Product Manager

Key Responsibilities

Develop and maintain scalable applications using MongoDB, MySQL/PostgreSQL, Node.js, Express.js, React.js, and TypeScript.

Design, develop, and optimize RESTful APIs and GraphQL services.

Lead and mentor a team of developers, ensuring best coding practices, performance, and security.

Collaborate with UI/UX designers, product managers, and DevOps teams to streamline development.

Contribute to AI-powered application development (if experienced in AI/ML).

Required Skills & Qualifications

✅ 2.5+ years of experience in MERN stack development.

✅ Expertise in React.js, TypeScript, Node.js, and Express.js.

✅ Strong database management skills with MongoDB, MySQL, or PostgreSQL.

✅ Proven experience in leading development teams and conducting code reviews.

✅ Excellent problem-solving and communication skills.

✅ Bonus: Experience in AI/ML-based applications is a plus.

Why Join Us?

🚀 Exciting Projects – Work on AI-driven and scalable web solutions.

🤝 Leadership Opportunity – Lead and mentor a talented team of developers.

💰 Competitive Compensation – ₹50K - ₹60K per month.

🏡 Dynamic Work Environment – Collaborative, innovation-driven workplace.

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Preparing Business Case for new projects in alignment with BU Head and Business

Solutioning Team.

 Developing the commercial strategy and the commercial direction of projects

 Monitoring the progress of projects

 Review use cases and other technical documents to ensure business requirements are

adequately reflected in planning documents.

 Develop MIS aligned to critical performance metrics identified.

 Oversee the AOP exercise of the Region/ BU and monitor actual vs. AOP

 Works closely within the unit and with business partners to identify and maximize

opportunities and to improve products and services.

 Assist Regional Head in developing tactical and strategic products, services and/or

programs to support the region’s goals.

Experience & attributes

 5-7 years’ experience in business analysis and project management with multinational

corporations or Big 4 accounting firms. Experience in Market Intelligence, Competitive

and Corporate Intelligence preferred.

 Prior experience in telecom sector most preferred.

 Strong Financial modelling skills with ability to analyse and assess the financial viability

of long-term projects using financial metrics.

 Possess excellent problem-solving abilities, ability to develop and analysis business

plans.

 Knowledge and understanding of project management principles, practices, process and

techniques including the ability to gather clear business requirements.

 Proven experience working with MS Office suite and developing and maintaining various

analyses and reporting tools.

Key Responsibilities/Duties:

· Develops and enhances software applications through coding and testing.

· Writing well designed, testable, efficient code

· Involves in code reviews and training.

· Contributing in all phases of the development lifecycle

· Delivers highest quality software by creating unit test plans and testing code thoroughly.

· Adept with the tools, applications, and processes used for software development.

· Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentations and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and apply them in completing the assigned task.

Qualification: Bachelors or Master’s degree in Computer Science or Engineering.

• Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.

BOSON is a fast-growing startup in the technology innovation space. We build an AI based platform for the ecommerce domain. Our parent company Ergode is a bootstrapped company and is a potential Unicorn. Also, we have nearly 70+ technologists, from full stack developers, project managers, product managers, data scientists and devops engineers. We are expanding our core team and this role is specifically for the same. Along with working on latest technologies we also provide ESOP’s program for all our employees, and also have an open culture for growth and career development. We are seeking to hire Tech Lead who have experience with web-application development. You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

 Responsibilities:

●   Relevant experience working in client-facing role with software product companies for product roadmap, delivery management.

●  Highly experienced in developing, operating and tailoring Agile and Waterfall Software Development Life Cycle (SDLC) methodologies.

●  Develop metrics and reports to help the team understand its health and progress and to set goals.

●  Produce weekly status reports, manage risks and pro-actively partner with fellow PM's.

●  Technical acumen to capture, communicate and drive issues/blockers/risks to resolution.

●  Ability of work on multiple projects, driving coordination between engineering test networking.

●  Ability to write functional design document, use cases or orchestration diagrams.

●  Previous experience with Microsoft, Amazon AWS or cloud technology is huge plus.

Qualifications & Skills:

●  1.5 years of Project management, Client communication, People management.

●  If from a Cloud domain -- added advantage.

●  Past experience of hands-on programming with PHP/Java/Python/DBMS.

Relevant experience on using tools like JSP, Servlet for web applications

· MVC frame works - Struts or Spring

· Web services- SOAP and REST WebLogic, Hibernate

· Middleware technologies MQ OSB.

· Web/App Servers: Tomcat or WebLogic or JBoss

· Experience using Angular, Micro Services using Spring, jersey, Swagger

· Good knowledge of Backend and Front-end technologies

· Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML

· Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies

· Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…

· Advanced understanding of Windows and Linux based operating systems

· Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications

· Working knowledge using REST, HTTP, TCP, SCTP protocols

· Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

· Preferred BE degree in CS, E&C, E&E

· Proficient being a J2EE Developer (courses or project done) and data analytics skills

· Flexible to work on any projects assigned

Note: Terms & Conditions

· This opportunity will be work from office

· Reporting location - Bangalore office, Vijayanagar

Designation: Game Designer

Department: Game Development Team

Location: Bangalore

Qualification: Any Graduate or Post Graduate

Experience: 3+ years of relevant experience in mobile game design, including at least one year on a game in live ops.

Responsibilities:

1. Experience building in-game content designed to appeal to a specific audience
2. Deep understanding of game currency and reward systems
3. Experience writing clear and concise specs, user flows, and feature documentation
4. Wide exposure to having played a variety of mobile and computer games
5. 300+ hours of obsessive gaming experience in the last 1 year.
6. Excellent written and verbal communication via phone, email and in-person meetings.
7. Strength in collaborating with cross-functional teams

Skills:

1. Proactivity - acts without being told; Brings new ideas in marketing.
2. Organization and Planning - schedule, budget, focus on key priorities. Highly process driven.
3. Handles pressure well - performs well under pressure; sets goals for self and product, and stays focused on the goals.
4. Team Player - Works well with cross-functional teams; overcomes obstacles by collaborating with others. Can inspire teams.
5. Analytical Skills - structure and process qualitative/quantitative data draw insights.
6. Attention to Detail - doesn’t let important details slip or derail projects.
7. Tech Skills - Strong technical background in game development
8. Creative- has the ability to think outside the box; willing to take calculated risks with innovative solution approaches
9. Decisive - ability to make informed decisions and stand by them

Salary: Upto 6LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

Lead Engineer - 

Responsibilities:

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.

Requirements:

• Solid experience in JAVA and Kotlin.
• Should have experience in Reactive programming, Asynchronous programming and Unit Testing.
• Has an ability to quickly learn and contribute in multiple codebase.
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her.
• Able to deep dive into codebase and advise QA of possible regression impact.
• Communicates tech decisions through design docs and tech talks.
• Has delivered projects with end-to-end accountability.
• Keeps track of industry trends and introduces right tech/tools for a given job.
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms.
• 5+ years of experience in a product-driven organisation.