

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

About LNW TECHNOLOGY CO LTD
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Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
|
Critical Functional Skills (Any Certifications Preferred) |
● Min 3 years of experience designing in consumer-focused product companies ● Excellent communication skills ● Has held a lead or senior designer role in a team |
Key Skills :
- Good understanding and experience of HTML / CSS / JavaScript.
- Hands-on experience with ES6 / ES7 / ES8 features.
- Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
- Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
- Expertise in Web Services / REST APIs will be beneficial.
- Proficiency in Linux and deployment on Linux are valuable.
- Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
- Experience with Angular JS / React JS will be an added advantage.
- Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
- Knowledge of AWS services like S3, EC2 will be helpful.
- Understanding of Agile and CI/CD will be of value.


Overview:
We are looking for a Mid Frontend Engineer to join our fast-paced startup. As a part of our team, you will be responsible for developing and maintaining our front-end web applications. You will have the opportunity to work with a small, dynamic team and have a direct impact on the success of our product.
Responsibilities:
• Develop web applications using HTML, CSS, and JavaScript
• Write reusable, testable, and efficient code
• Design and build user interfaces
• Work with various stakeholders to ensure the product meets the requirements
• Ensure cross-browser compatibility
• Perform code reviews
• Troubleshoot and debug applications
• Stay up-to-date on emerging technologies
Requirements:
• 3+ years of experience in web development
• Expert knowledge of HTML, CSS, and JavaScript
• Experience with React, Angular, or Vue
• Strong problem-solving and debugging skills
• Ability to work in a fast-paced environment
• Excellent communication skills
This is a contract-based position and all contracts will be made by an Indian partner company.
Startup is a very funded with good credentials of the Founders.
Keep the manual test cases updated;
Come up with testing procedures to validate functional, system, and performance requirements for new features;
Ensuring the quality of releases for the features by running the test cases and reporting them;
Work with the Customer Support team to reproduce customer problems and provide solutions;
Set up test environments as required, services and databases;
Write and maintain automated test suites for functional and performance testing;
Participate in the product feature specification with Product Managers, UX engineers and developers to understand the test the same;
Design & build automation smoke, feature & regression tests;
Prepare Automation Test Plans for Service Level Tests, Integration Tests and UI tests as needed;
Write feature use cases in BDD to drive the creation of automated test cases;
Participate in Release/Iteration planning, smoke, feature and regression test planning.
Requirements:
Hands on experience in java, selenium, CI tools like Cucumber / BDD, Jenkins, Maven, GITHub etc.,
Strong skills in automation test framework development using Selenium;
Highly motivated self-starter with a desire to help others and take action;
Experience with one or more programming languages: C#, Java, Node.JS/JavaScript, Go, Python;
At least 2 year of experience in QA automation;
Excellent written and communication skills;
Exposure to API Testing and performance testing using JMeter will be a plus.
Job Description
Please connect me on Linkedin or share your Resume on shrashti jain
• 8+ years of overall experience and relevant of at least 4+ years. (Devops experience has be more when compared to the overall experience)
• Experience with Kubernetes and other container management solutions
• Should have hands on and good understanding on DevOps tools and automation framework
• Demonstrated hands-on experience with DevOps techniques building continuous integration solutions using Jenkins, Docker, Git, Maven
• Experience with n-tier web application development and experience in J2EE / .Net based frameworks
• Look for ways to improve: Security, Reliability, Diagnostics, and costs
• Knowledge of security, networking, DNS, firewalls, WAF etc
• Familiarity with Helm, Terraform for provisioning GKE,Bash/shell scripting
• Must be proficient in one or more scripting languages: Unix Shell, Perl, Python
• Knowledge and experience with Linux OS
• Should have working experience with monitoring tools like DataDog, Elk, and/or SPLUNK, or any other monitoring tools/processes
• Experience working in Agile environments
• Ability to handle multiple competing priorities in a fast-paced environment
• Strong Automation and Problem-solving skills and ability
• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache).
•Very strong hands with Automation tools such Terraform
• Good experience with provisioning tools such as Ansible, Chef
• Experience with CI CD tools such as Jenkins.
•Experience managing production.
• Good understanding of security in IT and the cloud
• Good knowledge of TCP/IP
• Good Experience with Linux, networking and generic system operations tools
• Experience with Clojure and/or the JVM
• Understanding of security concepts
• Familiarity with blockchain technology, in particular Tendermint

- Looking for 0-30 Days and Notice Period Serving resources (Across the Globe)
- 4-13 years developing n-tier modern software applications in a highly transparent agile organization with iterations, continuous integration, and a drive for quality
- At least 4 years of experience in software development building Web Services in Java, SpringBoot, Elasticsearch, and Open source technologies
- At least 4 years UI programming experience with JavaScript, CSS, JSON
- At least 3 years using ReactJS or VueJS, jQuery and Bootstrap, or similar frameworks
- Experienced in service layer integration (e.g. data, authentication, 3rd party systems) using Ajax and REST APIs.
- Experienced in UI and backend unit testing, functional testing, and performance testing tools.
- Must have experience building responsive web applications and related best practices.
- Experience in building Micro Services using cloud native environments like Azure, Spring Cloud, AWS or GCP with sound understanding of Micro Services Design Patterns
- Strong interpersonal, written communication, and presentation skills
- Experience with real-time streaming processing (Kafka/Storm) is preferred
- Proven ability to design and implement web services in a RESTful manner, along with understanding our broader service-oriented architectures
- Proven ability to work within a cross functional agile team
- Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
- Ability to use tools such as JIRA, Git, etc. preferred
- Experience with containerized environments such as PCF, Docker, etc. is highly desirable




