Data Analytics●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
Shubham Vishwakarma
Full Stack Developer - Averlon
About LNW TECHNOLOGY CO LTD
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Spring BootAs a senior developer you will be responsible to manage the software
development life cycle from planning to prioritizing to testing and release.
Responsibilities includes gathering system and team product requirements,
building java modules and testing features before release. Should have hands
on experience developing software with agile methodologies and are ready to
lead our junior developers.
Responsibilities:
• Contribute to all phases of development lifecycle.
• Planning of API workflow.
• Understanding the requirements all the teams involved and planning the
development process.
• Write well designed, testable, efficient code.
• Prepare and produce releases of software components.
• Support continuous improvements by investigating alternatives and
technologies and presenting these for architecture review.
• Designing, implementing, and maintaining java applications that are
often high-volume and low latency.
• Identify bottlenecks and bugs and advise solutions to these problems.
• Develop highly scalable REST APIs to use in our applications.
• Guide the team and help them in any complex situations.
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing company.
Some qualifications that we think would help you thrive in this role are:
• Minimum 8+ Years in a Java programming.
• Expert hands-on knowledge of latest technology, good exposure to web
technologies and open to all technologies like Java, J2EE, Spring Boot,
Microservices, Cloud computing, any DB.
• Very good exposure to DevOps concepts and tools, Continuous Integration and
Continuous Delivery.
• Quick learner believes in continuous learning and acts as a catalyst for building
the culture within the organization.
• Analytical thinking skills, problem solving with strong exposure to root causing
tools and techniques and ability to come up with solutions in complex
situations.
• Familiar with various design and architectural patterns.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Deep insights of Java and J2EE internals such as memory management,
transaction management, etc.
• Skill for writing reusable Java libraries.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with build tools such as Ant, Maven, and Gradle.
• Ability to work without guidance and under tight deadlines.
• Result oriented and focused on meeting deliverable timelines.
• Teamwork and willingness to listen to others.
• Communicate effectively
• Good knowledge of microservices.
• Expertise in developing enterprise level web applications and RESTful APIs
using Microservices with demonstrable production-scale experience.
• Strong background working with Linux/Unix environments.
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REST/OAuth/JSON.
Job description
We are seeking a proactive and enthusiastic Human Resource Intern to support our HR team. This internship offers a great opportunity to gain hands-on experience in end-to-end recruitment, employee engagement, and HR operations. The role involves collaborating with the hiring manager, managing recruitment processes, maintaining employee records, and assisting with company events.
Key Responsibilities:
Recruitment Support: Work closely with the hiring manager to manage the end-to-end recruitment process, including posting job advertisements and screening resumes.
Candidate Communication: Interact with candidates via calls, texts, and emails to ensure a smooth communication process and schedule interviews with shortlisted candidates.
Follow-Ups: Take regular follow-ups with candidates to avoid communication gaps.
Database Management: Assist in maintaining and updating the employee database and compiling employee files as required.
Event Planning: Support the HR team in organizing and planning company events and activities.
HR Operations: Assist in various HR functions as needed, ensuring tasks are completed efficiently.
Required Skills and Qualifications:
Bachelor’s or Master’s degree in Human Resource Management or currently pursuing a degree in HRM or a related field.
Excellent communication skills in English (mandatory).
Basic understanding of HRM concepts and recruitment processes.
Proactive, organized, and able to manage daily tasks effectively.
Comfortable making daily calls and engaging with candidates.
HTML/CSS
jQuery
Vue.js
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Our client is a Delhi NCR, India headquartered 7+-year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals,they develop IT applications for NGOs, Government functionaries, CSRs, International Funding Organizations, etc. to manage theirprojects and programs in India and abroad. We are a team of young dynamic, development-conscious tech -enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software
engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.
Job Overview:
Dhwani Rural information systems Pvt. Ltd. is looking to hire a Chief Technical Officer, to provide sound technical leadership in all aspects of the business. The CTO would be responsible for all technology systems, processes, software design and development within the company. Our ideal candidate needs to have more than 15 years of
experience building technology solutions to improve business process, increase productivity and efficiency and reduce cost for its customers, vendors, and internal employees. The candidate should have experience in social sector consulting/IT consulting/Government advisory and working with CSRs, Philanthropies or Large NGOs. The CTO must have in depth knowledge of and experience in driving technological innovation and leading product development
projects.
Responsibilities
The CTO will work with a team in the following activities -
• Lead the strategy for technology platforms, partnerships and external relationships
• Formulate a vision for how technology will be utilized within the company
• Streamline the IT Project requirements through a technological approach
• Outline company goals and timelines for research and development
• Develop technical aspects of the company’s strategy for alignment with its business goals
• Help departments use technology profitably and act as a mentor to middle management of the company
• Make executive decisions on behalf of the company’s technological requirements.
• Keep abreast of new trends and best practices in the technology landscape
• Work closely with Dhwani’s senior leadership to define and deliver new products and enhancements
Essential Tech Requirements:
• Broad knowledge of software engineering: languages, frameworks, techniques, and industry trends.
• Experience in designing and managing an effective IT governance framework across the spectrum of IT
service delivery.
• Good understanding of agile methodologies
• In-depth knowledge of web systems architecture, design and development
• Knowledge of software development life cycle. Preferable from CS/IT
• Basic understanding of how a software works (Frontend, Backend, API, Database Schema etc)
• Exposure to different off the shelf solutions (ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite,
Zapier, Survey Monkey, IVR, SMS)
• Requirement gathering for software
• Get involved in the entire SDLC (Design, Develop, UAT, Rollout)
Essential Non-Tech Requirements:
• Accountable and ownership taking attitude
• Strong sense of purpose to work in this space (Tech4Good, ICT4D, Social Impact)
• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to multi-task and juggle various deadlines and domians
• Extensive industry knowledge with an eye towards the future.
• Prior experience of handling multiple projects in different domains at the same time
• Prior experience of managing large tech teams (50-200 engineers) including developers, designers, QAs, Das
and other teams
Qualification
Bachelor’s degree in software, computer science, engineering or any related STEM field. Have worked as a senior
engineering head or CTO in NGOs, Social Impact Consulting Firms CSR, Think Tanks, Research Organizations.
Work Location: TVM/Kochi/Bangalore
Experience: 6-10years
- At least 5 years of experience in SailPoint IdentityIQ architecture, design, development, configuration, testing, integration, and deployment.
- Must have experience in application onboarding, provisioning, workflow customization, access review etc.
- SailPoint connector development experience with both out-of-the-box and custom connectors.
- Sound experience in developing applications using Java, JEE components.
- At least 3+ year of experience with Java, BeanShell/JavaScript, JSP/Servlets, SQL, Powershell, and XML.
- Experience in any other IDM suite (OIM, IBM, Sun, CA, Novell) is an added advantage
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- Solid understanding of Object-Oriented Design and Programming.
- Hands-on experience in Software development in C# [Desktop Applications].
- Strong expertise in OOPS, basic design skills.
- Experience in C#, Winforms is must,
- Knowledge in PRISM, MVVM, LinQ.
- Expertise in multi-threaded programming.
- Strong logical and analytical skills.
- Experience of software development process.
- Expertise in development, testing and debugging skills.
- Knowledge of design patterns and its usage and tools like Visio.
- Experience in UML, SOLID.
- Experience in unit testing frameworks like NUnit.
- Expertise in troubleshooting bugs and finding solutions.
- Strong abstraction, analytical and problem-solving skills.
- Working with multisite teams, Quality conscious and Process Oriented.
Python
Machine Learning (ML)Job Description –Sr. Python Developer
Job Brief
The job requires Python experience as well as expertise with AI/ML. This Developer is expected to have strong technical skills, to work closely with the other team members in development and managing key projects. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
Job Requirement
- 4 plus Years of Python relevant experience
- Good at communication skills and Email etiquette
- Quick learner and should be a team player
- Experience in working on python framework
- Experience in Developing With Python & MySQL on LAMP/LEMP Stack
- Experience in Developing an MVC Application with Python
- Experience with Threading, Multithreading and pipelines
- Experience in Creating RESTful API’s With Python in JSON, XMLs
- Experience in Designing Relational Database using MySQL And Writing Raw SQL Queries
- Experience with GitHub Version Control
- Ability of Write Custom Python Code
- Excellent working knowledge of AI/ML based application
- Experience in OpenCV/TensorFlow/ SimpleCV/PyTorch
- Experience working in agile software development methodology
- Understanding of end-to-end ML project lifecycle
- Understanding of cross platform OS systems like Windows, Linux or UNIX with hands-on working experience
Responsibilities
- Participate in the entire development lifecycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring.
- Produce high quality, maintainable code with great test coverage
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable Python/AI/ML modules
- Solve complex performance problems and architectural challenges
- Help with designing and architecting the product
- Design and develop the web application modules or APIs
- Troubleshoot and debug applications.
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Digital Media Buyer, you will be responsible for operating digital marketing platforms (Facebook, Youtube, Pinterest etc) optimally, with a sense of ownership. You will also handle advertising cost maintenance.
What you will do:
- Creating & Managing of Advertising/ Marketing Campaign
- Optimizing the campaigns for best results and Driving growth for the company.
- Interacting with the Brand Team (In-house & Agencies) for the creation of Marketing collaterals which has to be marketed at the lowest possible costs.
- Finding new advertising opportunities in terms of more advertising areas or in terms of ad platforms to increase the revenue while maintaining required profitability.
- Taking complete control & responsibilty for the platforms in terms of selection of creatives, ad copies, campaigns & targeting for both the advertising Inventory as well as Demographic targeting of the audience for a specific product and budget allotment for each run campaigns.
- Creating an insightful report to give feedback for content creation for creating better creatives to help reduce advertising spends for reaching audiences.
- Running analysis for improving ROIs of advertising.
- Creating Analytical models to generate better performance.
- Evaluating various marketing strategies and creating an alternative path for better results.
What you need to have:
- B.Tech from A grade colleges, PG not compulsory
- Past experience with digital marketing platforms
- Good communication skills
- Should be able to work till long hours
- A go-getter
- Fresher from IIT, NIT who is inclined towards digital marketing can also be considered.
- Should have good analytics skills, Consulting background
Position – Product Designer
Location – Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
Roles & Responsibilities
* Reviewing and improving our current platforms
* Define visual elements, product elements, and overall design
* Individually contribute to projects along with the product manager, developers and stakeholders
* Interacting with the team for ideation and work critique
* Evaluate and set best UI practices and standards
* Creating functional as well as beautiful solutions to the most hideous of problems across all devices
* Intriguing us with new ideas, thoughts, or observations
- Intriguing us with new ideas, thoughts, or observations
Skills Required
* Full time-based in Mumbai/Bangalore, we like to work collaboratively
* 2 - 5 years of relevant design experience
* User obsessed with strong Visual skills
* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth
Freedom to execute with an opportunity to build a new product
Qualification – Any Graduate
Years of Exp – 2 - 5
Postman
Deep LearningMachine Learning (ML)
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Full Stack Developer - Averlon