SEO Project Manager

Job Description:

We are seeking a Helpdesk Executive with excellent written and communication skills to provide exceptional support to our users. The ideal candidate will be a quick learner, capable of troubleshooting and resolving issues efficiently, while maintaining a positive attitude.

Responsibilities:

• Respond to customer inquiries and technical issues via phone, email, or chat.
• Provide timely and accurate solutions to resolve user problems.
• Document all interactions and issues in the helpdesk system.
• Collaborate with internal teams to escalate complex issues.
• Maintain high levels of customer satisfaction through clear communication.

Requirements:

• Strong written and verbal communication skills.
• Ability to learn quickly and adapt to new technologies.
• Excellent problem-solving and multitasking abilities.
• Previous experience in a helpdesk or customer support role is a plus.

Join our team and help provide seamless technical support to our valued users!

RESPONSIBILITIES:

• You will be involved in directly driving application of machine learning and AI to solve various product and business problems including ML model lifecycle management with ideation, experimentation, implementation, and maintenance.

• Your responsibilities will include enabling the team in moving forward with ML/AI solutions to optimise various components across our music streaming platforms.

• Your work would be impacting millions of users the way they consume music and podcasts, it would involve solving cold start problems, understanding user personas, optimising ranking and improving recommendations for serving relevant content to users.

• We are looking for a seasoned engineer to orchestrate our recommendations and discovery projects and also be involved in tech management within the team.

• The team of talented, passionate people in which you’ll work will include ML engineers and data scientists.

• You’ll be reporting directly to the head of the engineering and will be

instrumental in discussing and explaining the progress to top management and other stake holders.

• You’ll be expected to have regular conversations with product leads and other engineering leads to understand the requirements, and also similar and more frequent conversation with your own team.

REQUIREMENTS:

• A machine learning software engineer with a passion for working on exciting, user impacting product and business problems

• Stay updated with latest research in machine learning esp. recommender systems and audio signals

• Have taken scalable ML services to production, maintained and managed their lifecycle

• Good understanding of foundational mathematics associated with machine learning such as statistics, linear algebra, optimization, probabilistic models

Minimum Qualifications

• 13+ years of industry experience doing applied machine learning

• 5+ years of experience in tech team management

• Fluent in one or more object oriented languages like Python, C++, Java

• Knowledgeable about core CS concepts such as common data structures an algorithms

• Comfortable conducting design and code reviews

• Comfortable in formalising a product or business problem as a ML problem

• Master’s or PhD degree in Computer Science, Mathematics or related field

• Industry experience with large scale recommendation and ranking systems

• Experience in managing team of 10-15 engineers

• Hands on experience with Spark, Hive, Flask, Tensorflow, XGBoost, Airflow

We are constantly on the lookout for smart and enthusiastic people with a can-do attitude. If that sounds like you, then come and be a part of YAALI! We offer a competitive salary and a great benefits package.

Requirements:
-Bachelor's degree required.
-Proven work experience (1-3 years) as a Copywriter/Content Writer or similar role.
-Candidate must be conversant with writing on multidiscipline content like technical documentation, storytelling, and copywriting.
-Familiarity with SEO guidelines and keyword research tools.
-Excellent written and verbal communication is mandatory.

Responsibilities:
-Drive traffic to pages and generate interest in our products and services by writing content and distributing it in various mediums.
-Blog on an ongoing basis to grow organic traffic through search, social, and our email subscribers.
-Coming up with new strategies to increase brand engagement and generate leads.
-Provide new content strategies to address gaps in our pages for increasing conversions.
-Ability to work with different teams to create and optimize content.
-Collaborate with designers to improve user experience.
-Stays up-to-date with the latest trends and marketing best practices.

If you are interested,apply here: https://www.bizappln.com/careers.html

Profile Requirements:

• Excellent working knowledge of Node.js and associated frameworks such as Express,  Angular.JS and React.JS
• Good knowledge of databases like SQL/No-SQL
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good in Data Structure and algorithms
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance {Depending on the specific project}
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests - Proficient understanding of code versioning tools, such as Git

Responsibilities and Duties:

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performance applications
• Implementation of security and data protection
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.

Educational Qualification Required:

Mandatory Skills:

C#, dotnet core


Preferred Skills:
 Good communication skill is mandatory.
 Experience with Dot net with C#

• Highly customer-obsessed thinking with a deep understanding of customerneeds and aspirations
• Own the product strategy and roadmap.- Partner with the business team tounderstand business goals and translate them into short term and long-term productroadmaps.- Comfortable in generating a 3-year strategic vision as well as a weekly statusupdate.
• Generate detailed Product Requirement Document (PRD) based oninputs from all key stakeholders.Integrate usability studies, research and market analysis intoproduct requirements to maximise user satisfaction.
• Work very closely with world-class Engineering, Data Sciences and QA teams throughout the product development life cycle.- Define the product acceptance testingcriteria, ensure that they are met.
• Stay abreast with new innovations and the latest technology trends andexplore ways of leveraging these for improving the product in alignment with the business.
• Attention to detail with an ability to work with user interfacedesigners and usability experts to deliver habit-forming products with a low learning curve