●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
About LNW TECHNOLOGY CO LTD
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Location: Mohali ( work from office )
You can directly walk-in for Interview
Requirements:
- Gathering project information and preparing workflow on required activities.
- Must have experience in Mobile and web applications projects.
- Must be from IT Background
- Knowledge of Gateways and API's
- Daily coordination with the team leads to understand and identify their issues.
- Identify causes for potential project delays and ensures timely corrective action to ensure meeting of project deadlines agreed with customers.
- Maintain discipline, proper time management, and adherence to project timelines at all times in the production area.
- Collaborate effectively with the sales team to ensure the right distribution of resource allocation for ongoing and new projects.
- Client communication.
- Proven working experience in project management in the IT sector.
Highlights:
- Working 5 days a week.
- Group Health Insurance for our employees.
- Work with a team of 300+ excellent engineers.
- Extra Compensation for Night Shift
- Additional Salary for an extra day spent in the office.
- Lunch buffets for all our employees.
- Fantastic Friday meals to dine in for employees.
- Yearly and quarterly awards with CASH amount, Birthday coupons, Dinner coupons etc.
- Team Dinners on Project Completion.
- Festival celebration, Month End celebration.
Open for both Day and Night shifts
Product cordinator, Business Analyst, Project Manager,
Job Title: PLC Software Developer
Location: Kochi, Kerala (Work from Office)
Job Type: Full-Time
Required Qualifications:
- Bachelor’s degree in Electrical Engineering, Automation, or related field.
- 3-5 years of hands-on experience in PLC programming and development.
- Proficiency in Siemens and/or ABB PLCs.
- Solid understanding of ladder logic development and implementation.
- Experience in serial, Ethernet, and CAN communication protocols.
- Knowledge of I/O handling and integration.
- Experience in handling various sensors such as pressure sensors, flow sensors, etc.
- Familiarity with I to V and V to I modules.
- Proficiency in developing and utilizing various functional blocks.
- Experience in alarms management and configuration.
Preferred Qualifications:
- Experience in fuel cell technology and related automation systems.
- Proven ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
Key Responsibilities:
- Develop, test, and maintain PLC software using Siemens and/or ABB PLCs.
- Design and implement ladder logic programs for automation systems.
- Handle serial, Ethernet, and CAN communication protocols in PLC systems.
- Manage I/O systems and ensure accurate data acquisition and control.
- Integrate and manage various sensors including pressure sensors, flow sensors, etc.
- Work with I to V and V to I modules to ensure proper signal conversion and integration.
- Develop and implement functional blocks for efficient process control.
- Manage and configure alarm systems to ensure prompt and effective fault detection and resolution.
- Collaborate with cross-functional teams to design and implement automation solutions.
- Document software and hardware configurations, modifications, and troubleshooting steps.
- Strong knowledge of SDLC and STLC
- Ensure compliance with industry standards and safety regulations.
- Provide technical support and training to end-users and maintenance personnel.
• Hands-on experience in tasks automation experience via scripting
• Hands-on experience in implementing auto-scaling, ELBs, Lamdba functions, and other auto-scaling technologies
• Experience in vulnerability management and security.
• Ability to proactively and effectively communicate and influence stakeholders
• Experience in virtual, cross-functional teamwork
• Strong customer and service management focus and mindset
• Solid and technical hands-on experience with administrating public and private cloud systems (compute, storage, networks, security, hardware, software, etc)
• AWS Associate, Professional or Specialist certification
Qualifications About Us:
Asli Kahani is a recognized magazine and digital media company with a commitment to delivering authentic and compelling stories. Our RNI registered status reflects our dedication to journalistic excellence. Headquartered in Bangalore, we are seeking a talented and motivated Graphic Designer and Video Editor to join our dynamic team.
Job Responsibilities:
1. Graphic Design:
- Create visually stunning graphics, illustrations, and layouts for both print and digital platforms.
- Design eye-catching visuals for articles, social media, and promotional materials.
- Collaborate with the editorial team to ensure graphics align with the overall aesthetic and message of the publication.
- Stay updated on design trends and implement innovative ideas to enhance the visual appeal of our content.
2. Video Editing:
- Edit and produce engaging video content for various digital platforms.
- Transform raw footage into polished videos, incorporating visual effects, music, and sound enhancements.
- Collaborate with the content team to ensure video content aligns with the editorial vision.
- Maintain a consistent and high-quality standard across all video productions.
:
- Proven experience in graphic design and video editing is preferred, but we are open to freshers with exceptional creative skills and an overachiever attitude.
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro, After Effects, etc.).
- Strong understanding of design principles, layout, and composition.
- Ability to work efficiently in a fast-paced environment and meet tight deadlines.
- Excellent communication skills and a collaborative mindset.
Work Arrangement:
This is a work-from-office profile, and remote work or freelancing is not an option. We do not conduct virtual interviews; candidates must visit our head office in Bangalore for the interview process.
How to Apply:
Interested candidates are invited to submit their resume, portfolio, and a cover letter showcasing their creative skills to . Please include "Graphic Designer and Video Editor Application" in the subject line.
Asli Kahani is an equal opportunity employer, and we encourage individuals from diverse backgrounds to apply.
* we're Hiring SEO Executive*
Hands-on knowledge of On-page and Off-page SEO tools & tactics|knowledge of Keyword Planner | Seeking the role of SEO Executive | In-depth understanding of key social media platforms, extensive experience in developing social media strategies for brand awareness | Major skills include SMO, PPC, etc.
We're looking for SEO Executive with 0-3 years of experience and who can handle multiple SEO projects.
Reqirements –
*Conduct keyword research to identify relevant and high-traffic search terms.
*Optimize on-page elements such as meta tags, headers, and content for SEO.
*Develop and implement off-page SEO strategies, including link building and outreach.
*Monitor website performance using SEO tools and analytics platforms.
*Create and maintain SEO reports, tracking key performance indicators (KPIs).
*Stay up-to-date with industry trends and search engine algorithm updates.
*Perform website audits and recommend technical SEO improvements.
*Troubleshoot and resolve SEO-related issues that affect rankings and traffic.
Qualifications:
*Proven experience as an SEO Specialist or similar role.
*In-depth knowledge of search engine algorithms and ranking factors.
*Proficiency in SEO tools such as Google Analytics, Google Search Console, and SEO software.
*Strong analytical and problem-solving skills.
*Excellent communication and collaboration abilities.
*Familiarity with HTML, CSS, and website development principles.
*Ability to adapt to evolving SEO trends and algorithms.
*Certification in SEO or digital marketing (optional but beneficial).
Job Type - Full time
Location - Ahmedabad
We are looking for a Full Stack Developer to produce scalable software solutions.
You’ll be part of a cross-functional team that’s responsible for the full software
development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and
back-end coding languages, development frameworks and third-party libraries. You
should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
• Work with development teams and product managers to ideate software
solutions.
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.
• Work with data scientists and analysts to improve software.
Requirements
• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications.
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS,
JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and
JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g.
Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field
Key Responsibilities:
· You’ll be actively involved with development of server backend that support mobile apps.
· You’ll be architecting and implementing best-in-class complex ‘real time’ web software and/or messaging systems to power highly scalable apps for users.
· Translate high level business problems into scalable design and code. Create libraries & Utilities for larger consumption.
· Work closely with UI/UX designers to create exciting user experiences and ensure delivery of graphic assets as per modern web standards.
· You’ll be continuously keeping an eye on the latest cutting-edge technologies and leveraging these in one’s own and the team’s work as necessary.
· Care about the business results of what you build, not just the elegance of the technology you build.
· Work on the end to end stack (Platforms, UI, distributed systems, databases) rather than specialize in one area.
· And of course, get hands dirty by writing server-side code for mobile-based applications, create robust high-volume production applications, and develop prototypes quickly.
Eligibility
Desired Candidates Profile:
• 5+ years of experience on Node.js based web applications and systems development.
• Strong knowledge of MEAN, Linux/UNIX based development & client-side JavaScript/jQuery.
• Knowledgeable on ORMs, their utility and limitations.
• Knowledge of web services and serialization techniques like REST, SOAP, XML & JSON.
• Knowledgeable about caching mechanisms & tools like memcache, CDNs, nginx.
• Scripting experience in using Shell/Python for creating quick technology solutions to problems.
• Prior expertise of working with AWS Cloud, CDNs and other PAAS based services.
• A strong penchant for Object-Oriented Design.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancement software like SVN, Bugzilla, Jira etc.
• Prior experience in implementing Agile software methodologies.
• Passionate about software development & modern-day web technologies like:
• Server-Side JavaScript – Node.js, Backbone.js
• Web Sockets
• NoSQL based databases like MongoDB/Couchbase/Redis
• Big Data
• Taking responsibility and ownership in the team’s work.
Additional Requirements:
• B-Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs etc) or abroad.
- Manage incoming & outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
Skills:-
- Should have Good Communication skill.
- Should have good knowledge of Excel.
- Should have good writing skills.