Product Manager

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

As a Go lang Developer, you will be working on Blockchain Layer 1.

● Advanced proficiency in Golang programming language, and good skills in languages such as C++,

Java, Solidity and Python (good to have).

● Extensive experience in back-end development, algorithms, and data structures.

● Extensive Knowledge of blockchain structure, protocol development or Smart Contract

● Writing clean, efficient, and reusable code that follows best practices and coding standards.

● knowledge of distributed and decentralized network protocols

● Knowledge of various decentralized ledger technologies and protocols

● Understanding of gossip protocol and consensus protocol

● Knowledge of best practices in data protection.

● Collaborating with managers to determine technology needs and envisaged functionalities.

● Creating application features and interfaces by using programming languages and writing multithreaded codes.

● Applying the latest cryptology techniques to protect digital transaction data against cyberattacks and information hacks.

● Maintaining client and server-side applications.

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.

Designation/Role Name: Software Test Engineer (Mobility)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of mobile operating systems such as iOS and Android.

· Ability to test on different platforms,devices and cloud devices tools like Browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.

· Ability to develop test framework for mobile application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.

· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.

· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.

· Knowledge of MYSQL and Database concepts for database testing.

Good to have :

· Experience in CI/CD tools like Jenkins will be an add-on.

· Knowledge of Codecept.js, Puppeteer test frameworks

Looking for Senior Front End React JS Developer responsible for development and maintenance of complex business system. Passionate to be part of young and fast paced growing high-end Tech start up

Roles and Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Behavior:

• Takes ownership in leading the work & result oriented to see through delivery commitment
• Innovation / Continuous improvement
• Teamwork & Collaboration
• Positive attitude & Role Model
• Customer Focus
• Effective Communication
• Establish guidelines/best practices
• Stake holder management

Qualifications:

• B.Tech/M.Tech/MCA/Msc. (Computers)
• 3+ years relevant experience

Technical Skills:

• Experience developing front end web applications using React.JS
• Experience working with React.JS components
• Hands-on experience with state management using Redux.
• Experience building responsive web applications
• Tech skills - JavaScript, jQuery, CSS3, HTML5, Bootstrap
• Comfortable with integrating RESTful APIs.
• Experience solving cross browser compatibility issues
• Knowledge of good design practices and website architecture
• Very strong quantitative and analytical skills
• Experience with Native iOS and Android app development a plus
• Knowledge of ASP.NET MVC would be nice

About Armentum

We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.

We love JS and working on React, Node and Angular!

At Armentum, we have ensured that our teams are stable, there is no politics and no-blame game culture. If something goes down, the PM's take the lead, and then they drill down on what can be improved v/s who did the mistake etc. So culture wise, we are also looking for resources who can gel well with us. We do not believe in passing on the hot-potato. :)

Our Engineering team is looking for a Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be able to work on complex tasks and projects, and be able to support to increase the engineering churn out. You should be able to write code that is error free, be able to quickly understand the problem statement and come up with logical solutions.

What you bring to the table:

• Experience in independently managing End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
• Experience converting Business Cases to Technology case and Building Products from scratch
• Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
• Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
• Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management
• Experience working with US Clients is a Must
• Experience and Exposure working with different projects and business models will be an advantage
• Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset

Management and Soft Skill :

• Excellent Written and Oral Communication Skills and Etiquettes - MUST
• Excellent Presentation Skills -
• Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
• Experience dealing with Pressure and Meeting strict Project Deadlines - MUST
• Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget - MUST
• Conflict and Resolution Management – MUST

Qualifications:

• 7 -10 years of overall experience
• Experience of working on Mobile & Web Applications (across Android & iOS)
• Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
• Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
• Good to have experience of Office 365 - SharePoint and ASP.Net
• Understanding of Database: MySQL, MongoDB, Oracle, PostGres
• Understanding of Project Management: Agile/Scrum, Waterfall both is fine
• Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage