Spocket is a Canada based B2B E-commerce startup. We are looking for talented and experienced individuals to join our India team. This will be a full-time role and you will have to work out of our WeWork office in Thane. Spocket has been consistently achieving great standards with customer communication and has built a strong community of entrepreneurs through proactive interaction. Our success as a startup runs linear to the success of our customers- and your role at Spocket will be focused on providing excellent service to our customers. You will be responsible for handling the entirety of customer and lead queries, concerns and communication. A huge chunk of the customer experience on Spocket relies on the quality of customer support offered- so we expect people with great communication skills and fluency in English. We are a small team looking for self-starters who can onboard quickly, and stand firm under pressure. You will also be responsible for helping track customer expectations, pain points and requests. There will be no shortage of opportunity to learn and grow as we continue to build the company in the coming months and years. Grab the chance to become Spocket's customer support agent and help build an awesome platform for over 20,000 online retailers that we are currently serve! We're excited to have you because you will.. - Handle customer queries effectively and quickly - Will be able to operate under pressure, with hundreds of messages requiring responses per day - Proactively reach out to different segments of users to improve their experience on the platform - Build relationships with the customers based on trust and mutual support - Identify and track issues that customers reach out to you about - Provide the team with user insights that can be converted to applicable improvements - You love talking with people and enjoy helping them out - Be a medium for the brand voice and tone Create happy customers We're excited to have you because you have - 2 or more years of experience handling customer support for a tech startup. (Very important) - Flawless communication skills - Excellent in written and spoken English (Must have) - Hunger for a fast-paced environment with constant change - A penchant for helping people - The ability to cope with challenging situations The capacity to grasp quickly and self-learn
The Career Coach will be working with the Learning and Development department at Leap Beyond. He/ She will work closely with the founder and other career coaches - all training will be provided. He/She will be responsible for overall training and development of students. A career coach will be actively involved in strategizing and brainstorming about creative learning approaches and modules.
The person would be a customer champion and responsible for resolving all customer queries arising largely through emails. Responsibilities and Duties - Needs to resolve & respond to customer queries primarily through emails. - Needs to speak to customers over phone occasionally in case of any escalations - May need to also speak to customers over a call as and when any business need arises Required Experience, Skills and Qualifications - Good communication skills - Verbal & Written - Empathy & Patience - Calm headed
Selected intern's day-to-day responsibilities include: 1. Interact with the application users 2. Handle calls to understand user requirements and resolve tech and non-tech issues 3. Connect with users on calls, emails and chats
Summary of the Role: The candidate will be responsible for forming and maintaining partnerships with new clients as well as collaborators, which include freelancers, agencies and industry professionals. S/he plays a key role in our company’s growth strategy and outreach. If you have strong communication and multitasking skills, apply now! Qualifications Required: ● Strong command over English ● Good communication and negotiation skills ● An outgoing attitude along with well-honed pitching skills ● Ability to work with deadlines and manage time effectively ● Well-developed collaboration skills to work with cross-functional teams ● Strong attention to detail ● Proficiency in Microsoft Word, Excel and PowerPoint Education and Expertise Required: ● Graduate/Post-graduate in relevant fields (marketing, business, advertising, communications) ● 0 – 1.5 years of work experience (preferred) Salary range: As per industry standard, based on qualification and experience. Incentives can be provided to candidates with past experience.
About Company:We are an early stage technology startup in healthcare technology (enterprise software and consumer apps).About the Internship: Selected intern's day-to-day responsibilities include:1. Call & meet prospective clients for software, ensure the uptake of software 2. Ensure clients keep using the software regularly 3. Call & meet prospective business partners, ensure they come onboard on our platform Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 4th May'18 and 3rd Jun'18are available for duration of 3 monthshave relevant skills and interests** Women willing to start/restart their career can also apply.Stipend:INR ₹10000 /MonthDeadline:2018-05-18 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Flexible work hours, Informal dress code.
Candidate should have a sound knowledge of English Grammar. Should be good in written and verbal communication. Should be able to work independently.
- Minimum 5 years of experience in tally development - Understands TDL, Tally webservices api, plugin development - Self starter, and works independently - Understanding of Accounting principles a plus
We are looking for intelligent, quality conscious, self-motivated individuals with a flair for writing. Creation of e-learning courses requires understanding the topic, conceptualizing, writing a script, storyboarding, and giving form to your concepts using rapid authoring tools. Requirements: 1. Impeccable spoken and written English and comprehension 2. Ability to research and understand diverse topics 3. Ability to apply creativity in communicating difficult concepts in easy and highly engaging manner 4. Comfort with learning to use new software as an end-user. Training will be provided 5. Self-motivated and requiring minimum supervision 6. Prior hands on experience in developing elearning artifacts is desirable but not required if you are a fast learner Responsibilities: 7. Independently manage and successfully deliver e-learning content development projects within the constraints of time and quality 8. Coordinate between external SMEs, clients and internal team members 9. Communicate with corporate whistle-blowers, as required Timings: We are currently hiring in the afternoon shift - from 1:00 pm to 10:00 pm
Your role as a BD Executive at InternTheory would be the following: • Be involved in lead generation to sell our Online Courses amongst students. • Calling and converting students to enroll for our Online Courses. • Occasionally visiting colleges for sales activities.
JD for Customer Service Executives/ Food Concierge Responsibilities: Responsible for taking inbound calls and making outbound calls to the customers. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Adhere to SOP, Quality guidelines set for the process. Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them. Must be on time, and have good attendance Other duties and special projects as assigned Qualifications: Previous customer-facing experience strongly preferred. Worked in an E-commerce environment or in an international BPO Ability to communicate clearly with customers and co-workers Great communication, language, verbal and written skills Professional and friendly phone demeanor Must be able to use the internet and Microsoft Office especially Excel Good computer skills and accurate typing skills of 30-40 wpm minimum Strong sense of urgency Positive attitude Commitment to continued education about Scootsy Company products as well as ways to create an exceptional customer experience. Ability to work varied hours/days/Rotational Shifts as dictated by business
We are BPO based in Mumbai , We are hiring sales executive for USA outbound process . Please feel free to contact us or walk in for interview .Contact no - 9867494505
Livehealth is a start up in Healthcare sector. We believe that healthcare is the next big thing. Having an excellen product for diagnostic industry it gives u edge to work with different players in the market which acts as a scalable model.