IT Administrator for Hyderabad Company

About the Role

- You’ll be the first point of contact for the leads that we get on our website. You should have excellent communication skills to gain the lead's trust and move them down in the funnel.

- You should be able to promote and place the company's services by mapping with the clients' objectives

- Managing both our existing sales pipeline and developing new business opportunities

- Take a lead role in the development of proposals and presentations to provide the right details to the prospects about us

- Manage proposal response process, timely follow-ups, keep a close track on the prospect conversion funnel

- Negotiating and closing business deals

- Exploring new avenues to drive business

- Build long-term relationships with new and existing clients

Requirements

• Excellent oral and written communication skills
• 1+ years of experience in business development / Client Servicing or recent certification in Project Management
• You should have a strong aptitude in order to understand all our services.
• Education qualification: any graduate with people skills

About the Company

Ungrammary is a prominent name in the user experience design (UI/UX) field. We are well known for designing scalable ecosystems of digital products. Headquartered in Mumbai, we have worked with over 70+ brands Globally. Our Clientele includes the likes of Fossil Group, VMware, Kotak Mahindra Bank, Bhabha Atomic research centre, Nerolac Paints, Milton, AU Small finance bank and many more.

• 5+ years experience in automation development in OO language
• Experience with CI/CD tools like Jenkins, Shippable, TravisCI or similar
• Develop and implement tools for automated testing (Linux Shell, Java/Groovy, Docker, Kubernetes)
• Take essential part in the development cycles, in order to deliver high quality products
• Closely interact with developers and support, regarding customer issues
• Investigate software issues as a result of testing

UI Architect / Developer

1.       A must have skills is Angular. NodeJs preferred but can be replaced with anything on server side scripting.  

a.       70% work for this role in angular based. At architect role without server side scripting understanding doesn’t a right fit. 

b.       Someone who can take sound decision for overall interaction with backend.  

c.        There are components written in node (Control Manager and aith server) which we have intentions to align with UI architect.  

d.       Given Node is technology primary in java script (same as angular), generally we are seeing people who have earlier exposure or are confident to pick it with little learning. But we would not penalize anyone who is week in node, but champ in angular for this role. 

2.       Design , develop and maintain client facing web applications. 

3.       Cooperating with backend developers in the process of building REST APIs. 

4.       Should demonstrate deep understanding of the following: 

·         Design - HTML/CSS  

·         Frontend languages - Experience with Javascript  and related frameworks - Angular(7/8/9), Angular Material, Bootstrap(or similar CSS frameworks), Node JS (preferred but not mandatory). 

·         Test frameworks - Mocha, Chai, Jasmine, Karma 

To be shared by you - 

1.     Can you lead frontend-backend integration? 

2.     Can you use linux machines? 

3.     Are you aware of websockets? 

4.     Has you workedon binary data communication over websockets? 

5.     Do you understand different types of communication protocols available between frontend-backend and it's working? 

6.       Do you have experience on electron framework? 

7.       Highest team size managed by you.

YOUR ROLE SPECIFICATIONS

Areas of responsibility include but not limited to:

• Create and execute a strategy and roadmap to migrate to Dynamics 365 for all business units.
• Lead and support Trade & Logistics and Manufacturing process areas in MS Dynamics AX2012, across business units in 9+ countries.
• Interact with and manage key stakeholders in Supply Chain, Manufacturing and Sales functions to ensure seamless business execution and drive enhanced value from ERP and related IT solutions through process standardization and integration.
• Responsible for managing the MS Dynamics AX upgrades, enhancements, new functionalities, business case development and performance measurement as needed by the businesses from time-to-time.
• Evaluate and drive adoption of new technologies (like Bar Code based Inventory Management, Warehouse Management Systems, EDI interfaces with customers and 3PL partners, etc.) in Supply Chain and Manufacturing processes
• Evaluate and recommend business process improvement solutions using industry best practices.
• Manage Application Management Support (through a team from our IT Partner) for T&L and Manufacturing processes of MS Dynamics AX2012 currently and Dynamics 365 subsequently, ensuring adherence to agreed SLAs.
• Drive implementation and adoption of business analytics and KPIs using solutions like Data warehouse and Qlikview.

Frontend Developer - React JS/progressive Web App (2+ yrs experience)

Experienced in developing applications using Javascript, ReactJS, AngularJS, NodeJS, HTML5, CSS3/CSS4 and other UI technologies.
Experience in building rich PWA applications.
Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation 
Deliver across the entire app life cycle - concept, design, built, deploy, test
In depth data structure and algorithm developement experience

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively

1. Managing competitors and keyword analysis.
2. Creating the content on the basis of the above-mentioned analysis.
3. Working on on-page SEO techniques