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Troubleshooting Jobs in Bangalore (Bengaluru)

30+ Troubleshooting Jobs in Bangalore (Bengaluru) | Troubleshooting Job openings in Bangalore (Bengaluru)

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ESJ Asthra private limited
Coimbatore, Bengaluru (Bangalore), Hyderabad
4 - 15 yrs
₹10L - ₹12L / yr
Microsoft SharePoint Designer
skill iconHTML/CSS
PowerBI
Troubleshooting
Graphic Designing
+9 more

SharePoint Developer

Job Description

We are seeking a highly skilled SharePoint Developer with 4-15 years of experience to join our dynamic team. The ideal candidate will have a deep understanding of SharePoint technologies and a proven track record of designing, developing, and deploying robust SharePoint solutions.

Responsibilities:

  • Design, develop, and customize SharePoint solutions, including workflows, custom forms, and web parts.
  • The candidate must know tamil language.
  • Migrate SharePoint environments and upgrade existing solutions to the latest versions.
  • Troubleshoot and resolve complex technical issues related to SharePoint.
  • Collaborate with business analysts, project managers, and other stakeholders to understand requirements and deliver effective solutions.
  • Stay updated with the latest SharePoint trends and technologies.
  • Adhere to best practices and coding standards.

Required Skills and Experience:

  • Strong proficiency in SharePoint development, including SharePoint Framework (SPFx), PowerShell scripting, and SharePoint Add-ins.
  • In-depth knowledge of SharePoint architecture, configuration, and administration.
  • Experience with SharePoint Online and on-premises environments.
  • Strong understanding of web development technologies, including HTML, CSS, and JavaScript.
  • Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is a plus.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

If you are a passionate SharePoint Developer with a proven track record of delivering innovative solutions, we encourage you to apply.


Read more
Posspole
Vibha Shashidhar
Posted by Vibha Shashidhar
Bengaluru (Bangalore)
4 - 6 yrs
₹7L - ₹8L / yr
Microsoft SCCM
Infrastructure
Troubleshooting

Mandatory Skills:


SCCM L3 Administrator Administer and manage end to end SCCM infrastructure in multi domain environment Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities Providing best practices, reviewing new SCCM features and implementation. Troubleshooting capabilities



Job Description: SCCM L3 Administrator

Client : IBM

Payroll Company: Posspole


Administer and manage end to end SCCM infrastructure in multi domain environment

Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities

Providing best practices, reviewing new SCCM features and implementation.

Troubleshooting capabilities


Roles & Responsibilities:


Hands on SCCM L3 Administrator

Management of site communications. (Bandwidth, Senders, Secondary Sites, etc.) Monitoring and troubleshooting site replication issues

Role-Based Administration: Managing custom roles and security scopes Planning and securing SCCM using security certificates.

General monitoring of site health via SSRS, log files, and the SCCM console.

Planning, configuring, and implementing a backup plan

Read more
Bengaluru (Bangalore)
2 - 8 yrs
₹7L - ₹16L / yr
Troubleshooting
certinia
functional
  • Atleast 5+ years of Certinia/Similar financial product experience required.
  • Proven experience of current or prior admin & troubleshooting is required.
  • Good experience in Migrations and Integrations.
  • Familiarity with Financial Management (FF Accounting/FFA)/similar and Billing Central/similar
  • Proven experience in ticket resolution within Certinia/similar financial products & platform
  • Proven knowledge of Certinia PSA / similar modules OR similar modules within other financial softwares
  • Proficiency in Salesforce basics (Admin certification preferred).
  • Proficiency in Certinia ERP (certification preferred).
  • Proven experience of working with UK,US, EU clients.
  • Strong written and oral communication skill is mandatory.
Read more
CommVault Systems

at CommVault Systems

6 recruiters
Vinay Kumar
Posted by Vinay Kumar
Bengaluru (Bangalore)
5 - 9 yrs
₹10L - ₹15L / yr
Implementation
Backup
Technical support
Recovery
Troubleshooting
+1 more

CommVault Consulting Services helps customers overcome the inherent challenges of independently designing, planning, and building-out new modern data & information management environments.


We have an outstanding career opportunity for a successful Implementation Specialist to be part of our Professional Services team. This team member will be part of our professional services organization and will report directly to the Area Services Manager. This new member will be responsible for delivering solution deployments to our customers throughout the US and Canada. The perfect candidate will bring a positive attitude, efficient time management, innovative ideas, hard work ethic, and deliver quality customer service to our clients.



Job Description


How You Will Make an Impact


  • Interface directly with clients to review and discuss deployments, expanding the scale of these projects
  • Complete the scope of work as defined by client and sales team
  • Validate all CommVault-completed tasks to ensure proper final configuration of the Commvault solution with customer
  • Ensure customer satisfaction during implementation
  • Assist team members, as needed


What You Need to Be Ready


  • 7+ years of data protection experience
  • 2+ years of consulting experience
  • Experience with disk/tape storage hardware (HDS, Dell/EMC, NetApp, Oracle, Quantum, etc.)
  • Cloud storage experience (Azure, AWS, Oracle)
  • Proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint
  • Technical skills in Oracle, SAP, or other database platforms
  • Previous Experience with backup software
  • CommVault certified
  • Bachelor’s degree


Read more
Open Finanacial Technologies

at Open Finanacial Technologies

1 video
4 recruiters
Remya Ravikumar
Posted by Remya Ravikumar
Bengaluru (Bangalore)
1 - 4 yrs
Best in industry
Tech Support
Product support
Troubleshooting
Debugging
MySQL

We are hiring for

Product Support Engineer

1-4 yrs | Bangalore Office


Responsibilities


● Someone who are passionate and super excited to work on world’s fast growing neo banking platform and be self-directed in a fast-paced environment that gives you freedom and responsibility.

● Would be responsible for day to day maintenance of engineering system. Confer with Internal teams to identify problems, replicate them, and troubleshoot for root cause.

● Evaluate failures, bugs, systemic problems, and report on necessary steps.

● An advocate for the customer who is passionate about addressing customer pain points.

● Logging and Keeping records of various issues to help the team prioritize fixes and automations along with measuring the product quality.

● Documenting troubleshooting and problem solution steps.

● Taking ownership of technical issues and working closely with developers to resolve the problems.

● Build a deep understanding of the domain.


Responsibilty


● Passionate individual with excellent analytical and logical thinking.

● Being able to work a full-time schedule of 24*7 hours from Monday through Saturday shift wise.

● Basic knowledge of the scripting languages like PHP, Python.

● Being able to creatively come up with ideas or solutions for various problems and implement them.

● Basic/ Advanced knowledge in MYSQL and writing simple queries to get data from the Database.

● Quick troubleshooting/debugging, diagnosing, and problem solving skills.

● Interest in facilitating monitoring systems to identify issues before they happen.

● Dynamic, outgoing, enthusiastic individual and must bring a high level of energy to the table.

● Skilled in managing multiple cases

● Keen to learn.

Read more
I SQUARE SOFT

at I SQUARE SOFT

1 recruiter
Tejaswini R
Posted by Tejaswini R
Bengaluru (Bangalore)
1 - 6 yrs
₹2L - ₹5.5L / yr
Network engineering
Communication Skills
Routing & Switching
Cisco Certified Network Associate (CCNA)
Troubleshooting
+5 more

Hi Folks!!


Currently we are hiring for Network Engineer for Top MNC


Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

 

 


Read more
Upswing Financial Technologies Private Limited

at Upswing Financial Technologies Private Limited

2 candid answers
4 recruiters
Simran Bindra
Posted by Simran Bindra
Bengaluru (Bangalore)
0 - 4 yrs
Best in industry
Customer Service
Customer Support
Spokesperson
Communication Skills
Effective communication
+2 more

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.


Responsibilities:


Provide exceptional customer service:


·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.


Manage customer relationships:


·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.


Resolve customer issues:


·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.


Coordinate with internal teams:


·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.


Excellent communication skills:


·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:


Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:


Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.


If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Read more
BeingTheParent

at BeingTheParent

1 recruiter
Joydeep Sarkar
Posted by Joydeep Sarkar
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹5L / yr
skill iconPHP
Troubleshooting
Debugging
Backend testing

Junior Software Engineer

 

 

We are looking for a Junior PHP Developer

 

 

Experience Level: 6 Months -1 year

 

Responsibilities


· Work with developers to design algorithms and flowcharts

· Produce clean, efficient code based on specifications

· Integrate software components and third-party programs

· Verify and deploy programs and systems

· Troubleshoot, debug and upgrade existing software

· Gather and evaluate user feedback

· Recommend and execute improvements

· Create technical documentation for reference and reporting

· Being a good team player


Requirements


· Analyzing website and application requirements.

· Writing back-end code and building efficient PHP modules.

· Develop back-end portals with an optimized database.

· Troubleshooting application and code issues.

· Integrating data storage solutions.

· Responding to integration requests from front-end developers.

· Finalizing back-end features and testing web applications.

· Updating and altering application features to enhance performance.

Read more
Bluesapling Technologies Pvt. Ltd.
Bengaluru (Bangalore)
0 - 1 yrs
₹3.2L - ₹5L / yr
Customer Support
Customer Service
Communication Skills
Effective communication
Troubleshooting

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.


Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support


Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.


Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

Read more
MNR Solutions Pvt. Ltd

at MNR Solutions Pvt. Ltd

3 recruiters
Hari Gusain
Posted by Hari Gusain
Bengaluru (Bangalore)
2 - 3 yrs
₹1L - ₹3L / yr
Antivirus
Security awareness
SQL
Troubleshooting

Job Description

  1. TREND MICRO /SYMANTEC  Anti-Virus Security Management tDLP MANAGEMENT
  2. MONITORING END POINTS AND DAILY UPDATE TOBE PUSHED THROUGH SERVER AV CONSOLE
  3. RCA for non-updating of end points and remote resolution.
  4. Interacting with OEM to fix.
  5. SQL Data base  Troubleshooting/Restoring Database.
  6. Automated the process of vulnerability management and policy compliance across the enterprise; provide network discovery and mapping, asset prioritization,
  7. Good  speak and write English Communication
  8. Able to work shift basis
Read more
OYO Rooms

at OYO Rooms

20 recruiters
Akash Singh
Posted by Akash Singh
Gurugram, Bengaluru (Bangalore)
4 - 12 yrs
₹15L - ₹40L / yr
AS/400 Control Language
IBM RPG
AS400
Mainframe
Troubleshooting
+1 more

The OYO Story

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA.OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its Customers with access to a broad range of high-quality storefronts at compelling price points.

What are we looking for:
  • Expert in AS400 development
  • Expert programming in all forms of RPG (rpgle, free format, SQL etc.)
  • Knowledge of Web services, job-queues
  • Troubleshooting, debugging and resolving existing problems
  • Analyze, create, develop and maintain RPG applications. New development must be modular with microservices in mind.

What will you get

 Chance to play a pivotal role in designing and building next gen hospitality tech platform

 Top tier scale from day 1 - related battle scars / glory

 Chance to work with world class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

Read more
Fast growing Home Automation Company located in Bangalore.  Working in Lighting Automation, motorized curtains, motorized gates, AV solutions and AI based surveillance solutions

Fast growing Home Automation Company located in Bangalore. Working in Lighting Automation, motorized curtains, motorized gates, AV solutions and AI based surveillance solutions

Agency job
via Monkflow Technologies by Sunita Thapliyal
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹4.8L / yr
CCTV
Computer Networking
Circuit Design
Network
Troubleshooting
+1 more

Position: CCTV/Networking Engineer
Degree : Diploma, B.C.A, BTech
Experience : 1-4 years
Location: Bangalore
Skills : Networking, CCTV installation, Biometric Solutions, hardware troubleshooting skills.
Good communication skill.

Role:
1. Ability to communicate with field staff and guide them through troubleshooting and fixing the issues in CCTV system, CPU, WiFi and networking
2. Prepare status report onndaily basis and share with the client.
3. Communicate with the client and address the issues in timely manner
4. Promtly able to forsee the issues and take corrective actions.
5. Should be able to work with the installation team, planning team to improve the overall efficiency of the system.
6. Willingness to travel to the sites in field across India and address the issues will be positive
Read more
NSE

NSE

Agency job
via Jobscubicle by Chinmayee Prakash
Bengaluru (Bangalore)
1 - 2 yrs
₹2.5L - ₹5L / yr
Troubleshooting
Palo Alto
fortigate
Firewall

We are looking for L1 Security Engineers. We are looking for immediate joiners and candidates having 30 Days Notice Period only. Please find below the Role details.

Role- Network Security Engineer/ Security Engineer

Proficiency Band- L1

Exp- 1 to 2 years experience

 

Skill- Firewall administration and troubleshooting knowledge and experience either in FortiGate / Palo Alto Firewall

 

JD

  • Responsible for support operations
  • Administration of firewall
  • Basic firewall/policy change
  • Understand the issue and do troubleshooting
Read more
Benison Technologies

at Benison Technologies

3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Bengaluru (Bangalore), Pune
7 - 20 yrs
₹24L - ₹26L / yr
skill iconC++
Microsoft Visual Studio
Troubleshooting
Debugging
Algorithms

As a partial Google-acquired company, we’re proving success doesn’t come by accident.

Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

Get the best from your life with Benison

Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

Key Requirements for the Role

· Strong backend skills – C++

· Algorithmic thinking

· Experience with development in windows environment - VisualStudio

· Demonstrated creativity and intelligent thinking

· Troubleshooting & debugging (VS, WinDBG) skills

· Solid understanding of development processes

· Ability to use English on daily basis (reasonable spoken)

· Desire to learn new technologies

· Advanced networking and administration skills

For more information you may visit *

https://benisontech.com/" target="_blank">https://benisontech.com/

Read more
Skypro Technologies

at Skypro Technologies

2 recruiters
Amalle Aishwarya
Posted by Amalle Aishwarya
Chennai, Bengaluru (Bangalore), Hyderabad
0.6 - 5 yrs
₹1L - ₹1.5L / yr
Field service
Laptop repair
Troubleshooting
LAN

 

  • Configure assets as per their compliance applications.
  • Does Hardware and software related troubleshooting.
  • Addressing Application related concerns via a remote tool
  • Address escalation and priority concerns (VIP users) 
  • Trouble shooting on all kind of desktop calls. 
  • Configuring network services such as LAN. Win proxy & DNS services. 
  • Installation & Troubleshooting of printer calls. 
  • Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
  • Installing & configuring different Windows based Application Software’s. 
  • Configuring and troubleshooting for RDP.  
  • Installing & configuring client system to the domain. 
  • Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
  • User profile management. 
  • Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 
Read more
IT services provider based out of the US

IT services provider based out of the US

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
5 - 8 yrs
₹15L - ₹22L / yr
Finacle
EOD
Troubleshooting
TIBCO
Firewall administration
+14 more

Overall 5+ years of experience required in Finacle Development/Support
Mandatory
Finacle Application L1 support experience of at-least 3 to 4 years -Finacle EOD/BOD, Patch application, APDM, DR activities
Sound Knowledge and Prior experience of troubleshooting/ support on Infra components of Network ,Middleware(IBMMQ/Tibco ), Firewall, Servers (AIX/ Linux/ Windows/ SFTP / Database) for at least 2 years
Performance analysis and tuning for Oracle Databases ,IBM WAS, Finacle, Network
Knowledge and prior experience of PL SQL, Shell scripting is a mandatory
Nice to Have
Knowledge on Monitoring tools for applications/Infra is a plus
Prior experience on SNOW or Jira (Preferrable)
Prior experience on Versioning tools like Github , SVN, CI CD (Preferrable)

Read more
Purchase of compelling goods and services. (SG1)

Purchase of compelling goods and services. (SG1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹20L / yr
Hubspot
Customer Relationship Management (CRM)
Content Management System (CMS)
Troubleshooting
Marketing Hub
+2 more

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

 

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

  • Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
  • Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
  • Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
  • CMS: Website migration, Domain configuration, Website management, Traffic analytics


Leverage all Hubspot features effectively
; this includes:

  • Import/export of data (contacts/companies/deals)
  • Data segmentation
  • Creating active and static lists
  • Data normalization
  • Email Marketing using HubSpot (newsletters, promotional, services)
  • Creating deal stages and pipeline
  • Create conversation inbox
  • Lead Generation implementation
  • Creating emails (content, design, and automation)
  • Creating Landing pages (content, design & development, and automation)
  • Creating workflow & sequences
  • Creating chatbots/chat flows
  • Creating Reports and dashboard
  • Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
  • Own and execute automated Hubspot email and multi-channel campaign
  • Setting up and maintaining triggers and workflows
  • Segment and analyze prospect database to target campaigns
  • Own the lead scoring and manage the handover to sales of leads for prospecting
  • Ensure data about lead quality and results is captured and utilized for subsequent processes
  • Brainstorm and develop email marketing strategies and test their success and key metrics
  • Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
  • Creation of required landing pages, email templates for activity
  • Accountable for tracking and reporting on results from demand generation campaigns
  • Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
  • Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
  • Work closely with the sales team on strategies for customer acquisition and retention
  • Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.


Required Qualification:

  • At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
  • Ability to learn new processes quickly, and pivot as needed
  • A passion to stay current with issues and trends in digital marketing
  • Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
  • Excellent analytical, organizational & troubleshooting skills
  • Solid understanding of performance marketing, conversion, and online customer acquisition
  • Good in data analysis and reporting
  • Customer Journey Mapping experience
  • Hubspot Certified
  • Experience in WordPress CMS

 

 

Read more
QwikCilver Solutions

at QwikCilver Solutions

1 video
1 recruiter
Agency job
via HyreSpree by HyreSpree Team
Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹10L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
SaaS
+2 more
Requirement:
  • Experience in any one SaaS based Software & High available Infrastructure Architectures
  • Financial/Banking domain knowledge (Risk, Fraud, Security Aspects) is a plus
  • Debugging/Identifying root cause on faults/performance of an Application (at least one project should
  • highlight this requirements)
  • Working knowledge of any one of Interfaces (RestAPI/HttpProcessor/WinServices)
  • Know-How of anyone Monitoring tool (Nagios / Graphana / Kubernates / AWS Cloud Watch)
  • SQL programming
  • Troubleshoot enterprise applications
  • PHP, .net and MS SQL, Apache server and Linux
  • Jira usage
  • Certifications: ITIL certification is a Plus
Read more
A fast-growing SaaS commerce company permanent WFH & Office

A fast-growing SaaS commerce company permanent WFH & Office

Agency job
via Jobdost by Mamatha A
Remote, Bengaluru (Bangalore)
5 - 7 yrs
₹10L - ₹12L / yr
Troubleshooting
Network Administration
Network
Network Troubleshooting
Desktop
+9 more

Network Admin

 

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

  • From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
  • Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
  • Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
  • Provide desktop support to the employees and manage the IT helpdesk.
  • Build an internal wiki with technical documentation, manuals, and IT policies.
  • Responsible for capacity, storage planning, and database performance.
  • Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
  • Represent the IT department during various internal and external ISMS and Quality audits.
  • Maintaining the register of all the IT Assets, Including hardware's and Software's.
  • Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Support the implementation of new solutions or applications for the organization. 
  • Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

  • 5+ years of database, network administration, or system administration experience.
  • Strong communication, organizational, problem-solving and time management skills.
  • Ability to work independently and apply analytical skills.
  • Familiarity with various operating systems and platforms.
  • BSc/BA in Information Technology, Computer Science, or a related discipline.
  • Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
  • A proven track record of developing and implementing IT strategy and plans.
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
  • Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 

Read more
This position is for Oracle Golden Gate developer and DBA.

This position is for Oracle Golden Gate developer and DBA.

Agency job
via The Hub by Sridevi Viswanathan
Bengaluru (Bangalore)
5 - 8 yrs
₹8L - ₹10L / yr
Oracle GoldenGate
SQL server
Databases
SQL
SQL Server Integration Services (SSIS)
+8 more

Job Description.

DB developer 

 

This position is for Oracle Golden Gate developer and DBA position. The Candidate will implement and support Oracle Golden Gate replication components across many databases. Working closely with many application teams and implementing near real time replications with golden gate. Candidate should provide operational support as well.

 

Roles and responsibilities :

 

Configure and build Golden Gate Extracts/replicate for multiple databases.

 

Configure error handling for restart, logging, production support and status reporting in Golden Gate.

 

Identify and produce documentation of best practices.

 

Trouble shooting and performance tuning Golden Gate replications.

 

Implementing necessary monitoring scripts for Golden Gate in UNIX/PERL scripting

 

 

Provide Golden Gate solutions :

 

- Working with Oracle on SRs for critical issues.

 

- Strong oral and written communication skills along with problem solving skills.

 

 

Individual with min experience of over 5+ years on SQL Server

 

  • Good Experience in SQL Server Installation and Configuration
  • Backup and Recovery
  • Security management
  • Troubleshooting & Monitoring
  • SSIS/SSRS/SSAS
Read more
A reputed FinTech NBFC

A reputed FinTech NBFC

Agency job
via Jobdost by Riya Roy
Bengaluru (Bangalore)
3 - 8 yrs
₹4L - ₹7L / yr
Business Analysis
Business Analyst
Systems analysis
Systems Analyst
Mapping
+9 more
Requirements and Solutioning
⮚ Deliver technology solutions that are critical to the day-to-day operations and
continued growth of the business
⮚ Participate in requirements gathering sessions with business users
⮚ Document requirements for new features, data capture, process functions, reports,
and training

Functional and System Knowledge
⮚ Develop expertise on internal systems and understand the functionalities of the
system
⮚ Translate business requirements/problem statements into system changes
⮚ Analyze the impact of changes to previously implemented releases
⮚ Document business requirements, user stories, and solution approach
⮚ Understand system integrations and dependencies
⮚ Analyze the impact of changes on systems and integrations

Business Analysis
⮚ Process mapping and workflow creation
⮚ Assist in enforcement of project deadlines and schedules
⮚ Develop comprehensive testing structures and test plans
⮚ Execute tests, analyze and document results, and address issues as and when they
arise
⮚ Manage communication across all stakeholder groups
⮚ Be involved and engaged through software development life cycle and own
requirement management end to end from initiation through implementation

Qualifications:
 Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or
related field preferable
 Work Experience: 3+ years of experience working as a Business Analyst or
Systems Analyst
 Knowledge of banking and financial services domain, and one or more out of the loan
management process, credit risk, or asset-liability management

Other Requirements:
 Keen interest in learning technology
 Should be able to work in a demanding environment
 Must have a go-getter attitude

Skills & Competencies
Skills
Technical Skills
⮚ Experience with functional and user acceptance testing (manual and automated)
including testing strategies, test case creation, execution and reporting
⮚ Experience with the Software Development Life Cycle including Waterfall and Agile
methodologies
⮚ Proficiency in user stories, acceptance criteria, test scenarios and related
documentation
⮚ Ability to write SQL queries and extract relevant reports
⮚ Knowledge of web services architecture and usage of APIs
⮚ Hands-on end-to-end software development experience, including requirements
gathering and testing
⮚ Analytical, problem-solving, and troubleshooting skills
⮚ Good understanding of BRD, User Stories, Mockups
⮚ Well versed with agile development methodology

Soft Skills
⮚ Strong written and oral communication, able to speak with the business experts
and understand the loan management and accounting domain
⮚ Well organized and consistently delivers on commitments
⮚ A great team player and should be able to work across multiple groups/teams
⮚ Interpersonal skills

Competencies
⮚ Business and System Analysis
⮚ Banking and Lending functional knowledge
⮚ API and Integrations
⮚ Functional Testing / UAT
Read more
KAFQA

KAFQA

Agency job
via InvokHR by Sandeepa Kasala
Bengaluru (Bangalore)
2.5 - 5 yrs
₹2.5L - ₹5L / yr
Systems engineering
Technical support
Tech Support
Operations
Debugging
+1 more
About KAFQA

We’re a technology-enabled performing arts learning startup currently in stealth mode. Our
mission is to transform the way India learns & creates performing arts. Our target public launch date is April. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.
Founding Team.
The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team are experienced senior leaders from Shiamak Davar’s & Byju’s.

Role
The responsibilities of the role are per the below:
● Managing & monitoring system performance and ensuring reliability and availability
● Installing, configuring and maintaining operating systems, application software
● Anticipating & troubleshooting systems related issues
● Continual maintenance of security, including backup and redundancy strategies
● Liaising with 3rd party vendors, IT providers, etc. for support where required
● Providing Level 2 and 3 support
The role is based in Bangalore, India. The role will be required to work out of the office in
Indiranaga

Experience, Qualifications & Person Type
The ideal candidate is someone who –
● 2+ years of experience in Managing system
● Excellent verbal and written communication skills.
● Can wear multiple hats.
● Possess a degree/diploma in Computer Science, Engineering or related field
● Have prior experience as a Systems Engineer
● Experience in supporting multiple applications and network environments
● Proven working experience in installing, configuring and troubleshooting live streaming based environments
● You also have good experience in performance tuning of application stacks such as zoom and OBS
● You are proficient in automated operation and maintenance, monitoring tools and automated deployment tools
● Experience with virtualization and containerization
● You possess good analytical & debugging skills

If you meet the above criteria, please send us –
● A resume introducing yourself and why you are suited for this role.

Role & Compensation
Compensation is equal to industry standards.

Work Days & Timings
We have a 6-day working week
Read more
CommVault Systems
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹18L / yr
Technical support
Tech Support
Virtualization
Hyper V
VMWare
+1 more
Customer Support Associate - Client Group
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
Read more
Our Client company is into Telecommunications. (SY1)

Our Client company is into Telecommunications. (SY1)

Agency job
via Multi Recruit by Sukanya J
Bengaluru (Bangalore)
4 - 8 yrs
₹12L - ₹14L / yr
Microsoft SCCM
SCCM
System Center
Office 365
Active Directory
+2 more
  • Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
  • Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
  • Hands-on experience in System Center Configuration Manager (SCCM)
  • Experience with Windows Intune as MDM
  • Hands-on experience with a hybrid model of exchange environments
  • Scripting experience using PowerShell
  • Experience building Windows and Mac Imaging
  • Experience using VMWare ESX enterprise virtualization platform
  • Must have experience with Windows and MAC desktop operating systems
  • Must have knowledge of server hardware and operating systems
  • Must have knowledge of network connectivity i.e. TCP/IP
  • Strong knowledge of server technologies – i.e. Windows 2008 and 2012
  • Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Experience with JAMF Mac Management system.

Essential Responsibilities:
  • Configures all servers and workstation hardware according to the organization's standards
  • Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
  • Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
  • Installs upgrades and configures network printing, directory structures, rights, software, and files services
  • Group Policy Administration including troubleshooting and management - creation and testing of new policies.
  • Provides World Class Customer Service to the company workforce
  • Manage IT technical initiatives and coordinate work priorities.
  • Mentor other IT team members and provide guidance as necessary.
  • Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
  • Provides 24x7 production support to the enterprise via on-call rotation
  • Processes requests from internal ticketing systems
  • Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Ensures project documents are complete, current, and stored appropriately
  • Prepares and maintains documentation of application and hardware configurations
  • Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
  • Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
  • Diagnoses and repairs servers within both virtual and physical environments
  • Installs security identification and apparatus to computer hardware and peripherals
  • Assists in troubleshooting servers\desktops within the v-Sphere
  • Identifies potential security issues and recommended strategy to ensure site security
  • Coordinates third-party maintenance for hardware and software
  • Response to needs and questions of users concerning their access to network resources.
  • Reviews reports, files, and messages to identify instances of possible security infractions
  • Tests computer systems to evaluate the effectiveness of security
  • Responds to inquiries regarding data and computer security, policies, and procedures
  • Assists in the planning, communication, testing, and implementation of disaster recovery procedures
  • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
  • User account and Security/Distribution group management

Secondary Functions:
  • Provides mentoring and training to other staff members
  • Writes process and procedural documentation including requirements
  • Researches and evaluates new technologies
  • Makes self available to other staff members as a source of information
  • Develops and coordinates knowledge transfer
  • Interacts with business units to gather, define, and organize the delivery of a business solution

Work Experience Requirements:
  • Works under limited supervision
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Requires a very high level of technical skill in the field of expertise

Other Requirements:
  • Typically requires 4 to 8 years of related experience
  • Preferred certification in Microsoft technologies
  • Excellent written and oral communication skills
  • Must be able to exchange information with all levels of internal and external customers
  • Sets priorities, based on workload, using past experiences as a guideline
  • Must have good collaboration skills



Read more
tekwissen software pvt ltd a private based company

tekwissen software pvt ltd a private based company

Agency job
via Tekwissen Software by Sonia Tekwissen
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹1.5L - ₹3L / yr
Technical support
Hardware troubleshooting
Troubleshooting
voice process
cots

RESPONSIBILITIES:

  • Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
  • Manages user expectations regarding appropriate milestones and deadlines.
  • Assists in training, work assignment and checking of less experienced developers.
  • Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
  • Performs estimation efforts on complex projects and tracks progress.
  • Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
  • Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.

Detailed Job Description:

  • Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
  • Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
  • Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
  • Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
  • Should involve in Unit Testing, Test Coverage, and Code Review.
  • Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
  • Responsible for ensuring the quality of their own work as well as the work of the development team.
  • Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
  • The candidate should have strong programming, debugging experience, and excellent problem-solving skills.

 

Read more
CommVault Systems

at CommVault Systems

6 recruiters
Reshmi Menon
Posted by Reshmi Menon
Remote, Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹16L / yr
Tech Support
Technical support
Communication Skills
Linux/Unix
Troubleshooting
+1 more

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime. 

 

As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do. 

 

NOW is the time to join a growing company with strong roots, where you can take on your next challenge. 

 

Job Description 

The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site. 

Why Commvault? 

You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day. 

We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team. 

 

Position Responsibilities include: 

Troubleshoot and resolve complex support problems 

Troubleshoot customer issues using remote desktop software 

Successfully interact through phone and email with customers as you solve their problems 

Dedication to the success and satisfaction of our customers 

Recreation of problems in house 

Root Cause Analysis and / or provision of examples of software bug 

Working independently and as a team to come up with the best solutions to a customer problem. 

Providing best-in-class phone based support for a variety of complex, time critical issues. 

Using and sharing your knowledge of a wide range of technologies 

Working remotely on enterprise level customers and dark sites 

Having the opportunity to build labs and simulators 

Ability to be involved in product BETA testing 

Contributing to our Solutions Engine and online forums 

Position Requirements include: 

 

At least 5+ years of technical/customer support experience 

Expert level knowledge of Unix-flavoured operating systems and its components. 

Strong understanding of Oracle , HANA and SAP databases, 

Good understanding of Unix/Linux clusters, with installing and configuring software. 

Solid understanding of Unix device management (tape and disk) 

Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware. 

Desirable to have exposure to storage arrays like NetApp, HDS 

Understanding backup theory and design.  Backup and data management fundamentals 

Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus 

Previous experience troubleshooting enterprise environments 

Strong customer relations skills. 

Strong multi-tasking and prioritization skills. 

Strong written and verbal communication skills. 

Excellent team player. 

Qualifications 

We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others. 

 

Ideally a Bachelors Degree 

Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE 

Read more
ASHNIK PTE LTD.

ASHNIK PTE LTD.

Agency job
via InvokHR by Aanchal Tyagi
Bengaluru (Bangalore)
4 - 10 yrs
₹8L - ₹12L / yr
skill iconPostgreSQL
Shell Scripting
Linux/Unix
SQL server
Performance tuning
+2 more

Looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

  • Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
  • Experience of working in a production support environment
  • Engineering or Equivalent degree
  • Passion for open-source technologies is desired

 

ADDITIONAL SKILLS

  • Install & Configure PostgreSQL, Enterprise DB
  • Technical capabilities PostgreSQL 9.x, 10.x, 11.x
  • Server tuning
  • Troubleshooting of Database issues
  • Linux Shell Scripting
  • Install, Configure and maintain Fail Over mechanism
  • Backup - Restoration, Point in time database recovery
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

  • Monitoring database performance
  • Optimizing Queries and handle escalations
  • Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
  • Implement security features
  • DR implementation and switch over

WHAT IS IN IT FOR YOU?

You would be adding a great experience of working with a leading open source solutions company in South East Asia region to your career. You would get to learn from the leaders and grow in the industry. This would be a great opportunity for you to grow in your career through continuous learning, adding depth and breadth of technologies. Since our client work with leading open source technologies and engage with large enterprises, it creates enormous possibilities for career growth for our team
Read more
Pocket52

at Pocket52

4 recruiters
Nitesh Salvi
Posted by Nitesh Salvi
Bengaluru (Bangalore)
2 - 6 yrs
₹7L - ₹10L / yr
skill iconRedux/Flux
skill iconReact.js
Troubleshooting
RESTful APIs
skill iconHTML/CSS
+1 more

Requirements:

  • Previous experience working as a React.js Developer.
  • In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack and Redux is a must.
  • Experience with REST APIs
  • Proficient understanding of code versioning tools
  • Ability to translate designs into code
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills.
Read more
PurpleRain

at PurpleRain

4 recruiters
Nivetha G
Posted by Nivetha G
Remote, Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3L / yr
Customer Support
Tech Support
Troubleshooting
Remote access
VPN
+3 more
-Front line support via live chat, tickets, and telephone. -Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product -Performs miscellaneous job-related duties as assigned by the supervisors and management. -Provide customer support and technical support for various products -Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency -Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying the customer's understanding of information and answer. -Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. -Improves quality service by recommending improved processes; -identifying new product and service applications.
Read more
Pramata Knowledge Solutions
Seena Narayanan
Posted by Seena Narayanan
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹16L / yr
DevOps
Automation
skill iconProgramming
Linux/Unix
Software deployment
+7 more
Job Title: DevOps Engineer Work Experience: 3-7 years Qualification: B.E / M. Tech Location: Bangalore, India About Pramata Pramata’s unique, industry-proven offering combines the digitization of critical customer data currently locked in unstructured and obscure sources, then converts that data into high-quality, actionable information accessible through one or multiple applications through the Pramata cloud-based customer digitization platform. Pramata’s customers are some of the largest companies in the world including CenturyLink, Comcast Business, FICO, HPE, Microsoft, NCR, Novelis, and Truven Health IBM. Pramata has helped these companies and more find millions of dollars in revenue, ensure regulatory and pricing compliance, as well as enable risk identification and management across their customer, partner, and even supplier bases. Pramata is headquartered near San Francisco, California and has its Product Engineering and Solutions Delivery Center in Bangalore, India. How Pramata Works Pramata extracts essential intelligence about customer relationships from complex, negotiated contracts, simplifies it from legalese into plain English, synthesizes it with data from CRM, CLM, billing and other systems, and delivers it in the context of a particular user’s role and responsibilities. This is done through Pramata’s unique Digitization-as-a-Service (DaaS) process which transforms unstructured and diverse data into accurate, timely and meaningful digital information stored in the Pramata Digital Intelligence Hub. The Hub keeps the information centralized as one single, shared source of truth along with ensuring that this data remains consistent, accessible and highly secure. The opportunity - What you get to do You will be instrumental in bringing automation to development and testing pipelines, release management, configuration management, environment & application management and day-to-day support of development teams. You will manage the development of capabilities to achieve higher automation, quality and performance in automated build and deployment management, release management, on-demand environment configuration & automation, configuration and change management and in production environment support - Application monitoring, performance management and production support of mission-critical applications including application and system uptime and remote diagnostics - Security - Ensure that the highly sensitive data from our customers is secure at all times. - Instrument applications for performance baselines and to aid rapid diagnostics and resolution in case of system issues. - High availability and disaster recover - Build and maintain systems that are designed to provide 99.9% uptime and ensure that disaster recovery mechanisms are in place. - Automate provisioning and integration tasks as required to deploy new code. - Monitoring - Proactive steps to monitor complex interdependent systems to ensure that issues are being identified and addressed in real-time. Skills required: - Excellent communicator with great interpersonal skills, driving clarity about the intricate systems - Come with hands-on experience in application infrastructure technologies like Linux(RHEL), MySQL, Apache, Nginx, Phusion passenger, Redis etc. - Good understanding of software application builds, configuration management and deployments - Strong scripting skills like Shell, Ruby, Python, Perl etc. Comes with passion for automation - Comfortable with collaboration, open communication and reaching across functional borders. - Advanced problem-solving and task break-down ability. Additional Skills (Good to have but not mandatory): - In depth understanding and experience working with any Cloud Platforms (e.g: AWS, Azure, Google cloud etc) - Experience using configuration management tools like Chef, Puppet, Capistrano, Ansible, etc. - Being able to work under pressure and solve problems using an analytical approach; decisive, fast moving; and a positive attitude. Minimum Qualifications: - Bachelor’s Degree in Computer Science or a related field - Background in technology operations for Linux based applications with 2-4 years of experience in enterprise software - Strong programming skills in Python, Shell or Java - Experience with one or more of the following Configuration Management Tools: Ansible, Chef, Salt, Puppet - Experience with one or more of the following Databases: PostgreSQL, MySQL, Oracle, RDS
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