
Experience required:
0.5 - 3 years of experience
Responsibilities:
- Day to day maintenance of the website. Along with updating banners, products, product content, blogs, SEO recommendations also maintain a tracker of all updates on the website
- Coordinate with design and development team to implement strategy
- Create project plan and timelines for execution
- Maintaining and recording minutes of the meeting with internal and external stakeholders
- Keep a track of website health: by conducting regular test plans, working on site experience as well as PageSpeed insights
- Provide inputs on improving website experience basis GA reports
- Preparing monthly website performance reports
- Ensure smooth client communications
- All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail
- Keep up-to-date with industry best practices and monitor competitor websites
- Stay abreast of new developments in software, trends, and practices. Maintain good awareness of key plugins to be able to rapidly select the best approach for a new site build or update
KPIs:
- TAT of website uploads
- 4 recommendations from monthly reports adapted by the clients
- 2 case studies based on successful recommendations
- <4 escalations per year
Skills required:
- Strong attention to detail with an analytical mind and problem-solving attitude
- Ability to manage and work with teams
- Ability to adapt to new tools and softwares
- Google Analytics Power User
- Has experience operating at least 1 CMS
- Self starter attitude, proactive
- Strong communication skills, both written and verbal, with excellent interpersonal skills
Tools to master:
- Google Analytics
- Hotjar
- Microsoft Clarity
- CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
- Shopify Analytics
- Google Search Console
- Google Tag Manager
- Google Docs, Slides, Sheets | Excel, Word, Powerpoint

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