VP-Product

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

Job Title: Data Analyst-Fintech

Job Description:

We are seeking a highly motivated and detail-oriented Data Analyst with 2 to 4 years of work experience to join our team. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and a passion for transforming data into actionable insights. In this role, you will play a pivotal role in gathering, analyzing, and interpreting data to support informed decision-making and drive business growth.

Key Responsibilities:

1.      Data Collection and Extraction:

§ Gather data from various sources, including databases, spreadsheets and APIs,

§ Perform data cleansing and validation to ensure data accuracy and integrity.

2.      Data Analysis:

§ Analyze large datasets to identify trends, patterns, and anomalies.

§ Conduct analysis and data modeling to generate insights and forecasts.

§ Create data visualizations and reports to present findings to stakeholders.

3.      Data Interpretation and Insight Generation:

§ Translate data insights into actionable recommendations for business improvements.

§ Collaborate with cross-functional teams to understand data requirements and provide data-driven solutions.

4.      Data Quality Assurance:

§ Implement data quality checks and validation processes to ensure data accuracy and consistency.

§ Identify and address data quality issues promptly.

Qualifications:

1.      Bachelor's degree in a relevant field such as Computer Science, Statistics, Mathematics, or a related discipline.

2.      Proven work experience as a Data Analyst, with 2 to 4 years of relevant experience.

3.      Knowledge of data warehousing concepts and ETL processes is advantageous.

4.      Proficiency in data analysis tools and languages (e.g., SQL, Python, R).

5.      Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.

6.      Strong analytical and problem-solving skills.

7.      Excellent communication and presentation skills.

8.      Attention to detail and a commitment to data accuracy.

9.      Familiarity with machine learning and predictive modeling is a bonus.

If you are a data-driven professional with a passion for uncovering insights from complex datasets and have the qualifications and skills mentioned above, we encourage you to apply for this Data Analyst position. Join our dynamic team and contribute to making data-driven decisions that will shape our company's future.

Fatakpay is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please Apply - https://zrec.in/7EYKe?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             Senior DevOps Engineer / SRE

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

​

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.

Role Summary

We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).

Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.

Ideal Candidate Profile

• Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Strong Hands-on experience with managing Large Scale Production Systems
• Strong Production Troubleshooting Skills and handling high-pressure situations.
• Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
• Worked on making production systems more Scalable, Highly Available and Fault-tolerant
• Hands-on experience with ELK or other logging and observability tools
• Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
• Problem-Solving Mindset
• Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
• Good with Python/Go Scripting Automation
• Strong with fundamentals like DNS, Networking, Linux
• Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
• Good experience with Incident Response, Incident Management, Writing detailed RCAs
• Experience with Applications best practices in making apps more reliable and fault-tolerant
• Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
• Able to manage multiple clients and take ownership of client issues.
• Experience with Git and coding best practices

Good to have

• Team-leading Experience
• Multiple Client Handling
• Requirements gathering from clients
• Good Communication

Key Responsibilities

1. Design and Development:
2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
4. Write clean, maintainable, and efficient code, following best practices and coding standards.
5. Cloud Infrastructure:
6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
7. Implement and manage CI/CD pipelines for automated deployment and testing.
8. Ensure the security, reliability, and performance of cloud infrastructure.
9. Technical Leadership:
10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
12. Lead technical discussions and contribute to architectural decisions.
13. Problem Solving and Troubleshooting:
14. Identify, diagnose, and resolve complex software and infrastructure issues.
15. Perform root cause analysis for production incidents and implement preventative measures.
16. Continuous Improvement:
17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
18. Contribute to the continuous improvement of development processes, tools, and methodologies.
19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
20. Collaboration:
21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
22. Communicate effectively with stakeholders, including technical and non-technical team members.
23. Client Interaction & Management: 
24. Will serve as a direct point of contact for multiple clients.
25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
26. Involve both direct interaction with clients and internal team coordination.
27. Production Systems Management: 
28. Must have extensive experience in managing, monitoring, and debugging production environments. 
29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.

Roles and Responsibilities:

- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.

- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.

- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.

 -Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.

-Develop and execute influencer marketing strategies and creative campaigns

- Keep abreast of emerging trends, technologies, and influencers

- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

Hands-on experience on advance excel and effective communication skills

Preferred Location Mumbai

We are hiring MIS Executive at Jaro Education. If you think you are the best match for the job do contact us.

MUST have skills:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Understanding of Threejs Concepts
• Experience working with Threejs Immersive projects using Camera,Lights,Textures,Animations and shaders.
• Understanding of APIs, pagination, searching, sorting 
• Experience in setting up Projects with Webpack and the various loaders and plugins.
• Creating high performance UI etc.
• Proficient understanding of web markup, including html5 and css3.
• Basic understanding of 3D mathematics.
• 1 years of experience in 3D technologies such as WebGL, Three.js, etc
• Experience working in a Distributed/Cloud-based environment.

Experience:

• Min 3 year experience
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

We looking for experienced and creative UI/UX Developers to join our growing team!

Requirements:

• Experience in building Web UI applications which integrate with the backend services
• Proficient and Expert in JavaScript with expertise in ReactJS and React based eco-system - Redux, React Native etc. to build applications in a modular way.
• Proficient in build and project management tools for UI projects - NodeJS, NPM, Webpack, Yarn, Babel, Linters etc.
• Intermediate level skills in designing UI tailored for the best UX experience - understanding of UX techniques.
• Experience of using other UI frameworks like AngularJS and some popular libraries like jQuery etc.

Responsibilities:

• Develop high-quality software design and architecture
• Technology research and evaluations
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Work directly with the existing and potential customers
• Collaborate with vendors to enhance the product
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Document development phases and monitor systems
• Ensure software is up-to-date with latest technologies
• Technical on boarding of new hires

Compensation, Perks, and Differentiators:

• Healthcare
• Unlimited PTO
• Paid sick days
• Paid holidays
• Continuing education
• Equity and performance-based pay options
• As our company evolves, so do our benefits. We’re actively innovating how we support our employees.

• Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Develop, implement and manage the company’s social media strategy
• Manage and oversee social media content
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
• Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Monitor and evaluate performance across the company's social channels in order to improve engagement.
• Execute quarterly marketing plans to meet overall business targets.

• software engineering experience focused on web development.
• Hands on experience in architecting large scale frontend applications.
• Have detailed hands-on experience of cutting edge web technologies (HTML5, CSS, Javascript, TypeScript), Application Servers, Web Applications 
• Experience developing UI with JavaScript development frameworks (e.g. React, Angular, Vue, Bootstrap, etc)