
●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

About LNW TECHNOLOGY CO LTD
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Responsibilities
· Work on PHP CodeIgniter
· Experience for API development for mobile apps
· Train to junior PHP team member
· Complete allotted Project task on proper time
· Contribute to project tracking and planning
· Do Oral or written client communication for the project
· Client communication and technical support.
Requirements
· Excellent Communication skills
· Knowledge of HTML, CSS, Javascript, Bootstrap, and PHP
· Expertise in MVC architecture and MySQL
· Design/Development experience in CodeIgniter
· Experience developing API using REST is huge plus point
· Strong proficiency in JavaScript, JQuery & third-party integration
· Clean coding style with the clear separating of UI and functionality.
· Problem Solving & Leadership skill
Can contact us: nine three one six one two zero one three two
Job Title: Business Analyst
Location: Jaipur, Rajasthan
Experience: 1–2 years (preferred)
Employment Type: Full-time, Onsite
Pay Range -4 to 7 LPA
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Role Overview
We are seeking a highly analytical and detail-oriented Business Analyst to evaluate business processes, identify areas of improvement, and provide data-driven insights to support strategic decisions. The ideal candidate will have strong problem-solving skills, the ability to work with cross-functional teams, and experience in analyzing business performance metrics.
Key Responsibilities:
Collect, analyze, and interpret business data, KPIs, and performance metrics.
Identify trends, patterns, risks, and opportunities across business functions.
Evaluate historical and current data to assess business performance and growth direction.
Prepare reports, dashboards, and presentations to communicate findings clearly.
Conduct market and competitor research to benchmark business performance.
Work closely with operations, marketing, product, and finance teams to provide insights.
Recommend process improvements based on analysis and industry best practices.
Assist in forecasting, trend analysis, and strategic planning initiatives.
Ensure data accuracy, consistency, and reliability during analysis.
Required Skills & Qualifications
Bachelor’s degree in Business, Finance, Economics, Engineering, or related field.
1–2 years of experience in Business Analysis or similar analytical role (preferred).
Strong analytical and quantitative skills.
Proficiency in Excel/Google Sheets; experience with SQL, Power BI, or Tableau is a plus.
Excellent communication and presentation skills.
Strong attention to detail and ability to work with large datasets.
Ability to work independently and collaboratively with cross-functional teams.
Preferred Attributes
Strong problem-solving and critical-thinking abilities.
Ability to translate data into actionable business insights.
Understanding of business processes, KPIs, and performance measurement.
Curiosity and a proactive approach to identifying issues and opportunities.
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Why Join Us
Opportunity to work in a fast-growing organization.
Exposure to high-impact decision-making and cross-functional collaboration.
Fast learning environment with strong career-growth potential.
Director of Engineering
Location: Hyderabad, India
Department: Engineering & Product Development
Compensation: ₹40-50 LPA (Fixed)
About SmartDocs
SmartDocs is a 16-year-old, profitable, bootstrapped enterprise SaaS company providing procurement and spend management solutions to large enterprises globally. We compete head-to-head with SAP Ariba and Coupa, serving 26 enterprise customers—primarily major US infrastructure organizations whose operations depend on our platform processing millions of dollars in procurement transactions daily.
Our platform processes millions of dollars in procurement transactions for Fortune 500 companies. We're in the midst of an ambitious R&D transformation evolving from our successful bootstrapped roots to implement Silicon Valley-grade engineering operations, processes, and excellence.
This is not a corporate job. This is a builder's role.
People who were associated with US tolling system, spend management platform or Vendor Management system is highly preferable.
Who We're Looking For
The Ideal Background
We're specifically seeking technical leaders with entrepreneurial battle scars—those who've been founding engineers, technical co-founders, or early engineering leaders who built something from scratch. You understand what it takes to ship quality software when every decision matters. You've made tough technical calls with real consequences. You know the difference between perfectionism and pragmatism because you've lived both.
You might be
• A technical co-founder or founding engineer who took a startup from idea to production
• An early engineering leader (first 5-10 hires) who architected and scaled a product
• A tech-savvy entrepreneur who built and shipped a technical product to real customers
• A CTO or Engineering Director from a bootstrapped, capital-efficient company
• Someone who worked shoulder-to-shoulder with founders/CEOs on mission-critical applications where system reliability directly impacted business survival
What matters most: You've built something significant with your own hands, made critical technical decisions with constrained resources, and understand the weight of engineering choices when real customers and revenue depend on your platform.
We value entrepreneurial experience—whether your venture achieved unicorn status, profitability, got acquired, or taught you invaluable lessons through a pivot or wind-down. What we care about is that you were in the arena making things happen.
The Technical Must-Haves
This isn't about checking boxes—we need someone who can actually architect, build, and fix things when necessary:
Core Technical Requirements
• 7-15 years of hands-on software engineering experience
• Someone who have experience with products or projects in US tolling system, Vendor management system or spend Management.
• Expert-level proficiency in:
• Java and Spring Boot (not just familiarity—you've architected and built production systems)
• MongoDB (you understand document design, indexing, performance optimization)
• React or Angular (you can jump into frontend code when needed)
• Exposure to Azure (VMs, cloud services, deployments)
• Experience with mission-critical applications where system failures have serious business consequences
• 3-5+ years leading engineering teams—you've managed managers and scaled teams
The "Founder/Builder" Technical DNA
• You've written production code recently—not just reviewed it from a distance
• You understand technical debt as business trade-offs, not engineering failures
• You've made build-vs-buy decisions with real budget constraints
• You know how to extract maximum value from lean teams
• You've shipped features with imperfect information and learned fast
• You've worked directly with business stakeholders (founders, CEOs, customers) translating technical complexity into business outcomes
The Role: What You'll Actually Do
Engineering Leadership (Not Just Management)
• Lead 4 engineering managers and 15+ engineers building our Java/Spring Boot/MongoDB/Angular platform
• Own end-to-end execution: from sprint planning to production deployment to customer success
• Make real-time technical decisions—architecture reviews, production incident response, technical feasibility assessments
• Balance feature delivery against technical debt with P&L consciousness (like an owner, not just an employee)
• Roll up your sleeves when critical issues need senior technical intervention
Building World-Class Operations (Without Corporate Bureaucracy)
• Implement engineering processes that actually improve velocity (not ones that look good on slides)
• Establish meaningful metrics—code quality, deployment frequency, incident response times, team velocity
• Build CI/CD pipelines, automated testing, and deployment automation from scratch or improve existing ones
• Create engineering standards that balance enterprise requirements with startup agility
• Scale processes from 15 to 50+ engineers without losing execution speed or creating red tape
Strategic Partnership with Leadership
• Report directly to our CTO—partner on technical strategy and architecture decisions
• Work closely with CEO on company trajectory, R&D transformation, and growth initiatives
• Translate technical constraints and opportunities into business language for stakeholders
• Collaborate with Product Management on roadmap prioritization and technical feasibility
• Coordinate with US-based customers on implementations, integrations, and technical requirements
Technical Transformation Initiatives
• Consolidate customer-specific code branches into unified, maintainable codebase
• Reduce technical debt systematically without stalling feature delivery
• Modernize legacy components while maintaining 99.9% uptime for enterprise customers
• Build scalable architecture that supports future growth without over-engineering
• Drive adoption of modern development practices that fit our business reality
What Success Looks Like
In 90 Days:
• Built credibility with the team through technical competence and decisive action
• Identified top 3-5 process improvements and started implementation
• Resolved at least one critical technical issue that was blocking progress
• Established clear communication rhythms with engineering managers, CTO, and CEO
In 6 Months:
• Engineering velocity measurably improved with new processes yielding results
• Technical debt reduction roadmap defined and actively in execution
• Team morale demonstrably high—engineers respect your technical judgment and leadership
• Quick wins delivered that prove your impact to the business
In 12 Months:
• Engineering organization operates with startup efficiency and enterprise reliability
• Processes scale to support 30-50 engineers without adding bureaucracy
• Technical foundation is solid for next phase of company growth
• You're the technical leader the CEO and CTO depend on for critical decisions
• You're thinking like a business owner, not just an engineering leader
What Makes Someone Right for This
Must-Have Qualities
✅ Execution obsession – You ship. You don't just plan, discuss, and strategize endlessly.
✅ Technical credibility – Engineers respect you because you can do the work, not just manage it.
✅ Owner mentality – You think about ROI, customer impact, and business outcomes.
✅ Comfort with ambiguity – You've operated without perfect processes or unlimited resources.
✅ Direct communication – You tell it straight, especially when delivering hard truths to leadership.
✅ Customer empathy – You've felt the pain of production incidents affecting real users and business operations.
✅ Pragmatic perfectionism – You know when "good enough now" beats "perfect later."
✅ Strategic thinking – You connect engineering decisions to business outcomes naturally.
Deal-Breakers
❌ Pure "process people" who've never written production code or made technical decisions under pressure
❌ Leaders who need perfect information before making decisions
❌ Those seeking predictable 9-to-5 corporate roles with clearly defined swim lanes
❌ Anyone uncomfortable with hands-on technical work when business needs demand it
❌ Leaders who create process for process's sake rather than business value
❌ People who see engineering as separate from business success
Why This Opportunity is Different
It's Real
• Profitable company – 16 years, real revenue, real customers (not burning through funding rounds)
• Enterprise customers – Major US infrastructure organizations depend on our platform for daily operations
• Mission-critical systems – When we go down, procurement operations for major infrastructure companies stop
• Technical challenges – Scaling, modernization, integration complexity—substantive engineering problems
• Proven product-market fit – We're not searching for PMF; we're scaling what works
It's Rare
• Bootstrapped DNA – We think like owners, not corporate employees spending someone else's money
• Transformation opportunity – Build Silicon Valley-grade engineering in a profitable, established company
• Direct impact – Your decisions directly affect company trajectory and customer success
• Leadership access – Work directly with CEO and CTO, no layers of middle management or politics
• Entrepreneurial environment – In a company with stability, revenue, and runway
It's Yours to Build
• Autonomy – Implement processes your way (as long as they deliver results)
• Growth path – Scale team from 15 to 50+ engineers as you prove the model works
• Culture creation – Define the engineering culture and standards that will shape the company's future
• Long-term impact – This is a career-defining role, not a stepping stone or a layover
• Ownership mindset – Treated like a business partner, not just a hired hand
What We Offer
Compensation & Structure
• ₹40-50 LPA (Fixed) based on experience, background, and entrepreneurial track record
• Performance-based bonus tied to engineering KPIs, team performance, and company success
Professional Growth
• Direct partnership with CEO and CTO on strategic initiatives and company direction
• Budget for conferences, certifications, and continuous learning
• Opportunity to build and lead team from 15 to 50+ engineers
• Work on enterprise-scale technical challenges serving major enterprises
• Shape the technical future of a company with real momentum
Work Environment
• On-site in Hyderabad with our core R&D team
• Sustainable pace—we value intensity and focus during work hours, not burnout culture
• Collaborative environment with low politics, high ownership, and straight talk
• No VC pressure, unrealistic growth targets, or quarterly fire drills
• Work with people who've chosen to be here, not waiting for their next opportunity
Stability Meets Opportunity
• Profitable company with 16-year track record
• Established customer base generating predictable revenue
• Growth trajectory that's ambitious but sustainable
• Resources to invest in the right talent and technology
Our Tech Stack
Current State:
• Backend: Java, Spring Boot
• Frontend: Angular
• Database: MongoDB (Atlas)
• Infrastructure: Microsoft Azure (VMs)
• Integration: REST APIs, enterprise connectors
• Serving: Enterprise companies across US time zones
Where We're Going (with your leadership):
• Unified codebase consolidation across customer implementations
• Modern CI/CD and deployment automation
• API-first architecture for seamless integrations
• Enhanced observability, monitoring, and incident response
• Multi-tenant platform evolution (longer-term strategic initiative)
• Whatever improvements you identify that drive business value
SmartDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We especially welcome applications from those who've taken entrepreneurial risks, built things from scratch, learned from both successes and setbacks, and are ready to channel that experience into building something exceptional with staying power.
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Required Skills.
Languages English with Hindi or English with 2 South Indian Languages
PUC (with 6 months or 1 Years experience letter is Mandatory)
Graduate with Fresher can Be consider
Age criteria 20 to 29 Years
Location- KR PURAM, Bangalore

12+ years of management experience in software engineering.
5+ years of experience managing engineering teams
Strong experience in delivering user interfacing and business critical applications that are scaleable and highly available.
Solid Experience working with Java and related technologies
Experience working with Web and UI technologies (Javascript libraries like React) is a big plus
Experience with building and running microservices in a polyglot environment.
A strong understanding of database design, and experience with SQL databases and NoSQL databases like Mongo
Good knowledge of Cloud native and related technologies like Docker and Kubernetes
Experience with and a thorough understanding of event stream processing and search solutions (Kafka, Elastic etc)
Experience with designing and developing hybrid mobile react-native is desirable.
Experience working on projects using Agile methodologies like Scrum
Ability to design large-scale applications with excellent run-time characteristics such as low latency, fault- tolerance and availability
Ability to review designs and code, provide actionable feedback, and the detail orientation to follow-up on all technical topics
Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
Ability to make the right trade-off choices when dealing with functional complexity, conflicting priorities and
aggressive schedules
Desired skills & experience :
Bachelor's/ Master's Degree in Computer Science (or related field) or equivalent
Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
Ability to hire, mentor and manage the performance of a large team.
Ability to communicate with senior executives and business stakeholders.
A learning attitude to continuously improve the self, team and the organization
Ability to work under pressure and manage difficult situations in a fast-paced work environment.
- 5+ years of experience in software engineering
- A background in front-end web development and/or API development.
- Demonstrated competency in one or more of the following: JavaScript, TypeScript, React/Redux, AngularJS, or comparable JavaScript MVC framework.
- Demonstrated competency in one or more of the following client-side build tool: Webpack, gulp, jspm
- Have a good understanding of what good UX and UI design are.
- Experienced in client-side framework/technologies before such as: React, AngularJS, jQuery, HTML, CSS
- Experienced in using client-side build tools such as gulp, WebPack, JSPM, NodeJS, and other CLI is a plus
- Understand how to get good performance on UI implementation (time to interaction, bundling, and splitting resources)
- Some previous work portfolios would be great.
- Good knowledge of how to use source control systems like git and GitHub.

- Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
- Build quick prototypes to check feasibility and value to the business.
- Design, training, and deploying neural networks for computer vision and machine learning-related problems.
- Perform various complex activities related to statistical/machine learning.
- Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
- Collaborate with technology teams to deploy the models to production.
Key Criteria:
- 2+ years of experience in solving complex business problems using machine learning.
- Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
- Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
- Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
- Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
- Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
- Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
- Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
- Experience in data visualization software such as Tableau, ELK, etc is a plus.
- Strong analytical, critical thinking, and problem-solving skills.
- B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
- Minimum 60% in Graduation or Post-Graduation
- Great interpersonal and communication skills
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.
*>Well proven experience in JavaScript frameworks like NodeJS, JQuery, ReactJS
*>Knowledge on Node.js and frameworks such as Express JS , require JS etc.
*>Thorough understanding of React.js and its core principles
*>Familiar with newer specifications of EcmaScript and modern authentication mechanisms like JSON web tokens
*>Must have strong experience in Relational databases like MYSQL etc. and NoSQL databases like MongoDB, Cassandra etc.
*>Experience in cloud technologies like GCP, Azure is must
*>Should be able to work independently as well as lead the teams.
*>Knowledge on chatbot frameworks such as Microsoft Bot Framework
*>Experience in HTML5, CSS3, SASS, LESS is an added advantage









