Company Description
PowerRouter is a YCombinator backed startup that helps companies connect buyers to the right salesperson on their team.
PowerRouter provides intelligent sales automation for lead management and allows companies to create efficient sales processes to distribute leads to the right reps in real-time.
Companies like Weave, HeyDay, Cockroach Labs use PowerRouter to automate lead distribution for higher conversions.
Job Description
You'll be joining our fast-growing team responsible for delivering quality support and ensuring customers receive high value from PowerRouter. On a day-to-day basis, you'll work with customers on resolving support inquiries, working on project implementation, and nurturing close partnerships with customers.
What you'll be doing?
- Lead projects from implementation, requirements gathering, and working with internal team to achieve customer objectives
- Provide resolution to customer inquiries and help them achieve their desired results
- Maintain and nurture customer relationships on a regular basis and identify opportunities for growth
- Own customer implementation deliverables and outcomes. Identify and Mitigate any risks from customers
- Document and Build processes based on best practices to support customers
- Delight customers with successful product implementation and best practices
Requirements:
- 0-2 years B2B SAAS experience
- MBA in Marketing, Product Management
- Motivated and proactive individual with demonstrated ability to take ownership for outcomes
- Experience with customer implementations, tracking deliverables
- Excellent project management skills and ability to collaborate with cross-functional teams.
- Excellent written and verbal communication skills and experience managing enterprise clients.
- Experience with Sales & Marketing automation tools preferred
- Experience working with US clients preferred
- Available to work in US time zones.
Read less
Similar jobs
-
Key Skills / Keywords
E-commerce website, E learning Application,
Good in creating:
Functional specification document
Use Cases
Data flow diagrams
SalarySalary is not a constrain
Job Description / Responsibilities
Understanding requirements and creation of scope of work document
Efficient in work ethics and discipline
-
Validate project viability
-
Discuss the brief with the client and define SMART objectives
-
Ask for requirements, budget, deadline & milestones
-
Discuss the project with Delivery Leads
-
Provide a ballpark estimate & timeline
-
Share and discuss with the client
-
Get Client approval on ballpark budget, timeline & requirements
-
Create a project tracker spreadsheet
-
Timelines
-
Milestones and Deliverables
-
Create an activity tracker for the project
-
Setup meeting with team members (Design, Development, Testing and Support)
-
Project Understanding to team
-
User Journey
-
Functionality
-
Verify requirements and get more clarity
-
Risk Identification
-
Review
-
Client Meeting after meeting with the team to validate requirements and get more clarity
-
Update document
-
Change request and approval or parking of the new requirement
-
Risk mitigation strategy
-
Create a project communication plan
-
Identify team members and send weekly update meetings to client
-
Constant communication with the client for clarity on the requirements or features
-
Create weekly status tracker
-
Daily Meeting internal
-
Activity updates
-
Weekly Meeting with client
-
Take regular Project Updates
Qualifications and Preferred Skills
Good communication skills
Good presentation skills
Must Have
FSD Creation, Discipline, Ecommerce experience
Joining
One month
-
Hiring BDA and BDE for J N J services and Technologies
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Additional Compensation: If applicable, this will be decided on the basis of your designation.
We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate it to the development teams thereby, ensuring the right requirement detail in the documentation.
To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.
Responsibilities
· Elicit requirements, gathering, & documenting.
· Ability to grasp, relate, and quick response to new inquiries.
· Interaction with team members at regular intervals, share knowledge and information
· Clear and concise communication and project management skills.
· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.
· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories
· Performing requirements analysis
· Understand SDLC and fit into the Agile environment.
· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.
· Interface and coordinate with BDM team engagement & understand the client’s requirements
- Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
- Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
- Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
- Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
- Have vast experience in proofing and editing.
- Excellent computer skills and expertise in using Microsoft Office tools.
- Have excellent research skill and can use Internet research tools in an efficient way
- Have good Knowledge and experience in SEO techniques.
- Comfortable and ease with using popular web technologies.
- Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
- Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.
Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
What you will do:
- Will be a part of the Paid Media Team & responsible for converting signed up users on the platform to paying users.
- Will be raising requirements for design & content internally.
- Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads.
What you need to have:
- Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones.
- Thorough knowledge of key performance measurement metrics.
- Should have good communication/negotiation skills.
- A keen eye to design & communications.
- Above-average writing skills.
FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.
Roles and Responsibilities:
- Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
- Conducting market research and identifying potential clients.
- Cultivating strong relationships with new clients, while maintaining existing client relationships.
- Developing and implementing sales strategies, client service, and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
- Identify new business opportunities and partners.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
Skills Required:
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Proficient in MS Office and Excel.
- Great networking skills.
- Negotiation and Convincing skills.
- Reviewing client feedback and implementing necessary changes
- Technical and social skills needed to enhance sales.
Dear Candidate
Greetings from App Ideas Infotech Pvt Ltd
Designation: Business Development Manager
Min. Experience:- 2 to 3 Years
Job Location: A’bad (Nikol)
Bond:- 1 Year
Salary :- No bar for right candidate (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others
Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Benefits of working with our company:-
- Only 5 days working,
- We provide training,
- Great Career enhancement opportunity,
- Excellent learning opportunities,
- Paid Leaves, festival leaves, Cultural events, Month end party and others
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Trusha Kachhadiya
HR Executive
App Ideas Infotech Pvt Ltd
Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com
- 5+ years of experience in Healthcare domain
- To understand the problem statements which includes Change Requests
- To closely interact with Clients, Design and Development Team Members and Testing team
- Good Communications in English
- Should be familiar to Agile methodologies
Our client is a hyperlocal platform, that helps businesses to advertise to the right audience by targeting the audience with relevant ads on apps and websites. Their multiple ad campaigns target different demographics languages and locations to attract the consumers. Their network offers unequalled inventory that reaches 90% of the internet users across the world. Their platform also provides best insights in the performance of the ad campaigns- specific to cities, areas, and other demographics.
- Regularly engaging with clients for performance reporting & reviews, implementing upgrades on existing plan to deliver better performance, upselling clients to higher plan, cross-selling to clients
- Overseeing delivery of operational requirements of clients and from clients, making sure billing and collections are happening as scheduled.
- Participating in creating & publishing case studies for your customers.
- Planning & delivering on business KPIs (Monthly Revenue, Retention Rate, Upsell Revenue, Cross Sell Revenue )
- Delivering Customer Success by monitoring performance KPIs on weekly basis, performing RCA if growth is not as planned / at par with industry benchmarks.
- Overseeing & monitoring delivery of all operational requirements of the client with regards to the product plan activated for the client.
- Constantly working with clients, technology & operations team to implement upgrades withi client’s existing plan to make sure that the client is fully utilizing all features available to them to be successful on our platform.
- Pitching for upsells using the right consultative approach, strategy & planning for moving the customers to higher plans in order to unlock more features to deliver better performance and engagement to their locations.
- Pitching for cross-sells using the right consultative approach for moving the clients to other products offered within our suite of hyper-local marketing.
- Managing the complete commercial relationship with clients to make sure all financial and legal processes are followed for billing, realization & renewals.
- Building insights on clients performance data – spotting trends, deviation from benchmarks etc. and engaging with clients for regular performance reporting & insightful reviews.
- Working closely with Customer Success teams of other products to conduct demos with your existing customers.
- Minimum education qualification - Bachelor’s Degree from a reputable institute.
- Post Graduate Degree in Management will be an advantage.
- Relevant Work Experience of 9-12 Years in digital planning & servicing preferably focused on digital media including performance-based campaigns through Google’s Advertising Platforms/ Mar-tech / Ad-tech firm.
- Excellent pitching & presentation skills.
- Candidates who have an experience in a SAAS business will be preferred.
- Proficiency in MS Excel, PowerPoint and Keynote; conceptual understanding of SEM/ Google Analytics/ AdWords a huge plus
- Social, has strong relationship building skills, is flexible and comfortable with ambiguity
- Excellent communication and analytical skills