

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

About LNW TECHNOLOGY CO LTD
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We are looking for Complete Fresher candidate for Intern Position Node js who want to make career in IT company and want to learn Live Project working.
Location : Indore, M.P( Work from office only)
Responsibilities :-
1) He or she will be doing backend Development ( database, admin panel and Rest api)
2) He or she will be learning backend logics with node js and Mongo db databse
3) He or she will be working under Senior Guidance and module by module everything will learn from start and scratch on backend part
4) He or She will be eligible for full time roles also if performance is good and recommendation also in another IT company
5) He or she will receive internship certificate , letter of recommendation and placement assistance.
*****************************************************
if interested for internship then Please call and visit office for detail discussion and for free counseling Monday To Saturday 11 Am to 7 P.M
Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)
Contact : - +91-826.982.972.9(HR), +91-786.973.159.5(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P
Google Form
https://forms.gle/6HYUGMp3A8WdvmDS9
Referred by Sumit sir

Responsibilities:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Develop and maintain high-quality Android applications using Kotlin programming language.
- Design, build and maintain high-performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Work with external data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering or related field.
- 2+ years of experience in Android development using Java and Kotlin.
- Strong knowledge of Android SDK, Android UI design principles, and Material Design.
- Experience with RESTful APIs, JSON, and XML.
- Familiarity with cloud message APIs and push notifications.
- Understanding of code versioning tools such as Git.
- Familiarity with continuous integration.
- Good understanding of object-oriented programming, software design patterns and algorithms.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities

About Plum
We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.
Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.
Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.
Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)
Role and Responsibilities
- Design, build, and maintain high performance, reusable, and reliable Java code.
- Translate designs and wireframes into high quality components and modular code, ensuring the best possible performance, quality, and responsiveness of the application
- Strong advocate of Google’s Android design principles and interface guidelines
- Strong sense of ownership and integrity demonstrated through clear communication and collaboration.Having experience with building and maintaining an open source project or design library is a plus.
Qualifications
- 3 + years of experience of Android SDK, different versions of Android, and how to deal with different screen sizes.
- Experience with local databases, offline storage, threading, and performance tuningExperience with Kotlin and Jetpack Compose is desirable.
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Familiarity with the use of additional sensors, such as camera, gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements

Job description
At FR8 we believe in improving the lives of truck owners by providing more loads to his trucks. Our endeavor is to ensure 2 million Indian truck owners get the load they want with assured payments. With this spirit we take challenges head-on, explore new opportunities and rewrite the rules of the transportation industry.
Role: Javascript Developer
Required Technical Skill Set: java script, React.Js, Node.Js
Location : Chennai
Experience: 2-5 years
Desired Competencies (Technical/Behavioral Competency)
Must-Have:
proficient in both front and back end coding.
Seeing through a project from conception to finished product.
Familiarity with JavaScript frameworks such as Node JS, React JS
Passion for coding and startups, willing to work long hours in challenging tasks
Good analytical skills and basics knowledge of programming
To know more,
visit our website www.fr8.in


- Roles & Responsibilities -
* We are looking for full-stack/back-end developers.
* Our ideal candidate will be able to build applications from scratch and deliver
a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
* As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups.
Skills and Qualifications -
* Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
* Good with version control systems like Git.
* Professional understanding of CS fundamentals, data structures and algorithms.
* Knowledge of Python is preferred.
* Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
* Knowledge of Angular 2/ReactJs is a plus.
* Knowledge of Rest API is a plus.
Perks -
* Competetive compensation
* MaBook
* Friendly Leave Policy

- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
- Must have worked on a reporting tool – Power BI/Tableau etc.
- Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
- Strong verbal and written communication skills for coordination with departments.
- An analytical mind and inclination for problem-solving
- Sound knowledge of WordPress, Plugins, and Themes.
- Strong technical knowledge in PHP, MySQL, Jquery, Javascript.
- Proficient in CMS.
- WP Theme Customization & Plug-in Development.
- Knowledge of LARAVEL Framework.
- Understanding client requirements and functional specifications.
- Experience in Core PHP & developing restful API services. Knowledge of HTML, JavaScript, jquery, and CSS.
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
Duties and Responsibilities
- Participate in requirements
- Maintain and improve web Design mobile-based web features.
- Work closely with Scrum team to ensure quality throughout the entire software development
- Maintain high standards of software quality by establishing, adopting and following good practices and processes
- Monitor systems to ensure they meet both customer needs and business goals
- Solve problems by crafting software solutions using maintainable, testable and modular code
- Collaborate within a team by participating in code reviews, pairing sessions, architecture discussions and planning
- Write robust, testable code, along with unit, functional, acceptance and/or user tests to validate every change
- Challenge your fellow team members to grow and enhance our team with new, diverse talent
- Mentor interns and other software engineers to grow their technical skills
- Work closely with Scrum team to ensure quality throughout the entire software development cycle.
- Identify and propose dev toolsets to enhance and extend the dev team’s capabilities & efficiency
- Manage business context and pressures around quality and time to market
- Stay up-to-date on emerging technologies

Requirements:
Support the entire application lifecycle (concept, design, test, release and support) on both Android and iOS
- Build a framework as the application grows so our Apps and SDKs are unanimous.
- Produce fully functional mobile applications writing clean code
- Gather specific requirements and suggest solutions
- Troubleshoot and debug to optimise performance
- Design interfaces to improve user experience
- Liaise with Product team to plan new features
- Ensure new and legacy applications meet quality standards
- Stay up-to-date with new technology trends
- Work with latest Security protocols and data transfer optimisations
- Proven work experience as a Mobile developer with 3 - 5 years of experience.
- Must be proficient in at least one programming language from Java, Swift & Objective C and must be willing to learn the other two.
- Experience with third-party libraries and APIs
- Familiarity with OOP design principles
- Excellent analytical skills with a good problem-solving attitude
- Ability to perform in a fast paced team environment
- Strong understanding of in-device security
Preferences:
If you have experience Building apps for fast-growing startups
- If you have hands-on experience on iOS and Android both
- If you have experience working with Flutter.
Note:Our Android application is being written in Java
and iOS app in Objective C and Swift.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

