Project Management officer
The Job in short
As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.
Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.
Meet the job
Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.
You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.
How about you
● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;
● You have 3-8 years of work experience.
● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.
● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.
● Act as an escalation point of contact to clients in case of any major disruption to service.
● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.
● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.
● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;
● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
● You are very much hands-on and have the mentality to get things done;
● Proficiency in English is an absolute must since you will be dealing with clients across the globe;
● Additional local languages are most welcome;
● We are extra delighted if you have experience in the finance industry.
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About the job
FatherShops is a dynamic and innovative company seeking a highly motivated Project Manager to join our team. As a Project Manager, you will play a crucial role in overseeing project deliverables, timelines, and resources while implementing the Scrum methodology to ensure efficient project execution. If you have a proven track record in project management, a deep understanding of Scrum, and excellent client communication skills, we encourage you to apply.
Key Responsibilities:
1. Managing and Overseeing Project Deliverables: You will be responsible for ensuring that project objectives are met by effectively managing and overseeing project deliverables, timelines, and available resources.
2. Implementing Scrum Methodology: Utilize the Scrum methodology to facilitate collaboration, productivity, and efficiency within the project team.
3. Developing and Maintaining Project Schedules: Create and maintain project schedules to meet deadlines and ensure successful project completion.
4. Client Interactions: Interact with clients, understand their requirements, and maintain excellent client relationships to ensure satisfaction and project success.
5. Proficiency in Jira: Demonstrate strong proficiency in using Jira for project tracking and management to keep projects on track and organized.
6. Prince2 Certification (Optional): Possessing a Prince2 certification is a plus and will be considered an additional advantage in your application.
7. Digital Agency Background (Desirable): Prior experience in a digital agency background is highly desirable, as it will enable you to navigate the specific challenges and dynamics of the industry effectively.
Qualifications and Skills:
- Proven Experience in Project Management:You should have a track record of successful project management, demonstrating your ability to plan, execute, and close projects effectively.
- In-Depth Knowledge of Scrum Methodology:A deep understanding of Scrum principles and practices is essential for implementing this agile framework in project management.
- Strong Project Scheduling and Resource Management Skills:You should be adept at creating and managing project schedules and efficiently allocating resources.
- Excellent Client Handling and Communication Abilities: Strong interpersonal and communication skills are crucial to manage client expectations and maintain positive relationships.
- Familiarity with Jira:Experience with Jira for project tracking is essential for effective project management and collaboration.
- Prince2 Certification (Preferred but Not Mandatory):While a Prince2 certification is preferred, it is not mandatory, and relevant experience may compensate for its absence.
- Experience in a Digital Agency Background (Highly Valued): If you have prior experience in a digital agency background, your knowledge of industry-specific challenges and best practices will be highly valued.
- At FatherShops, we value innovation, teamwork, and a commitment to delivering exceptional results. If you are a motivated Project Manager looking to join a forward-thinking company and meet the above qualifications, we encourage you to apply and be part of our exciting journey.
EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.
RESPONSIBILITIES:
- Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
- Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
- Experience in Web/ Mobile App based projects is ideal
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
- Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
- Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with the partners to develop schedules and enforce/ execute them
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
- Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
- Manages project scopes to ensure projects stay on budget
- Involved in project-level strategy planning/development
- Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
- Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POVs, test plans, and recommendations for projects
- Presents creative ideas to clients
- Understand fast past nature of business and positively respond to last-minute client requests
- Sufficient presence to be respected by clients and internally
- Understanding problems and building solution prioritization frameworks
Required Skills
- University degree (ideally in tech-related courses)
- Ideally 1-2 years of experience in an agency environment in a client service role
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in an efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
- Product-oriented problem-solving approach
- Understanding of key marketing metrics and product funnel
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.
Job Overview:
As a Product Manager at Dhwani Rural Information Systems, you will play a critical role in the development and delivery of IT software products that support the social and development sector. You will be responsible for defining the product vision and strategy, leading the cross-functional development team, conducting market research and competitive analysis, gathering and prioritizing product and customer requirements, and working with stakeholders to ensure the success of our products.
In this role, you will have the opportunity to use your expertise in product management and passion for leveraging technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career.
Key Responsibilities:
• Building, implementing and managing software.
• Responsible for managing the product development process from concept to end life.
• Analyse user needs and market trends to define a roadmap for existing and new products.
• Identify and implement new technologies to gain a competitive advantage.
• Set the long-term vision and strategy for the company's products.
• Communicate and evangelize product vision and roadmap to internal teams and external stakeholders.
• Define and communicate product goals and own the results.
• Oversee the product line’s life cycle and anticipate any problems.
• Identify user and stakeholder needs and develop a product plan to address them.
• Conduct customer research and analysis to understand customer behaviour and needs.
• Implement quality assurance and data protection processes.
• Prioritize features and tasks using internal tools and regularly track and review the product direction.
• Gather product requirements and document them for development projects.
• Manage collaboration with internal and external teams to ensure efficient work.
• Participate in product-level discussions, ideation, and documentation.
• Provide solutions in existing projects to the respective teams.
• Filter first-level field issues.
• Participate in feasibility discussions.
• Stay in sync with the product/project team members.
• Gather requirements and write use cases or user stories.
• Ensure test cases are in place with the QA team before the next sprint.
• Participate in sprint planning on a weekly or fortnightly basis.
• Contribute to new feature development and maintenance work.
Essential Requirements:
• Strong experience in software development and management.
• Understanding of user needs and market trends.
• Ability to identify and implement new technologies.
• Strategic thinking and strong business acumen.
• Excellent communication and collaboration skills.
• Ability to prioritize tasks and manage a product line's life cycle.
• Strong problem-solving skills.
• Experience in customer research and analysis.
• Knowledge of quality assurance and data protection processes.
• Ability to manage projects and lead a team.
• Strong sense of purpose to work in the tech for good, ICT4D, or social impact space.
Senior Staff Engineer - Delivery
Experience- 7.5-10 years
Job Location Remote (Anywhere in India)
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Strong background in project management, consulting, cross-group collaboration skills and technical development background.
- Strong background in Agile and Scrum master.
- Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication.
- Fluent verbal and written language skills
- Experience in managing complex and highly technical development projects.
- Experience with technical leadership and end to end development.
- Strong understanding of technology and the ability to deep dive into a technology problem
- The ability to multitask and manage multiple projects simultaneously in a globally distributed delivery setup.
- Strong understanding of agile metrics and processes
RESPONSIBILITIES:
- Ensuring client satisfaction above all else
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
JD: Technical Project Manager (MERN stack)
Exp: 9-20 Yrs
Location: Anywhere India (Remote)
- 10 + Yrs of total experience along with knowledge and experience in MERN (Mongo db, Express js, React js and Node js) stack.
- Experience to lead and manage technical teams.
- Experience in Agile project management and Scrum
- Expertise in Engineering Delivery
- Experience in working on deployments and CI/CD.
- Full stack development experience
- Hands on experience in MERN stack
Job Description:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring https://resources.workable.com/digital-project-manager-job-description">technical feasibility
- Ensure that all projects are deliveredon-time, within scope
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders. Phase wise project presentation and regular meeting discussions.
- Perform risk management to minimizeproject risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Required skills
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal https://resources.workable.com/project-manager-interview-questions">communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Strong working experience in Sprint,Agile Methodology, JIRA|.
- PMP / PRINCE II certification is a plus
Job Description
Delivery Manager -
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Manage a delivery team to ensure timely and accurate customer deliveries.
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Oversee daily activities of the delivery team and provide direction and guidance as needed.
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Perform resource allocations and workload assignments according to delivery requirements.
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Ensure that team maintains a high level of competence and operational excellence.
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Evaluate the performance of team members and determine training needs.
Roles & Responsibilities
Delivery Management and Escalations
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Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value
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Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same
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Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner
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Prepare and provide progress reports and updates
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Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures
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Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner
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Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review
People and Team Management
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Work closely with SM in removing roadblocks to their work
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Understand and solves learning, development, and training needs of Projects and team members
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Set-up goals/Roles & Responsibilities for the group/team members
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Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members
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Takes all Hiring decisions
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Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM
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Work with Agile Coach to find and execute training needs and places for improvement
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Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.
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Evaluate the engagement level of the group/team members and take respective actions
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Experimenting with innovation projects, pet projects, product ideas
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Drives cultural change working along with Agile Coach
Process
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Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.
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Improving hiring and staffing process, future planning for the group growth
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Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices
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Get Project/Delivery Audits done for Projects at regular intervals and take respective actions
360 Degree review
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Create a 360 view of project health metrics as per Srijan standards
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Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums
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Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members
Organizational contributions
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Participate and represent group in Strategy meet with required details
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Encourage team-members/group to participate in Organisation contributions/forums
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Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.
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Be an evangelist and help HR in hiring/onboarding
Required Skills/Experience
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Overall Experience of 10+ years in the Industry
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Good experience in Agile methodology
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Analytical skills
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Well-developed interpersonal skills
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Commercial awareness
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Effective Communication
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Team working skills
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Ability to motivate people
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Management and leadership skills
- Ensuring Timely development of bench-top prototypes, stability study, sensory and scale up for commercialisation.
- Identifying new market opportunities and developing new product concepts to address customer and market demand
- Developing & managing time-lines, budgets, and product development activities
- Identifying & reviewing new ingredients, products and technologies to determine scientific viability and applications
- Identifying source and partners of raw material ingredients. Actively searching products, vendors which will support the development and pipeline
- Collaborating with internal and external stakeholders, such as Procurement, Quality Assurance, Nutrition, Regulatory, Business development & Manufacturing
- Managing multiple complex projects simultaneously
- Reviewing Documents for:
- Stability Study Protocol/ Reports
- Process Validation Protocol & Reports
- Observation report after three successful commercial batches
- Affiliation to various govt standards for similar product range
- Discussing & helping in resolving the formulation or process challenges during daily meeting for product development & monitoring the development cycle of product
- Identifying achievements, failures & bottleneck on weekly basis for review
- Reviewing & helping in preparing the monthly performance of the team based on the time-lines committed & submission of the same
- Being responsible for environment health and safety In organisation as per company policy/ regulations
What you need to have:
- 12+ years of experience in Nutra vertical and Ayurvedic products industry. Must be from Food Technology Background
- Exposure to ERP/ SAP
- Project management & data interpretation skills
- Ability to make & deliver process training sessions
- Knowledge of domestic and international markets
- Proficient with use of the Internet, MS outlook, MS office - including word, excel and power point
- Highly technical/ scientific acumen and familiarity with ayurvedic and Nutraceutical ingredient raw materials
- Knowledge of food science, process technology and good understanding of nutrition & Food regulations
- Talent for communicating, influencing, problem-solving and analytical skills
- Analytical thought process and excellent organisational skills
Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities
- Ensures correct adaptation of Agile practices at the team level.
- Coaches the Product Manager on Product Backlog management.
- Leads the team to remove impediments to reach the sprint goal.
- Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
- Guides the team in organizing motivational and inclusive events.
- Supports onboarding of the new people who joined the team.
- Guides the team for continuous improvement (Kaizen).
- Responsible for the correct flow of the team’s processes and workflow.
- Helps the team visualize its performance, impediments, and processes.
Requirements
- BTech or MTech degree in engineering or relevant fields
- Having deep knowledge in the Agile mindset.
- Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
- Confidence in working with multiple Agile teams.
- Strong communication, interpersonal and mentoring skills.
- Excellent analytical thinking, problem-solving, and facilitation skills.
- Excellent command of written and spoken English.
- Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.
Who You Are
- Passionate about technology, processes, and making an impact.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
- Aligning product roadmap with delivery goals to ensure prioritizations of resources and tasks during sprints
- Coordinating with product managers, business analyst and development teams for execution of projects
- Helping in the definition of sprint goals and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensuring relevant stake holders are up to date with necessary information
- Resourcing availability and allocation
- Developing a detailed project plan to monitor and track progress
- Managing changes to the project scope, project schedule using appropriate verification techniques
- Measuring project performance using appropriate tools and techniques
- Performing risk management to minimize project risks
- Creating and maintaining comprehensive project documentation
- Tracking project performance, specifically to analyse the successful completion of short and long-term
What you need to have:
- Bachelor’s or master’s degree in IT
- 3+ years as Technical Project Manager
- Experience with Agile development (Scrum/ Kanban) is must
- Experience with task tracking systems like Jira, VSTS is must
- Solid organizational skills including attention to detail and multitasking skills
- Experience with project management tools like MS Project is a plus
- Project Management Professional (PMP) / PRINCE II certification is a plus
- Good knowledge of software life cycle and processes and various methodologies
- Resource planning, performance management and team motivational skills are must.