Product Manager

As the Digital Product Manager, you will be responsible for defining product requirements, managing the product roadmap, coordinating software development, and ensuring the successful delivery of new features and enhancements. In addition, you will own the day-to-day management of the Open Axis website, including content updates, UI improvements, deployments, maintenance, and performance optimization.

You will work closely with business stakeholders, external technology partners, and internal teams to build digital solutions that enhance customer experience and support the company's long-term growth.

Key Responsibilities

Product Strategy & Management

Own and manage the product roadmap in alignment with business objectives and strategic priorities.

Gather, analyze, and document business requirements from internal and external stakeholders.

Translate business requirements into user stories, functional specifications, workflows, and detailed acceptance criteria.

Manage and prioritize the product backlog based on business value and customer needs.

Coordinate feature planning, sprint execution, testing, bug resolution, and production releases.

Conduct User Acceptance Testing (UAT) and ensure all releases meet business and quality standards.

Identify opportunities to improve user experience, operational efficiency, automation, and overall platform performance.

Maintain comprehensive product documentation, workflows, release notes, and functional specifications.

Website & Digital Platform Management

Own the day-to-day maintenance, administration, and continuous improvement of the Open Axis corporate website built using Node.js and React.

Independently implement website content updates, UI enhancements, bug fixes, and minor-to-medium complexity feature improvements.

Monitor website performance, uptime, responsiveness, security, SEO, and overall user experience.

Troubleshoot website issues and ensure minimal downtime through proactive monitoring and timely resolution.

Manage website deployments, version control, backups, hosting infrastructure, SSL certificates, DNS records, and domain administration.

Coordinate with marketing and leadership teams to publish landing pages, announcements, product updates, and new website content.

Ensure the website follows modern SEO practices, accessibility guidelines, performance optimization techniques, and security standards.

Maintain technical documentation for deployments, configurations, updates, and website infrastructure.Technical Coordination & Vendor Management

Serve as the primary point of contact between Open Axis and external technology partners.

Coordinate software development activities, feature implementation, bug fixes, testing, and production deployments.

Minimum 4 to 5 years of experience in Product Management, Digital Product Management, Business Analysis, or a similar role.

Proven experience managing web-based products or digital platforms throughout the complete product lifecycle.

Hands-on experience maintaining and supporting websites built using Node.js and React.

Experience working with software development teams and external technology vendors.

Strong experience coordinating website maintenance, deployments, feature releases, bugtracking, and enhancements.

Experience working in Agile environments using tools such as Jira, Confluence, or similar projectmanagement platforms.

Experience troubleshooting and implementing minor-to-medium complexity websiteenhancements independently.

Experience managing website hosting, SSL certificates, DNS records, cloud infrastructure,backups, and production deployments.

Experience with B2B marketplaces, e-commerce, SaaS, logistics, supply chain, or fintechplatforms will be an advantage.

Experience with cloud hosting platforms such as AWS, Azure, DigitalOcean, or similar ispreferred.

Educational Qualifications

Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related technical discipline.

An MBA in Product Management, Technology Management, Operations, Information Systems, or a related field will be an added advantage.

Strong understanding of:

Modern web application architecture

REST APIs

Databases

Software Development Life Cycle (SDLC)

Agile development methodologies

Hands-on experience with Node.js and React is mandatory for this role. Technical Skills

JavaScript (ES6+)

HTML5

CSS3

Git / GitHub

REST APIs

SQL / NoSQL databases

Jira / Confluence

Website deployment and hosting

Cloud platforms (AWS, Azure, DigitalOcean, or similar)

SEO fundamentals and website performance optimization

Core Competencies

Strong business analysis and requirement gathering skills.

Excellent stakeholder and vendor management capabilities.

Strong analytical thinking and problem-solving abilities.

Experience writing user stories, acceptance criteria, and functional specifications.

Excellent communication, documentation, and presentation skills.

Strong understanding of Agile software development practices.

Ability to manage multiple priorities in a fast-paced startup environment.

High ownership mindset with the ability to work independently.

Strong cross-functional collaboration and decision-making skills.

Attention to detail and commitment to delivering high-quality digital products.

E-Commerce Executive

Industry: FMCG - Food Products (D2C Brand)

Employment Type: Full-Time, Permanent

Roles and Responsibilities:

1. Online Catalog Management

Ensure menu and product catalog hygiene across all e-commerce platforms.

Update product listings, descriptions, pricing, and availability.

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart, Blinkit, and others.

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies.

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization

Meet and exceed sales targets through data-driven strategies and promotions.

Formulate and execute marketing strategies to boost product visibility and increase sales.

Research and on board new e-commerce portals to expand the brand’s digital footprint.

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion.

4. Customer Coordination

Address and resolve customer queries and complaints across e-commerce platforms.

Collaborate with customer service teams to enhance the buying experience and build customer loyalty.

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment

Coordinate with production, warehousing, and logistics teams to ensure seamless order fulfilment.

Track and resolve issues related to order delays, returns, and cancellations.

Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management

Monitor and manage the brand’s online reputation across all platforms.

Respond to customer feedback and reviews professionally and promptly.

Work with the marketing team to implement strategies for maintaining a positive brand image.

7. Data Analysis and Reporting

Use tools like Excel to analyse sales data, customer trends, and platform performance.

Generate and present weekly and monthly performance reports.

Provide actionable insights to optimize campaigns and product placements.

8. Collaboration and Coordination

Work closely with internal teams, including marketing, production, warehousing, and logistics.

Partner with digital media teams to develop promotional campaigns for e-commerce platforms.

Stay updated on the latest trends in the e-commerce landscape and implement best practices.

Desired Candidate Profile:

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C sectors.

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms.

Skills:

Strong proficiency in Microsoft Excel for data analysis and reporting.

Excellent organizational and multitasking abilities.

Strong communication skills for internal and external coordination.

Analytical mind-set to identify trends and formulate data-driven strategies.

Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

We are looking for an experienced Product & IT Manager who can combine product management, project management, and hands-on understanding of software development technologies. The role will be responsible for managing the product portfolio, driving technology initiatives, coordinating development projects, and ensuring effective delivery across product, IT, and development teams. 

Key Responsibilities 

• Plan, manage, and track software/product development projects, including timelines, milestones, dependencies, risks, resources, and deliverables.

• Work closely with developers, QA, UI/UX, business teams, and stakeholders to ensure timely and quality delivery.

• Drive product delivery, client servicing, and asset retention through actionable and implementable strategies. 

• Monitor emerging technologies and recommend relevant solutions such as cloud, SaaS, analytics, AI/ML, and automation.

Project Management & Development Technology Experience – Mandatory

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

Key Competencies

• Product & Project Management • Software Development Lifecycle (SDLC)

• Technology & Solution Understanding

• Agile / Scrum Project Delivery

• Stakeholder & Client Management

• Team Leadership & People Management

• Strategic Planning & Roadmap Management

• Risk, Budget & Vendor Management •

Digital Transformation

• Problem Solving & Decision Making