Sprinklr is 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot. That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its- kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel. Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We’ve spent the last six years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very best talent in the world together to get there. What Are Your Responsibilities You'll work with our customers in US and act as a day-to-day point of contact for their business teams and other stakeholders. • Ensure that every client derives the maximum return from their investment in the Sprinklr platform • Provide subject matter expertise on social business practices • Work alongside our internal Sprinklr business development teams to foster new opportunities within existing business ￼￼Who You Are & What Makes You Qualified • 3-5 years of experience in enterprise software account management, sales or digital and social account management at a brand or agency • Excellent communication and customer engagement skills • Personal energy, passion, and drive to ensure we consistently delight our customers • Ability to work effectively under deadlines and juggle several assignments simultaneously • Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter, YouTube, Foursquare, Flickr, blogs, G+, LinkedIn, wikis, RSS, social bookmarking, discussion forums and community software) • Direct experience in working with or for social media management software is preferred • Flexibility to work during US business hours • Bachelor’s degree mandatory
About Our Organisation: NGOs face tremendous problems getting a payment gateway but then also struggle technologically to integrate and manage the same in full compliance with the law. And there is no reason why non-profits must not get access to the same set of payment options as available to any for-profit. So we have built a payment solutions platform designed for NGOs to fundamentally change the way NGOs interact and engage with their donors with the eventual purpose of increased giving. More than 400 NGOs are already LIVE on the platform. It is our goal to equip 10,000+ NGOs with an easy way to collect money from their donors and provide tools and systems to help them better interact with their donors in a consistent and convenient manner. At the very least we hope to change the landscape of giving by enabling 10,000+ NGOs to have an evolved payment solutions platform. Job Description 1. Engage NGOs and help them with joining formalities 2. Complete the sign-up of NGO from start to end 3. Ensure best experience for NGO throughout the registration process through a high level of service Ideal Candidate Looking for highly motivated individuals interested to work in a start-up environment to bring about a major change in the way the NGOs collect donations online and thereby help improve overall donor experience and the giving culture in the country. Requirements 1. Good understanding of written English 2. Comfortable speaking in English, Hindi and/or one other regional language 3. Basic computer knowledge
• Are you yearning for a challenge and to exploring uncharted territory? • Do you wish to leave the herd pack to create something unique to transforming an industry? • Are you a fanatical believer in the role of technology to transform lives? If you answered YES to all of the above and have a yearning for efficient operations coupled with lightning speed with SQL and Excel, you are most likely to be the right fit for an opportunity which will fundamentally alter the experience of making a donation in India. DanaMojo is India’s first payment solutions platform, providing an easy and convenient way for NGOs to collect donations, both online and offline, efficiently. We have 400+ NGOs already LIVE on our platform which makes us also India’s largest payment solutions provider for the NGO sector. As the Systems & Operations Manager (SOM) you will be responsible for all our backoffice and operations work along with managing our transaction database and managing all incoming transactions and outgoing payouts. You will also be the chief systems & operations troubleshooter for our NGOs in case something has gone wrong – from code integration to payments processing to disbursal to customer support. In essence you are the heart and soul of our operations! You ensure that we keep ticking along like clockwork. We are a startup, so we are in “always-on” mode. You need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. In addition, you should be ready to take on whatever job that needs to get done. This is not a typical 9-5 job and will require substantial effort outside office hours and a high degree of availability on weekends and holidays. So if you have always wanted to work in a high-growth team learning and unlearning every single day; if you have boundless energy to carry out multiple tasks and build new systems and processes this is the place for you. The ideal candidate is one who has been involved in software development working on programming and working day in and day out on SQL and advanced Excel to be ideal for this role. We are ideally looking at someone with at least 2 years’ experience. What are we looking for? 1. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data) 2. Strong understanding and appreciation of the software development process. Someone said "God is in the detail". In the software space, "God is in testing"! :-) You will be responsible for taking all our new features LIVE. 3. Excellent analytical capabilities and an ability to grasp things fast and write out functional specs, managing an activity end-to-end. You would be responsible for deciding our NEW features. 4. Working knowledge of HTML & CSS to be able to understand it and make changes as required to code already present. 5. Great communication skills to co-ordinate and manage team internally and partners externally. Most importantly - an almost crazy willingness to learn and do anything & everything that is required!!!
Work Experience & desired personal attributes 1) 1+ in hard-core operation, preferably in Start-ups 2) 1+ Experience in Team Management 3) Good analytical skills 4) Self-Motivated and Problem Solver 5) Strong Handling of Operations & Processes 6) Customer Centric 7) Punctual and Responsible 8) High on Ownership, Eager to Learn and Prove KEY RESULT AREAS (KRAS): 1) Managing Transport Operation for Clients :- Daily Operations, Daily Reporting, Compliance Tracking, Training, Refreshers, Resolve Clients / Vendors queries on as-is basis. 2) Automation Execution. 3) SLA's reporting to management and clients. 4) Managing B2B Relations: Excellent written and verbal communication skills with the ability to communicate professionally and effectively with clients. 5) Ensuring proper documentation and timely follow up with internal teams and clients for issue resolution. 6) Any other work assigned as per cases basis in Territory. 7) Willingness to work at different locations - both at client site and in office
Nanobi is profitable startup in analytics space with 70 + customers
Looking for a Customer Support Executive who can be the Voice of our organisation. Someone with good experience in support field would be preferred.
Greetings for the day! As discussed, we are looking for a Freelance trainer for “Sales & Fulfillment” SCM professionals with experience in below strides can apply: pre sales Channel support Return management Order to cash Duration: 12days Timings: 9.30am to 6.30pm Location: Bangalore About Global Talent Track Global Talent Track (GTT) is a path breaking global educational initiative and corporate training solutions company. GTT is funded by Intel Capital, Helion Ventures and Cisco Systems. Global Talent Track (GTT) has partnered with Cisco Systems and the leading Universities, Institutions and Government bodies in India to provide "quality with scale", through programs delivered using innovative technologies and compelling content. Global Talent Track has successfully rolled out its thought leadership and blended learning model in 15 states across India. The entire learning platform or job oriented training is guided by an assessment tool which assists students in choosing their career path by discovering their inherent attributes in addition to finding their domain proficiency. For more details visit: www.gttconnect.com Also view the article on GTT published by Forbes India Thanks & Regards, Mitali Nimbalkar| Global Talent Track | Recruitment Executive | Tel: 9970685481| Empowerment through Employability
We are looking for domestic internationals telecallers for our tour website.
Responsibilities: • Managing the companies email campaigns and communicating company brands through email marketing. • Analysis of current email marketing campaigns and making recommendations for improvement. • Managing trigger email campaigns throughout the customer lifecycle to maximise sales. • Carrying out segmentation of the database and implementing remarketing strategies. • Tracking and reporting on email campaigns in order to guide improvements. • Reporting to the marketing director on sales revenues generated through email marketing campaigns. • Ensuring all email campaigns comply with current email best practice in the industry. Skills: • Bachelor’s degree or any equivalent • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate • Experience in setting up and optimizing Google AdWords campaigns • Strong analytical skills and data-driven thinking • Up-to-date with the latest trends and best practices in online marketing
We are product development company. • Should have Good Communication Skills • Ready to work in US Shifts • Comfortable for Inbound Voice process • Drop will be provided (No pick up)