Project Manager

About the Company

Insight Alpha provides its clients access to a network of frontline industry experts that help them get critical information they need to be successful. We help thousands of our clients get answers to their most critical questions, without leaving their desks. Having built a strong network of senior industry experts and key decision makers globally across a span of 80 countries, there is always a need for relevant and authentic knowledge at the right place, right time, in the right way to the right person.

About the Role 

The role with IA is an exciting position with opportunities to work closely with business and investment leaders that are driving the industry throughout the world. Providing knowledge on large-scale issues down to the most niche and esoteric, our experts range from domestic and international policy specialists to economic advisors, business leaders to academics. Through our systems, clients connect toa network of top-tier professionals, whose insights can help move clients' best ideas towards their best outcomes. 

As a Research Associate, you will draw from a broad pool of experts including premier thought-leaders from around the world and recruit the most relevant experts for our clients' research projects. You will be expected to monitor industry news, identify market trends, and establish valuable professional relationships with senior-level industry professionals. 

Responsibilities

• As a Research Associate, you will focus on identifying and reaching out to topprofessionals who can provide industry insight and knowledge to our clients. 

• You will elucidate the mission and business model of Insight Alpha to industry professionals and recruit them for Association of Industry Leaders (AIL). 

• Thrive in a fast-paced environment, multitasking between various projects. 

• Grow the India/ Global Expert Network by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships. 

• Co-ordinate with client-facing Research Managers /Analysts/ Project leaders to gauge clients' needs and fulfill time-sensitive research requests for our clients by analyzing client inquiries. 

Requirements

• The successful candidate should have 0-1 year of experience in primary executive research or knowledge management.

• Post Graduate Degree/Graduate Degree required.

• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.).

• Good command over English language.

• Successful track record of working in a team environment. 

• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy andattention to detail.

• Leadership qualities, positive energy, and the ability to adapt to change in a fast-paced environment.

• Curious by nature; proactive and self-motivated.

• Ability to work effectively independently and/or collaboratively in a team.

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors. 

• Utilize superior analytical and problem-solving skills. 

• Think creatively and focus on opportunities for growth, and lead others to do the same. 

• Express a strong desire to work in a team. 

• Respond effectively to management direction and clients’ needs. 

• Demonstrate the ability and initiative to handle increasing responsibility over time.

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services.

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remote across 15 nations.

We encourage you to check out our YouTube channel to learn more about out platform

https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g ;

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers.

About the role

HighLevel Inc i looking for multiple QA Engineers / Testers to join its full time remote workforce in India. You will be responsible for ensuring that the new releases we make for features, enhancements or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds. You will prepare detailed test cases that ensure coverage in our complex platform and you will help developers identity & replicate any inconsistencies. You will also work closely with support teams to reproduce reported bugs and communicate them to developers and product teams.

Type - Full Time (Remote in India)

Your Responsibilities

1. Owning the quality of any deliverables including new features and enhancements.
2. Working closely with the product/engineering team in understanding the requirements and user
3. workflow.
4. Identify quality assurance process bottlenecks and suggest actions for improvements.
5. Writing highly efficient manual test cases and performing functional, ad hoc and regression
6. testing.
7. Strong organizational and problem-solving skills with great attention to detail, including the
8. ability to track multiple test executions simultaneously and synthesize the results.

Your Core Skills

1. You place quality over any other virtue.
2. 3+ years’ experience in testing web applications
3. Experience in using defect tracking systems to report, track and resolve defects.
4. Experience with API testing and performance testing with tools such as JMeter, and Postman.
5. Understanding of HTML, CSS,JS and browser debugging/console tools
6. Test automation experiences such as Selenium, Cypress or any other framework.
7. Hands-on experience with both white box and black box testing.
8. Good knowledge of working with at least one Source control system - Git, SVN etc.
9. Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it

Additional Skills

1. Prior experience in B2B SaaS or a CRM product or in a complex web-based software product with multiple product areas utilizing multiple services and technologies
2. Experience working in cross-functional teams

Job Code: DSSR0001

Experience: 4+ years 

Shift: UK (2 pm to 11 pm)

Work Location: Chennai / 100% work from the office.

Job Description: 

ServiceNow is a cloud-based platform that provides IT services management (ITSM), IT operations management (ITOM), and other business process automation solutions. The role involves designing, developing, and maintaining applications on the ServiceNow platform. They have expertise in customizing and configuring the ServiceNow platform to meet the specific needs of the business. 

Responsibilities:

• Integration and Automation: Integrate ServiceNow with external systems, applications, and tools using REST/SOAP APIs, MID Server, and scripting languages like JavaScript. Automate processes and workflows to streamline IT service delivery and enhance operational efficiency.
• Testing and Documentation: Develop test plans, perform unit testing, and assist with user acceptance testing (UAT) to ensure quality and functionality of ServiceNow solutions. Create and maintain technical documentation, including design specifications, configuration guides, and process documentation.
• System Configuration: Configure ServiceNow modules, tables, fields, forms, views, notifications, and other system components to meet business needs. Define and maintain data models, access controls, and user roles within the ServiceNow platform.
• Develop and maintain ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
• Data Governance, Data Reporting, Service Now Dashboards development, ITIL Process Architecture, Regulatory Systems and documentation Exp.
• Create and manage ServiceNow service Catalog items, workflows, and catalog tasks. 
• Integrate ServiceNow with other systems and applications using APIs and web services. 
• Platform testing, debugging, and troubleshooting of ServiceNow applications and workflows.
• Provide technical expertise and guidance to the ServiceNow development team. 
• Stay updated with the latest ServiceNow features, releases, and best practices.

Requirements:

• Bachelor’s or Master’s degree in computer science or a related field.
• A background in software development, engineering, IT business administration, Agile/SAFE, databases, or similar.
• Strong experience in Service Now CMDB Development.
• CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp.
• Proven development and delivery of Security & Risk/GRC development in client environments.
• ServiceNow CIS certification in Risk & Compliance, GRC.
• Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
• ServiceNow Certified System Administrator (CSA)
• ITIL Foundations Certification
• Quick learner, self-motivated and can work independently.
• Strong verbal, written communication skills and a collaborative problem-solving style.

Microsoft Dynamics Engineer

This individual will work closely with members Dynamics team to enhance and enrich our customer support platforms and service oriented initiatives.  A technical understanding of how Dynamics CRM technology facilitates overall customer experience is essential.  The role requires an ability to create and implement new and existing platform capabilities, leverage native CRM functionality and extend the platform via custom development, administer all levels of customized environments, and implement ongoing performance-tuning strategies.  The ideal candidate has several years of Dynamics CRM experience, learns continuously, and possesses a desire to immerse themselves in a fast paced and rapidly growing organization.

How you will make an impact:

• Translate business requirements into innovative solutions that leverage the Dynamics CRM platform
• Design, develop, test and document project solutions, customizations, and upgrades of a Dynamics CRM environment
• Respond to user application issues in a timely manner
• Participate in code reviews for ongoing projects with other team members on a regular basis

What you need to be ready:

Required Skills:

• 3-5 years of hands-on Dynamics CRM experience with an emphasis on customization and/or performance tuning
• Thorough understanding of the Plugin events and Workflow activities
• Experience with .NET CRM SDK including use of ODATA and Web API REST endpoints
• Understanding of general Web Development (HTML/CSS/JavaScript), including how the web works
• Working knowledge of most of the following:
  • .NET Framework (ASP.NET MVC, .NET Core, .NET Standard)
  • JavaScript frameworks (Nodejs, TypeScript, Angular, Vue)
  • CSS frameworks (Bootstrap, Foundation, LESS, Sass)
  • Data Management (SQL/ORM, JSON, XML, MQ, OData)
  • Agile Development Methodologies
• Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
• Self-starter who can work independently and be a strong team player

Preferred Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Knowledge of third-party integration tools (e.g., Scribe) and Dynamics CRM preferred
• Familiarity with one or more of the following technologies: Azure, Python/R, Angular, PowerShell, Serverless, Webhooks, OAuth/OIDC, Containers, Machine Learning, Big Data preferred

Location: Hyderabad/Bangalore

• Consolidating daily reporting from different advertiser dashboards
• Monitoring discrepancy between advertiser and publisher numbers
• Maintaining month-end consolidated reports for Publishers and Advertisers
• Perform ad trafficking, ensuring accurate implementation of creative assets, tracking codes, and targeting specifications.
• Monitor campaign performance, analyze data, and provide actionable insights to improve campaign effectiveness and optimize ROI.
• Collaborate with cross-functional teams to ensure campaigns are executed according to client objectives and deadlines.
• Stay up-to-date with industry trends, ad tech developments, and best practices to enhance campaign strategies.

Implementation Consultant

Responsibilities:

- Overall 2+ years of experience in Frappe and ERPNext.

- Candidate should have a good mix of technical and business skills.

- Should have excellent interpersonal and communication skills.

- Should have the ability to lead the technical team in strategy, design and development.

- Primary goal will be to execute erp projects with efficiency and within budget.

Job Requirements

- Thorough knowledge of ERPNext Framework

- Experience in Frappe, ERPNext.

- Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design.

- Experience with Scrum/Agile development methodologies

- knowledge of T-sql is a plus.

- Hands-on experience with frappe installations and troubleshooting.

- Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.

- A combined experience of one or more of the following applications: Sage ERP, Odoo, ERPNext, etc.

Industry Type: IT Services & Consulting

Functional Area: Engineering - Software

Role: Solution Architect

Employment Type: Full Time, Permanent

Education:

B.Tech/B.E. in Any Specialization

M.Tech in Computers

Primarily we look for below following criteria :

• Good requirement gathering / BA skills
• Experience of Agile framework
• Domain – BFS : Wholesale / Retail etc. 
• Data Analytics & AI, Digital Banking experience

JD of the Scrum Master.

Along with Scrum Master we need couple of BI developers skilled in Power BI with 3-4 Years of relevant experience in BI and 1+ years of experience in Power BI.

• Responsible for handling the scrum process in a POD structure with coordination of POD team and product owner in Agile methodology
• Supporting the Product Owners to groom and maintain the product backlog in good shape and make them ready for the next sprint
• Facilitating discussion, administrating, and conflict resolution to get the work done including monitoring, tracking and communication to relevant stakeholders.
• Follow the scrum rituals such as sprint planning, daily scrum, stand-up meetings, facilitate & scheduled meetings, demo, decision-making process etc.

  Competencies

• Overall 2-4 years of IT project management and delivery experience with 2+ years of Scrum Master experience in data analytics projects
• Ability to take and understand the commitment to deliver the product on time
• Applicable knowledge of the technologies used by the team, for example in Data Analytics/Data Science area
• Planning and problem solving with product management and delivery teams
• Certified Scrum Professional