Assistant Project Manager

Location: Hyderabad, India (home base), deployed at client sites in India. Occasional Middle East exposure possible.

About the Role

You will work as a senior AI consultant who embeds inside a customer's business. Your job is to learn how the business makes money, find the highest value problem, and build a working system that solves it.

You will not hand over a document and walk away. You will show working software early, own the roadmap, own the client relationship, and stay after go-live to run and improve the system.

Four behaviors define this role:

1. Go where the work happens. You work onsite with the customer, in the room where decisions are made.
2. Show working software early. You build a prototype in days, not a document in weeks.
3. One person owns the outcome. You are the single point of accountability for the result.
4. Stay after go-live. You keep running and improving the system after launch.

You are the single point of accountability. You are not a solo builder. A full KnackLabs engineering team in Hyderabad builds and runs the production systems behind you.

This role involves extended onsite deployments at client locations in other cities, sometimes up to six months at a stretch. Please apply only if you are ready for this way of working.

What you'll own

1. Discovery - Learn how the customer makes money. Find the highest value problem to solve first.
2. The prototype - Build a working prototype fast, using real or sample data, to prove the idea.
3. The roadmap - Decide what to build, in what order, and set clear success measures tied to business outcomes.
4. The build - Design and ship the production system with the Hyderabad engineering team. This includes data integration, agents, retrieval, and evaluations.
5. The client relationship - Be the trusted technical contact for the customer, from engineers to senior leaders.
6. Go live and after - Deploy the system, watch how it performs, fix problems, and improve it over time.
7. Feedback to the product - Share what you learn in the field so our platform and internal tools get better.

What we are looking for

1. Around 7 or more years of software engineering experience, including customer-facing or client delivery work.
2. Experience working at a consulting or professional services firm in a client-facing delivery role.
3. A full-stack development experience with strength in backend technologies.
4. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
5. Production experience with large language models, including prompt engineering and agent development.
6. You build with AI coding tools like Claude Code as your default way of working. You have built real apps and agents this way, not just used it for document generation or review.
7. Experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
8. Experience building and deploying AI systems.
9. Experience integrating with APIs and enterprise systems.
10. Experience with at least one cloud platform (AWS, Azure, or GCP).
11. Experience building evaluations to measure accuracy, safety, latency, and cost.
12. Clear communication. You can explain a technical choice to an engineer and to a business leader.
13. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a plan.
14. Willingness to work onsite at client locations in India for extended periods, and to travel as the work needs.

Nice to have

1. Experience deploying AI systems in regulated industries such as insurance, banking, or the public sector.
2. Experience with on-premises or private cloud (VPC) deployments.
3. Experience with observability and tracing tools such as LangSmith or Braintrust.
4. Experience with data engineering and pipelines.
5. A history of side projects, open source contributions, or products you shipped end-to-end.
6. Experience in embedded or forward-deployed roles before.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

Senior AI Architect (10+ YOE) 

Must-Have 

• Experience in enterprise architecture; 3+ years on Gen-AI/AI/ML governance, Responsible AI, or model-risk programs
• Hand-on experience in GenAI, AgenticAI, multi-agen models, LangChain, LangGraph, LangSmith, RAGAS, DeepEvals 
• Hands-on with at least three of: Azure AI Content Safety, Azure Purview, Microsoft Defender for Cloud, Entra ID (RBAC/Conditional Access), Azure Monitor + Log Analytics, Application Insights/OpenTelemetry 
• LLM observability tooling exposure: Azure AI Foundry Evaluations, or equivalent 
• Reliability patterns for multi-step agent workflows: timeouts, retries, circuit breakers, idempotency keys, fallback routes, dead-letter queues 
• Governance documentation: runbooks, operating guides, and playbooks 

Good to Have

• Hands-on enterprise compliance/ethics review (not just advisory) 
• Prior Microsoft Foundry governance blueprint authoring 
• HITL workflow design using Microsoft Teams approvals, Adaptive Cards, oe Power Automate; ability to spec escalation triggers and SLAs 

Key Responsibilities 

• Define, Design & Imeplement GenAI, AgenticAI architecture, workflows
• Design reliability patterns for multi-step agent workflows (timeouts, retries, and fallbacks) and reflect these in architecture artifacts and runbook guidance 
• Author the governance + HITL operating model: monitoring, logging, bias/drift detection, escalation matrices, audit evidence, and runbooks 
• Define RBAC (Entra ID groups, Snowflake roles), policy guardrails, and ethical safeguards across agentic workflows 
• Drive deliverable acceptance through walkthroughs, dashboards, and traceable evidence within the 10-business-day Acceptance Review Period  
• Partner with customer’s governance, risk, and compliance stakeholders to translate policies into practical guardrails and documented controls 

Job Title: Marketing Manager – US Market (Hybrid, Night Shift)

Location: Hyderabad, India

Shift: US Hours (3:00 PM – 1:00 AM IST)

Experience: 3–7 years

Mode: Hybrid (Office + Work from Home)

Job Overview

We are seeking an experienced Marketing Manager to lead demand generation and performance marketing initiatives focused on the US market. The ideal candidate will have strong expertise in developing and executing Go-To-Market (GTM) strategies, managing multi-channel campaigns, analytics, and delivering measurable ROI.

Key Responsibilities

·      Develop and implement GTM strategies tailored for US clients across various channels.

·      Plan, execute, and optimize campaigns across SEO, SEM, paid media, social media (Meta, LinkedIn, Instagram, YouTube), email, and retargeting.

·    Experience in setting up and managing tracking tools like Google Tag Manager, Microsoft Clarity etc... to monitor conversions and campaign performance.

·      Continuously optimize campaigns to maximize ROAS (Return on Ad Spend) and reduce CAC (Customer Acquisition Cost).

·      Drive conversion rate optimization (CRO) through A/B testing, landing page improvements, and funnel analysis.

·      Prepare and present detailed performance reports and insights for management review.

·      Must have experience in design & maintaining websites.

·      Collaborate closely with Founders and Directors to ensure lead attribution accuracy and pipeline alignment.

·      Knowledge of HIPAA-compliant marketing practices for healthcare accounts is a plus.

Required Skills & Qualifications

·      5–12 years of digital marketing experience managing US clients, preferably in demand generation and performance marketing.

·      Bachelor’s degree in any discipline.

·      Proven expertise in paid social campaigns, PPC, SEO, and paid media strategies.

·      Exposure to website designing.

·      Strong analytical, reporting, and communication skills.

·      Willingness to work in US shift hours (6 PM – 3 AM IST).

·      Professional communication and collaboration skills across organizational levels.

• Preparing product information and research reports for critical care segment products
• Providing clinical research data, trial information, latest medical trend to team and customers.
• Preparing presentations, MIS, product information brochures, and any other related responsibilities
• Meeting super specialty doctors and providing product information, studies, engaging and discussion on segment related trends and advancements.
• Engaging with business team and planning development activities
• Active engagement with management for expansion of business activities and providing inputs for company development.
• Any other responsibilities required on ongoing growth of the company.

Requirements:

• Proven experience in product management within the pharmaceutical industry.
• Loves to travel and meet customers.
• Strong analytical and research skills.
• Excellent presentation and communication abilities.
• Ability to engage with super specialty doctors and the business team effectively.
• Strategic mindset for contributing to the company's growth.

Lead modules of Software Product Development. • Development and Continuous enhancement of Product Architecture and Framework. • Catalyze the personal development plans for team management. • Managing quality and timely Project deliveries. • Collaborate with internal teams to produce strong software design and architecture. • To develop project requirement roadmaps that outline the planned features and enhancements of products, prioritizing them based on customer and business needs. • Continuous cross-functional collaboration, especially on coordination with other teams (Project Management, Implementation, Quality Assurance, etc.). • Debugging and fixing software issues in a timely manner. • Writing clean, efficient, and well-documented code

Roles and Responsibilities

• Develop and revamp creative, eye-catching websites as per the client's needs.
• Work with project managers to discuss the desired website functionality and provide solutions.
• Integrate custom templates/themes into WordPress.
• Work with various WordPress third-party plugins (Like WooCommerce, Buddypress, Elementor, and others) and customize when required.
• Develop custom plugins and custom functionalities on top of Wordpress and WooCommerce.

Skills:

• Experience & Knowledge of WordPress Architecture, WooCommerce, Page Builder’s (like Elementor, Divi, Visual Composer etc), and other best practice solutions
• Experience & Knowledge of PHP, MySQL, HTML, CSS, Javascript/jQuery.
• Experience & Knowledge of child theme creation and customization as per designed based on the requirements
• Experience & Knowledge of WordPress plugin and Back-End functionality development

B.Tech./ BE - Computer, IT, Electronics only

Required Skills:

• 3+ year of experience in Development in JAVA technology and springboot
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.