Soft Skills Trainer

Job Description

Training Lead

We are looking for a highly experienced Change Management & Training Lead with over 20 years of experience to establish and scale a dedicated sub-practice for Training & Change Management within the organization.

This role requires strong expertise in organizational change management (OCM), learning strategy, and end-user enablement, with the ability to drive business adoption (BOS) across large-scale transformation programs. The ideal candidate will lead the design and execution of end-user training frameworks, communication strategies, and change adoption initiatives, ensuring seamless transition and sustained value realization.

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Key Responsibilities

1. Practice Development & Strategy

•             Define and establish a Training & Change Management sub-practice, including vision, offerings, and roadmap

•             Develop service frameworks, methodologies, and reusable assets for:

o             Organizational Change Management (OCM)

o             End User Training (EUT)

o             Business Adoption Services (BOS)

•             Build a scalable operating model, including governance, tools, and best practices

•             Identify opportunities to integrate change management into enterprise transformation programs

•             Drive continuous improvement and maturity of the practice

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2. Change Management Leadership

•             Lead end-to-end change management strategy and execution across large transformation initiatives

•             Conduct change impact assessments, stakeholder analysis, and readiness assessments

•             Develop and execute change strategies, communication plans, and adoption roadmaps

•             Ensure alignment between business objectives and change initiatives

•             Monitor and track adoption metrics, business outcomes, and change effectiveness

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3. Training Strategy & Execution

•             Define enterprise-wide training strategy and learning frameworks

•             Design and implement end-user training programs (role-based, system-based, and process-based)

•             Develop training materials, e-learning modules, and digital adoption tools

•             Ensure effective training delivery models (instructor-led, virtual, on-demand)

•             Drive training effectiveness measurement through feedback, assessments, and adoption KPIs

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4. Business Adoption & Transformation Enablement

•             Drive Business Ownership & Adoption (BOS) for new systems, processes, and platforms

•             Ensure smooth transition of users from legacy to new systems

•             Establish adoption frameworks ensuring high user engagement and productivity

•             Collaborate with program teams to ensure change and training are embedded into delivery lifecycle

•             Enable sustained adoption and continuous user support mechanisms

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5. Stakeholder & Client Engagement

•             Act as a trusted advisor to senior stakeholders, business leaders, and clients

•             Lead change workshops, training sessions, and leadership alignment meetings

•             Collaborate with program managers, architects, and business teams to align change initiatives

•             Manage complex stakeholder landscapes and ensure effective communication

•             Support RFPs, proposals, and solutioning for change management and training services

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6. Governance & Quality Assurance

•             Establish and enforce change management governance frameworks

•             Define and track KPIs for change success, training effectiveness, and business adoption

•             Ensure quality and consistency of training content and change deliverables

•             Conduct periodic reviews, audits, and health checks for ongoing initiatives

•             Mitigate risks related to user adoption, resistance, and organizational readiness

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7. Technology & Tools Enablement

•             Leverage tools for learning management systems (LMS), digital adoption platforms (DAP), and content management

•             Integrate automation, analytics, and AI-enabled learning tools into training delivery

•             Utilize data-driven insights to improve change strategies and training outcomes

•             Stay updated with emerging trends in learning technologies and change management practices

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Preferred Experience

•             Proven experience in building and scaling a Change Management & Training practice

•             Strong track record in large-scale digital transformation programs

•             Experience in domains like Travel, Transportation, Hospitality, or Enterprise IT (preferred)

•             Exposure to ERP, CRM, or large enterprise platform implementations

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Key Competencies

•             Strategic thinking and execution capability

•             Strong leadership and team-building skills

•             Expertise in driving user adoption and behaviour change

•             Excellent communication and stakeholder management

•             Ability to operate in complex, multi-program environments

•             High ownership and influence without authority

KGiSL Microcollege is seeking a freelance trainer to conduct offline sessions in and around Kerala.

ROLE

Deliver engaging, practical training in logistics and supply chain management. Use relevant industry examples, assess learner progress and provide feedback.

REQUIREMENTS

At least 1 year of relevant experience in logistics, supply chain or related training. Sound subject knowledge and strong communication and presentation skills. Ability to conduct offline sessions in and around Kerala.

Senior Trainer — AI/ML

Reports To: Associate Director / Head of L&D

Department: L&D-Corporate

Location: Gurgaon, Haryana & Bangalore

Job Summary

We are looking for a skilled and detail-oriented Trainer to design and deliver high-impact learning programs in AI/ML (including Generative AI), Digital Transformation, Technology, and Advanced Analytics.

The role emphasizes structured learning paths, engaging facilitation, and measurable outcomes aligned with company's domain-specific AI and analytics offerings. Key Responsibilities We seek an experienced AI Enablement professional to design and deliver high-impact learning programs in Generative AI, Agentic AI, AI Productivity, Data & Analytics, and Digital Transformation.

The role focuses on driving enterprise AI adoption through structured learning journeys, hands-on workshops, AI certifications, and business-aligned capability-building initiatives. The trainer will work closely with business leaders and SMEs to enable employees to leverage AI, automation, and intelligent agents.

Core Competencies

• Design and deliver instructor-led, virtual, and blended learning programs on Generative AI, Agentic AI, Large Language Models (LLMs), AI Engineering, Data Science, and enterprise AI platforms such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.

• Develop role-based curricula, learning journeys, certification pathways, and capability frameworks aligned to emerging AI technologies and business needs.

• Deliver hands-on workshops on AI applications, prompt engineering, AI agents, enterprise copilots, and workflow automation.

• Create practical learning experiences using tools such as Microsoft 365 Copilot, Copilot Studio, ChatGPT, Claude, Azure AI Services, and other enterprise AI platforms.

• Track learning effectiveness, adoption, business impact, and ROI using learner feedback, usage analytics, and performance metrics.

• Develop reusable prompts, agent templates, AI accelerators, and knowledge assets to support scalable learning initiatives.

• Leverage digital learning technologies, AI-powered learning platforms, and modern instructional methodologies to enhance learner engagement.

• Stay abreast of advancements in GenAI, Agentic AI, AI governance, Responsible AI, automation, and emerging technologies and continuously integrate them into learning programs.

Required Qualifications

• Master’s degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Analytics, or a related discipline

• 6–10 years of corporate training/L&D experience with strong focus on technology and analytics would be an added advantage.

• Hands-on expertise in Python and practical AI solution development, with experience in Generative AI tools, prompt engineering, and AI-powered productivity platforms.

• Working knowledge of LLM ecosystems, Retrieval-Augmented Generation (RAG), AI agents, automation frameworks, and enterprise AI applications.

• Experience with Microsoft Copilot, Copilot Studio, Power Platform, Azure AI Services, OpenAI technologies, or equivalent AI ecosystems.

• Strong understanding of cloud platforms such as Azure, AWS, or Google Cloud, with familiarity in AI and machine learning services.

Preferred Qualifications

• AI/ML & Generative AI concepts; model lifecycle and governance awareness.

• Instructional design, curriculum development, and assessment design.

• Strong facilitation, storytelling, and stakeholder management.

• Data-driven evaluation; dashboards and reporting for learning impact.

• Familiarity with company's platforms and decision-centric analytics approach.  

Thanks & Regards,

Arti Chopra

Bean HR Consulting-"Ahead Your Search"

https://beanhr.com

Locations:- Ghaziabad (Delhi-NCR) / Dehradun