IT Product Manager

Job Title: Senior Fullstack Engineer - ( Frontend Heavy 8+ Years-IC)

Location: Mumbai

Company: TIFIN

About Us:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge,

Hamilton Lane, Franklin Templeton, Motive Partners, and others. We are committed to creating

engaging wealth experiences to improve financial lives through AI and investment

intelligence-powered personalization. Our aim is to transform the world of wealth in the same way

personalization has transformed movies and music, with the added responsibility of delivering better

wealth outcomes.

We use design and behavioral thinking to create engaging experiences through software and APIs,

leveraging investment science and intelligence to build algorithmic engines that enable better

investor outcomes. We match individuals to financial advice and investments based on their unique

needs and goals across our investment marketplace and advice and planning divisions.

OUR VALUES: Go with your GUT

Grow at the Edge: We strive for personal growth by stepping out of our comfort zones and

finding our genius zones with self-awareness and integrity. No excuse

Understanding through Listening and Speaking the Truth: We value

transparency, communicating with radical candor, authenticity, and precision to

create shared understanding. We challenge, but once a decision is made, we

commit fully.

I Win for T eamwin: We work within our genius zones to succeed, taking full ownership of

our work. We inspire each other with our energy and attitude, flying in formation to w

together.

Role Overview:

Experienced Full Stack Developer with 8+ years of hands-on expertise in building production level

web applications. Should be proficient in the lifecycle of product development from ideation to

production.

Key Skills:

Backend Development: Extensive experience in python based backend development with

Django and FastAPI frameworks. Proficient in building RESTful APIs, handling

authentication, authorization, and data validation.

Frontend Development: Skilled in frontend technologies, particularly ReactJS, NextJS for

creating dynamic and responsive user interfaces. Familiar with state management libraries

like Redux and context API.

Database Management: Strong command over Database Queries. Designing

schemas, writing complex queries, and optimizing database performance.

Experience with ORM frameworks like Django ORM.

Other technical skills: Good with code reviews,

System Design: Strong hold on LLD. Should be able to contribute to HLD designdiscussions with focus scalability, performance optimization, and microservices

architecture.

Communication: Good comprehension skills. Effective communicator with experience

in team collaboration, client interactions, and articulating technical concepts to

non-technical stakeholders. Proven ability to work in Agile development

environments.

Note: Completely IC Role and Hands-on coding is mandatory.

T echnical Proficiency

Backend: Python, Django, FastAPI, Flask, RESTful APIs, GraphQL

Frontend: JavaScript, ReactJS, Next.js, Redux, HTML5, CSS3, Responsive Design

Databases: PostgreSQL, MySQL, SQLite, ORM (Django ORM)

Compensation and Benefits Package

Competitive compensation with a discretionary annual bonus.

Performance-linked variable compensation.

Medical insurance.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, this role is based out

of Mumbai

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All

qualified applicants will receive consideration for employment without regard to any

discrimination.

·Sales Strategy and Planning:

•  Develop and implement comprehensive sales strategies aligned with company goals. 
•   Analyze market trends, competitor activity, and customer needs to identify new business opportunities. 
•  Set sales targets and quotas for the sales team. 
• Create sales forecasts and monitor performance against targets. 

Team Management:

• Lead and motivate a sales team, including hiring, training, coaching, and performance evaluation. 
• Delegate tasks effectively and empower team members to achieve individual goals. 
• Foster a positive sales culture and promote collaboration within the team. 

Client Relationship Management:

• Build and maintain strong relationships with key clients and identify potential new customers. 
• Understand client needs and develop customized solutions to meet their requirements. 
• Negotiate contracts and close deals effectively. 

Sales Operations:

• Monitor sales activities and performance metrics to identify areas for improvement. 
• Implement sales processes and procedures to ensure efficiency and compliance. 
• Manage sales pipelines and track progress towards sales targets. 

Reporting and Analysis:

• Prepare regular sales reports and presentations for senior management. 
• Analyze sales data to identify trends and insights to inform strategic decisions. 

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.

What you will do:

• Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
• Preparing of tax audit annexures for tax audit including Form 3 CD
• Independently leading statutory and tax audit of private limited company
• Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
•  
• Performing book closure activity as per audited financial statements
• Preparing or updating fixed asset register
• Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
• Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
• Collating and where necessary producing / analyzing statistical data/ reports as required
• Keeping up-to-date with key business changes and process/ technical.
• Preparing and value adding audit plan, tracker and supporting any process improvements

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with an optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open-source code
-Build pixel-perfect, buttery smooth UIs across both mobile platforms.

- Maintain product roadmap, release schedules, and architectural standards that ensure alignment with business objectives.

Desired Candidate Profile:-

- Represent the technological agenda in staff meetings and when making hiring decisions
- Flexible to adapting & introducing new and latest technologies to the organization
- Maintain current knowledge of technology landscape and developments
- Innovation & Optimizing R&D.
- Defining the software technology strategy, architecture, and road-map.
- Would love to do more coding yourself, but accept that you can bring the most value by helping others to excel.
- Should have built large scale applications with modern web frameworks & technologies
-Should be a fast thinker, hands-on manager, and strong communicator and think and act like an entrepreneur
-Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics
-Take the initiative in thought leadership, innovation, and creativity
-Spearhead IT projects to increase our market reach and improve our USP
-Oversee all system design and changes in system architecture
-Technical knowledge (NOT All but would be happy to take someone with max. Skills knowledge)
-Fullstack (Web), Python, Machine Learning, BlockChain, RoR, ReactJS, NodeJS, mean stack, MernStack, Front End, Mobility, ReactNative, React JS, Javascript, etc

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem-solving, and love the latest technology, there are very few better places

How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to the business problem rather than technology

 Why to join us
 -We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

GREETINGS FROM CODEMANTRA !!!

EXCELLENT OPPORTUNITY FOR DATA SCIENCE/AI AND ML ARCHITECT !!!

Skills and Qualifications

*Strong Hands-on experience in Python Programming

*** Working experience with Computer Vision models - Object Detection Model, Image Classification

* Good experience in feature extraction, feature selection techniques and transfer learning

* Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.

* Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.

* Good experience in exploratory data analysis, data visualisation, and other data pre-processing techniques.

* Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe Good knowledge in statistics, distribution of data and in supervised and unsupervised machine learning algorithms.

* Exposure to OpenCV Familiarity with GPUs + CUDA Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.

* We are looking for a candidate with 9+ years of relevant experience , who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: *Experience with big data tools: Hadoop, Spark, Kafka, etc.
*Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
*Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

Responsibilities
*Selecting features, building and optimizing classifiers using machine learning techniques
*Data mining using state-of-the-art methods
*Enhancing data collection procedures to include information that is relevant for building analytic systems
*Processing, cleansing, and verifying the integrity of data used for analysis
*Creating automated anomaly detection systems and constant tracking of its performance
*Assemble large, complex data sets that meet functional / non-functional business requirements.
*Secure and manage when needed GPU cluster resources for events
*Write comprehensive internal feedback reports and find opportunities for improvements
*Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model

Regards