Operations Manager E-commerce at DYD · Mumbai · 5 - 6 years · ₹8L - ₹10L / yr · Raised funding · Posted 11 Apr 2022
DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.
Duties and Responsibilities:
- Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Liaise with Designer Team on artwork requirements and monitor deadlines for completion
- Responsible for stock inventory accuracy and to address any discrepancy.
- Assist Customer Relations department on product knowledge.
- Logistic coordination when required.
- Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
- Involved in product listing, updating pricing & promotion on company’s website.
- Monitor Orders from initiation to completion and raise flags whenever required
- Monitor Service vehicles route plan and report deviations.
- Generate analysis and sales reports on regular basis.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Head on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
Desired Profile:
- Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication, Excel and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
- Experience working on Google and web analytics
- Support evaluating and executing SEO strategies
- Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
- Ability to develop systems, processes and infrastructure related to logistics.
- Implemented lean processes and innovative technology solutions to improve automation and productivity
- Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business
Shubham Vishwakarma
Full Stack Developer - Averlon
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Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.
About the Company
We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.
Roles and Responsibilities
1. Online Catalog Management
- Ensure product catalog hygiene across all e-commerce platforms
- Update product listings, descriptions, pricing, and availability
- Conduct regular audits to identify and resolve listing issues or inconsistencies
2. E-Commerce Platform Operations
- Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
- Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
- Resolve technical and operational issues in a timely manner
3. Sales and Performance Optimization
- Drive sales growth through data-backed strategies and promotions
- Plan and execute initiatives to improve product visibility and conversion
- Identify and onboard new e-commerce platforms to expand digital reach
- Analyse sales trends and optimize listings for performance
4. Customer Coordination
- Handle customer queries, complaints, and feedback across platforms
- Work closely with customer support teams to enhance the buying experience
- Implement strategies to improve customer satisfaction and online ratings
5. Logistics and Order Fulfilment
- Coordinate with production, warehousing, and logistics teams
- Track and resolve issues related to delays, returns, and cancellations
- Monitor inventory levels to avoid stock-outs or overstocking
6. Online Reputation Management
- Monitor brand reviews and ratings across e-commerce platforms
- Respond to customer feedback professionally and promptly
- Collaborate with marketing teams to maintain a positive brand image
7. Data Analysis and Reporting
- Analyse sales and platform performance using Excel and related tools
- Prepare weekly and monthly performance reports
- Share actionable insights to optimize campaigns and product placement
8. Cross-Functional Collaboration
- Work closely with marketing, production, warehouse, and logistics teams
- Coordinate with digital media teams on platform-specific promotions
- Stay updated on e-commerce trends and best practices
Desired Candidate Profile
Experience:
- Minimum 1 years of experience in e-commerce operations
- FMCG or D2C background preferred
Platform Expertise:
- Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms
Education:
- Bachelor’s degree (BBA, BMS, or equivalent preferred)
Job Description:
We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.
Responsibilities:
• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).
• Create, update, and optimise product catalogues including descriptions, images, and attributes.
• Ensure accurate pricing, inventory updates, and stock availability.
• Monitor order processing, returns, cancellations, and customer-related issues.
• Handle payment reconciliation, settlement tracking, and resolve discrepancies.
• Coordinate with internal teams for seamless order fulfilment and operations.
• Track performance metrics such as sales, returns, and listing health.
Qualifications & Skills Required:
• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).
• Strong understanding of catalogue management and backend workflows.
• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.
• Familiarity with payment reconciliation and settlement reports.
• Proficiency in MS Excel or Google Sheets.
• Good analytical and problem-solving skills.
• Excellent communication, coordination, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
Quick Commerce & E-commerce Executive
About the Role
We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.
Key Responsibilities
- Manage product listings and operations across quick commerce and e-commerce platforms
- Coordinate inventory planning and stock updates across channels
- Monitor order flow, fulfillment, and dispatch timelines
- Schedule and track FBA and marketplace shipments
- Coordinate with warehouse, logistics, and platform partners
- Track stock levels and prevent inventory stock-outs
- Monitor returns, cancellations, and operational issues
- Ensure smooth backend operations across all sales channels
- Generate and maintain operational reports as required
Requirements
- 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
- Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
- Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
- Understanding of inventory management and order fulfillment processes
- Strong attention to detail and organizational skills
- Ability to coordinate with multiple stakeholders and solve operational issues
- D2C or consumer brand experience preferred
What We're Looking For
- Strong ownership mindset
- Excellent execution and follow-through
- Problem-solving attitude
- Ability to work in a fast-paced environment
- Willingness to learn and grow with the company
Location
Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.
About Us:
company name is Flyers. Frisker's is our brand name. It is a Delhi-based T-shirt manufacturing company. We sell on Amazon, Myntra & Flipkart and are growing 30% MoM.
Role: E-commerce Growth Manager
We need someone who can directly own and grow our sales on Amazon, Myntra, and Flipkart.
Key Responsibilities:
1. Own P&L and sales targets for all 3 marketplaces
2. Run & optimize Amazon PPC, Myntra Brand Ads for ROAS
3. Catalog management: New listings, SEO, A+ content, pricing
4. Deal planning, inventory management, OOS control
5. Daily reporting: Sales, competitor analysis, keyword research
Must Have:
1. 2-4 years of experience in Amazon Seller Central / Myntra / Flipkart
2. Proven track record of sales growth in Apparel/D2C
3. Hands-on with PPC and campaign management
4. Excel + Data driven mindset
Good to Have: Vendor Central, Advertising Console
What we offer:
Salary: 20k to 40k + Insentive
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Full Stack Developer - Averlon