

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587

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HIRING FOR OUR CLIENT - PERFORMIO ( IT Product company)
About Performio
Headquartered in Irvine, California, and with offices in San Francisco and Melbourne, Performio continues to offer sales performance management software for businesses looking to automate their sales compensation calculations and provide increased transparency to their sales reps.
Used by large global enterprises such as Veeva, GrubHub, Johnson & Johnson, and Vodafone - as well as growing mid-market companies - Performio is a new breed of sales compensation software that combines the enterprise-grade functionality that you need with the ease of use you’ve come to expect from modern software applications.
https://www.linkedin.com/company/performio/
What’s the opportunity?
As Staff Engineer, you will play a leading role in turning our product vision into reality, while working with other senior Product Engineering staff to design and develop our systems.
You’ll join an enthusiastic and experienced Product Engineering team in our Bangalore office, with plenty of flexibility to work from home as required. When you join our team, you’ll be the development lead for India, which currently consists of one team with expectations to expand.
This isn’t your average Lead Engineer role; expect to be heavily involved in product discovery as the Engineering voice alongside your peers in Product and Design. You’ll be engaged in forward planning while also coaching and pairing with your team to execute on product requirements. You’ll also take a seat on our Technology Council to establish contemporary systems architectures that are highly scalable, durable, and based on current best practices.
Our product is written mainly in Java, Spring and ReactJS, and runs on AWS across multiple regions. We use tools like GitHub, Docker and Buildkite and deploy our systems and monitor our technology using CloudWatch, OpsGenie and Open Telemetry while embracing AI tooling to deliver with efficiency. We’re looking for someone to help us evolve how our systems hang together while we grow our team and capability.
What will U be doing?
Creating change in a complex system. The technical lead for a team, making well-considered decisions around patterns, principals, frameworks, languages and tools, thinking through and mitigating for potential cascading impacts of those changes.
Acting as a trusted advisor. Partner with PMs, engineers and customer-facing teams to negotiate appropriate product architectures with consideration for user needs, business goals and technology constraints.
Designing and developing well-architected systems. Understand and contribute to our product source code and cloud infrastructure.
Designing holistically, delivering iteratively. Break down system-wide architecture recommendations into small, intelligently planned increments for delivery.
Advocate for technology needs. Translate technology risk into opportunity during product and technology roadmap discussions and advise on the required
areas of focus.
Coach and mentor. Thoughtfully lead the team around you and assist with career development of less experienced staff on our teams.
What we’re looking for
- Demonstrated experience as a lead or staff engineer, with at least 10 years experience in technology roles
- Experience working on technical leadership teams involved in roadmap planning, hiring and staff capacity planning
- You’re opinionated on what “great code” looks like and you’re passionate about code quality
- Experience working on complex systems and cloud architectures
- Excellent understanding of the Java programming language, frameworks such as Spring & SpringBoot and frontend technologies like React.
- Excellent understanding of data structures and database design
- Excellent knowledge of AWS services, design patterns and practices
- Highly effective at communicating, and comfortable whiteboarding architecture ideas with teams of engineers, product managers, and business analysts
- Desire to challenge the status quo and maturity to know when to compromise
- Respect for and ability to collaborate and influence team members from all disciplines and at all levels throughout the business
Candidate must be proficient in using oracle database as a powerful
RAD platform. Must possess the following skills
MANDATORY SKILLS
Oracle Application Express
Oracle SQL
Oracle PL/SQL
Oracle Data Modelling
Oracle Database performance and tuning
OPTIONAL SKILLS
HTML5
CSS
Web design
Data security
Web security
Experience of at least 2-3 Years of Business Application development
- Build and manage a team of software engineers as the team’s capacity requirements grow
- Organize software development lifecycle
- Prepare specifications and determine operational feasibility
- Write well-designed, testable, and efficient code
- Organize, document, and maintain software functionality
- Integrate software components into a fully functional software system
- Evaluate and deploy software tools, processes, and metrics
- Provide support and consulting on software systems usage
- Ensure compliance with project plans and industry standards
- Research, implement and improve on a range of cutting-edge technologies.
Ideal Experience & Skills
- 8+ years experience of working in a Computer Software Engineer or Software Developer position
- 3+ years experience leading a team of developers
- Significant experience in developing web applications
- Excellent knowledge of Relational Databases, SQL and ORM technologies 1
- Good experience in designing interactive applications with test-driven development
- Experience with Go, React, AWS, React Native, Python
- Experience documenting requirements and specifications
- Close familiarity with software engineering tools, software development methodology, and release processes
- B.E/B.Tech or any equivalent degree
About You
- A+ character. We are team-first here at the company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
- Perks & Benefits
- Competitive salary and benefits
- Group Medical insurance
- Life and long term disability insurance
- Collaborative workspace
- The opportunity to join the fastest-growing startup alongside a team of motivated and driven individuals
PlanetWise aims to provide a comprehensive carbon management solutions and related
consultancy services. Our perspective is global with an integrated approach to address
environmental, social and economic issues.
Headquartered in Singapore, we offer our clients a vital competitive edge by combining
in-depth industry expertise with the know how to convert solutions into actions. We help
our clients to establish a system to measure carbon footprint of end-to-end supply chain.
Having established the carbon footprint baseline, we assist organisations in identifying
opportunities, potentials and develop actionable roadmap to achieve sustainability targets
across Scopes 1 to 3
We help our clients to manage their carbon handprint by identifying opportunities to
create positive impact on environment and set high confidence target towards carbon
neutrality.
As a Business Development Intern, you will collaborate closely with product development
team to identify and explore growth opportunities, assist in market research and analysis,
and contribute to the development of strategies to drive business growth. This internship
offers an opportunity to collaborate with sales team across different Business units and
developing business development skills and gaining market insights and strategic planning.
Qualification : MBA _2023 / 2024 Batches
Work Location : Bangalore (NO work from Home)
Stipend : 15,000 /- per month
Duration : 6 months.
As a DevOps Engineer with experience in Kubernetes, you will be responsible for leading and managing a team of DevOps engineers in the design, implementation, and maintenance of the organization's infrastructure. You will work closely with software developers, system administrators, and other IT professionals to ensure that the organization's systems are efficient, reliable, and scalable.
Specific responsibilities will include:
- Leading the team in the development and implementation of automation and continuous delivery pipelines using tools such as Jenkins, Terraform, and Ansible.
- Managing the organization's infrastructure using Kubernetes, including deployment, scaling, and monitoring of applications.
- Ensuring that the organization's systems are secure and compliant with industry standards.
- Collaborating with software developers to design and implement infrastructure as code.
- Providing mentorship and technical guidance to team members.
- Troubleshooting and resolving technical issues in collaboration with other IT professionals.
- Participating in the development and maintenance of the organization's disaster recovery and incident response plans.
To be successful in this role, you should have strong leadership skills and experience with a variety of DevOps and infrastructure tools and technologies. You should also have excellent communication and problem-solving skills, and be able to work effectively in a fast-paced, dynamic environment.
Customers can choose from a variety of food kits that allows them to pick ingredients of their choice. With the belief that good food never fails in bringing people together, the startup has made the whole experience of eating a common meal interactive by applying the DIY concept.
What you will do:
- Preparing accounts and tax returns of the company
- Reconciling accounts receivable and accounts payable
- Issuing invoices for all the payments which are due to the company, tracking the cash inflow and also reporting any late transactions
- Settling the payment transactions due to be paid to third-parties, managing the same and thus issuing stop-payment instructions accordingly
- Preparing and maintaining financial records and statements of the company including, but not limited to, P&L, book-keeping and general entries
- Posting and managing all journal entries to ensure all business transactions are recorded
- Ensuring timely closure of monthly, quarterly and annual accounts
- Ensuring timely compliance of GST of various transactions
- Generation of various financial statements concerning the liabilities and assets of the business, using Tally
- Auditing financial performance and accordingly advising on how to reduce costs and increase profits
- Forecasting the financial status of the company and also analyzing the risk factors involved
Desired Candidate Profile
What you need to have:
- Relevant work experience as an Accountant
- Graduation is a must. Female candidates preferred
- Excellent communication skills
- Willingness to work 6 days a week
- Good knowledge and work experience in Tally
- Excellent in time management and critical thinking
- Candidate who can multitask and with an eye for detail
Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives.
Here's what you'll do day-to-day:
- Actively seeking out new sales opportunities through cold calling, networking and social media.
- A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
- Demonstrating and presenting products and services.
- Account management for key clients of the organisation.
- Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.
Here's what we're looking for:
- People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
- Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
- A person who is articulate, organized, detail-oriented, and has the ability to multitask.


We are looking for an experienced Kotlin/Flutter Developer who will join our talented software team that works on mission-critical applications. Your duties will include managing Flutter (Android, iOS) application development while providing expertise in the full software development lifecycle, from concept and design to testing.
You should have good experience in building high-performing, scalable, enterprise-grade applications and be able to write clean code and ensure your programs run properly. We also expect you to be passionate about building software and perform well working in a team, along with developers, engineers, and web designers.
Developer Responsibilities Are
- Design and develop high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Create well designed, testable, efficient code
- Participate in all phases of the development life-cycle
- Assist in the preparation and production of releases of software components
- Ensure designs are in compliance with specifications
- Investigate alternatives and technologies and present them for architectural review, in order to support continuous improvement

- In this role, you will Design, Develop and Deploy applications based on HTML, ReactJS, JS as front-end. You are a creative and technically skilled individual responsible for bringing great user experience and design to life. You create reusable, extensible, flexible, high-performing web applications from front end to back end.
- Execute in an agile environment using industry standard tools and delivering weekly code releases Develop and test for cross browser, cross platform applications.
- Experience in product designing, distributed architecture.
- Have a demonstrated track record of End to End product engineering responsibility


