
Project Management officer
The Job in short
As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.
Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.
Meet the job
Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.
You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.
How about you
● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;
● You have 3-8 years of work experience.
● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.
● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.
● Act as an escalation point of contact to clients in case of any major disruption to service.
● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.
● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.
● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;
● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
● You are very much hands-on and have the mentality to get things done;
● Proficiency in English is an absolute must since you will be dealing with clients across the globe;
● Additional local languages are most welcome;
● We are extra delighted if you have experience in the finance industry.

About Backbase India LLP
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We are delighted to announce that we are looking for a People Executive who will help us focus on establishing and nurturing People Operations. She will be expected to implement Human Resources management skills to manage the current workforce and to perform end-to-end recruitment for minimising attrition while delivering more value to the company.
About BhaiFi:
BhaiFi is a Gurugram based Cybersecurity startup and provides Simple & Automated Enterprise Network Security as a Service (SaaS) to Small & Medium Businesses (SMBs) in India & the US. Catering to our clients by not just promising but also delivering the right services, on time is the prime objective of our organisation and we need an excellent problem solver to help us simplify this process by empathising with the clients and bridging the gap between them and our company.
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- Administering the HRMS Tool zoho.
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We have opening position for Java Fullstack Developer
Role: Java FullStack Developers
Experience: 7-12 Years
Location: Pan India Remote working -full time
Please find the JD below.
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- Have full knowledge of new HTML5 constructs, and CSS3
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