
Job Title: Customer Support Executive / Voice & Non-Voice Process
Location: Multiple locations including GB Palya, AKR Tech Park, Whitefield, Shivaji Nagar, GNR - Kudlu Gate, Jayanagar
Qualification: 12th Pass / Graduate / MBA Fresher (depending on the process)
Job Type: Voice - Domestic, Semi Voice, Non-Voice
Language Requirements: Hindi, Tamil, Kannada, Malayalam, Telugu, and other regional languages depending on the process
Experience: Freshers and experienced candidates welcome (Experience requirements vary by process, from freshers to 1 year in BPO voice or sales)
Salary Range: ₹14,000 to ₹35,000 per month (CTC/Take Home varies by process)
Job Description:
We are hiring for multiple customer support roles across various processes including voice and non-voice. Candidates will handle domestic voice calls, semi-voice, or non-voice tasks depending on the assigned process. Fluency in English and regional languages is required as per the job role.
Key Responsibilities:
- Handle inbound/outbound customer calls professionally
- Provide excellent customer service and resolve queries efficiently
- Maintain call quality and adhere to company guidelines
- Work in a team environment to meet targets and deadlines
Requirements:
- Minimum qualification: 12th pass or Graduate (process-specific)
- Good communication skills in English and regional languages
- Ability to work in shifts and adapt to dynamic work environments
- Prior experience in BPO voice or sales is a plus for some roles
Benefits:
- Competitive salary with performance incentives
- Opportunity to work with reputed companies like Flipkart, Amazon, ICICI, Titan, etc.
- Career growth and training opportunities

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Review Criteria:
- Strong Dremio / Lakehouse Data Architect profile
- 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
- Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
- Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
- Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
- Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
- Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
- Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
- Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies
Preferred:
- Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) or data catalogs (Collibra, Alation, Purview); familiarity with Snowflake, Databricks, or BigQuery environments
Role & Responsibilities:
You will be responsible for architecting, implementing, and optimizing Dremio-based data lakehouse environments integrated with cloud storage, BI, and data engineering ecosystems. The role requires a strong balance of architecture design, data modeling, query optimization, and governance enablement in large-scale analytical environments.
- Design and implement Dremio lakehouse architecture on cloud (AWS/Azure/Snowflake/Databricks ecosystem).
- Define data ingestion, curation, and semantic modeling strategies to support analytics and AI workloads.
- Optimize Dremio reflections, caching, and query performance for diverse data consumption patterns.
- Collaborate with data engineering teams to integrate data sources via APIs, JDBC, Delta/Parquet, and object storage layers (S3/ADLS).
- Establish best practices for data security, lineage, and access control aligned with enterprise governance policies.
- Support self-service analytics by enabling governed data products and semantic layers.
- Develop reusable design patterns, documentation, and standards for Dremio deployment, monitoring, and scaling.
- Work closely with BI and data science teams to ensure fast, reliable, and well-modeled access to enterprise data.
Ideal Candidate:
- Bachelor’s or Master’s in Computer Science, Information Systems, or related field.
- 5+ years in data architecture and engineering, with 3+ years in Dremio or modern lakehouse platforms.
- Strong expertise in SQL optimization, data modeling, and performance tuning within Dremio or similar query engines (Presto, Trino, Athena).
- Hands-on experience with cloud storage (S3, ADLS, GCS), Parquet/Delta/Iceberg formats, and distributed query planning.
- Knowledge of data integration tools and pipelines (Airflow, DBT, Kafka, Spark, etc.).
- Familiarity with enterprise data governance, metadata management, and role-based access control (RBAC).
- Excellent problem-solving, documentation, and stakeholder communication skills.
Preferred:
- Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) and data catalogs (Collibra, Alation, Purview).
- Exposure to Snowflake, Databricks, or BigQuery environments.
- Experience in high-tech, manufacturing, or enterprise data modernization programs.
Type, Location
Mumbai, Maharashtra, India
Desired Experience
4+ years
Roles and Responsibilities :
Skills required :
- Strong knowledge of javascript programming, ReactJS, HTML5, CSS3, SASS, ES6 Strong knowledge of modern responsive design techniques
- Strong knowledge of stateless microservices (node/java/etc..), HTTPS/REST, JSON, Webpack/Grunt/Gulp
- Very good understanding and implementation experience of web application UI using OpenID Connect login/authentication
- Version Control – Git, CI/CD of UI projects(e.g. CircleCI, Travis CI, Jenkins), configuration and deployment of static UI assets
Must have skills :
- Must have at least 4 years of industry experience in white labeled Front End web application design & development
- Experience in Test Driven Development, Front End testing and performance optimization (e.g. Jest, unit testing, end-to-end testing)
As a back-end developer, you’ll work on our back-end app that is built with Ruby on Rails. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team.
Responsibilities
- Work in our main app back end built with Ruby on Rails
- Act as an architect of new features
- Review other people's code
- Fix bugs
- Help in decisions of technology and business
- Support internal team
- Refactor code
Requirements
- At least 3 years of industry experience
- At least 1 year of experience working on Ruby on Rails projects
- Comfortable in dealing with server infrastructure and deployment processes
- Experience with continuous delivery and automated testing.
- Experience with refactoring Ruby on Rails applications
- Experience in designing, developing and maintaining APIs
- Can work for at least a couple of hours during Japanese business hours
Nice to haves
These aren’t required, but be sure to mention them in your application if you have them.
- UI/UX design principles
- Good understanding of coding best practices and design patterns
- Understanding of security technologies (encryption, authentication, OAuth 2.0)
- Contribution to open source projects
- Interest and ability to learn other coding languages as needed
- Agile Development experience
About the co.– Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
Job Location: Gurgaon
Reporting of the role This role reports to the Technology Architect,
Key Accountabilities: This role is for a Technical Specialist who can understand and solves complex functional, technical, and architectural practices that cover data and can understand the end-to-end data lifecycle capabilities and technologies and provide architectural guidance in the selection, articulation, and use of the chosen solutions.
The successful candidate will be expected to interact with all levels of the business and technical community, seeking strong engagement with all stakeholders. The candidate should be an expert in functional data architecture & design, including strong data modelling. A candidate who is self-disciplined, with a keenness to master, suggest, and work with different technologies & toolsets. The role would also involve intensive interaction with the business and other technology functions, so good communication skills and the ability to work under pressure is essential
What you’ll bring:
5-7 years of strong experience in working with SQL, Python, ETL development, and AWS.
Strong Experience in writing complex SQLs
Good Communication skills Work with senior staff and business leaders to identify requirements for data/information across the core business domains
Work with Project Managers Business Analysts and other subject matter experts to identify and understand requirements
Good experience working with any BI tool like Tableau, or Power BI. Familiar with various cloud technologies and their offerings within data specialization and Data Warehousing.
Snowflake is good to have.
Minimum qualifications:
B. Tech./MCA preferred
Excellent 5 years Hand on experience in Big data, ETL Development, and Data Processing
Regards
Team Merito
Experience Required :
- Must have hands on development experience of 4 to 8 years.
Skills Required :
Candidate must have good experience in the following :
- Angular JS/Vue JS
- Java script/Jquery
- ASP.Net,
- SQL Server
- C#/LINQ
- WEB API Good To Have :
1. DevExpress / DevExtreme Third Party Control
2. HTML, CSS.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms Qualifications
- Freshers can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Generate Sales and interact with prospective customers through modes likes Mail, Phone, Chat etc.
Verify and nurture daily leads by understanding the Customers requirements.
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Answering potential customers' questions and sending additional information per email.
Manage relationship with key customers and schedule meetings with them on a timely basis.
Assist customers with all knowledge on products and services.
Understanding customers' needs and identifying sales opportunities.
Timely, professional and accurate reply to all incoming sales enquirys received by phone, email and other formats.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Upselling products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Perform follow up for all outbound calls.
Collaborate with team to achieve better results.
Fast learner and passion for sales
Exceptional written, verbal and presentation skills.
Familiarity with IT recruitment is favourably considered.
Qualification: Graduate & Post-graduate.
Note: Only immediate joiners and work at office.







