As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.
Key Responsibilities:
- Project Leadership:
Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.
Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.
- Team Management:
Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.
- Resource Planning:
Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.
- Client Collaboration:
Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.
- Quality Assurance:
Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.
- Risk Management:
Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.
- Continuous Improvement:
Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.
- Documentation:
Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.
- Budget Management:
Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.
You are a desired candidate if you have:
- Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.
- Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.
- In-depth understanding of HR processes and workflows.
- Excellent client management and communication skills.
- Solid project management skills with a track record of delivering complex projects on time and within budget.
- Knowledge of quality assurance processes and methodologies.
- Strong analytical and problem-solving abilities.
- Experience in risk management and mitigation strategies.
- Ability to thrive in a dynamic and fast-paced environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Keka
About
Keka has become the fastest growing HR and Payroll platform in India within 18 months of its launch. With a team of deep conviction and a passion for improving employee experience, we are the fastest growing HR Tech SaaS product in India. We are 100% bootstrapped David that continues to outsmart the well funded Goliath's.
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We are looking for a dynamic and results-driven Marketing Executive to handle outbound calls to US and Canadian customers for promoting our IT services, including website development and digital solutions. The ideal candidate should have strong communication skills, international calling experience, and a passion for lead generation and client engagement.
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• Make outbound calls to potential customers in the US and Canada to promote IT services and website development solutions.
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• Collaborate with sales and technical teams to ensure smooth handover of qualified leads.
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• Provide regular reports on calling activities and performance metrics.
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• Graduate in any discipline.
Experience:
• Minimum 1 year of experience in outbound calling, international sales, marketing, or lead generation.
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Skills:
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• Familiarity with CRM tools and MS Office.
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Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product.
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To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
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- Solve customer problems and build functional, technical, and design specifications for the solution.
- Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions.
- Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
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What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.
Whom will you work with?
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Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.
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