●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
About LNW TECHNOLOGY CO LTD
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Greetings!
Wissen Technology is hiring for Python developers.
Required:
- 7+ years of experience
- Looking for core application developer in Python. (Not a ML/Data scientist)
- Must have hands on experience on Python
- Must have exposure in OOPS & SOA concepts
- Exposure in Flask APIs for building Rest APIs
- Good to have exposure on Java or React
Company Profile:
Website : www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
https://www.youtube.com/watch?v=H_rLmHvlOKg
Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview
LinkedIn: https://www.linkedin.com/company/wissen-technology
She/he would be responsible for independently handling assigned tasks. All discussed and agreed upon timelines must be adhered to with stringency and discipline. The incumbent should possess the proficiency to develop Apps on the android platform with minimum supervision.
KRAs
● Experience in native android development and React Native.
● Work on assigned tasks to ensure their timely completion.
● To ensure best coding practices are followed in the code.
● Follow instructions and be able to work on tasks leading to an app.
● Ensure modularity of code.
● Work in a team to complete projects, pitch in with other team members to troubleshoot.
Behavioural Competencies:
● Good Communication Skills
● Team Player
● Time Management
● Adaptability
● Detail Oriented
● Self-Starter
● Problem - Solving Skills
● Analytical Skills
Education:
● BCA/MCA/ B.Tech (Any Graduation)
● Hands on exposure to Android Development and Android Frameworks.
Experience:
Relevant Experience should be 3.5years+.
Requirements Area of Expertise:
● Good command in React Native Designation React NativeDeveloper Reports To Technical Architect -Web Apps Location Noida/Remote
● Expertise in unit test case writing
● Strong understanding of working with REST Web Services.
● Good understanding of databases and SQLite in general.
● Good understanding of caching strategies and asynchronous calls
Responsibilities
- Develop, deploy, and maintain scalable products
- Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
- Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
- Help to define roadmap and architecture based on technology and business needs
- Understand business requirements and work closely with the business to provide solutions
Eligibility
- Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
- Strong experience with Django/Flask.
- Strong experience in writing unit tests.
- B.Tech/B.E (Preferred CSE)
Key Responsibilities
- Owning and executing distinct work streams within larger analytics engagement.
- Delivering insights based on complex data analysis, within relevant verticals (insurance, health care, banking, etc.)
- Hands-on experience in data manipulation skills in SQL or Python
- Experience in exploratory data analysis and feature engineering
- Must have strong capabilities in problem-solving, managing own work diligently, thoroughly documenting own work, succinctly communicating analysis process and outcomes, as well as effectively working with clients
- Basic understanding of at least one business area and its components (Healthcare, Insurance, Banking, Telecommunications, Logistics)
- Familiarity with / Exposure on cloud engineering
- Ability to understand business requirements and support the lead in solving problems
- Strong verbal and written communications skills
- Actively seeks information to clarify customer needs to deliver a better experience
- Acts promptly to ensure customer needs are fulfilled
Achieving Branch targets(End to End Sales).
* Prospect generation through cold calling.
* Meeting & Counseling prospective students(mostly working executives in various Industries)
* Primary and Secondary research
* Verify trainers and business Identity on region bases.
* Analyse Software for trainers
*Connecting with trainers and learner’s over the phone or mail.
Job Responsibilities:
Generating revenues by achieving individual targets.
Presenting Company's offer to the potential client
Handle Objections.
Converting suspects into prospects and closing deals.
Daily monitoring of Individual as well as a team activity
Maintaining daily reports.
Fretron Pvt. Ltd. - A SaaS-based logistical organization. We are one of the fastest-growing start-ups founded by visionary industry veterans having a combined experience of 35 years with a vision of creating the most comprehensive cloud-based logistics tech and transportation management platform. Using our logistics automation platform, we are helping several major companies to cut down their freight cost, increase order and load management efficiency, reduce delays and gain end-to-end visibility into their Logistics operations. Our customers include companies Like Jindal Saw, V-Mart Retail, Exide Industries, Century Ply, Shayam Steel, etc.
Direct Response Copywriter:
The Direct Response Copywriter is responsible for creating compelling and effective copy for B2B SaaS-based marketing campaigns. This includes crafting email and social media copy, as well as writing landing page copy and other promotional materials. The ideal candidate will have experience writing direct response copy and a proven track record of increasing conversion rates. The Direct Response Copywriter will work closely with the marketing team to develop and implement successful campaigns.
Conversion Copywriter:
The Conversion Copywriter is responsible for writing persuasive and compelling copy that converts website visitors into customers. This includes writing copy for landing pages, product pages, and other key conversion points on the website. The ideal candidate will have experience in conversion copywriting and a deep understanding of B2B SaaS-based industries. The Conversion Copywriter will work closely with the marketing and sales teams to develop and implement effective conversion strategies.
Thought Leadership Copywriter:
The Thought Leadership Copywriter is responsible for creating engaging and informative content that positions the company as a thought leader in the B2B SaaS industry. This includes writing blog posts, articles, white papers, and other long-form content. The ideal candidate will have experience writing thought leadership content and a deep understanding of B2B SaaS-based industries. The Thought Leadership Copywriter will work closely with the marketing and sales teams to develop and implement a content marketing strategy.
• To lead MBS architecture leveraging SAP products (such as S/4HANA, BRIM, BPC, GRC, Solution Manager, Business Object, Data Service, Fiori and Ariba cloud), third-party tools (such as Adobe, Vertex cloud and Open Text) and Ford standard services (such as AFDS, APS, PCF, APIC/DataPower, IICS).
• To deliver the architecture design of and perform POCs of system integration between MBS, I-ERP and interfacing enterprise and cloud systems.
• To deliver process design and information flow supporting functional work streams.
• To deliver the detailed technical design, such data platform, integration fabric, security and cyber defense, hosting and client infrastructure.
• To manage the technology catalogue in Mega Hopex.
• To guide the product teams in the development of the SAP ERP implementation.
• To provide architecture support such as troubleshooting application performance issues.
• To thrive in a fast paced working norm and manage multiple deliverables simultaneously.
• To collaborate with vendors, Ford IT and Business teams and meet the enterprise objectives.
Must Have
• In depth technical knowledge of S/4HANA eco-system, F&A, BRIM • SAP GRC experience a definite Plus.
• Must be able to work with Solution Manager • Active practitioner of AGILE methodology and familiar with architecture runway.
• Familiar with SAP testing strategy.
• Strong hands-on PoC skill leveraging CDSViews, ABAP, HANA Query, Java • Negotiation skills and ability to achieve consensus with several and diverse set of stakeholders/customers.
• Strong and open communication skills both verbal and written.
• Self-starter, ability to work independently with minimum supervision.
• Technical knowledge and experience in HANA Database, BOBJ Reporting, Linux operating systems, and enterprise integration.
kindlife is the world's first well-being ecosystem that enables conscientious consumers with the largest community of well-being experts, brands, and content creators. kindlife platform houses more than 150+ kinder brands in beauty, nutrition, and home care and has a thriving community of well-being experts and enthusiasts. We believe it is essential to be kind and in that pursuit, we bring together all products that are kind to you, kind to those around you, and kind to the environment. For us, any move; big or small; on the well-being spectrum is a kindmove and must be celebrated.
About the role:
- Responsible for writing creative content for beauty brands and improving the quality of content on the website
- Writing blog posts and marketing copy to promote our products and service
- Update our website and social media pages with new content
- Proofread, re-structure, and edit articles by content writers
- Generate new ideas around industry-related topics
- Monitor web traffic and user engagement
- Hands-on experience with Content Management Systems
- Manage the editorial calendar and ensure timely publication
- Improve illustration in collaboration with marketing and design teams
- Proven work experience as a Content Editor, Web Editor, or similar role
- Excellent writing and editing skills in English
- Familiarity with SEO and keyword research
What We're Looking For:
- 2-4 years of significant knowledge across content, beauty, and lifestyle
- Critical thinking and the ability to quickly assess opportunities and challenges
- Ability to set long-term strategy, clear goals, and KPIs
- Excellent organization and communication skills
- Experience being a team player collaborating across departments
- Ability to manage multiple projects simultaneously and prioritize demands
- Strong people skills and ability to effectively manage a direct report
- Self-direction and an ability to manage ambiguity
- Experience managing and nurturing junior team members
What It's Like To Work Here:
kindlife is at its best when every member of our crew feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.
We are a purpose-driven company and work towards empowering the crew to reach their full potential. We live up to our purpose by employing the following behaviors.
- We collaborate: Being a part of the kind crew means being part of one team with shared values and common goals.
- We innovate: At kindlife we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have a real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Visit us at: https://kindlife.in/ or join the conversation here :
- Instagram: https://www.instagram.com/kindlife.in/
- YouTube: https://www.youtube.com/channel/UCB2jIIGdFEhHKeoddqfP-Gg
Do a reference check with a crew member. We'll keep it anonymous, we promise!
Apply now!
Job Responsibilities:
This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems.
- Managing the Linux Infrastructure and web technologies
- Patching and upgrades of Redhat Linux OS and server firmware.
- General Redhat Linux system administration and networking.
iii. Troubleshooting and Issue Resolution of OS and network stack incidents.
iv. Configurations management using puppet and version control.
v. Systems monitoring and availability.
vi. Web applications and application routing.
vii. Web-site infrastructure, content delivery, and security. - Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems.
3. Create a run book of operational processes and follow a support matrix of products.
4. Ensuring Internal Handovers are completed, and all OS documentation is updated.
5. Troubleshoot system issues, plan for future capacity, and monitor systems performance.
6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards.
7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible.
8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements.
9. The role includes participating in a team Rota to provide out-of-hours support.
Person Specification:
Ability / Expertise
This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques.
We are looking for someone with the right attitude: -
Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment.
• Pragmatic approach to balancing different work priorities such as incidents, requests and
Page Break troubleshooting.
- Can do/Proactive in improving the environments around them.
• Sets the desired goal and the plans to achieve it.
• Proud of their achievements and keen to improve further.
This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values:
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum
• Lead the way: innovative and resilient, strong learning agility and curiosity
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable
The successful candidate will be able to relate to the statements above and give examples that back them up. We believe that previous achievements signpost a good fit at IG.
Qualifications
Essential:
• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure.
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate.
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation.
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so.
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc).
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life.