Data Analytics●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
Shubham Vishwakarma
Full Stack Developer - Averlon
About LNW TECHNOLOGY CO LTD
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React.js
jQuery
HTML/CSSJob Role :
o Experience in Front-end web development using JavaScript jQuery,Angular, HTML5, CSS
o Responsible for handling end to end design & execution of all product web interfaces
o Develop new user-facing features & build reusable code and libraries for future use Work closely on UI/UX designs and back end engineers to implement versatile front-end solutions to web development problems
o Design, development, integration, delivery of different UI side modules of the product
o Develop and enhance modular, multilingual, cross-browser front-end applications using Angular, HTML, CSS, JavaScript, XML, JSON, etc.
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Job Title: Telesales Representative
Responsibilities:
- Outbound Calls: Engage potential customers, present products/services using prepared scripts.
- Product Knowledge: Master details of offerings to effectively communicate benefits.
- Lead Generation: Qualify leads, gather information, and identify sales opportunities.
- Sales Pitch: Deliver persuasive pitches, meet/exceed set sales targets.
- CRM Management: Maintain detailed records using CRM system.
Qualifications:
- Previous telesales experience preferred.
- Strong communication and negotiation skills.
- Goal-oriented with a positive attitude.
Education:
High school diploma or equivalent.
Working Conditions:
Office environment with regular hours; flexibility may be required.
If you're a motivated individual with sales passion, apply to be part of our growing success.
CodeIgniter
PHP
NodeJS (Node.js)Job Description
- Strong Expertise in CodeIgniter Framework.
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Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice
Your mission
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Your profile
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written English and Hindi
- Proficient working with computers and software programs
Why us?
We offer you:
- An attractive fixed salary and an annual bonus
- 28 days annual leave
- An intensive training
- Personal development through individual training, workshops and webinars
We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.
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Be part of the customer success team and own a process in user onboarding journey
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Organize and manage work and report progress with CRM/Spreadsheets
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Good communication skills in English and Hindi (optional)
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1+ years exp of customer handling roles preferred
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Motivation and drive to learn and grow in career
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Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
Javascript
Angular (2+)AngularJS (1.x)HTML/CSS1. Translate designs and style guides into functional user interfaces while ensuring cross browser compatibility, performance and good user experience.
2. Solid coding practices with peer code reviews, unit testing and a preference for agile development.
3. Strong sense of collaboration, ownership, urgency and drive.
Technical Skills Required
1. 2+ years of experience in professional front end web and mobile development.
2. Strong programming knowledge in JavaScript, OOJS and Angular 2.0+ is essential.
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4. In-depth knowledge about HTML5 and CSS3 and can take necessary decisions while building responsive UI.
5. Experience using version control (Git).
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Good to have
1. Development experience in ReactJS / React Native.
2. Experience in SEO and website optimisation would be great.
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.
Roles & Responsibilities:
- Revenue generation of across product categories and regions.
- Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
- Managing & establishing channel sales distributors.
- Monitoring of sales portfolio, category wise and distributor wise.
- Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
- If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
- Must have handled P&L responsibility.
- Proven track record of fashion business growth.
- Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
- Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
- Generating new business opportunities and gathering requirements from existing clients/new clients.
- Creating & analysing weekly and monthly reports.
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Flexible working hours.
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Hockey stick growth as the brand scales.
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ESOPs.
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Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.
Javascript• Software engineering experience of greater than or equal to 7 years
• Experience managing a technical team of at least 3 people
• Exposure to consumer facing products
• Strong technical background and ability to contribute to design and review
• Familiarity with our tech stack or an analogous tech stack
JavascriptReact.jsAngularJS (1.x)Angular (2+)HTML/CSSKeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We're motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone's lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.
About the Role:
As a Senior Frontend Engineer, you will play an integral part in designing components and platforms for new services within KeepTruckin's Freight product line. You will implement complex features using modern frameworks and work on a fast-growing team eager to make a significant impact by connecting the world's trucks.We are looking for senior engineers who are driven by impacting and revolutionizing a space where the last major technical innovation was the invention of the diesel engine. We are seeking team players who have strong problem solving skills, and thrive on innovation and continuous improvement. We pride ourselves on our culture and the ability to work effectively across a highly diversified team.
What You'll Do:
Work alongside product and other cross-functional counterparts including designers, back end, and QA on features that power freight productsCreate the best possible user experience in our web applications, and come up with creative, outside-the-box solutions for complex problemsWrite modular and maintainable front-end code, and actively participate in writing unit tests, improving quality, and performing code reviewsParticipate in full SDLC process in a CI/CD centered development, and actively work on our AWS cloud infrastructureResearch new technology and design patterns in collaboration with fellow engineers; propose changes that bring both short term and long term benefits
What We're Looking For:
BTech/MTech in Computer Science or related fields and 5+ years of experience building front-end software that is shipped in productionExperience with modern front-end frameworks, patterns, and browser technologies, and experience building single-page frontend applicationsExpert in HTML, CSS, JavaScript, and other display-centric web technologies, and in at least one modern JS framework (ReactJS, AngularJS, VueJS, etc)Proficient knowledge of asynchronous request handlingExperience working with REST APIs, GraphQL, -or- similar APIs, and experience with automated testing, Agile/Scrum, and SaaS, as well as B2B Enterprise applications and AWS infrastructureCreating a diverse and inclusive workplace is one of KeepTruckin's core values.
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Notice here. ( https://drive.google.com/file/d/1Xs7GivrHCj05XC6-mn6MsRGG3V5AcgZ5/view?usp=sharing )
Java
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Full Stack Developer - Averlon