
●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

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Job Details
- Job Title: Director of Engineering
- Industry: SAAS
- Function – Information Technology
- Experience Required: 9-14 years
- Working Days: 6 days
- Employment Type: Full Time
- Job Location: Bangalore
- CTC Range: Best in Industry
Preferred Skills: TypeScript, AWS, NodeJS, mongodb, React.js, WebGL, Three.js, AI/ML, Docker,nKubernetes
Criteria
Candidate must be having 9+ years of engineering experience, with 3u20134 years in technical leadership
Hands-on expertise with React/Next.js, Node.js/Python, and AWS.
Ability to design scalable architectures for high-performance systems.
Should have AI/ML deployment experience
Strong 3D graphics/WebGL/Three.js knowledge.
Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only
Job Description
The Role:
Company is hiring a hands-on Director of Engineering who codes, architects systems, and builds teams. You’ll set the technical foundation, drive engineering excellence, and own the architecture of our AI, 3D, and XR platform.
This is not a pure management role - expect to spend 50–60% of your time writing code, solving deep technical problems, and owning mission-critical systems. As we scale, this role transitions into CTO, taking full ownership of technical vision and long-term strategy.
What You’ll Own:
1. Technical Leadership & Architecture
● Architect company’s full-stack platform across frontend, backend, infrastructure, and AI.
● Scale core systems: VersaAI engine, rendering pipeline, AR deployment, analytics.
● Make decisions on stack, scalability patterns, architecture, and technical debt.
● Own design for high-performance 3D asset processing, real-time rendering, and ML deployment.
● Lead architectural discussions, design reviews, and set engineering standards.
2. Hands-On Development
● Write production-grade code across frontend, backend, APIs, and cloud infra.
● Build critical features and core system components independently.
● Debug complex systems and optimize performance end-to-end.
● Implement and optimize AI/ML pipelines for 3D generation, CV, and recognition.
● Build scalable backend services for large-scale asset processing and real-time pipelines.
● Develop WebGL/Three.js rendering and AR workflows.
3. Team Building & Engineering Management
● Hire and grow a team of 5–8 engineers initially (scaling to 15–20).
● Establish engineering culture, values, and best practices.
● Build career frameworks, performance systems, and growth plans.
● Conduct 1:1s, mentor engineers, and drive continuous improvement.
● Set up processes for agile execution, deployments, and incident response.
4. Product & Cross-Functional Collaboration
● Work with the founder and product team on roadmap, feasibility, and prioritization.
● Translate product requirements into technical execution plans.
● Collaborate with design for UX quality and technical alignment.
● Support sales and customer success with integrations and technical discussions.
● Contribute technical inputs to product strategy and customer-facing initiatives.
5. Engineering Operations & Infrastructure
● Own CI/CD, testing frameworks, deployments, and automation.
● Create monitoring, logging, and alerting setups for reliability.
● Manage AWS infrastructure with a focus on cost and performance.
● Build internal tools, documentation, and developer workflows.
● Ensure enterprise-grade security, compliance, and reliability.
Tech Stack:
1. Frontend
React.js, Next.js, TypeScript, WebGL, Three.js
2. Backend
Node.js, Python, Express/FastAPI, REST, GraphQL
3. AI/ML
PyTorch, TensorFlow, CV models, Stable Diffusion, LLMs, ML pipelines
4. 3D & Graphics
Three.js, WebGL, Babylon.js, glTF, USDZ, rendering optimization
5. Databases
PostgreSQL, MongoDB, Redis, vector databases
6. Cloud & Infra
AWS (EC2, S3, Lambda, SageMaker), Docker, Kubernetes CI/CD: GitHub Actions
Monitoring: Datadog, Sentry
What We’re Looking For:
1. Must-Haves
● 9+ years of engineering experience, with 3–4 years in technical leadership.
● Deep full-stack experience with strong system design fundamentals.
● Proven success building products from 0→1 in fast-paced environments.
● Hands-on expertise with React/Next.js, Node.js/Python, and AWS.
● Ability to design scalable architectures for high-performance systems.
● Strong people leadership with experience hiring and mentoring teams.
● Ready to code, review, design, and lead from the front.
● Startup mindset: fast execution, problem-solving, ownership.
2. Highly Desirable
● AI/ML deployment experience (CV, generative AI, 3D reconstruction).
● Strong 3D graphics/WebGL/Three.js knowledge.
● Experience with real-time systems, rendering optimizations, or large-scale pipelines.
● Background in B2B SaaS, XR, gaming, or immersive tech.
● Experience scaling engineering teams from 5 → 20+.
● Open-source contributions or technical content creation.
● Experience working closely with founders or executive leadership.
Why Company:
● Hard, meaningful engineering problems at the intersection of AI, 3D, XR, and web tech.
● Build from day zero – architecture, team, and culture.
● Path to CTO as the company scales.
● High autonomy to drive technical decisions.
● Direct founder collaboration on product vision.
● High ownership, high-growth environment.
● Backed by global leaders: Microsoft, Google, NVIDIA, AWS.
Location & Work Culture:
● Location: HSR Layout, Bengaluru
● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)
● Culture: High-intensity, high-integrity, engineering-first
● Team: Young, ambitious, technically strong
In this role, you'll be responsible for building machine learning based systems and conduct data analysis that improves the quality of our large geospatial data. You’ll be developing NLP models to extract information, using outlier detection to identifying anomalies and applying data science methods to quantify the quality of our data. You will take part in the development, integration, productionisation and deployment of the models at scale, which would require a good combination of data science and software development.
Responsibilities
- Development of machine learning models
- Building and maintaining software development solutions
- Provide insights by applying data science methods
- Take ownership of delivering features and improvements on time
Must-have Qualifications
- 4 year's experience
- Senior data scientist preferable with knowledge of NLP
- Strong programming skills and extensive experience with Python
- Professional experience working with LLMs, transformers and open-source models from HuggingFace
- Professional experience working with machine learning and data science, such as classification, feature engineering, clustering, anomaly detection and neural networks
- Knowledgeable in classic machine learning algorithms (SVM, Random Forest, Naive Bayes, KNN etc.).
- Experience using deep learning libraries and platforms, such as PyTorch
- Experience with frameworks such as Sklearn, Numpy, Pandas, Polars
- Excellent analytical and problem-solving skills
- Excellent oral and written communication skills
Extra Merit Qualifications
- Knowledge in at least one of the following: NLP, information retrieval, data mining
- Ability to do statistical modeling and building predictive models
- Programming skills and experience with Scala and/or Java
Roles & Responsibilities:
- Collaborate closely with clients to understand their requirements, goals, and any gaps.
- Lead the planning, prioritization, design, development, and deployment of projects.
- Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
- Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
- Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
- Stay updated with the latest industry trends and developments using Integrations and Extend.
- Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
- Utilize your business knowledge and expertise to identify opportunities for technical improvements.
- Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
- Recognize and embody our purpose and values, applying them in your projects and client interactions.
- Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualification & Experience:
- At least 3 years of experience in Workday Integrations and 2 apps development using Extend is required.
- Passion towards technical development and critical ability to understand current code and resolve issues.
- Deep understanding of Workday Extend platform, including building custom applications and integrations.
- Strong understanding of REST and SOAP APIs, with experience in integrating Workday with third-party systems.
- Good knowledge of Integrations and Extend security framework.
- Ability to work with HR, finance, and IT teams to align technical solutions with business needs.
- Strong professional communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
Job Description: Java Developer for Hypertest SDK Development
[See assignment at the end as well]
Company Overview
At Hypertest (https://hypertest.co), we're not just writing code; we're rewriting the rules of software development.
Our autonomous testing tool has already transformed the NodeJs ecosystem for developers at more than 50 teams, and now we're bringing this revolution to Java with your help.
Our Mission: Save developers from the mundane. We automate test case generation, letting you bid farewell to countless hours spent on JUnit, Mockito, RestAssured, Postman, etc.
Imagine a development cycle where your focus is purely on creating, not correcting.
Role: Java Developer
HyperTest seeks a Senior Java Developer with profound expertise in Java's core mechanics and a passion for solving complex problems. This role is central to the development of our Java SDK, crucial for expanding HyperTest's functionalities. Ideal candidates will have a strong background in Java, including experience with library patching, bytecode manipulation, and observability frameworks like OpenTelemetry, New-Relic, Datadog etc.
Location
This is a hybrid position based in Gurugram.
Key Responsibilities
- Develop the HyperTest Java SDK, employing advanced Java techniques for runtime library manipulation and data mocking.
- Extend OpenTelemetry for observability and monitoring in distributed systems, ensuring our SDK integrates seamlessly with modern development ecosystems.
- Create solutions for simulated testing environments that operate in various modes without modifying the original application code.
- Serve as a Java subject matter expert, guiding the team in best practices and innovative software development approaches.
Qualifications
- Java Expertise: Extensive experience in Java, including familiarity with its internals, memory model, concurrency, and performance optimization. Not just experience with high-level frameworks, but a solid understanding of underlying principles and the ability to manipulate Java's core functionalities.
- Software Architecture: Strong grasp of software design patterns, architectural principles, and the ability to solve complex problems with efficient, scalable solutions.
- Analytical Skills: Exceptional problem-solving abilities, capable of addressing complex challenges and driving innovative solutions.
- Communication: Excellent verbal and written communication skills, essential for teamwork and collaboration.
- Specialized Knowledge: Experience with bytecode manipulation, library patching (e.g., Byte Buddy), and a clear understanding of Java's compilation and execution process.
Ideal Candidate Profile
- Not Just Another Java Developer: We're looking for someone who has moved beyond just building applications with Spring Boot or similar frameworks. You should have an experience that demonstrates a deep understanding of Java, including direct manipulation of bytecode, custom library creation, and performance optimization.
- A True Java Enthusiast: You find excitement in exploring Java beyond the surface level, delving into its internals, and leveraging this knowledge to build innovative solutions.
Technical Assessment Overview
Shortlisted candidates will complete a short technical assessment focused on:
- Library Patching and Dynamic Data Mocking: Demonstrating advanced Java skills in runtime library functionality manipulation.
- OpenTelemetry Integration: Applying observability frameworks to trace and monitor distributed systems, a key component of our SDK development.
- Simulated Testing Environments: Creating flexible testing scenarios that replicate real-world conditions without altering the original code.
- Innovative Problem-Solving: Tackling complex Java-related challenges that reflect the technical depth required for this role.
This assessment will help us identify candidates who not only have the technical expertise but also the creativity and problem-solving skills essential for success at HyperTest.
Why Join HyperTest?
Joining HyperTest means being at the forefront of the automated testing revolution. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on our product and the wider development community.
Assignment Link
https://t.ly/sp5Xa
Self-Assessment/Screening Questions
- Do you have experience with Java bytecode manipulation?
- Are you familiar with library patching techniques in Java, such as using Byte Buddy?
- Have you used OpenTelemetry or similar frameworks for observability in distributed systems?
- Do you understand how opentelemetry java sdk works?
- have you developed SDKs or libraries in Java?
- How many years of Java development experience do you have?
- How many projects have you worked on that required deep knowledge of Java's internals (e.g., memory management, concurrency)?
- After reviewing the detailed assignment at https://t.ly/sp5Xa , how confident are you in your ability to meet the technical challenges outlined, on a scale from 1 to 10?
- You would get hands on experience of developing software in latest Microsoft technology stack like C#, .NET framework, .NET Core, SQL Server, Web API and React.
- Product development with Agile Methodology in Microsoft technology stack.
- Work with leaders that follow best of the development practices.
- Work in business domains like Banking, Insurance & CRM
Technical Skills:
- We are looking out for suitable candidates having 2 to 6 years of experience in .Net development along with strong MVC & JQuery experience.
- Strong experience developing database driven web-based applications using ASP.NET MVC, C#, OOPS concept, ADO.NET, SQL Server, WCF.
- Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.
- Good to have: ReactJs, ES6, NodeJs
Behavioural Attributes:
- Demonstrated problem solving, analytics and troubleshooting skills.
- Heroic get-it-done and problem-solving attitude.
- Able to do multitask and meet deadlines in a fast-paced environment.
- Ability to work seamlessly in a team environment and creating excellent team dynamics
Responsibilities
- API Development: Designing, developing, and testing APIs for mobile and web applications by understanding technical specification docs & communicating with the stakeholders.
- Product Creation: Understanding the products and proposing and implementing product improvements
- Customer Management: Accurately translate user and business needs into functional backend code.
- Work with stakeholders of product to deliver new user-facing features on the website.
- Own and manage all phases of the software development lifecycle planning, design, implementation, deployment, and support.
- Build reusable, high-quality code and libraries for future use which are high performant and can be used across multiple projects.
- Collaborate effectively with product managers, designers, engineers and stakeholders on the projects.
- Communicate technical ideas and set direction on projects with a focus on solving business challenges.
Requirements
- Fluency in Python
- A keen eye for improving and optimising code
- Experience with FastAPI and/or Flask
- Basics of SQL and NoSQL databases
- Experience with performance and optimization problems and a demonstrated ability to identify and address performance bottlenecks.
- Strong computer science fundamentals of data structures, algorithms, and design patterns.
- Understanding of WebRTC and how it impacts frontend performance.
- Ability to work in a fast-paced startup environment is a must. Open source contribution is a plus.
Experience
- Backend Development: 1+ years
- Python: 1+ years
- FastAPI / Flask: 6+ months
- SQL / NoSQL databases: 3+ months
Open roles:
All roles are fully remote. You can be anywhere in the world to apply for these positions.
• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices,
Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services,
MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github,
JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and
complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life
cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and
operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Requirements
- Experience in open source technologies - Solr, Redis, Kafka
- Exposure to building & managing applications in Amazon Webservices (AWS)
- Experience in security, scalability & performance aspects of solution
- Critical Skills: 1. Java / J2EE, Spring, PostGreSQL 2. Nginx, Tomcat 3. Developing REST webservices
Desired Skills and Experience









