VP-Product

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

We are looking for a Senior Oracle EBS Technical Consultant to join our team. In this role, you will be responsible for providing technical expertise in Oracle E-Business Suite (EBS) and related technologies. You will work closely with clients to understand their business requirements and provide solutions to meet their needs.

Responsibilities: 

1.     Collaborating with clients to gather and document technical requirements.

2.     Designing, developing, and implementing customizations and extensions to Oracle EBS.

3.     Providing technical support and troubleshooting for Oracle EBS.

4.     Conducting code reviews and ensuring best practices are followed.

5.     Leading technical workshops and training sessions for clients and internal team members.

6.     Keeping up to date with the latest technologies and industry trends in Oracle EBS.  

7.     Experience in the preparation of Technical Design documents

8.     Can work independently and progress the build of a CEMLI/RICE object from a technical design document

Technical Skills

1.     Hands on experience on Data Conversion/Migrations, Inbound / Outbound interfaces, Reports, Forms and Customizations.

2.     Experience in Implementation and RICE Customizations of Oracle Applications 11i/R12

3.     Expertise in SQL, PL/SQL and Performance tuning.

4.     Expertise in Oracle Forms (Development and Personalization), BI Publisher Reports, Oracle Workflows.

5.     OAF experience will be preferable

6.     Sound knowledge in using Oracle APIs for interfaces to Oracle Financials and AOL/Sys-Admin components.

7.     Good knowledge on functional flows FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).

8.     Solid understanding of Oracle EBS database/table structures and the integration and impacts between modules

9.     Ability to design and document solutions for complex problem

Qualifications: 

1.     Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

2.     Minimum of 8-10 years of experience in Oracle EBS technical development.

3.     Strong technical skills in Oracle EBS R12 and related technologies such as Oracle Forms, Oracle Reports, PL/SQL, Oracle Workflow, OAF, ADF, and XML Publisher.

4.     Strong analytical and problem-solving skills.

5.     Excellent communication and interpersonal skills.

6.     Ability to work independently and in a team environment.

7.     Capable of working in a fast paced, dynamic, team-oriented environment.

If you are a motivated individual with a passion for Oracle EBS technology and a desire to work in a dynamic, fast-paced environment, we encourage you to apply for this position. We offer competitive salary, comprehensive benefits, and opportunities for career growth and advancement.

Job Description:

Key Responsibilities:

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 3-4 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Experience: 5.5-8.5 years
• Must Have: Design patterns (Expert), Game Development - General Experience, HTML5 (Expert), JavaScript (Expert), PixiJS
• Skills: ReactJS + HTML + CSS + ReactMaterialUI - Frontend developer with hands on experience in React JS Or Angular.
• Must has prior experience in developing microservices for customer facing channels. - Implementing pixel perfect design of components.
• Candidate should have good knowledge of working with React JS, NodeJS, advanced JavaScript, HTML5, CSS3,Mongo DB,
• Component-based frontend architecture along with how to design components in a way so that they can handle a big dataset.
• Unit testing, Code review and CI/CD process and flow.
• Knowledge of GitHub - Should have worked with tools like webpack.
• Code review tools like TSlint, Jslint, React-and, Redux-forms, super-agent is added advantage. Expectation: Spends 100% of time in implementing front end for all user stories.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Oddr is looking for an experienced senior full-stack engineer to help us build scalable multi-tenanted enterprise Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and develop distributed microservices with a strong emphasis on security, resiliency, scalability, performance, and quality. As a senior engineer, the candidate should be able and willing to mentor and guide fellow team members on best practices like code styling, efficiency, and testability as the team scales and grows. The candidate should demonstrate leadership qualities, be a self-motivated team player, and take pride in what they deliver.

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

Requirements:

• Strong proficiency in .NET Core and C#
• Strong proficiency in React.js and its core principles
• Solid understanding of JavaScript/TypeScript, CSS, HTML, and other standard frontend technologies and tools
• Experience with backend and frontend test automation frameworks and tools
• Strong knowledge of Cloud development concepts
• Experience with successful end-to-end delivery of web applications in the Cloud. Azure knowledge is a strong plus.
• Experience with API-driven development and developing RESTful APIs
• Experience with database design and writing complex SQL
• Ability to write clean, well-structured code with adequate test coverage, proper abstraction, and reusability
• Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
• Good understanding and experience with Agile development methodologies
• Ability to understand business requirements and translate them into technical requirements
• Excellent communication skills
• Excellent problem-solving skills

Minimum qualifications required:

• Bachelor's degree in Computer Science from a reputable institute. Master's preferred.
• 5 years of experience. 7 years preferred.

We are looking for energetic Relationship Managers for closing high ticket Real Estate Deals.

People who are hungry for growth and making big bucks.

if you have sales experience in any industry then you are the right person for this job.

Job Location: Whitefield, Bangalore (Most of the time you need to be on the field visit with the clients)

Responsibility:

• Follow up, Show Properties, Negotiate, and Close deals

Must-Have:

• A Two Wheeler
• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations.

Joining Immediate

Role: Relationship Manager
Industry Type: Real Estate
Functional Area: Sales & Business Development
Employment Type: Full Time, Permanent

Education
UG :Any Graduate
PG :Any Postgraduate

Key Skills:

Communication Skills, Presentation Skills, Sales, Negotiation Skills, Sales Ability, Business Development

Job Types:

Full-time, fixed salary + Commission 

About Urnest:

We are a proptech realty startup started in 2021, We are a small but dedicated team, solving some awesome real-world challenges.

We are a consumer-centric highly focused team with a culture of recognizing and rewarding not just performance but also effort and potential. We are expanding big and will be growing 10x in the next 15 months - in terms of team, customers and revenues.

This is the perfect stage to join us and thrive with us.

1. Write compelling content for Print Ads, Website, and Digital Marketing Ads
2. Collaborate with designers and creative teams and  Write high-quality product descriptions
3. Developing new ideas for a website, SEO, and blog content and help establish brand presence