6+ Hardware troubleshooting Jobs in Mumbai | Hardware troubleshooting Job openings in Mumbai

A desktop support engineer provides technical assistance by installing, configuring, maintaining, and troubleshooting hardware, software, and network issues for end-users to ensure smooth and productive operations. 

Hiring: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timing: Mon–Sat, 10:00 AM – 7:00 PM

About the Role:

Join Torero Softwares Ltd as a Customer Support Executive for our business management software Medica Ultimate. You will help clients over phone and remote tools, resolving queries related to software usage, billing, accounting, and GST.

What You will Do:

• Take inbound support calls
• Resolve software, billing, accounting & GST issues
• Use AnyDesk / UltraViewer for remote support
• Coordinate with internal teams

What We are Looking For:

• Commerce graduate preferred (B.Com or equivalent)
• Freshers with accounting knowledge are welcome
• 12th pass (Commerce) with prior customer support experience
• Basic knowledge of accounting & GST
• Familiar with AnyDesk / UltraViewer
• Strong communication & problem-solving skills

Why Join Us:

• Work with a leading healthcare software provider
• Learn real-world software and accounting support
• Friendly team + room to grow

Apply Now

Job Description – Ground Team (Field Engineers)

Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.

Communication: Average English and good at Hindi or Local Language

Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore

Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance

Experience:

• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)

Roles and Responsibilities:

• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.

• This role is critical for ensuring that the organization's end-users have great experience with brand representative.

• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.

• MUST know laptop repairs for all BRANDS and Close Tickets successfully

Must Have:

• 2-wheeler with a valid license.

• Open for field profile.

Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)

Roles & Responsibilities:

• To Look after Troubleshooting, Desktop, Laptop and workstation.
• To Handle Troubleshooting, LAN & WAN Networks.
• Handling of Microsoft Office Suite.
• Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
• IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
• Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
• Configuration/Maintenance of CCTV, Access Control System.

Job Description

• The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
• Conduct product demos and training
• Should be open to work in the morning shift and general shift.

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Skills

• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Candidate should be from Navi Mumbai only