Product Manager

Role & Responsibilities

As the Head of RevOps, you will lead key areas of the Revenue/Sales Operations function, polishing the 0 to 1 process while gearing up for the 1 to 100 journey, building and leading your own team, and compensation planning. In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you’re someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You’re at the right place.

Key Responsibilities-

CRM & Data Management:

• Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.
• Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.
• Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics:

• Develop dashboards and reports using Power BI, Tableau, Looker Studio, and Excel to track pipeline health, conversion rates, and revenue trends.
• Ensure accurate revenue forecasting and deal tracking.
• Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.
• Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation:

• Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.
• Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions
• Drive CRM Adoption across teams
• Implement effective sales compensation plans

Tech Stack Management:

• Manage and optimize the tech stack, such as Hubspot, Outplay, Clay, Avoma, n8n, while experimenting with new AI tools out there!
• Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration:

• Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.
• Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate

• Strong RevOps / Revenue Operations Lead Profiles (B2B SaaS Only).
• Mandatory (Experience 1) – Must have minimum 3+ years experience in RevOps / Sales Operations / Revenue Operations roles.
• Mandatory (Experience 2) – Must have minimum 2+ years of hands-on CRM experience, including at least 6 months of active HubSpot CRM usage (workflow automation, reporting, integrations, data hygiene).
• Mandatory (Experience 3) – Must have strong analytics and data management experience, including hands-on work with SQL, Excel, and BI tools (Tableau / Looker / Power BI / Looker Studio).
• Mandatory (Experience 4) – Must have proven experience in Revenue / Sales process optimization, automation, CRM adoption, and data governance best practices.
• Mandatory (Experience 5) – Must have exposure to GTM operations and 0–1 or 1–10 journey building experience (process setup in early-stage or fast-growing environments).
• Mandatory (Experience 6) – Must have experience managing or mentoring minimum 1–2 team members OR clear ownership of cross-functional RevOps initiatives.
• Mandatory (Tools) – Must have worked with RevOps tools such as HubSpot, sales engagement tools (e.g., Outplay), automation tools (e.g., n8n), enrichment tools (e.g., Clay), call intelligence tools (e.g., Avoma) or similar ecosystem tools.
• Mandatory (Company) – Must have experience in B2B SaaS companies only (early stage Startups / product-based preferred).
• Mandatory (Background) – Must have a technical education background (B.E/B.Tech/Engineering/Tech degree) OR strong demonstrated analytical/technical capability reflected in career progression.
• Preferred (Experience) – MBA or strong business exposure (compensation planning, revenue strategy, stakeholder management).

Designation: Designer

Experience: 4 Years to 5 Years

Department: Design

Sub- Department: Design

Employee Office Location: Gurgaon

Skills: Fixers

Minimum Qualification: BSc

Working Language: English, Hindi

Job Description

 Assist in designing sketches, mood boards and concepts

 Research fashion trends, fabrics and styles

 Help in sample development and fittings

 Source fabrics and materials

 Prepare basic technical drawings and specs

 Coordinate with tailors, vendors and production teams

 Support styling for shoots and shows

•  Manage design files and daily tasks

About Integra Magna:

Integra Magna is a design and tech-first creative studio where designers, developers, and strategists collaborate to build meaningful brands and digital experiences. With 10+ years of industry experience and work across 100+ global brands, our core services focus on Branding, UI/UX Design, and Website Development. We are recognised with a 4.9 rating on Clutch and an Awwwards honour, reflecting a strong culture of quality, ownership, and craft.

What You’ll Be Doing:

• Lead visual design across brand identity, graphics, social media creatives, packaging, animation and more.
• Present concepts confidently to clients, explain rationale, and iterate based on feedback.
• Mentor junior designers through clear, constructive feedback and hands-on guidance.
• Generate original and innovative design ideas that align with project requirements.
• Manage multiple design projects independently, meeting deadlines with minimal supervision.
• Stay up to date with market trends and emerging technologies, adapting new tools and design methodologies ensuring efficiency in all projects.
• Translate strategy into clear, scalable visual systems that work across platforms.

What We’re Looking For:

• 1 to 4 years of professional experience in visual design (branding, graphic, motion design, packaging and more).
• Solid strategic thinking, the ability to connect design decisions to business and brand goals.
• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Hands-on experience in animation, typography, grids, color systems, and visual hierarchy.
• Knowledge of print and digital production standards.
• Clear communication skills and confidence in presenting and defending design decisions.
• Ability to collaborate smoothly with the teams and clients.

What You’ll Get:

• Opportunity to work on brand and digital projects for global clients.
• A studio culture that values thinking, creativity, and clarity.
• Collaborative environment with strategists, developers, and designers.
• A defined growth opportunities to mentor, lead design direction, and influence creative standards.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

The Incident Response Senior Principal Analyst leads a team of experts with diverse skill sets across areas such as Security Operations Center (SOC), Forensics, and other applicable technical Subject Matter Expert (SME) resources. The IR Senior Principal Analyst is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The IR Senior Principal Analyst is also responsible for developing and sustaining strong relationships with our clients, and client’s counsel to ensure the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. The incumbent of this role should display a strong foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute the responsibilities associated with this role.  

ROLES AND RESPONSIBILITIES

• Supports the management of the technical aspects from client setup and kickoff to supporting the reporting process.
• Co-leads project scoping calls to accurately collect information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. Responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful engagement delivery.
• Organize and maintain an inventory of requests sent to the client to include at a minimum public IP ranges, requested information (including systems for collection), collected logs, systems Skadi or full systems, and any other requested made of the client by Arete or counsel.
• Works directly with the client and other Arete team members to preserve and collect artifacts for forensic analysis.
• Engages in communications with the TA for negotiation and recovery of decryption keys or manages the ransomware specialist team.
• Ensures deadlines are met and timely update meetings are established with client and counsel.
• Responsible for quality control over the budget of engagement and proactively identifying the need for addendums for engagements. Discusses with counsel before provided addendum.
• The main point of contact who manages and participates in all communications with the client and client’s counsel during the engagement. Assists with the development of communications.
• Supports the management and coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks. 
• Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
• Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
• Co-manages restoration team when engaged with the client for recovery of systems, data collection, and SentinelOne (S1) deployment.
• Partners with the Forensic Lead to coordinate additional data collection requests pertinent to the investigation.
• Communicates in tandem with the Forensic Lead relevant findings to the client during the investigation.
• Designs and executes a strategy to install S1 and live response data within the SLAs set by Arete.
• Manage the SOC for accurate reporting of S1 metrics from threats to checked-in systems based on the need from the client.
• Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product. 
• Organizes the updates for client and counsel and acts as the "quarterback" for leading update calls when prompted by counsel; maintains an organized and methodical approach for providing updates from negotiations, system restoration, data collection forensics, and closeout. Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
• Can troubleshoot instability issues within infected operating systems and stabilize the system for continued recovery.
• Cross trains across the IR services within SOC, IR Lead, Forensics, and Restoration.
• Supports peers and IR Directors within the engagement lifecycle. Familiarizes oneself with the negotiation tactics and communications with threat actors.

• Other duties as assigned.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified. 

SKILLS AND KNOWLEDGE

1. Experience delivering consulting engagements in a fast-paced environment
2. Experience leading scoping calls
3. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
4. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
5. Knowledgeable of collection methodologies and tools.
6. Comfortable working within various OS including Windows, Linux, and OSX
7. Organized communications and notes
8. Communicates clearly and concisely
9. Generally knowledgeable of the multiple services that comprise an IR investigation
10. In-depth knowledge of the ransom negotiation process and details it accordingly to clients

Role & Responsibilities:

• Handle multiple products/modules simultaneously, lead the team in development and support
• Lead development teams
• Daily updates to customers and Product Managers/Delivery Managers
• Participate in design discussions
• Design and Architect small modules
• Effort estimations for modules, subsystems or use cases.
• Learn new skills and mentor the new team members
• Champion best practices within the team, including code reviews
  
  

Work Experience & Skills:

• B.E/B.Tech or any relevant Masters degree from reputed college.
• Strong 5+ years of experience in Java, J2EE, Spring IOC, Spring Annotations, Spring JDBC, Jquery, Java script, HTML 5 and CSS
• Strong experience in Postgres or any SQL technology
• Experience with working on Tomcat, Apache, JBoss or any similar application server
• Should have 3+ years of experience in leading team.
• Good experience in JSON / RESTful API / Web Services.
• Experience in working on Agile methodology using Scrum and sprints
• Experience in using build tools, Maven, GIT, Bugzilla or similar tools.
• Experience in cloud technologies, Microservices and frameworks such as AWS or GPC, container technologies like Docker is a plus.
• Ability to adapt to new development environments, changing business requirements and learning new systems highly desired
• Experience in Microservices, SpringBoot and Angular is a plus.
• Experience with tuning deployed applications for scalability and performance.
• Good knowledge of deployment and scripting on Linux/Unix servers
• Strong technical documentation skills.
• Good oral and written communication skills

As a Product Manager on ColorTokens microservice/container/serverless security platform you will be tasked with defining the next set of compelling features that will drive the creation of a compelling Zero Trust Platform which will leapfrog the competition in its security efficacy, ease of use and comprehensiveness. we plan to solve using ColorTokens ZeroTrust Platforms by providing application centric iew of containerized environments and building policy enforcement around applications, services and containers for the security administrator.

• Desired Skills
  • 5-10 years of direct work experience as a product manager working for providing security for cloud, containers/microservices and serverless architectures.
  • Knowledge of SaaS product delivery
• You will need to understand critical customer requirements and prioritize the creation of value added features within the platform:
• Create crisp understandable requirements starting with product requirement documents and user stories that can be worked on with engineering
• Provide thought leadership for engineering to delivery on these features and guide though the development process
• Train sales on new features developed and provide both how to sell and technical vision
• Understand how to measure, track, and optimize a SaaS security offering managing hundreds of thousands of customers and endpoints
• Constantly interact with customers to present and socialize product functionality and roadmap
• Collect and report metrics and identify trends, issues, or other important information to upper management at regular intervals to show the state of the business
• Engaging directly in a scaled agile development process with CICD pipeline
• Working with Product Marketing to help message product features in an understandable manner

Preferred Skills

• Bachelor's degree in CS or similar, MBA degree preferred
• Excellent written, and verbal communication skills
• Former experience as a software engineer or sales engineering is highly desirable
• Experience in Information Security/Cyber Security
• Comfortable in presentations in front of audiences of all sizes and backgrounds
• Ability to influence people at all levels across a broad variety of job functions
• Excellent organizational skills to juggle many tasks without losing sight of key strategic goals

We look forward to hearing from you and joining us in this exciting journey.

Position: - Professional Service Consultant

Location: - Noida

Company: - Infinity Labs Ltd

Website: - http://www.infinitylabs.in">www.infinitylabs.in

Job Description: -

Desired Experience:

Providing remote support/ consultation on security domain who can work in a 24/7 environment and collaborate with customers and accounts teams to deliver seamless services to large enterprises.

Education:

BE in Computer Science or equivalent education/training/experience.

Key Skills:

• Excellent verbal and written communication skills.
• Strong consulting skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to be self-starting and manage multiple tasks at a given time.
• Ability to work individually and as a part of a team.
• Effectively handle multiple projects and deliver the right solution to the customer.

Technical Skills

• Advance understanding of internetworking, LAN, and WAN technologies.
• Experience with network, security solutions, and technologies leading security solutions in large environments.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users.
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
• Experience with installation, configuration and operation of Palo Alto Networks products.
• Experience working with a multi-factor authentication security system.
• Experience on the Endpoint security.
• Experience in Cloud technologies (AWS, Azure primarily, VMware NSX etc.)

Design

·       Design a Service Platform that will serve a large scale of users 

·       Prepare design based on requirements and direction provided by product manager

·       Research and consult with SMEs to ensure the design is most suitable to meet the requirements

·       Present and explain design decisions and gain consensus within in the team

·       Propose UI/UX design decisions that align with requirements and expectations

·       Create any support documentation required for future design updates and validation

Develop

·       Document development plan to implement requirements (Senior)

·       Manage development project tasks and schedule (Senior)

·       Establish development lifecycle model to suit the needs of the project (Senior)

·       Build & configure the base platform based on Open Source solution

·       Manage sprint cycle releases and track development progress 

Quality

·       Perform Quality Assurance before releasing new features

·       Conduct Integration testing to ensure platform is stable

·       Track any issues and ensure that defects are resolved in the next release

·       Demonstrate new features at the end of the sprint

·       Report the development progress weekly including any issues identified

Standards

·       Use the following standards, methods and techniques

o   SDLC including Waterfall, Agile & DevOps

o   Project Management & Requirements Management

o   Coding standards, Code review process & Code management

o   Build, Test & Release Processes

o   CI/CD Frameworks

Technology

·       Use the following frameworks, technology & tools

o    Java, PYTHON, Jquery, React, , 

o   API, REST, DJango

o   Docker, 

o   Git, Jenkins

o   Linux

o   MySQL,