DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.
Duties and Responsibilities:
- Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Liaise with Designer Team on artwork requirements and monitor deadlines for completion
- Responsible for stock inventory accuracy and to address any discrepancy.
- Assist Customer Relations department on product knowledge.
- Logistic coordination when required.
- Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
- Involved in product listing, updating pricing & promotion on company’s website.
- Monitor Orders from initiation to completion and raise flags whenever required
- Monitor Service vehicles route plan and report deviations.
- Generate analysis and sales reports on regular basis.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Head on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
Desired Profile:
- Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication, Excel and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
- Experience working on Google and web analytics
- Support evaluating and executing SEO strategies
- Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
- Ability to develop systems, processes and infrastructure related to logistics.
- Implemented lean processes and innovative technology solutions to improve automation and productivity
- Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business
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Empathy, good communication, and problem-solving are core skills in providing excellent customer service. In this article, you'll learn what customer service is, why it is important, and the top 10 customer service skills for a thriving business.
Job Description :-
Requirements :-
Keycloak IAM Engineer
Should have 3-4 years experience in IAM domain, out of which at least one project implementation of Keycloak IAM product. Specific skill set requirements are:
-
Understanding User Organization and its mapping onto LDAP
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Agent/Agent-less, OAUTH, SAML based & custom token based SSO.
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User reconciliation from HR and creation in LDAP/IAM using automation.
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SSO with Enterprise Applications such as telecom billing, ERP applications
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Integration of OOTB connectors & creation of custom connectors (Rest/SOAP
API based).
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Advanced customization at UI, workflow levels.
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Setting up Groups and Roles
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Setting up system and processes for Access certifications.
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Target application account provisioning and birthright role assignment to users
based on default and request based policies.
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Using UMS Email & SMPP driver to configure email/sms notifications.
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Custom web application for Forget password, Reset password & LDAP account
unlock for user who can't access IAM over internet.
1) Experience customizing Salesforce CPQ application.
2) Strong with configuration, customization, programming with APEX APIs, APEX Triggers, Visual force,
Chatter, Apex Data Loader etc.
3) Have directly involved in managing the releases of various salesforce applications - with deepdive
understanding of packages and change sets.
4) Have hands-on experience working with Salesforce API [Tooling API, Metadata API, Canvas, Rest/ SOAP
API, Bulk API etc.,]
5) Have hands-on experience in developing and architecting enterprise applications on Java / J2EE
platform.
6) Strong Problem Solving and communication skills.
7) SFDC Certifications Sales Cloud, Service Cloud, DEV
8) Must have been part of publishing at least 1 app on AppExchange and understanding of AppExchange
security review requirements
9) Implemented Continuous Integration for one of the Force.com applications.
10) In-depth knowledge and experience in developing Salesforce1 Mobile solutions (Apps).
11) Translates business requirements into well-architected solutions that best leverage the
Salesforce/CPQ platform & out of the box capabilities.
12) Experience in CPQ, Merge Service e: Configuration and Pricing APIs.
13) Proficiency in Salesforce.com development environment including Force.com IDE, migration tools,
SOSL, SOQL and Webservice
Experience 5+ yrs
Relevant to JDA EXP 1+ yrs
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You may also need to integrate the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is desirable, but not essential.
We are a top-quality boutique software development company. Delivering solutions that meet customers’ needs, business expectations. We combine proven techniques, industry knowledge and our technology expertise of skilled software developers to deliver high-quality software solutions.
Duties and responsibilities:
- Work as part of a team developing applications and services using Agile development methods.
- Contribute to team and organizational improvements in process and infrastructure.
- Code, test and operate node.js based services.
- Effectively use tools and ingenuity to identify and fix defects before they become a problem.
Requirements and qualifications:
- Previous working experience as a Node.js Developer for 2 years or more.
- In depth knowledge of Node.js.
- Hands on experience with HTML, CSS, and AJAX.
- Applicable knowledge of web libraries and frameworks.
- Familiarity with the whole web stack, including protocols and web server optimization techniques.
- Strong analytical skills and problem-solving aptitude.
- Ability to work with stakeholders and fellow developers.
- Good understanding of SQL databases.
- Good understanding of REST APIs.
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
As a frontend engineer on one of our game teams, you’ll be a key contributor to developing
amazing games that millions of customers around the world enjoy. We’re always looking for great engineers who want to help us build the next amazing game, or expand and improve an
established game. You’ll design and deliver new game systems, new game features, and new
ways to delight our customers and drive revenue. You should have experience in all phases of software development and be self-directed. If you are an all-around great engineer who is willing to learn and tackle hard problems, there are ways to have a huge impact. As part of a small and growing team you will have great opportunities to build systems from scratch and own them.
Responsibilities –
• Working as part of one of our Game team or our systems team.
• Regularly shipping updates to millions of customers.
• Driving the design and iteration of new features and games, making good use of internal and external feedback
• Creating measurable success, be self-directed, and prioritise your own workload
Qualifications –
• 4+ years of professional software development experiences
• Programming experience, preferably in Javascript/Java/C++.
• You should have experience with Cocos Creator, Cocos2d-x or Unity and should be willing to work across these engines. Experience with implementing platform specific solutions is a plus.
• An under the hood understanding of software systems, awareness of best practices to build
generic and performant systems are a plus.
• Strong software engineering skills, including strong fundamentals in Algorithms and Datastructures.
• Demonstrated ability to self-direct, and drive work to completion
• Strong communication skills, and the ability to work closely with a team of peers
What do we offer?
• Competitive salary, discretionary annual bonus scheme and stock allowance.
• Flexible timing and work from home days.
• Relocation allowance
• Located in the heart of vibrant Bangalore. Our office is a stones throw from everything you need.
• Beautifully designed large office space.
• Work directly with experienced founders with deep expertise in their fields
The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.
Responsibilities:
- Design, develop, maintain, and deliver highly scalable and reliable APIs
- Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
- Write high-quality software code that complies with design specifications and meets development and support requirements.
- Develop unit tests and test changes using an agile methodology.
- Use a variety of tools to perform unit testing, automated builds, and source control.
- Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
- Maintaining current web and back-end features
- Learning new skills and technologies as company products and industry standards warrant
Required Skills:
- 2-6 years of experience building RESTful APIs
- 2+ year of hands-on Java experience using Play 1.x framework
- Knowledge of Spring or Grails frameworks is a plus
- Ability to write SQL.
- Understanding of OOP
- Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
- Basic knowledge of Unix
- Excellent verbal, written, and interpersonal communication skills
- 3-8 years of software development experience
- Undergraduate degree in the field of computer science or equivalent
- Able to handle multiple tasks in a fast paced environment