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Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy
Job Title: Manager - Buying Menswear (Apparel Retail Brand)
Location: Gurgaon
Experience: 5-8 year in menswear buying in apparel retail brand
Salary: 14-20 LPA
Industry: Fashion/Retail
Qualification: Any Graduate/Postgraduate in Fashion management
Technical Skills Required: OTB Planning, Sell Thru, Range Planning
Key Deliverables (Essential functions & Responsibilities of the Job):
· To formulate a detailed plan on the products to be offered each quarter.
· Range presentation to sign off the BU plan with Buying and Merchandising Head
· Booking quantities of products to meet launch and respond to in season variables
· Generating analysis to be able to support buying decisions
· Reacting to sales Information and working with suppliers to revise production flows and maximize sales.
· Agreeing and reviewing targets for sales, margin, stock, commitment and availability.
· Assisting operating plan review and lessons learnt
· Completing catalogue intentions and IRP
· Managing the plans for all markdown periods
· Agreeing the range production plan with the manager and monitoring with suppliers
· Working with the supplier for the prompt input of flows to ensure alignment between production and commitment
· Production plans to manage MSI capacity
· Provide information to retail team to allow them to provide layout plans to stores
· Providing input into price point strategy for ranges
· Maintaining awareness of competition product offer
· Planning, optimizing and reviewing the catalogue by shape of the chain.
· implementing and exploiting new systems and process
Key Requirement:
· Local product development to address local requirements, gaps in the offer and margin opportunity
· Flow and phasing planning
· Product bought to plan
· Product delivered to critical path
· Managing the catalogue plan
· Plan to develop shorter lead time product in season
· Develop value fashion for tier 2 markets
· Work with VM and Marketing deliver and highlight the look.
· Maximize product opportunity in peak selling e.g. gifting in
Mail upated resume with salary details:
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Website: www.glansolutions.com
Google search: Glan Management Consultancy
Description
We’re looking for a QA Engineer to join our fast-paced engineering team and ensure the delivery of high-quality, bug-free software. You’ll be responsible for designing and executing automated test suites, ensuring product reliability, and maintaining QA best practices across the development lifecycle.
This is a hands-on, in-office role based in Coimbatore, ideal for someone who enjoys working closely with developers and product teams to identify issues early and ship stable features faster.
Responsibilities
Design, develop, and maintain automated test cases for web and API testing Execute functional, regression, integration, and performance tests Collaborate closely with developers and product managers to ensure quality from day one Detect, report, and track software bugs using issue tracking tools Contribute to improving QA processes, test strategy, and automation frameworks Write clear and concise test plans, test cases, and test documentation Ensure that every release meets our quality standards and user expectations
Requirements
3+ years of experience in Software Quality Assurance or Test Automation Strong understanding of QA methodologies, testing types, and best practices Hands-on experience with automation tools like Selenium, Playwright, Cypress, or similar Familiarity with programming/scripting languages (e.g., JavaScript, Python, or Java) Knowledge of REST APIs and API testing tools like Postman or REST Assured Experience with bug tracking tools (e.g., Jira) and version control (e.g., Git) Excellent attention to detail and strong problem-solving skills Ability to work from our Coimbatore office full-time
Nice-to-Haves
Experience with CI/CD pipelines and integrating tests into automated workflows Familiarity with performance or load testing tools (e.g., JMeter, k6) Exposure to agile methodologies and working in cross-functional teams Knowledge of mobile application testing (iOS/Android)
Why Join Us?
At our company, QA is not an afterthought — it’s a core part of our engineering culture. You'll have the opportunity to take ownership of testing strategy, work alongside passionate developers, and help build software that users love and trust. We're a close-knit team focused on doing great work, learning continuously, and growing together — all from our Coimbatore office.
We are hiring Research Associates for a AI project for Gurgaon location. The Research Associate role is focused on Prompt Writing, Annotation and Labeling in which you will focus on the improvement of an AI engine.
In addition to an ability to write clearly and concisely, successful Research Associates must be able to tailor their writing style to each assignment’s requirements.
The ideal candidates will have a solid ability to focus on efficiency and problem-solving, and excellent writing and reading comprehension skills – including experience in creating and composing text within a specified amount of time.
Key Responsibilities:
- Work on various client projects to train generative AI models, by creating prompts and responses based on the instructions provided and on using established best practices for quality prompts.
- Given examples, generate similar prompts and responses.
- Use a variety of communication channels such as Slack, Teams, and SharePoint, to learn about new projects, collaborate with your team, and ask questions.
- Learn new software programs on the job.
- Providing supporting documentation when the AI fails.
Requirements
- Experience – 0-2 years
- Excellent Communication skills (Oral and Written)
- Qualification: Bachelor's degree (any stream)
- Preferred: Good understanding of AI.
- Ability to gain new skills and knowledge through hands-on experience
- Keen eye for detail.
- Demonstrated ability to work independently
- Strong time management skills
- Exemplify the quality of doing "get it done attitude," including a high level of accountability, transparency, and teamwork first & foremost
It is a platform to build organizational capability in line with the business
objectives of the organization, driven by global industry Professionals.
It works with leadership at enterprises to identify the gaps in skills in existing employees and develops Live Programs and delivers these programs through its Global Network of Industry Professionals.
Who we are
It has been started a team of Mckinsey/ISB alums and life-long passionate teachers, who believe that “Knowledge acquired by Professionals through years of hard work is a treasure chest,
which can help professionals shape their careers and help companies create rockstars from their existing workforce”.
We are a Series A funded startup backed by Amazing Investors like Y Combinator, GSV Ventures, and Matrix Partners.
What will you do
● Work as part of a small team, which will include AntWak tech team of React Native developers, a project manager, QA professional, and a designer to build React Native iOS / Android application
● Architect, build and maintain excellent React Native applications with clean code.
● Implement pixel perfect UI's that match designs.
● Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
● Integrate third-party API's.
● Write unit and integration tests and work with native modules when required.
● Release applications to IOS and Google Play stores.
● Complete one or two week sprints and participate in sprint retrospectives and daily standups.
● Assist with building estimates.
What skills do you need?
● 2+ years of professional experience working with React Native.
● 4+ years of professional software development experience.
● Experience working with Swift, Objective C, and Java a plus but not required.
● Meaningful experience working on large, complex systems.
● An understanding of React Native best practices and a commitment to following them.
● Ability to work through new and difficult React Native issues and contribute to libraries as needed.
● Ability to create and maintain continuous integration and delivery of React Native applications.
● Should have good experience of REST API and graphQL integration
● Should have experience of working in Redux-React based environment
● Best to have working experience of NEXT Js and React with Typescript.
● You’re passionate about software development.You’re constantly striving to learn new things and improve. You follow industry news, regularly thinker with new technologies, and read books and blogs to keep your skills current.
Why you will love to work with us
We’re a medium-sized tech team that’s growing fast, so everyone that joins has a direct impact on the
direction and success of the company. Today’s hires will be tomorrow’s leaders. We strive for an open, flat, collaborative, work-hard play-hard environment.We offer competitive compensation with health insurance.
This is a full-time on-site role for a Technical Project Head with Project leadership & Agile Expertise. They will be responsible for the day-to-day management of projects, ensuring that timelines are met, budgets are adhered to, and communication with stakeholders is maintained. Project Leadership: Lead and manage cross-functional teams to ensure successful development & execution & define the overall architecture and technical direction for development projects Technical Expertise: Demonstrate a deep understanding & Oversee the backend services, databases, and third-party API integration & frontend technologies/tools. And best practices to effectively guide with budgeting & providing technical support to the development team along with assisting them in making architectural decisions. Task Assignment: Define project tasks, allocate resources, and delegate responsibilities to team members while considering their strengths and expertise & assessing the feasibility of cross-platform development, and deciding when to adopt it based on project requirements. Timelines and Milestones: Develop and communicate project timelines, milestones, and deliverables, ensuring alignment with expectations and company objectives. Risk Management: Identify potential project risks, devise mitigation strategies, and proactively address issues to keep the project on track while at the same time ensuring industry-standard security practices, authentication mechanisms, data encryption, and compliance with relevant privacy regulations. Status Updates: Regularly collect updates from team members, track project progress, and provide transparent status reports to stakeholders. Problem Solving: Swiftly addresses technical challenges, conflicts, and roadblocks, making data-driven decisions to ensure project momentum. Quality Assurance: Implement quality control measures to guarantee that the final product aligns with the project scope, technical standards, and requirements. Deadline Adherence: Employ effective time management strategies to meet project deadlines and exceed expectations. Documentation: Prepare the technical documentation, flow, and execution plan of the project including specifications & architecture. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). Proven experience (5+ years) as a Senior IT Project Manager leading similar successful responsibilities mentioned above. Proficiency in frontend technologies such as HTML, CSS, JavaScript, and related frameworks. Strong knowledge of backend technologies such as databases (SQL, NoSQL), server-side scripting (PHP, Node.js, Python, etc.), API integrations & development. Solid understanding of project management methodologies (Agile, Scrum, etc.). Excellent leadership, interpersonal, and team-building & management skills.
Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses.
Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.
As Conviva is expanding, we are building products providing deep insights into end user experience for our customers.
Platform and TLB Team
The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real time. Engineer the next-gen Spark-like system for in-memory computation of large time-series dataset’s – both Spark-like backend infra and library based programming model. Build horizontally and vertically scalable system that analyses trillions of events per day within sub second latencies. Utilize the latest and greatest of big data technologies to build solutions for use-cases across multiple verticals. Lead technology innovation and advancement that will have big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.
What You’ll Do
This is an individual contributor position. Expectations will be on the below lines:
- Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva's products
- Responsible for the architecture of the Conviva platform
- Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
- Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
- Lead a team to develop a feature or parts of the product
- Adhere to the Agile model of software development to plan, estimate, and ship per business priority
What you need to succeed
- 9+ years of work experience in software development of data processing products.
- Engineering degree in software or equivalent from a premier institute.
- Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
- Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
- Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
- Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
- Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
- Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity
Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their businesses ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision, and Warner Bros Discovery.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Working behind the scenes, the ideal candidate has a unique blend of technical expertise and insatiable curiosity, with a methodical, analytical mindset.
You should be comfortable working alongside a team as well as independently in the design and development of mission-critical websites, applications, and layers of the infrastructure.
Experience with JavaScript, Amazon Web Services (AWS), Git,
The selected candidate must have in-depth knowledge of basic algorithms and data structures. The developer will be responsible for building and maintaining functional and stable web applications.
Develop server-side logic, definition, and maintenance of the central database
Ensure high performance and responsiveness to front-end applications and integrate the elements
Participate in the entire application lifecycle, focusing on coding and debugging.
1.Write clean code to develop functional web applications
2.Gather and address technical and design requirements
3.Building reusable code and libraries for future use
4.Implementation of security and data protection
5.Conduct UI tests and optimize performance.
6.Design robust APIs to support mobile and desktop users
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Title: |
Assistant Manager HR |
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Location: |
Vikhroli |
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Experience: |
1-3 years |
Job Description:
We are looking for an Assistant Manager in our HR Team (for Employer Branding and Internal Communication) to develop and deliver innovative and effective Employer Branding roadmap and action plans to promote the company as an employer of choice to prospective hires through social media, print and other communication formats and programs. We are looking for someone who can engage well with existing employees and play an important role in internal communication.
This role reports to Head of Human Resources.
KRA:
- Developing a comprehensive and sustainable employee engagement roadmap.
- Identifying and working / liaise with third party vendors to establish an overall all framework to continuously enhance and upgrade the Employer Branding and employee engagement to the current and future requirements.
- Planning, establishing, and collaborating with stakeholders to keep the social media presence and channels related to recruitment and employer branding fresh and relevant.
- Responsible for Employee Engagement, Employee Brand Management, Event Management related to employee engagement.
- Leading the development and delivery of internal communication plans and materials and managing events and engagement plans.
- Improving the Employee Engagement Index by conceptualizing and implementing various employee development and engagement initiatives.
- Expanding the company's online presence and developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
- Acting as Subject Matter Expert within Employer Branding by providing the best knowledge, best practices and innovative solutions to support the business.
- Establish campus connections and drive campus engagement / relationships to build a sustainable employer Brand.
- Identify gaps and early signals of engagement interventions [through L&D, upskilling and other HR interventions] basis the engagement surveys.
Desired Skills and Competencies:
- Passionate about creating an impact in the lives of employees.
- High energy, flexible and Independent/Enthusiastic, work well with internal & external teams and be able to adapt quickly to a fast-moving environment.
- Experience and strong understanding of stakeholder management.
- Fluent in English communication (verbal & written expression).

- Deeply understand what drives customer purchase decisions, what companies do today to meet those customer needs, and how 3D/AR technology can address current pain points.
- Ideate new formats for interactive 3D/AR commerce that deliver customer delight.
- Build the engine that powers the next stage of interactive shopping experiences – current on smartphones and future on AR glasses.
- Build cutting-edge products with real-time computer vision, NLP, and other machine learning technologies.
- Ride the massive Augmented Reality wave with the introduction of AR glasses.
- Explore the trillion-dollar global potential of 3D and AR-powered commerce.
What we look for:
- Minimum of 4+ years of software product management experience, preferably in the Product based, e-Commerce, or Retail industry.
- Ability to solve complex problems using first principles thinking and translate these solutions for engineering teams to execute.
- Have solid execution capability and can inspire a team to deliver challenging projects with high-quality delivery.
- Up to date with the latest developments in AR and AI technologies.
- Preferably with previous experience as a software engineer and moved to a product management role.
- Preferably have experience working on e-commerce product descriptions or brand pages.
- Preferably have experience building and launching deep learning AI (computer vision, NLP, etc) products.
- Someone who loves learning and can step out of your comfort zone to quickly pick up and apply new technologies and concepts.
What’s in it for you?
- Join a highly energetic and innovative team
- Be part of the key function of the business transformation
- Competitive compensation and enjoy a workplace flexibility culture










