Export merchandisers at Matrix Exports · 37 first floor 10th Main Rd, 4th Block, 5th Block, Jayanagar, Bengaluru, Karnataka 560011, above sankesh surana, Bengaluru, Karnataka 560041, Bengaluru (Bangalore) · 0 - 5 years · ₹6000 - ₹8000 / mo · Bootstrapped · Posted 13 Apr 2026

Full ownership of the export lifecycle from inquiry to
delivery. Direct coordination with international buyers,
suppliers, and logistics providers. Absolute responsibility
for compliance, documentation accuracy, and shipment
monitoring.

Similar jobs (5)
Industry: Logistics / Freight Forwarding / Supply Chain
Key Responsibilities:
Manage day-to-day logistics and freight forwarding operations.
Handle Import/Export, Air & Sea Freight and transportation activities.
Coordinate with clients, shipping lines, airlines, transporters, CHA and vendors.
Manage customer relationships and resolve shipment-related issues.
Develop new business opportunities and maintain existing clients.
Prepare quotations, negotiate rates and close business.
Monitor shipment costs, revenue and profitability.
Lead and manage the sales/operations team.
Ensure timely documentation, shipment movement and delivery.
Maintain MIS and operational reports.
Ensure compliance with customs and freight-forwarding procedures.
Requirements:
Graduate in any discipline.
5–10 years of relevant experience in Logistics/Freight Forwarding.
Strong knowledge of Import & Export, Air/Sea Freight and Customs Clearance.
Excellent communication, negotiation and customer-handling skills.
Strong leadership and team-management abilities.
Good knowledge of MS Excel/Office.
Preferred: Candidates with experience in Freight Forwarding + Sales/Operations + Customs/CHA will be preferred.
Key Responsibilities
· Manage end-to-end import documentation and shipment coordination.
· Prepare, verify and maintain Commercial Invoices.
· Packing Lists.
· Bill of Lading / Air Waybill.
· Certificate of Origin.
· Bill of Entry and other import-related documents.
· Coordinate with suppliers, freight forwarders, shipping lines, CHA/customs brokers and transporters.
· Track shipments and ensure timely customs clearance and delivery.
· Follow up on customs documentation, duty payments and clearance status.
· Coordinate transportation from port/airport to the warehouse.
· Verify freight, customs and logistics-related invoices.
· Maintain accurate shipment records and logistics MIS.
· Coordinate with the accounts/finance team for import-related payments and documentation.
· Identify and resolve documentation or shipment-related issues promptly.
· Maintain proper filing and records of all import and shipping documents.
· Use Tally Prime for relevant accounting, purchase, inventory and logistics-related entries.
· Prepare and maintain reports using MS Excel.
Required Experience & Skills
· 3–4 years of relevant experience in Import Documentation & Shipping/Logistics.
· Good practical knowledge of import procedures and customs documentation.
· Experience coordinating with CHA, freight forwarders, shipping lines and transporters.
· Good working knowledge of Tally Prime.
· Good knowledge of MS Excel and MS Office.
· Strong follow-up and coordination skills.
· Excellent attention to detail and documentation accuracy.
· Ability to independently handle multiple shipments and timelines.
Personality & Communication
· Pleasant and professional personality.
· Excellent verbal and written communication skills.
· Confident in communicating with vendors, customers, service providers and internal teams.
· Proactive, responsible and solution-oriented.
· Good interpersonal skills and ability to build positive working relationships.
· Calm and organised while handling time-sensitive shipments and documentation.
Qualification
Graduate in Commerce, Logistics, Supply Chain, Business Administration or a related field.
Ideal Candidate
A dependable and well-organised professional who can independently manage import documentation and shipping coordination, communicate effectively with multiple stakeholders, and ensure shipments move smoothly from supplier to customs clearance to final delivery.
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.

Job Title: Order Management Executive (Order, Warranty & Returns)
Location: Golf course road, Gurgaon
Experience: 2-5 year in order management (O2C)
salary: negotiable
Qualificaton: Graduate
Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)
Shift Timings: 9:30 AM to 6 PM
The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.
Key Responsibilities
Order Management -
- Process incoming orders across multi-channel e-commerce platforms.
- Track shipment milestones to ensure on-time delivery metrics.
- Resolve order bottlenecks by coordinating directly with warehouse teams.
- Manage inventory allocations for backordered or high-demand items.
Return Investigation &; Reporting -
- Analyse return data to identify systemic product defects.
- Generate weekly reports on return rates and root causes.
- Inspect flagged return items to verify customer fraud or damage.
- Collaborate with QA teams to implement corrective action plans.
Warranty Processing & Coordination -
- Evaluate warranty claims against established company policy guidelines.
- Coordinate replacement logistics or issue customer credits efficiently.
- Maintain documentation of all claim approvals and denials.
- Liaise with vendors regarding factory-level defects and reimbursement.
Job Requirements -
- Education: Bachelor’s degree is a must.
- Experience: 2–5 years in Operations or Order management.
- Systems: Proficiency with ERP software (SAP exp will be a Plus).
- Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
- Order creation: Order to Cash experience is must.
- Exposure: Global customer handling will be a plus.
- Analytical Mindset: Ability to translate raw data into actionable insights.
- Attention to Detail for RIR: Precision in auditing claims and processing orders.
- Communication: Strong cross-functional collaboration and vendor management skills.
- Problem-Solving: Quick resolution of logistics conflicts and customer disputes.
Mail updated resume with salary details-
email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
Role: Sales Support
Company Name
Savex Technologies Pvt. Ltd.
Location
Officer Sales Support:
Bangalore
Mode of Working
Work Form Office
Days of Working
6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)
Responsibilities
- Process sales orders and ensure timely order punching in ERP
- Coordinate with warehouse for stock availability and dispatch planning
- Prepare invoices, e-way bills, and related dispatch documentation
- Maintain daily sales MIS and stock reports
- Ensure accurate GRN and stock entries in ERP
- Follow up with sales team for pending orders, approvals, and documentation
- Coordinate with accounts for billing, payment follow-ups, and claim
- reconciliation
- Maintain proper documentation and systematic record filing
- Assist sales team with product availability updates and order status
- Monitor dispatch timelines and coordinate with transporters
- Support in claim processing and issue resolution
- Ensure ERP entries are accurate and updated on real-time basis
Qualification
- Graduate (any stream); B.Com / BBA preferred
- 3–5 years of experience in sales coordination / warehouse support / back
- office operations
- Working knowledge of ERP systems (SAP / Tally / Busy or similar) Strong command over MS Excel (VLOOKUP, Pivot, basic formulas
- preferred) Good communication and inter-department coordination skills
- Ability to multitask and work under pressure
Interview process
Face to Face






