Chief Information Officer

Job Description: Lead Generation Executive

Location – Unchapul Haldwani

Company Profile:

Fargate Solutions Pvt. Ltd. is a professional HR consulting firm specializing in statutory compliances, workforce solutions, and regulatory support. We partner with organizations to ensure smooth operations, legal adherence, and efficient workforce management while aligning with evolving labour laws and government frameworks.

Job Summary

We are looking for a motivated, confident, and proactive Lead Generation Executive to support our sales and marketing team through soft calling, soft mailing, and lead engagement activities.

Key Responsibilities:

• Conduct soft calling to share information with potential and existing clients

• Draft and send professional soft emails for client communication • Research, identify, and engage potential leads

• Share company and service-related information clearly and politely

• Maintain and update client data in Excel sheets

• Follow up with leads and schedule appointments or interactions when required

• Coordinate with the sales & marketing team for smooth communication flow

• Ensure clear, professional, and customer-friendly interaction at all times

Requirements:

• Graduate in any discipline (Business/Marketing preferred)

• Good verbal and written communication skills

• Basic knowledge of email etiquette, MS Office, and computer operations

• Confident, polite, and positive attitude

• Strong organizational and time-management skills

• Willingness to learn and grow in a professional environment Benefits:

• Hands-on experience in corporate communication and lead engagement

• Exposure to client handling and sales support activities

• Internship certificate upon successful completion

• Opportunity for full-time conversion based on performance

Role Overview

We are looking for a dynamic Sales Associate with strong experience in digital sales and

platform-led brand solutions. The individual will be responsible for onboarding up to 10 new

brands each month, driving revenue growth, and building long-lasting partnerships with key

decision-makers, including CMOs and marketing leaders.

Key Responsibilities

● Drive platform and inventory sales, focusing on brand partnerships and alliances.

● Onboard new brands and manage end-to-end digital sales cycles across multiple

sectors.

● Create and deliver customized online and offline marketing solutions aligned with

client objectives.

● Identify new business opportunities and design solutions that support brand and

marketing goals.

● Engage closely with senior stakeholders (CMO-level and above) to build strategic

relationships.

● Manage and grow accounts with sizeable marketing budgets.

● Deliver impactful presentations and communicate value propositions clearly.

● Collaborate with internal teams to ensure seamless execution and client satisfaction.

Requirements

● 3–5 years of experience in Sales (Digital/Influencer/Tech/Martech preferred).

● Post-graduate degree preferred.

● Prior experience selling technology products or digital solutions to large B2B and B2C

brands.

● Strong communication, relationship-building, and presentation skills.

● Proven ability to multitask and manage multiple client conversations simultaneously.

● Proficiency in MS Office (Word, Excel, PowerPoint) and understanding of Business

Process Modelling.

● Excellent analytical, problem-solving, and interpersonal skills.

Fluent in English.

Job Title: Admission Counselor

Location: Shahdara (On - Site)

Department: Admissions

Reports To: Admissions Manager

Job Summary:

The Admission Counselor is responsible for guiding prospective students through the admissions process, providing accurate information about programs, and helping them make informed decisions about their education. The role involves student engagement, counseling, and achieving enrollment targets.

Key Responsibilities:

• Counsel prospective students via phone, email, chat, and in-person meetings
• Provide detailed information about courses, eligibility, fees, and career outcomes
• Follow up with leads and inquiries to convert them into enrollments
• Maintain and update student records in CRM systems
• Assist students with the application and documentation process
• Achieve monthly/quarterly admission targets
• Conduct campus tours and information sessions (if applicable)
• Collaborate with marketing and academic teams for outreach activities
• Participate in education fairs, webinars, and promotional events

Required Qualifications:

• Bachelor’s degree in any field (Master’s preferred)
• 1–3 years of experience in admissions, counseling, sales, or customer service
• Strong communication and interpersonal skills
• Ability to handle objections and close enrollments
• Basic knowledge of CRM tools and MS Office

Key Skills:

• Excellent verbal and written communication
• Persuasion and negotiation skills
• Time management and organizational ability
• Student-centric approach
• Target-driven mindset

About the company:

Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level

Role Overview:

Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.

Key Responsibilities

●  Data Strategy & Automation:

○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.

○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.

●  Data Analysis & Insight Generation:

○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.

○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.

●  Reporting & Quality Assurance:

○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.

○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.

●  Collaboration & Strategic Planning:

○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.

○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.

○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.

Required Skills and Qualifications

●  Technical Expertise:

○ Strong background in SQL, Statistics and Maths

●  Analytical & Strategic Mindset:

○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.

○ Experience with statistical analysis, advanced analytics

●  Communication & Collaboration:

○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.

○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.

●  Preferred Experience:

○ Proven experience in advanced analytics roles

○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.

Why Join Ketto?

At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!

Requirement 

Process      : PhonePe Customer Service (Voice)

Shift Timing  : Day Shift

Working Days : 6

Week Off     : one rotational off

 Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory 

Good communication skills required

 Salary : 

Upto 18k

 Rounds of Interview :

HR

Ops Round

V&A

Client Round 

 Note 

Work from office

DOJ - 7th November ber.

Transport Boundaries:

Ghatkopar till Ambernath

Panvel till Chembur

Panvel till Thane

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

If a misaligned shadow bothers you, we already like you 😆

• Master's / Bachelor’s degree in Computer Science, Software Engineering, or Self taught developer.
• 3+ years of experience in fundamentals of web, HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Vue or React.
• Understanding of product design, user experience and skills to recreate and match high quality pixel perfect designs and can go above and beyond in detailing.
• Has ability to build a ground up resoluble components and in-house UI system that can scale across the product.

A collaborative role with Individual ownership ✅

• Ownership of developing UI related features. Work with with the rest of the engineering team to develop, launch or maintain features.
• Take ownership of design <> dev collaboration and participate in the education of both sides.
• Work closely with design team and become a bridge between engineering and design.
• Maintain code integrity.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

• Communicate effectively with internal and external customers via phone, email and chat.

• Attend customer calls to capture notes on customer feedback, action items and next steps.

• Follow up with customers to ensure their technical issues are resolved.

• Evaluate ways to improve customer experience and contribute to development of solutions.

• Liaise with the Operations/ Product/ Sales team.

• Share feature requests and effective workarounds with team members.

• Gather customer feedback and share with our Product, Sales and Marketing teams.
  
  Requirements

  • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

  • Strong team building, time management, and organizational skills.

  • Problem solving, creative, organized and detail-oriented.

  • Tackle problems in a creative and logical ways and identify solutions

  • Should be tech savvy.

  • Proficient in using Google Docs, Slides and Sheets.
    
    Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
    
    

    Benefits

    What’s in it for you?
    
    We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
    
    Glassdoor rating of 4.8. You got to read it to believe it:
    https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
    
    We are a remote first Company thus, complete Work From Anywhere policy is applicable.
    
    Perks:
    
    

    1. Paid Internship (Monthly stipend upto INR: 21,000).
    2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
    3. Learning & development budget ( Up to INR 21,000/-).
    4. Monthly reimbursement for Internet expenses - Upto INR 1500.
    5. Yearly OTT reimbursement (up to Rs.1500 per annum).
    6. Fitness reimbursement (Up to Rs. 1000 per month).
    7. Health Insurance.
    8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.

    
    See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks