
●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

About LNW TECHNOLOGY CO LTD
About
Company social profiles
Similar jobs
JOB DETAILS:
- Job Title: Lead DevOps Engineer
- Industry: Ride-hailing
- Experience: 6-9 years
- Working Days: 5 days/week
- Work Mode: ONSITE
- Job Location: Bangalore
- CTC Range: Best in Industry
Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)
Criteria:
1. Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.
2. Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant
3. Candidate must have 2 years of experience as an lead (handling team of 3 to 4 members at least)
4. Own end-to-end infrastructure right from non-prod to prod environment including self-managed
5. Candidate must have Self experience in database migration from scratch
6. Must have a firm hold on the container orchestration tool Kubernetes
7. Should have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
8. Understanding programming languages like GO/Python, and Java
9. Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
10. Working experience on Cloud platform -AWS
11. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.
Description
Job Summary:
As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
● Codify our infrastructure
● Do what it takes to keep the uptime above 99.99%
● Understand the bigger picture and sail through the ambiguities
● Scale technology considering cost and observability and manage end-to-end processes
● Understand DevOps philosophy and evangelize the principles across the organization
● Strong communication and collaboration skills to break down the silos
Job Requirements:
● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
● Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant
● Must have a firm hold on the container orchestration tool Kubernetes
● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
● Strong problem-solving skills, and ability to write scripts using any scripting language
● Understanding programming languages like GO/Python, and Java
● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
What’s there for you?
Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as
● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node
● More than 100,000 Request per second on our edge gateways
● ~20,000 events per second on self-managed Kafka
● 100s of TB of data on self-managed databases
● 100s of real-time continuous deployment to production
● Self-managed infra supporting
● 100% OSS
Job Role
Understand the requirements and Develop Web Applications independently
coordinate/prepare report status on development tasks: design, unit test, code, source control Job Responsibility Should be able to code independently or with minimal support from leads.
Should be able to adhere to all customer processes.
Should be able to communicate with customer teams.
Should be able to understand the application, design and translate the same to code.
Should be able to write unit test cases
Overview
Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.
We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.
Why Telstra?
- We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
- International presence spanning over 20 countries.
- We are one of the 20 largest telecommunications providers globally and the largest telecom provider.
- At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.
Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!
Our GBS team
The mission of the Global Business Services (GBS) unit is to leverage talent, technology and partnership to create growth, value, innovation and differentiation via a service mindset.
Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.
The role with us
As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.
What you'll work on
As a Software Engineer, you will be working on development project which will be based on API transitions, API Management ,API Monetization engine (based on Java, Springboot & AWS) and high traffic transactions.
Key responsibilities
As a Senior Software Engineer, you apply deep experience and technical know-how in the Software Engineering domain with-
• 7-10 years of experience
• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems
• Develop innovative software that maintains data/network security management, and leverage set processes to reduce the time between commission and production
• Authentically engage with and influence a multi-stakeholder landscape to translate customer needs into leading-edge software application products, services or systems that meet Telstra’s time, cost and quality standards
• Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms
• Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)
• Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have a significant degree of impact to the function or cross-functionally
• Take ownership of your own actions and decisions to drive positive outcomes within your team/mission, and provide guidance to more junior engineers in order to support their development and contribution to team/mission outcomes
Why join us?
The work is complex and challenging, but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.
________________
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
What is the role?
As a DevOps Engineer, you are responsible for setting up and maintaining the GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, and Cloud security.
Key Responsibilities
- Set up, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi-hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Work on Docker images and maintain Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Work on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve a successful implementation of integrated solutions within the portfolio.
- Have the necessary technical and professional expertise.
What are we looking for?
- Minimum 5-12 years of experience in the IT industry.
- Expertise in implementing and managing DevOps CI/CD pipeline.
- Experience in DevOps automation tools. Well versed with DevOps Frameworks, and Agile.
- Working knowledge of scripting using Shell, Python, Terraform, Ansible, Puppet, or chef.
- Experience and good understanding of any Cloud like AWS, Azure, or Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience with Jira is a plus.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II,offers a suite of three products - Plum, Empuls, and Compass. Works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
o Tools:
CrowdStrike Falcon Sensor - Or similar AV engine
Cisco Umbrella Web Filtering – Or similar Web Proxy Filter
Cisco FTD Intrusion Prevention – Or similar IPS/IDS
O365 Email Protection (Spam, Phishing) - Or similar
Phish Insight (Phishing Campaigns) - Or similar phish campaign technology
Nessus Professional – Or similar vulnerability scanning tool
Cisco NGFW – Or similar FW technology
o Technologies:
Cloud (AWS IaaS, O365 SaaS),
On Premis (Windows 90%, Linux 10%)
o Processes:
Computer security incident response
Security reviews and assessments
Vulnerability management Penetration tests
Manage Level 3 security incidents and requests
Ensures compliance with corporate policies and procedures
Research new ways to improve existing technical security controls
Project SME and Lead for security related projects
Conduct Risk assessments and assist in remediation activities
Assist in internal and external audit activities
Required Experience and Skills:
Bachelor's degree in Information Security, Computer Science or Engineering
Minimum of 3 years in security engineering
Knowledge in cloud ecosystems security - Amazon AWS, Microsoft O365
Ability to work well in an international team (US or EU time zone)
English spoken and written on at least B2 level
Understanding of security monitoring and identification concepts
Assessing and understanding the impact, severity and urgency of issues
Cybersecurity Certifications an advantage but not essential: CEH, C|HFI, CISSP, CISA, CISM
Expertise across a variety of security products including those listed in requirements above
- Prospecting leads, end-to-end product selling.
- Working closely with the manager and meeting all sales targets.
- Conducting customer research and catering to their needs via product solutions. Gathering customer information via calls or direct face2face meetings.
- Report sales activities to senior management.
- Fulfill tasks assigned to you.
- Update CRM at the end of the day.
- Incentives are based on achieving sales targets.
Habytat is looking for Field Sales Executives/Business Development executives to sell software products for Real Estate Brokers/Agents and Channel Partners.
BRYDGE is India's #1 budget & pocket-friendly platform built especially for channel partners to collaborate with their team & real estate developers for lead management, inventory management driving tech-enabled sales for bus
By applying to this post you will be part of an amazing team that is set to re-imagine & revolutionize the real estate and construction industry.
- Total Experience of 7-10 years and should be interested in teaching and research
- 3+ years’ experience in data engineering which includes data ingestion, preparation, provisioning, automated testing, and quality checks.
- 3+ Hands-on experience in Big Data cloud platforms like AWS and GCP, Data Lakes and Data Warehouses
- 3+ years of Big Data and Analytics Technologies. Experience in SQL, writing code in spark engine using python, scala or java Language. Experience in Spark, Scala
- Experience in designing, building, and maintaining ETL systems
- Experience in data pipeline and workflow management tools like Airflow
- Application Development background along with knowledge of Analytics libraries, opensource Natural Language Processing, statistical and big data computing libraries
- Familiarity with Visualization and Reporting Tools like Tableau, Kibana.
- Should be good at storytelling in Technology
Qualification: B.Tech / BE / M.Sc / MBA / B.Sc, Having Certifications in Big Data Technologies and Cloud platforms like AWS, Azure and GCP will be preferred
Primary Skills: Big Data + Python + Spark + Hive + Cloud Computing
Secondary Skills: NoSQL+ SQL + ETL + Scala + Tableau
Selection Process: 1 Hackathon, 1 Technical round and 1 HR round
Benefit: Free of cost training on Data Science from top notch professors
Position: Python Developer
Experience: 2-9 Years
Company Profile:
About Exponentia: Exponentia is an AI tech organization with presence across India, Singapore, Middle East, and the UK. We are an innovative and disruptive organization, working on cutting edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.
About Engagely: Engagely is an artificial intelligence based conversational product (SaaS) by Exponentia. Our core engine uses NLP and machine intelligence to deliver intelligent conversations. We help organizations create virtual assistants, bringing in automation and insightful customer engagement.
Requirements:
- 2-9 years hands on experience in Core Python with any framework (Flask/Django) building end to end applications development.
- Experience in Mongo (or any Nosql)
- Experience in client coordination
- Experience in Nodejs would be a plus
- Experience in Web technologies-HTML, CSS, Javascript
- Database-SQL Server/My SQL/ No SQL database
- Good understanding of Algorithms, data structures
Education
BE/MBA /PG (Statistics) with good academic credentials







