
About the Organisation:
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.
About the role:
The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.
Your role to supplement the Organisational goals:
Develop a technology and data roadmap in line with the operational strategy and growth plan of the
organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)
framework and Programme Operations Team. (Timeline: Sep 2023)
Ensure that all key programs can be mapped onto common parameters and measures.
Create an overall technology and data architecture that outlines and connects key technology components.
Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.
Develop tools and processes for data collection, analysis and management within LCF
Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).
ERP System
Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)
Develop and implement the next version of the organization’s ERP system including reports/
dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)
Support with, and track, adoption across the organization
Partnerships
Identify and engage with technology partner(s) to design and implement the solutions for
effective program and data management. (varying timelines as per solution)
Establish partnerships with IT providers
Infrastructure
Oversee the technological infrastructure (networks and computer systems) in the organization
to ensure optimal performance
Establish a process for and approve, purchases of technological equipment and software
Security
Analyze the costs, value and risks of various aspects of IT implementation to advise
management and suggest actions
Data Management and Analytics
Design automated reporting formats for reporting to key stakeholders such as Government,
donors and board of directors.)
Analyse, synthesize, and produce key insights from the data that can inform the approach and
design improvisations in the program
Data and knowledge management
Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.
Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.
Who we are looking for:
● Education : Masters in Information Technology
● Experience: Minimum 15+ years of experience
● IT skills – familiarity with modern databases and IT systems.
● Analytical skills
● Problem-solving skills
● Partnership management
● Communication skills – must have an excellent verbal and written communication skills.
● High social intelligence : able to engage teams, create relationships of trust with stakeholders.
● Able to reflect, empathetic and a good listener.
● Experience in Need Identification, Project Management, Stakeholder Management
● Ability to manage multiple projects and stay on deadline.
● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

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Introduction:
Reconect.ai is a cutting-edge technology company headquartered in Bengaluru, pioneering the use of advanced AI to transform the debt collection industry. Our B2B SaaS platform leverages AI-driven strategies to streamline the entire debt collection process, enhancing operational efficiency and customer experience for financial institutions.
We are looking for a highly motivated and ambitious Sales Development Representative (SDR) with 3+ years of experience in SaaS sales. The SDR will play a crucial role in driving our sales growth and expanding our market presence by generating qualified leads and nurturing prospects through the early stages of the sales funnel.
Key Responsibilities:
- Conduct targeted outbound prospecting efforts to identify and qualify leads through multiple channels, including cold calling, email campaigns, LinkedIn outreach, and industry events.
- Research and identify key decision-makers within financial institutions; understand their pain points and business objectives related to customer engagement, automation, and digital transformation.
- Engage prospects in meaningful conversations to uncover specific challenges and position Reconect.ai’s solutions as the right fit.
- Collaborate closely with the sales team to ensure smooth handoff of qualified leads and maintain strong pipeline momentum.
- Conduct timely follow-ups with leads, schedule appointments, and coordinate meetings between prospects and the sales team.
- Actively participate in sales meetings, contribute insights to sales strategies, and share feedback from prospects to help refine product positioning and marketing initiatives.
Qualifications
- 3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.
- Proven track record of achieving or exceeding sales targets and generating qualified leads.
- Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
- Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
- Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
- Familiarity with CRM software and sales tools is a plus.
- Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.
Why Join Us?
- Be part of a fast-growing AI company transforming the debt collection space.
- Work with a collaborative and driven team that values innovation and growth.
- Gain exposure to leading-edge AI and SaaS solutions that are redefining customer engagement.
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• Experience: 3-5 Yrs
• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.
• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.
• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.
• Participate in various sprint meetings, assist in the creation and upkeep of user stories.
• Communicate with stakeholders and users about changes or requirements.
• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.
• Proficiency in Salesforce APEX, Visual force, and Lightning development.
• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.
• Salesforce Developer certifications is an added advantage.
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Ability to work independently and as part of a team
• Professional, positive, customer oriented and flexible approach to interactions with customers in groups
What we're looking for:
We are looking for an experienced technical project manager who is expected to work with various stakeholders to provide status updates as needed, mitigate project risks, anticipate bottlenecks, quantify the impact of making tradeoffs, and balance business needs against technical constraints.
Position overview:
As part of the Searce Cloud and Software engineering Technical Project Management team, you will work closely with the Engineering teams, Cloud Architects and Delivery Managers, and a broad range of cross-functional teams to develop and manage the execution of best practices. We will rely on your knowledge, expertise, and previous experience as a Technical Project Manager so that you can take an active role in working with the Cloud Engineering team through various stages of the project lifecycle, alignment of processes between Architecture, Service delivery management, definition and execution of new projects related to Cloud service delivery, cost management, compliance to name a few.
Role Responsibilities:
- Develop, maintain and scale effective Technical Project Management capability within Software / Cloud Engineering ensuring Searce meets and exceeds Availability, Performance, Security, Compliance and Cost goals in cloud service delivery
- End to end management of cloud and data projects from enterprise customers across the globe
- Work with all key cross-functional teams including Sales, Cloud Engineering, Software engineering and business teams to convey the technical vision for Searce digital growth and contribute to the alignment of programs, projects, and processes within Searce
- Assist software engineering and solutions engineering teams in project design and execution plans that meet or exceed defined customer requirements; assesses technology and execution risks and collaborates with stakeholders on decisions/strategy to achieve business goals
- Work with key stakeholders & management on process issues to address deficiencies impacting organization effectiveness
- Work with the project, program stakeholders to fully scope requirements
- Manage dependencies across multiple teams and initiatives
- Report progress and associated metrics
- Drive risks to mitigation
Basic Qualifications:
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- Great track record of technical project management and experience in technical specialties, methodologies, and processes
- Proven leadership in identifying and influencing the business to employ specific technologies and best‐in‐class processes; experience in Agile methodologies required
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