Product Manager

We are looking for a talented Senior DevOps to join our team. The ideal candidate must possess excellent communication and problem-solving skills. As a Senior DevOps Engineer, you'll be responsible for maintaining infrastructure, CI/CD processes, addressing existing system engineering backlog, and setting up security scanners.

responsibilities

·      Maintain infrastructure and CI/CD processes

·      Address existing system engineering backlog

·      Set up security scanners

·      Collaborate with development and operations teams to ensure smooth delivery of applications

·      Design and implement cloud-based architectures

requirements

·      3+ years of experience in DevOps

·      Experience with Terraform, Terragrunt

·      Experience with Jenkins

·      Solid experience with GCP/AWS infrastructure

·      Experience with AWS/GCP CodeBuild, Code Deploy

·      Solid understanding of CI/CD

·      Agile methodologies

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

Key responsibilities:

• Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
• Increase product adoption and customer retention rate

What we look for:

• 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
• Excellent presentation skills and writing skills
• Ability to make a quick decision in a lean team
• Strong communication skill is not expected as it is kept as a default checklist
• Experience with a SaaS product would be preferred
• Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
• Proactive in establishing deeper customer relationships
• Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
• Familiar with the CRM tools preferred

What we provide in return:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Company-paid Health insurance
• A great learning experience with high paced growth opportunities
• Hybrid and friendly work culture with always ready to help attitude colleagues

Job description

We are looking for a highly motivated Node.js developer to optimize our application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

Responsibilities

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

• Excellent interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• At least 5 years’ experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• BitRise, BitBucket, GitHub
• Fluent in AWS environment and MicroServices
• Knowledge of front-end technologies such as HTML5 and CSS3.

Key Responsibilities:

• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
• Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
• Work with Business Units to perform value analysis (ROI) for the processes
• Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
• Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
• Identify and document best practices for ongoing RPA adoption
• Facilitate sessions with stakeholders to drive out requirements
• Consider change management implications for implementation of new RPA processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
• Document and diagram the existing environment and data-flows
• Gather non-functional requirements such as security, capacity performance and availability
• Act as a liaison between business and technical resources
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
• Help design, document and maintain system processes
• Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management.  Demonstrate strong collaboration across all levels of the organization
• Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
• Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
• Understand the needs of and support a company with global operations
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
• Experience of working on major projects
• Experience/knowledge of a range of technical platforms and solutions
• Work with individuals to understand and build detailed process maps and business requirements documents
• Ability to rapidly grasp processes and identify potential RPA solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
• 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
• A team player that is willing to learn and adapt in a high pace delivery environment
• Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

• Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
• Experience in analyzing data to draw business-relevant conclusions
• Experience writing simple SQL queries for data analysis

Kindly do not apply if you have less than 4 Yrs of Experience in Python

Position(6 Months Contract in Gurugram, India) :

Sr. Software Engineer

Experience:

4+ years of relevant exp

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

Key Competencies:

• A strong technical solutioning sense.
• Excellent experience in writing code using the following technologies: Python and Django.
• Can write elegant and performant SQL queries.
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Strong problem-solving, data structures, and algorithm design skills.
• Good understanding of REST APIs and web technologies in general.
• Very good understanding of any RDBMS like MySQL and PostgreSQL.
• Knowledge of NoSQL databases.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn and choose new technologies with a strong justification for the choices made.

Roles/Responsibilities:

• Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
• Help develop best practices for future development.
• Thinks and implements in the right way instead of cutting corners.
• Conceptualize, Design, and Develop new features in the product.
• Integrate user-facing elements into applications, test & debug programs
• Own the delivery of an entire piece of a system or application.
• Use technical knowledge and creative thinking to provide the most innovative solutions.
• Optimizing the performance of the components and keeping up to date with the latest industry trends
• Doing effective peer reviews where your peers learn from you every time.
• Be a great team player

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com