- Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
- Connect activities and deliverables to business outcomes.
- Should be highly granular & hands-on.
- Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
- Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
- Should be data obsessed.
- Derive insights from data and use the same for product improvements and iterations.
- Also educate cross functional teams with actionable derived from deep data insights.
- Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
- Candidate must push to allocate technical resources strategically among products.
- Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
- Design and execute a continuous testing plan for important end-to-end flows working
- Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
- Should have the ability to define economic rationale for every major effort and translate into metrics.
- Hand in hand with QA team to deliver excellent experience.
- Work experience in the Ecommerce industry is highly preferred.
- Desired Skills: - Passionate about building world class products on the web / mobile
Shubham Vishwakarma
Full Stack Developer - Averlon
About Paytm
About
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Why join us:
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
- You should work with us if you think seriously about what technology can do for people.
- We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Connect with the team
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I. Core Responsibilities & Operations
- Advanced Setup & Operation: Independently perform complex setup of 3-axis, 4-axis, and 5-axis Vertical Machining Centers (VMC) for production runs, including fixture alignment, tool pre-setting, and datum establishment.
- Program Ownership: Proficiently read, edit, and optimize existing CNC programs (G-code/M-code) for improved cycle time, tool life, and surface finish, particularly for complex, contoured aerospace parts.
- First-Part Approval (FPA): Responsibility for running the first component (first off), conducting full dimensional inspection, and signing off on the production setup sheet (Setup Verification).
- Troubleshooting: Act as the first line of defense for machine, tooling, and program issues, conducting root cause analysis (RCA) for non-conformances and implementing immediate corrective actions.
- Material Expertise: Expertly machine exotic aerospace materials such as Titanium, Inconel, Invar, and specialized aluminum/stainless steel alloys, understanding material-specific cutting parameters.
II. Quality, Inspection & Compliance
- GD&T Mastery: Expertly interpret complex engineering blueprints, technical drawings, and specifications using advanced Geometric Dimensioning and Tolerancing (GD&T) principles.
- Precision Measurement: Perform detailed, in-process, and final quality checks using a full range of precision instruments (e.g., micrometers, bore gauges, height masters, and surface roughness testers).
- Tolerancing: Consistently achieve and maintain ultra-tight tolerances, often in the range of $\pm 0.0005$ inches ($\pm 12 \mu m$) as required for flight-critical components.
- Documentation: Maintain meticulous and accurate production records, tool logs, inspection reports, and adherence to AS9100/ISO 9001 quality standards for traceability.
III. Process Optimization & Leadership
- Process Improvement: Proactively identify and propose Kaizen/Continuous Improvement initiatives related to tooling, fixturing, and machining strategies to increase productivity (throughput) and reduce scrap rates.
- Mentorship: Train, guide, and mentor junior operators and setters on best practices, machine safety, quality control procedures, and technical setup skills.
- Maintenance: Perform detailed preventive maintenance (PM) tasks and communicate complex machine performance issues to the maintenance team effectively to minimize downtime.
Experience: 4-5 years as a VMC Operator/Setter, preferably in Aerospace, Defence, or High-Precision manufacturing industries.
Machinery: Strong hands-on experience with 3/4/5-axis VMC machines (e.g., Haas, Fanuc, Siemens control systems).
Technical: Expert in GD&T and ability to read $\mu m/\mu in$ surface finish callouts.
Software: Ability to read/edit G-code; experience with CAM software (Mastercam, Siemens NX, PowerMill) is a significant advantage.
Education: Diploma in Mechanical Engineering
Machine Learning (ML)Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls
Company Overview
Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.
Website: helveticagroup.com
Project Overview
We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.
Scope of Work
The solution should:
- Receive Incoming Calls
- Integrate with our phone system and Retell AI to answer broker calls professionally.
- Detect caller intent and initiate a structured loan intake conversation.
- Prompt Loan Request Details
- Use natural language conversation to gather key loan scenario data:
- Borrower and broker information
- Property type, location, value
- Loan amount requested, purpose, and timeline
- Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)
- Data Handling & Automation
- Send collected call details to Salesforce as a new Lead.
- Email a summary of the loan request to our broker group.
- Send an automated confirmation email to the caller.
- Send an SMS confirmation text to the caller with a thank-you and next steps.
- Integration Requirements
- Use Retell AI for call handling and voice interactions.
- Use Make for workflow automation (Salesforce, email, SMS).
- Ensure all data flows securely and complies with applicable regulations.
Deliverables
- Fully functional AI Receptionist integrated with our systems
- Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
- Make (Integromat) scenarios for:
- Salesforce lead creation
- Email notifications (internal and external)
- SMS confirmation to caller
- Documentation for setup, maintenance, and future scaling
- Optional: Dashboard for call analytics and performance monitoring
Skills Required
- Experience with Retell AI (or similar conversational AI voice platforms)
- Expertise in Make (Integromat) or similar workflow automation tools
- Strong knowledge of Salesforce API integrations
- Experience with Twilio or other SMS/email APIs is a plus
- Understanding of secure data handling and compliance (preferred)
Proposal Requirements
Please include in your proposal:
- Relevant experience with Retell AI, Make, and Salesforce integrations
- Portfolio of similar AI automation projects (voice + CRM)
- Estimated timeline for project completion
- Proposed budget and pricing structure
- Any additional recommendations to enhance this solution
Timeline
- Proposal Submission Deadline: [Insert Date]
- Project Kickoff: [Insert Date]
- Expected Completion: Within 4-6 weeks from kickoff
Budget
We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.
How to Apply
Submit your proposal directly through Upwork, including all requested details.
Would you also like me to include:
- Sample call flow conversation script (to attract engineers who understand the flow)?
- Technical architecture diagram (for clarity on integrations)?
- I can draft both to include in your posting. Shall I proceed?
REQUIRE QUALITY ASSURANCE EXECUTIVE
EDUCATION – GRADUATE- BSC/BPHARMA
SKILLS- QA, TESTING KNOWLEDGE, REGULATORY AFFAIRS,
EXPERIENCE – MIN 3 YEARS IN PHARMA
SALARY – UPTO 35K
AngularJS (1.x)
Javascript
HTML/CSSAbout Our Client
Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.
Why Our Client?
Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.
As a Front End Developer - Angular, you do all of the above and more. You make a difference.
What will I do?
- Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Write functional requirement documents and guides
What skills should I have?
- Must have 2+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements
Amazon Web Services (AWS)- Solid experience in designing, implementing, and securing cloud environments, including services such as EC2, S3, RDS, IAM, VPC, and CloudTrail.
- Strong understanding of DevOps methodologies and experience with CI/CD pipelines and tools (e.g., Jenkins, GitHub, SonarQube).
- In-depth knowledge of cloud security best practices, industry standards, and compliance frameworks (e.g., NIST, CIS, ISO 27001).
- Proficiency in scripting languages such as Python, Bash, Groovy.
- Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation or Terraform.
- Familiarity with security scanning and monitoring tools, such as AWS Security Hub, GuardDuty, Inspector, or third-party solutions.
- Strong understanding of network security concepts, including firewalls, VPNs, and secure network architectures.
- Knowledge of secure coding practices and experience with application security testing tools (e.g., SAST, DAST, fuzzing, and secure coding patterns).
- Excellent problem-solving skills and ability to work collaboratively in a team-oriented environment.
- Participate in incident handling and other related duties to support the information security function.
- The ability to learn and apply new concepts quickly
- Strong written and oral communication skills
Qualifications
• 10+ years of experience
• The position requires the candidate to work closely with key stakeholders and senior technology leaders
Responsibilities
• Developer /Architect to help build a strategic platform to improve IT and Business processes
• This senior person will work with the ServiceNow team to help development solutions based business needs and strategies
• The ideal candidate will have experience in implementing ServiceNow ITSM, Sec Ops, GRC, PA, ITBM and ITOM products
• They will perform the necessary tasks to design and configure ServiceNow functions to meet operational needs
• ITSM – Service Portal, Request Fulfillment (Catalog) Incident, Request, Knowledge, Change & Asset Management, Virtual Agents, On Call Scheduling
• ITBM – Project Portfolio Management, Idea, Demand, Agile Development & Test Management
• ITOM – Discovery, Service Mapping, Event Management, Cloud Management
• SAM – Software Asset Management
• GRC – Governance, Risk and Control
• Responsible for the technical specification and implementation of ServiceNow products
• Provide expertise on technical questions related to development of ServiceNow functions
• Develops the technical solutions, work with developers to implements them and performs the component integration tests
• Work with development team and ServiceNow to provide support and implement technical solutions to resolve issues
• Coordinate with Project Manager to plan roadmaps, sprints and releases
• Provide demos to customers for developed solutions and obtain feedback to improve products
• Work with QA and testing teams to coordinate UAT and Smoke testing
• Coordinate system upgrades to latest version of ServiceNow
· Minimum having 2-10 years of experience in Fire, Engineering, Marine & Liability underwriting.
· Good in Excel, outlook , ppt
· He/she should be able to prepare quotes at own. Must be having market updates about ratings and excess
· Should be able to handle independently as well as guide team
· Good communication skills
· Preferred- Graduates in any stream with III qualifications
JavaPrimary responsibilities:
- Architect, Design and Build high performance Search systems for personalization, optimization, and targeting
- Designing systems with Solr, Akka, Cassandra, Kafka
- Algorithmic development with primary focus Machine Learning
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Participation in design and code reviews and recommend improvements
- Unit testing with JUnit, Performance testing and tuning
- Coordination with internal and external teams
- Mentoring junior engineers
- Participate in Product roadmap and Prioritization discussions and decisions
- Evangelize the solution with Professional services and Customer Success teams
HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon