Job Description – Tele Caller
Experience: 1–3 Years (Freshers with excellent communication skills may also apply)
Job Summary
A Tele Caller is responsible for guiding authors through the publication process, understanding their publishing requirements, and recommending suitable publication and marketing solutions. The role involves client consultation, relationship management, sales coordination, and ensuring a smooth publishing experience for authors.
Key Responsibilities
- Connect with prospective and existing authors to understand their publishing needs.
- Explain publication packages, services, and marketing solutions in a professional manner.
- Provide consultation regarding book publishing, editing, design, distribution, and promotional services.
- Maintain regular follow-ups with authors and assist them throughout the publication journey.
- Build and maintain strong relationships with clients to ensure high customer satisfaction.
- Coordinate with internal teams such as editorial, design, production, and marketing departments.
- Achieve assigned sales and revenue targets.
- Maintain accurate records of client interactions and updates in the CRM
- system.
- Resolve client queries and concerns promptly and professionally.
- Stay updated with publishing industry trends and company offerings.
- Required Skills
- Excellent verbal and written communication skills.
- Strong persuasion, negotiation, and interpersonal skills.
- Customer-focused approach with problem-solving abilities.
- Ability to build long-term professional relationships.
- Good organizational and time-management skills.
- Basic knowledge of MS Office and CRM tools.
- Ability to work independently and as part of a team.
- Qualifications
- Graduate in any discipline (Bachelor's degree preferred).
- Experience in sales, customer service, publishing, counseling, or client
- relationship management will be an added advantage.
- Freshers with strong communication and sales aptitude are encouraged to
apply.
Key Performance Indicators (KPIs)
- Author acquisition and conversion rate.
- Revenue generation from publication services.
- Client satisfaction and retention.
- Timely follow-up and query resolution.
- Achievement of monthly and quarterly targets.
- What We Offer
- Competitive salary and performance incentives.
- Professional growth and career advancement opportunities.
- Comprehensive training and development programs.
- Dynamic and collaborative work environment.

About BFC SOFTTECH PVTLTD
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We’re Hiring: Customer Care Executive (Inbound Process)
📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩🎓 Freshers Welcome
✨ What You’ll Do:
📞 Handle inbound calls & emails
🤝 Resolve complaints & ensure satisfaction
💡 Guide customers with service info
📝 Maintain accurate documentation
✨ What We Need:
🎓 Graduate / PG (any field except Engg.)
🌐 Fluent in English, Hindi & Gujarati
🗣️ Strong verbal & vocal English skills
🏆 Right attitude, loyal & long-term vision
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Form Link for quicker response-https://forms.gle/vEYAFUaj8Fgs3sLy6
Job Description
Education Qualification: CA, CFA
Position: Senior & Junior position
Experience: Senior (6-8 years) & Junior (2-4 years)
Location: Pan India with potential requirement to travel to the middle east
Employment Type: contract for 6-12 months (Hybrid)
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- Budget Monitoring: Track spending against the approved budget and flag discrepancies.
- Reporting Support: Assist the CFO in preparing financial reports and forecasts.
- Invoice Management: Process payments and manage vendor relations.
- Data Entry: Ensure timely and accurate entry of financial data into accounting systems.
- Tax Compliance: Ensure compliance with local and international tax regulations, including filing returns and payments.
- Tax Planning: Develop tax-efficient strategies to optimize the firm’s financial performance.
- Reporting: Prepare tax reports and liaise with external auditors and tax authorities.
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Program Manager - Salesforce
Experience - 7+ years
Shift Timings: 2 to 11 PM IST
Emplyement Type: Contract
Remote
Job Description
The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-
based projects concurrently in a fast-paced environment at Rubrik. The role requires strong
program/project management expertise, excellent communication skills, advanced Jira proficiency, and
stakeholder management capabilities. The Program Manager will provide leadership and oversight
across all phases of delivery—from inception to implementation—ensuring adherence to governance,
timelines, and budget.
Mandatory Requirements:
●7–10 years of Program Management experience
●Ability to manage 3–5 accounts concurrently
●Strong stakeholder management and cross-functional coordination skills
●Excellent verbal and written communication skills
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●Ability to work in fast-paced, high-energy environments and multitask under pressure
●Experience leading UAT, managing test cycles, and collaborating with remote teams
●Strong negotiation, conflict management, and leadership skills
Optional Requirements:
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●PMP Certification
●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)
ROLES AND RESPONSIBILITIES:
●Create, maintain, and track project plans, schedules, and progress updates.
●Ensure on-time and on-budget delivery while adhering to project governance and gates.
●Track resource utilization, timesheet compliance, and alignment with budget allocations.
●Lead and manage day-to-day execution of Salesforce-related project implementations.
●Facilitate requirement-gathering sessions, documentation, and project deliverable creation.
●Manage customer communication as the primary interface throughout the project lifecycle.
●Support end-to-end implementation activities including project planning, issue/risk
management, communication, and change management.
●Conduct review sessions with clients and internal teams at key stages of the project.
●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.
●Develop user enablement materials such as user guides and training documentation.
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●Lead conversations around scope, timelines, budget, risks, and escalations.
●Manage remote development teams working across different time zones.
●Adopt standardized development lifecycle processes across projects.
QUALIFICATIONS
●Experience: 7–10 years in Program/Project Management
●Proven track record of successfully managing multiple Salesforce-based initiatives
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What the company wants:
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Role:
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- Build and maintain strong, long-term broker relationships.
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Responsibilities:
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- Design and implement efficient and scalable database schemas using PostgreSQL.
- Collaborate with front-end developers to integrate server-side logic with the user interface.
- Write clean and maintainable code following best practices and coding standards.
- Conduct code reviews and provide constructive feedback to improve code quality.
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- Stay up-to-date with the latest trends and technologies in web development, NestJS, and PostgreSQL.
Requirements:
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- Proven experience (2-5 years) in server-side application development using NestJS framework.
- Strong knowledge of TypeScript and JavaScript.
- Experience with PostgreSQL or other relational databases.
- Proficiency in building and consuming RESTful APIs.
- Familiarity with Git version control system.
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- Excellent problem-solving and debugging skills.
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- Experience with testing frameworks (e.g., Jest, Jasmine).
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➢ Attend Sales meetings with client.
➢ Client Account Handling.
➢ Builds business by identifying and selling prospects; maintaining relationships with clients.
➢ Preparing daily sales report and send it to the senior manager.
➢ Primary goal is to ensure customer satisfaction.
➢ Help clients in increasing their business
➢ Ensure customers get accurate and timely updates and all their queries get resolved.
➢ Maintains relationships with clients by providing support, information, and guidance, recommending profit and service improvements.
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