

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

About LNW TECHNOLOGY CO LTD
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Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for an experienced Senior Software Developer for a local IT Services Management Team. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
You will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year.
We are seeking a hands-on Software Developer with strong experience in DevOps and Backend
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Language: English on a C2 Level.
Skills & Requirements
Spring Boot 3.x, Spring Security, Spring Data JPA, Testing, Unit Test, Spring Boot Test, Keycloak, Java 21 or lower version.
Requirements :
Currently pursuing or recently completed a Bachelor's or Master's degree in Business Administration, Marketing or a related field.
Strong communication skills, both written and verbal.
Proficiency in conducting market research and analyzing data.
Excellent organizational skills and attention to detail.
Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
Eagerness to learn and contribute to the company's success.

We are hiring an experienced Frontend Engineer to help us keep growing. We develop AI enabled products and solutions that are geared to help accelerate the development of new cures and reduce inefficiencies in how healthcare information is managed. If you're dedicated and ambitious, Applied Informatics is an excellent place to grow your career. Don't hesitate to apply.
As a frontend developer who is proficient with React.js, HTML, CSS, SASS, your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You should have experience in technologies like JavaScript, React JS & Redux, HTML and CSS.
Responsibilities ;
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills :
- Strong proficiency in CSS,SASS, JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of EcmaScript
- Familiarity with RESTful APIs
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
- Ability to learn new technologies quickly.
The process: a quick phone screen, technical interview, take-home exercise then a zoom call with the team.


Job Description:
- Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
- Experience with Swift, RxSwift, Swift UI, Unit test.
- Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
- Understanding of network connections, Rest API'sand scheduling. Strong knowledge about security standards (e.g. HTTPS) and privacy standards.
- Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
- Leveraging community libraries to efficiently complete development tasks.
- Debugging apps using simulators and related tooling.
- Persisting data for offline-first apps using databases such as Realm.
- Localizing apps to support multiple languages and regions, vernacular libraries and fonts.
- Familiar with Version control system such as GIT.
Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.
Responsibilities:
- Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
- Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
- Conduct user research, testing, and analysis to inform design decisions and validate design solutions
- Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
- Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs
Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
- 3+ years of experience in UX design for digital products
- Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
- Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
- Experience conducting user research, testing, and analysis
- Excellent communication skills and ability to work collaboratively with cross-functional teams
At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.
We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.


Job description –
- To build efficient, effective, testable, and reusable PHP websites
- To oversee and help in the designing of the interface of the website
- To work in a team for the complete enhancement of the look and feel of the websites
- To write code debugging of the codes for the development and enhancement of the websites
- Integration of the user-facing elements developed for the websites
- Ensure the smooth completion of the complete lifecycle of the website viz; Requirement Analysis, Estimating, Design, Implementation, Testing, and Release of the website - Continuous R & D for the better performance of the websites.
Skills Abilities: -
- PHP language coding ability
- Time Management Skill
- Technical Analytical Skill
Experience: -
- Must have at least 3 years of experience in working on Websites built on Laravel and PHP
- Good Command over writing codes in website development
- Experience with HTML, CSS, javascript, PHP and Laravel
rollback End Developer
- Industry TypeAdvertising & Marketing
- Functional AreaEngineering - Software & QA
- Employment Type Full Time, Permanent
- Role CategorySoftware Development Education
- UG: B.Tech/B.E. in Computers
- PG: M.Tech in Computers
Key Skills CSS / CodingTime management / Web development / Debugging / Javascript / PHP / HTML


Role Description:
- You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
- You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
- You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
- You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
- In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
- You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
- Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.
Job Requirement:
- Bachelor’s degree in Engineering or Computer Science; Master’s degree is a plus
- 3+ years of professional work experience with a reputed analytics firm
- Expertise in handling large amount of data through Python or PySpark
- Conduct data assessment, perform data quality checks and transform data using SQL and ETL tools
- Experience of deploying ETL / data pipelines and workflows in cloud technologies and architecture such as Azure and Amazon Web Services will be valued
- Comfort with data modelling principles (e.g. database structure, entity relationships, UID etc.) and software development principles (e.g. modularization, testing, refactoring, etc.)
- A thoughtful and comfortable communicator (verbal and written) with the ability to facilitate discussions and conduct training
- Strong problem-solving, requirement gathering, and leading.
-
Track record of completing projects successfully on time, within budget and as per scope

Technology Lead
Location: Bangalore/Mumbai
Requirements:
- Experience in building tech platforms
- Setup SDLC processes within the team.
- Define Architecture and tech design of the system. Take strategic calls in deciding the tech stack to be used.
- Should be a hands on coder and should contribute significantly to the code base.
- Manage task allocation and delivery timelines for the team.
- Team building and hiring. Should be able to define the resource requirements and work with hiring managers to fill in the positions.
- Work closely with the product and business team to execute the vision and roadmap of the company.
- Domain expertise in Payments/Lending/Fintech is preferred.




