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Customer Support Officer - Bengalore
Multiple vacancies
Customer Support Officer - Bengalore
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Customer Support Officer - Bengalore

at Multiple vacancies

Agency job
0 - 5 yrs
₹2.4L - ₹3.5L / yr
Bengaluru (Bangalore)
Skills
English Proficiency

Job Title: Customer Support Executive / Voice & Non-Voice Process

Location: Multiple locations including GB Palya, AKR Tech Park, Whitefield, Shivaji Nagar, GNR - Kudlu Gate, Jayanagar

Qualification: 12th Pass / Graduate / MBA Fresher (depending on the process)

Job Type: Voice - Domestic, Semi Voice, Non-Voice

Language Requirements: Hindi, Tamil, Kannada, Malayalam, Telugu, and other regional languages depending on the process

Experience: Freshers and experienced candidates welcome (Experience requirements vary by process, from freshers to 1 year in BPO voice or sales)

Salary Range: ₹14,000 to ₹35,000 per month (CTC/Take Home varies by process)

Job Description:

We are hiring for multiple customer support roles across various processes including voice and non-voice. Candidates will handle domestic voice calls, semi-voice, or non-voice tasks depending on the assigned process. Fluency in English and regional languages is required as per the job role.

Key Responsibilities:

  • Handle inbound/outbound customer calls professionally
  • Provide excellent customer service and resolve queries efficiently
  • Maintain call quality and adhere to company guidelines
  • Work in a team environment to meet targets and deadlines

Requirements:

  • Minimum qualification: 12th pass or Graduate (process-specific)
  • Good communication skills in English and regional languages
  • Ability to work in shifts and adapt to dynamic work environments
  • Prior experience in BPO voice or sales is a plus for some roles

Benefits:

  • Competitive salary with performance incentives
  • Opportunity to work with reputed companies like Flipkart, Amazon, ICICI, Titan, etc.
  • Career growth and training opportunities
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

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