Data Analytics●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
Shubham Vishwakarma
Full Stack Developer - Averlon
About LNW TECHNOLOGY CO LTD
About
Company social profiles
Similar jobs
Java
Vue.js
Javascript
Bootstrap
Spring BootJob Title: Java Fullstack Developer
📍 Location: Hyderabad (Onsite)
🧑💻 Experience: 5–7 Years
Job Summary
We are seeking a highly skilled Java Fullstack Developer with strong expertise in VueJS to design, build, and maintain responsive web applications. The ideal candidate should have proven experience in both frontend and backend technologies, ensuring seamless integration and high performance of applications.
Roles & Responsibilities
- Develop, test, and maintain responsive web applications using VueJS and Java Fullstack technologies.
- Collaborate with product managers, designers, and backend developers to deliver high-quality features.
- Lead the development and implementation of frontend components.
- Mentor junior developers and provide technical guidance.
- Participate in design and architecture discussions for scalable solutions.
- Optimize applications for speed, scalability, and performance.
- Conduct thorough testing, troubleshooting, and debugging.
- Stay updated with the latest trends in frontend and fullstack development.
Mandatory Skills
- Strong hands-on experience in Java Fullstack Development.
- Expertise in VueJS.
- Proficiency in HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6).
- Strong understanding of UI/UX design feasibility and responsive design principles.
- Excellent communication, problem-solving, and collaboration skills.
Preferred Skills
- Experience with Spring Boot, RESTful APIs, and Microservices.
- Knowledge of Agile methodologies, CI/CD pipelines, and Git.
- Exposure to cloud platforms (AWS, Azure, or GCP) is a plus.
Job Description:
We are seeking an experienced Cognos Developer with strong expertise in Cognos Analytics 11 (C11) to design, develop, and maintain interactive dashboards and reports. The ideal candidate will work closely with business stakeholders to translate requirements into scalable BI solutions, leveraging Cognos Framework Manager, Report Studio, and Dashboard capabilities.
Key Responsibilities:
- Develop and maintain reports and dashboards using Cognos C11.
- Work with stakeholders to gather and analyze reporting requirements.
- Design data models and metadata using Framework Manager.
- Optimize report performance and troubleshoot issues.
- Ensure data accuracy and report integrity.
Required Skills:
- 3+ years of experience with IBM Cognos (preferably C11).
- Proficient in creating dashboards, visualizations, and reports.
- Strong SQL and data analysis skills.
- Experience with Framework Manager and Data Modules.
Share Cv to
Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three
Job Description
Cateina Technologies is looking for IBM ACE Developers
Technical Skills
● IBM Message Broker
● IIB ACE
● Kubernetes
● Microservices
● Docker
● EAI and SOA architecture
● Java
● Web services (REST, SOAP)
● JSON, XML
● Database knowledge
● Understanding of Nodes
● Basic Unix knowledge
● Angular JS
● Jira
Required competencies
● Experience in designing, developing, implementing and supporting SDLC by using IBM integration bus/IBM connect API/IBM ACE
● Required API Banking Knowledge Banking Domain, Oracle PL SQL 16 WebSphere Message Broker IBM Integration Bus IIB
● Sound knowledge of REST XML/JSON, WSDL, SOAP, JMS, HHTP, SSL, XSLs, XST and gateway script is required
● Clear understanding of the IBM API Connect architecture and its components.
● Should be clear on the concepts of different protocols (HTTP(s) etc) and RESTful services standards.
Skills
- Strong communication skills both written and verbal
- Any degree
Who can apply
Candidates who:
- are willing to travel to client site
- willing to relocate to Mumbai
Office Location
Cateina Technologies
Vikhroli (West),
Mumbai, Maharashtra 400083
Flutter
Android Development
iOS App DevelopmentWhat do we need?
We are looking for a Flutter developer to join us as an intern as soon as possible. We operate through mobile and web apps. You will be one among the initial team of core developers using technology to delight customers.
What will you do?
- Architect, design, build, deploy, and maintain scalable, reusable software
- Help us build an awesome backend for our mobile apps
- Work on feature development, designing solutions and deployments etc
What you must have.
- Have built two or more iOS/Android apps in Flutter
- knowledge of Dart
- Experience with third-party analytics and marketing SDK’s like Firebase, and Clevertap.
- Experience with integration of Admob or Facebook Audience network experience with Git, Jenkins, or other version control tools
- Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
- Experience in developing Location Based Services
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Should be aware of platform-independent mobile application development trends/tools
BDM CUM Business Analyst
Note: Notice period is immediate to 15 days’ maximum candidates can apply.
Kindly read carefully
Role: BDM CUM Business Analyst
Work Location: LUCKNOW
Experience: Minimum 2 + years into the same key skills
Budget: open
Mode: Permanent
Job description
We are looking for a candidate with 2-5 years of experience in Business Analysis and IT project coordination with documentation in IT (Web development/application development / mobile apps development) along with international client handling experience..
Job Responsibilities:
Discussion with customer/project team to understand the requirements
Creating, analyzing, and validating detailed functional and business specifications (BRD / SRS Preparation)
Requirement walk-through and getting requirement sign-off from the customer
Analyzing the requirements of the clients and converting them into technical documents as per the specifications
Creating wireframes to determine the flow and functionalities of the application
Facilitating the negotiation of requirements amongst multiple stakeholders
Creating Proposals and other relevant documents
Creating Slide Decks required for explaining Business Solutions & Approach
Explaining the requirements to technical teams and taking the estimates for the same
Understanding the Adhoc changes and analysis on the impact and creating spec documents
Supporting testing in creating test cases and review of test cases
Allocating tasks to resources as per the milestones of the project
Coordination with the delivery team to deliver the project on or before the estimated deadline
Creating Release documents and UAT Testing of the release
Communicating with clients throughout the life cycle of a project to update them with the progress and path ahead from time to time
Skills:
- Exceptional written and verbal communication, and client-serving skills
- Must have knowledge of some analytical tools
- Ability to prioritize tasks and deliver to deadlines
- Strong relationship building, analytical, & problem-solving skills
- Must have good decision-making skills
- Must be a good team player, good learner, and self-starter
- Proactive and quick executor
- Must have demonstrable client/stakeholder management skills
- Must be self-driven with the ability to manage workload without direct supervision
Docker
Kubernetes
Amazon Web Services (AWS)Do Your Thng
DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
React NativeFlutterJavascriptiOS App Development* -Be part of a Culture where Customer Obsession, Ownership, Teamwork, Bias for Action and Insist on High standards are a way of life
* -Desire to work in a start-up environment, work culture, and be able to self-manage and self-initiative.
* -Learn and use cutting-edge technology to build state-of-the-art platforms that enhance customer experience at scale
* -Be part of high-performing teams that know how to have fun along the way
* -Collaborating with Designer and Product Managers to translate beautiful designs into pixel-perfect views
* -Experimenting and suggesting improvements to our frontend tools & workflows
* -Taking the lead to maintain, refactor and if necessary, throw away legacy frontend code
* -End-to-end engineering - design, development, testing, and deployment for the UI work
**~ Job Requirements ~**
* -2-4 years of hands-on experience developing mobile/web apps with at least 2 years using React Native
* -Sound knowledge of JavaScript ES6 & ReactJS + React Native
* -You have a sound understanding of React-Native and Flutter Dart
* -A command of native iOS and Android development
* -Must have published more than two apps to play store/ app store which has a server-side interaction
* -Strong understanding of mobile design principles, patterns, and best practices ● Strong analytical skills and the ability to review code
* -Proven experience in both small and medium-size teams
* -Proven ability to architect mobile applications and adapt and improve the existing architecture Unit testing with automated testing suites, like Jest
Bootstrap
HTML/CSSCustomer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
React.js
Go Programming (Golang)JavascriptHTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon