●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proﬁcient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proﬁcient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proﬁcient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proﬁcient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

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About LNW TECHNOLOGY CO LTD

Founded :

2022

Type :

Products & Services

Size :

0-20

Stage :

Bootstrapped

About

N/A

Company social profiles

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₹15L - ₹35L / yr

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+1 more

WHO YOU ARE

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KEY QUALIFICATIONS

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KEY SKILLS

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KEY QUALIFICATIONS

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KEY SKILLS

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Candidate Profile:

What you need to have:

BSc in Computer Science, Engineering or relevant field
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As a Manager- Technology and Product development, you will be responsible for writing and testing code, debugging programs and integrating applications with third-party web services.

What you need to do:

Working on scalable code, developing back- end components to improve responsiveness and overall performance
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Front-end development using HTML, CS and JS for existing website
Third party integrations like mailchimp, CRM, Ezee, typeform etc
Weekly maintenance and updates in coordination with the design and marketing team

Candidate Profile:

What you need to have:

BSc in Computer Science, Engineering or relevant field
Work experience as a Python Developer
Expertise in python framework django
Knowledge of object relational mapping (ORM)
Familiarity with frontend technologies (like JavaScript and HTML5)
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U.S based Product MNC

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via Kavayah People Consulting by Kavita Singh

Pune

2 - 5 yrs

₹10L - ₹17L / yr

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Test Automation (QA)

Appium

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Mobile App Testing (QA)

+1 more

What You’ll Do

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“Own” the feature or product you test and be the testing expert for your features and products. 
Gather technical requirements, understand functional specification, participate in software design reviews, and validate that a feature or product meets our customers’ requirements. 
Write test plans, execute test cases, and report bugs.
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Automate software testing to the extent possible to make it more efficient. 
Reproduce and debug customer issues escalated from the field.

What We’re Looking For

Bachelor's or master’s degree in CS/CE/IT/EE/E&TC or a related field.
2+ years of experience in software testing, particularly in Web, mobile, cloud, and embedded systems applications.
Experience in writing software test plans, executing test cases, and managing the end-to-end bug life cycle.
Strong analytical, debugging, and problem-solving skills, and attention to detail.
Java and Python programming skills.
Familiarity with Android and iOS mobile app testing automation using Appium, and Android and iOS emulators.
Ability to work well in a team, including remote team members in overseas locations.
Excellent written and oral English communication skills.

Nice to Have

Familiarity with tools such as Eclipse (IDE), TestNG, Maven, Selenium, and JIRA.

What You’ll Do

Manual and automated testing of the various software components that power our robots, cloud services, and mobile and Web applications. 
“Own” the feature or product you test and be the testing expert for your features and products. 
Gather technical requirements, understand functional specification, participate in software design reviews, and validate that a feature or product meets our customers’ requirements. 
Write test plans, execute test cases, and report bugs.
Your bug reports should describe, in detail, the conditions under which a bug manifests and how it can be reproduced, the resulting product behavior, and the extent of the bug’s impact on our customers. 
Automate software testing to the extent possible to make it more efficient. 
Reproduce and debug customer issues escalated from the field.

What We’re Looking For

Bachelor's or master’s degree in CS/CE/IT/EE/E&TC or a related field.
2+ years of experience in software testing, particularly in Web, mobile, cloud, and embedded systems applications.
Experience in writing software test plans, executing test cases, and managing the end-to-end bug life cycle.
Strong analytical, debugging, and problem-solving skills, and attention to detail.
Java and Python programming skills.
Familiarity with Android and iOS mobile app testing automation using Appium, and Android and iOS emulators.
Ability to work well in a team, including remote team members in overseas locations.
Excellent written and oral English communication skills.

Nice to Have

Familiarity with tools such as Eclipse (IDE), TestNG, Maven, Selenium, and JIRA.

Golden Source Developer

at Latent Bridge Pvt Ltd

6 recruiters

Posted by Palak Pal

Remote only

4 - 12 yrs

₹4L - ₹15L / yr

JTA

Linux/Unix

Java

J2EE

Functional Title and/or Role Description: Reference Data Analyst / Developer
Department: Information Systems
Reports to: Tech Lead - Regulatory Reporting IT, Product Control IT & Reference Data IT Internal Development & Support

About the Department: Information Systems

The Information Systems Department (‘ISD’) provides a full range of state of the art technology services to all departments within Mizuho International plc in London. This includes teams servicing the client-facing business units, Operations, Finance and Risk departments.
The department utilises modern delivery methodologies & techniques including Agile, Containerisation & Continuous integration.
Each team has resources to provide project management, analysis, software development, package implementation, systems integration services and application support and is expected to contribute to the change.

Primary Responsibilities

Summary

Within Regulatory Reporting, Reference Data & Product Control IT team, the developer will work towards enhancing and supporting our newly delivered financial data reference data platform, GoldenSource. This requires involvement in development and post production support project life cycle. This role will expose the individual to all business areas, including front office, settlements, custody and accounting.
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Specific Responsibilities

Design and development of the instrument reference data module
Conduct systems testing and support user acceptance testing
Dealing with day-to-day production problems and maintenance. This may require working shifts and/or being on-call out of normal working hours.
Adhering to Mizuho International development standards and procedures, including change control

Person Specification

Essential

Knowledge of the GoldenSource product
Experience in implementing and supporting the GoldenSource product in a financial institution
Minimum five years’ experience in Java and J2EE
Experience in using object oriented methodologies

Desirable

A broad understanding of Fixed Income, Equity and/or Futures processing through investment banking experience
Experience in using TDD/BDD agile methodology

Technical Knowledge/Skills

Essential

Experience with Publish/Subscribe messaging paradigms, distributed transaction processing based on JTA/JTS
Experience with installing, configuring and monitoring JBoss
GoldenSource Security master module
GoldenSource Customer & Counterparty module
UNIX skills in particular Linux
Excellent relational database skills, preferably ORACLE
Experience of using automated testing tools such as JUnit and mocking libraries such as jMock
Experience of working with XML based technologies such as XSLT

Desirable

Experience of Subversion, Ant, Maven and CI frameworks such as Bamboo.
Building connectors using the GoldenSource product tools
Experience of software configuration management
Experience with integration/acceptance testing frameworks such as FitNesse
WebServices
Document database experience, preferably MongoDB
Experience of Javascript on the client and Node.js

Qualifications

Degree or equivalent.
Active participant in relevant forums/external working groups.

Key Behaviors/Competencies

Operational Effectiveness and Innovation: Achieving Quality Results:

Delivering Tasks – Silver
Problem Solving – Silver
Flexibility & Drive to Improve – Silver
Risk Awareness – Silver

Enhance product Scope:

Strategic Business Management – Silver
Business Awareness – Silver

People:

Leadership – Silver
Management – Silver
Communication – Silver
Ethics and Conduct Level 1 – Silver
Ethics and Conduct Level 2 – Silver

Client Centricity – Silver

Effective Collaboration:

Team Working in Your team – Silver
Team Working With Other Teams – Silver

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Frontend Developer

at Sett & Lucas

1 recruiter

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HTML/CSS

Meteor JS Framework

NodeJS (Node.js)

RESTful APIs

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Site Reliability Engineer - DevOps

at SigTuple

1 video

5 recruiters

Posted by rupali Borole

Bengaluru (Bangalore)

3 - 10 yrs

₹5L - ₹31L / yr

Cloud Computing

Docker

Python

Ansible

Chef

+4 more

Site Reliability EngineerJob Description :You will be administering the infrastructure of an indigenous one-of-a-kind artificial intelligence cloud platform. You will be working with the dev teams to deploy, monitor and scale the distributed platform to handle real time AI analysis and loads and loads of visual data (images and videos in various formats). We're looking for people with extensive dev-ops experience and strong system programming skills.Responsibilities :1. You will be responsible for the up time and reliability of infrastructure of SigTuple and help backend teams achieve it by writing reliable software and automation2. Work with other development teams to automate deployment of modules and manage the build and release pipeline.3. Extensive process-level and node-level monitoring and auto healing of entire cluster.4. Managing, provisioning and servicing cloud servers.5. Contribution to back-end services to contribute to its infrastructure system design.Requirements :1. BTech/MTech in any engineering discipline.2. 3-6 years of experience in an Dev-Ops/Software Engineering role.3. Experience in management of cloud computing services. Extensive knowledge of any one cloud platform (Kubernetes, AWS, GCP, Azure etc.)4. Proficiency with any major monitoring framework (Sensu, Nagios etc.).5. Comfortable with any one scripting language (Python, Perl) and a Configuration management or Orchestration Tool (Ansible, Chef etc)6. Proficiency with OS and network fundamentals and strong Linux administrator skills.7. Experience with Container Tools (Docker ecosystem) will be a plus8. Experience of working with issues of scale of a system.9. Experience of working in a startup is a plus.

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