This is an operations leadership role with responsibility of delivering a robust deployment and performance of the product for a large client. You will be leading a team of Operations Associates and be responsible for end-to-end quality deployment of our core product in large scale manufacturing industries. You will be the custodian of field trials, business process mapping, change management, training and user adaption. Overview of the Role: • Understanding business processes and creating high quality Business Requirement Documents (BRD) for building robust solutions. • Manage all external stakeholders and ensure successful deployments of the product. • Effectively interact with senior executives of clients and • Develop and continuously update/improve the training material and its communication. • Build an operational roadmap for the client to internalise our enterprise product. • Ensure operational excellence and improvement and deliver on all operational KPIs. • Build, train and manage the team performance. Ensure cost control and optimisation. • Work closely with the product team and business development team and contribute towards setting the product KPIs, core specifications and deadlines. Requirements: • Someone who is a quick learner and enjoys challenges of a fast-moving environment • Analytical and highly systematic in breaking complex problems into fundamentals and building a ground up solution. • Excellent interpersonal skills and capability to leverage that in driving decisions. • Minimum 3 years of experience in operations or process improvement roles. Experience in the core manufacturing space is preferred. Personality Adjectives: Assertive and persuasive, analytical and a problem solver, good leader, go-getter, calm under pressure and adaptable.
- Good hands on team management, with strong IT background (Software Development Life Cycle, encryption etc) - Manage IT projects and segments by specific objectives and within specified resources. - Direct and monitor client's requirements,conditioning and take in charge of the progress of the project. - Ensure development of products and delivering it back to the clients with proper utilization of the available resources. - Define goals and outline approach and make adjustments within the constraints set to achieve the optimum results. - Ensure working conditions that permit project personnel to implement the development work in the most cost-effective manner. - Maintain an appropriate and healthy relationships with clients and ensuring the project results are comprehensible to manage. - Define and plan project progress, sub goals and milestones, time and resource planning. Manage and conduct works meetings,manage conflicts and crises. - Document - expected results, interim results. Carry out reviews. - Rich experience of min 4 years - Good written and verbal communication is (a) must - Good sense in terms of responsibility and ability to meet the deadlines - Ability to lead the plan and implement it - Self-driven and can facilitate the project plan as per the decided project budget plan - Theoretical & practical aspects knowledge of project management - Proven experience in strategic planning,risk management and people management - Wise in decision making, influencing and leading
CrispTalks provides affordable animated videos to startups. We are currently looking for people with strong communication & written skills to execute video designing projects. The role includes writing scripts for animated videos after understanding client's requirements & ensuring timely delivery of videos by coordinating with other team members. This is a remote position.