
At Truemeds, our mission is “ to make healthcare affordable and accessible to all”.
Through our products and services, we enable lakhs of Indians to choose medicines that are effective on their health as well as their wallets. We do not compromise on quality when it comes to the medicines we sell on our platform, the service we provide or the people we hire. We are backed by Info WestBridge and InfoEdge Ventures who have enabled many startups like Zomato, Policy Bazaar and Healthians to become household names today.
If you are looking for exponential growth, read further.
Responsibility:
- This is a generalist product role with a focus on problem statements around customer experience, customer support & user insights. For the product you will be building, you will help define and manage the end-to-end user experience.
- As a member of the Product Team, you will drive the strategy, roadmap, execution and growth of a product area.
- You will work closely with other product managers, engineers, designers, sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics etc.) to ship high-quality products.
- Help create a world-class customer experience platform supporting end-users as well as internal & support teams.
- PMs on the team enjoy a high degree of responsibility and ownership.
Experience Range:
- 2 - 5 years of product management experience at a startup
Skill Sets:
- Have strong generalised problem-solving skills which involve structured thinking, ability to analyse situations, and creativity to come up with ideas and solutions.
- You don’t easily get “stuck” and have a strong and clear sense of what a high-quality product feels like (you use or are aware of a bunch of products and apps and what’s good and not good about those) and a high bar on quality.
- Have a solid understanding of the technical architecture of mobile/web applications and ecosystem - app stores, deep linking, server-side and client-side designs
- Are collaborative yet comfortable challenging others and being challenged on your ideas.
- Are very customer-focused and ensure the quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others
- Ability to interpret and make decisions based on data
- Bring in independent thought, like to challenge conventional thinking and identify opportunities to drastically simplify and improve ways of doing things, especially using technology.

About Truemeds India
About
True medicines at true prices! Our motto is to deliver value added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it in their price range. Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.
Connect with the team
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Role Overview
The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.
This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.
Key Responsibilities
- Translate business and growth strategies into actionable operational plans
- Design, implement, and maintain SOPs, workflows, and execution frameworks
- Coordinate across sales, marketing, academics, operations, and support teams
- Support hiring, onboarding, and training processes in collaboration with HR
- Monitor execution timelines, delivery quality, and operational consistency
- Track key performance indicators and prepare structured performance reports
- Identify process gaps and drive continuous operational improvements
- Act as a bridge between leadership planning and on-ground execution
Eligibility & Requirements
- Prior experience in strategic operations, business operations, or senior operations roles
- Strong organizational, planning, and execution skills
- Ability to manage multiple teams and cross-functional priorities
- Process-oriented mindset with a focus on clarity and outcomes
- Experience in education, EdTech, or service-based organizations preferred
- Strong communication and coordination capabilities
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
1 to 3 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Read less
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
- Designing stateless components in React Native.
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
saurabh.srivastava@planetsparkin
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1. Write efficient code
2. Design Robust, scalable feature.
3. Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
Requirements:
1. Work exp in Ruby On Rails
2. Exp in software development.
3. Knowledge of front rnd such as javacript, HTML, CSS, JQuery.
4. Good knowledge of relational databases.
5. Working knowledge of NoSQL databases
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