Operations Associate

Role: Operations Intern

Location: Kolkata (In Office)

Duration: 6 months

Type: Full-time, Paid Internship

Working Hours: Aligned with UK working hours

About the Role

We are looking for an Operations Intern to support inbound sales conversations, prospecting, lead qualification, and pipeline management. This is a hands-on role with real responsibility. You will manage inbound enquiries, understand and qualify potential customers, follow up with prospects, book meetings, and ensure leads move through the pipeline without being overlooked. You will also help identify new business opportunities and maintain accurate prospect and CRM data. The role is particularly suited to someone who communicates clearly in writing, is highly organised, and wants practical exposure to B2B sales, lead generation, account management, and business development.

Key Responsibilities

Inbound Sales & Lead Management

Manage and respond to inbound sales enquiries professionally and promptly.

Understand what prospects are looking for and qualify leads based on factors such as fit, budget, timing, and decision-making authority.

Handle follow-up conversations, including pricing questions, objections, and prospects who become inactive and later re-engage.

Book qualified meetings and prepare clear handover notes so the relevant team has the context required for each conversation.

Track commitments, follow-ups, and next steps to ensure no opportunity is missed.

Escalate conversations that require senior input before responding externally.

Lead Generation & Pipeline Management

Source new business opportunities using lead generation and prospecting platforms.

Research and identify prospects that match the target customer profile.

Build, verify, clean, and maintain prospect lists, ensuring accurate data and avoiding duplicates.

Prioritise promising opportunities and move them into the sales pipeline quickly.

Follow up consistently with prospects while maintaining a professional approach.

Keep CRM records accurate and up to date.

Track which leads are progressing, converting, or stalling.

Prepare short weekly updates covering new leads, pipeline movement, and outstanding opportunities.

Skills & Requirements

Essential

Previous experience using a CRM or email outreach/sending tool.

Exposure to B2B sales cycles.

Familiarity with lead generation, prospecting, or sales intelligence platforms.

Previous experience with prospect research, email outreach, or account management is an advantage.

Strong written English and the ability to communicate professionally over email.

Ability to understand a prospect's message and identify what they actually need or are asking for.

Strong organisational skills and attention to detail, particularly around follow-ups and lead tracking.

Comfortable taking ownership and being accountable for assigned leads and conversations.

Good judgement about when to handle something independently and when to ask for guidance.

Proactive approach to following up and keeping opportunities moving.

At least one previous internship, ideally within sales, business development, account management, or a related area.

Key Skills

CRM | Email Outreach | B2B Sales | Lead Generation | Prospecting | Lead Qualification | Account Management | Business Development | Pipeline Management | Written Communication

What You'll Learn

This internship will provide practical experience working with real prospects and sales opportunities rather than purely observational training. You'll develop your professional writing and sales communication, learn how to qualify and nurture B2B leads, understand how a sales pipeline is managed, and gain hands-on experience with CRM and prospecting processes.

Strong performance during the six-month internship may also lead to an opportunity for a full-time position.

How to Apply

Apply with your CV along with a short covering message.

As part of the application, please answer the following in 3–4 lines:A prospect responds to your outreach saying they are interested, but they are currently working with another provider and suggest reconnecting next quarter. How would you respond?

We will use your response to assess your written communication, judgement, and approach to handling prospective customers.

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

The Business Operations team is seeking an intern to help run the daily engine that keeps our sales pods accountable and drives how we scale. This role offers exposure to the full BizOps stack — compliance auditing, process improvement, sales enablement, and the BPM and automation work that is transforming manual operations into streamlined workflows. Ideal candidates are sharp, operations-minded, and eager to build a foundation at the intersection of business operations and process automation. 

Responsibilities: 

• Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod 
• Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready 
• Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated 
• Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended 
• Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current 
• Assist with documentation of business processes, workflows, and team procedures 

Job Title: Lead Generation Specialist

Location: Baner, Pune

Experience: 2–3 Years

Employment Type: Full-Time | WFO

About the Role

We are looking for a Lead Generation Specialist with proven experience in identifying, nurturing, and converting qualified leads through outbound channels. The ideal candidate will have hands-on experience in email campaigns, LinkedIn outreach, and cold calling targeting international markets such as DACH, BENELUX, and the UK.

Key Responsibilities

• Generate qualified B2B leads through cold calls, emails, and LinkedIn campaigns.
• Execute targeted email and LinkedIn outreach campaigns to build a strong sales pipeline.
• Manage follow-ups, schedule meetings, and support client acquisition activities.
• Maintain CRM data and provide weekly reports on lead quality and conversions.
• Collaborate with the sales and marketing team to improve campaign strategies and conversion rates.
• Ensure a minimum of 40 qualified leads per month are generated through outbound efforts.
• Identify new markets, decision-makers, and business opportunities across international regions.

Required Skills & Experience

• 2–3 years of proven experience in B2B Lead Generation / Inside Sales.
• Strong communication and persuasion skills in English.
• Experience with international lead generation (especially DACH, BENELUX & UK markets).
• Proficiency in using LinkedIn Sales Navigator, CRM tools (HubSpot, Zoho, etc.), and email campaign tools.
• Ability to research, segment, and target the right prospects.
• Self-motivated, goal-oriented, and comfortable working with monthly lead targets.

Parsewave builds evaluation and post-training data for frontier AI labs. We work on custom datasets, expert evaluations, reasoning traces, and other data used to train and test advanced AI models.

We are hiring someone to help with client outreach and relations.

The job is straightforward to describe but difficult to do well: research the right people, understand what they care about, and write emails and messages that actually get replies.

What you will do

- Research AI labs, researchers, teams, and potential clients

- Write thoughtful, personalised emails and messages

- Manage follow-ups without sounding automated or pushy

- Learn Parsewave’s work, pitch, clients, and communication style

- Track conversations and make sure promising leads do not go cold

- Improve our outreach based on what gets replies

- Help maintain client relationships once conversations begin

What we are looking for

Excellent written and spoken English is essential. Your writing should sound human, natural, and sharp. Generic, over-polished AI copy will be an immediate no.

You should have a basic understanding of AI. You should roughly know how models are trained and what researchers at companies such as OpenAI, Anthropic, and Google DeepMind work on. You do not need to be a researcher.

You should learn quickly and work independently. We will teach you our pitch, tools, and style, but we do not want someone who needs constant instructions or follow-ups.

You should also be reliable and easy to work with: low ego, responsive, and able to get things done without drama or unnecessary delays.

Experience with cold outreach, sales, marketing, partnerships, or client relations is useful, especially if you can show real replies, meetings, or other outcomes. It is not compulsory.

This may be a good fit if you have worked in a founder’s office, at an AI or developer-tools startup, in partnerships or community, or as a strong technical or B2B writer.

How to stand out

Along with your application, include:

1. A short writing sample that represents your natural voice.

2. An example of an email, message, campaign, or piece of writing that produced a real response or result. If you do not have one, tell us how you would research and approach a potential client at an AI lab.

We care more about judgment, writing quality, learning speed, and reliability than credentials or years of experience.

Job Description : Marketing Operations Manager

About NPrep

NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product. 

We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together. 

With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth. 

Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.

You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.

You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.

Key Responsibilities

• Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
• Manage and maintain the marketing calendar, ensuring coordination across all teams
• Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
• Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
• Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
• Ensure clear communication and visibility of project status through regular updates and reporting
• Handle multiple projects simultaneously while maintaining quality and attention to detail

Key Skills & Qualifications

Experience & Education

• 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
• Strong understanding of marketing funnels, campaign execution, and performance metrics
• Proven experience managing cross-functional projects and teams
• Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, execution-driven environment
• Experience in education/edtech industry preferred
• Bachelor’s degree in Marketing, Communications, Media, or a related field

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

About Jinn

Jinn is AI intelligence solution.

About role:

Role focused on the India/US market - in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.

Selling the product to businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue

Supporting the sales and business development function through 

1. lead generation, 

2. prospect research, 

3. outbound communication, 

4. cold calling, 

5. data management, and pre-sales activities. 

Responsible for identifying potential prospects, maintaining accurate CRM/data records, initiating conversations with prospective clients, and supporting the sales team throughout the early stages of the customer acquisition process.

• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation: 15k - 25k per month + commission on sales you bring || Full time: 6 - 9 LPA (Fixed+ Variable)
• Ideal Profile: Exposure to US lead gen (6 months+) + Basic understanding of tech AI solutions
• Process: Assignment followed by Interview:

Go to https://jinn.live/

Based on your understanding, prepare a one-page document outlining how you would approach building and managing a prospect database and converting it into qualified sales opportunities.

Your document should cover:

• Target Market & ICPWhich industries, companies, roles, or personas would you prioritize?
• What characteristics would make a prospect a high-potential lead?
• Database Creation & Management
• How would you build the initial prospect database?
• What data points would you capture for each company/contact?
• Lead Generation
• What sources, platforms, tools, or research methods would you use to identify relevant prospects?
• How would you prioritize leads
• 
  
• Outreach & Contact Strategy
• How would you approach these prospects?
• Which channels would you use (email, LinkedIn, calls, etc.) and in what sequence?
• How would you personalize the outreach based on your research?
• What would your follow-up process look like?

• Submission:

About KumoHQ

https://kumohq,co

Location - This is not a remote role. The candidate is required to relocate to Bangalore.

Note - Paid/Performance Marketing is not the goal ( or responsibility) of the is role, organic growth is the main goal.

We're a AI and software development company helping startups and SMBs build scalable products - custom AI, mobile apps, web platforms. Our clients are non-technical founders across the US, UK, Europe, and Australia. • Clutch: 4.8/5 with 10 reviews • Clients include YC-backed companies • 99% client retention • We also built our own SaaS — CampaignHQ (email + WhatsApp marketing platform) We're building a dedicated inbound growth engine and looking for someone to own it.

What You'll Do

Inbound & Demand Generation (45%)

Create inbound funnels — landing pages, lead magnets, forms • Manage and grow our presence on Clutch, GoodFirms, G2, DesignRush • Qualify inbound leads against our ICP, log in CRM, route to sales • Track CPL, conversion rates, and pipeline contribution weekly

• Build and run Google Ads campaigns targeting founders looking for dev partners (Optional - When required)

Content & Founder/KUMO Brand (45%)

• Work with the founding team to build their LinkedIn presence — draft daily posts, engagement strategy

• Write case studies that turn real client projects into compelling stories • Create 2–3 blog posts/month for kumohq.co (SEO-driven, not fluff) • Write landing page copy, email sequences, and outreach scripts • Build content that drives conversations, not just impressions

Sales Support (10%)

• Support outbound with lead research and personalization • Help craft cold emails and LinkedIn messages that sound human • Schedule discovery calls • Use AI tools (ChatGPT, Claude, etc.) to increase speed and output quality

What We're Looking

For • 1–3 years in B2B marketing, SaaS marketing, or agency-side demand gen • Strong writing skills — clear, persuasive, sounds like a real person • Has run paid campaigns before and can talk about CPL, CTR, ROAS • Understands that marketing exists to generate revenue, not vanity metrics • Comfortable with AI tools — uses them to move faster, not as a crutch • Knows LinkedIn as a B2B channel (not just posting — generating conversations and leads) • Self-starter who doesn't need to be told what to do every morning

Bonus Points

• Experience marketing for a dev agency, IT services, or B2B SaaS company • Has worked with Clutch, GoodFirms, or similar B2B review/directory platforms • Has built a landing page or lead funnel before

Not a Fit If

• Your experience is only SEO/blog writing with no pipeline impact • You've only done social media handling (posting schedules, hashtag research) • You don't understand how marketing connects to revenue • You need a large team and established processes to be effective

What You'll Get

• Direct access to founders — no layers, no politics • Own the inbound growth engine and build it your way • Work on global clients (US, UK, EU, Australia) • Learn AI, SaaS, and startup growth hands-on

Interview Process: After initial shortlisting based on your resume/linkedin, we will share a Google Form and then begin the interview process.

We’re looking for a Web3-native lead generation specialist to build a qualified B2B pipeline for Instanodes. The ideal candidate understands the blockchain ecosystem, knows where to find relevant projects and decision-makers, and can turn research into qualified opportunities.

Responsibilities

• Research and identify prospects across protocols, DeFi, DApps, wallets, exchanges, L2s, rollups, validators, and Web3 infrastructure companies.
• Source prospects through X, LinkedIn, Telegram, Discord, GitHub, DefiLlama, Dune, RootData, CryptoRank, CoinGecko, CoinMarketCap and other relevant Web3 sources.
• Identify founders, CTOs, engineering leaders, DevOps teams and other relevant decision-makers.
• Track funding, launches, new chain deployments, hiring, ecosystem growth and other buying signals.
• Run targeted outbound campaigns across X, LinkedIn and email.
• Research each account and identify potential infrastructure requirements before outreach.
• Leverage AI tools and automation for prospect research, lead enrichment, personalization, prioritization, and workflow optimization.
• Qualify leads based on use case, infrastructure needs, buying intent, and potential value.
• Work with Growth and BD to convert qualified leads into meetings and opportunities.

Requirements

• 2+ years of experience in Web3 / Blockchain lead generation, outbound sales or B2B BD.
• Strong understanding of the Web3 ecosystem.
• Hands-on experience finding and qualifying Web3 projects and companies.
• Experience with X, LinkedIn, Telegram, Discord, GitHub, and Web3 research platforms.
• Experience with LinkedIn Sales Navigator, Apollo, or similar prospecting tools.
• Strong research and communication skills.
• Comfortable using AI tools such as ChatGPT, Claude or Perplexity.

Success Measures

• Qualified leads and target accounts generated
• Meetings/opportunities created
• Lead-to-meeting conversion
• Outreach engagement and response rates
• Pipeline contribution
• Lead quality and qualification accuracy
• Productivity improvements through AI and automation