
About The Job:
Job Title: Inside Sales Executive
Location: Teynampet, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]
Eligibility: 0 - 1 Years of Experience
Website: www.greatify.ai
Company Description:
At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.
Job Description:
We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential.
Key Responsibilities:
- Conduct targeted market research within the education sector to identify potential customers.
- Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
- Understand customer needs and confidently present product features and benefits
- Follow up consistently and convert leads into customers
- Collaborate with the marketing team on campaigns and lead generation initiatives
- Maintain accurate records of customer interactions in the CRM
- Meet or exceed demo targets, contributing to the company's revenue goals.
Key Skills:
- Strong communication and active listening skills
- Confidence in speaking with customers and building rapport
- Self-motivated with a proactive, target-driven mindset
- Ability to handle objections and close deals
- Willingness to learn and grow in a fast-paced environment
- Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
- Basic computer/CRM knowledge is a plus
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

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We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies.
Responsibilities:
- Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies
- Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories
- Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly
- Leverage Generative AI services to enhance chatbot responses with creativity and personalization
- Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience
- Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions
- Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization
- Stay updated on the latest advancements in Conversational AI technologies and best practices.
- Apply Microsoft Foundry methodologies for rapid prototyping, iterative experimentation, and accelerated delivery of AI-driven chatbot solutions
- Build, refine, and scale enterprise-grade chatbot applications using Foundry-aligned engineering practices, reusable components, and standardized deployment workflows
Preferred Qualifications:
- 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots
- Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization
- Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic
- Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems
- Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation
- Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs
- Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation
- Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange
- Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements
- SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod).
- Hands-on experience working with Microsoft Foundry frameworks, including rapid MVP creation, modular architecture patterns, and AI-driven solution accelerators
- Demonstrated experience building, deploying, and optimizing chatbot applications using Foundry engineering standards and reusable AI components
- Excellent communication, collaboration, and problem-solving skills
- Ability to work independently and manage multiple projects simultaneously
- Passion for innovation and a strong desire to push the boundaries of Conversational AI technology
Experience : 10+ years
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Implementation of the stories, tasks of the current sprint designed by the 'product owner' mainly in the JIRA. |
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Design and drive execution of strategic technologies solutions against technical raodmap |
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Collaboration with the Organisation on current and future state architcture including cloud |
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Guiding Junior developers on best practices for code management and automation testing and bhaviour driven design |
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Contributing to team standards and improving processes |
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Enable implementation of long term strategies towards migrations to cloud architecture |
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Performing hands on development in agile squad |
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Perform the role of Scrum master in teams in tests (including unit + integration testing), SW designs and solutions |
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Helping the team to make it available your work in good quality in time. |
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Technical Skills |
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Mandatory Skills (Frontend): |
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Angular 4+ |
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Typescript |
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GIT |
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Mandatory Skills (Backend): |
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Java |
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Cloud Services (AWS/GCP/AZURE) |
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Spring Boot & Spring Data JPA |
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PostgreSQL |
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REST Services |
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Mandatory Skills (Tools): |
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Kubernetes |
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Maven/Gradle |
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Jenkins Pipeline |
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Other technical skills ( nice to have) |
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Security Enabled Cloud |
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Scrum |
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Soft skills |
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Strong communication (German/English) |
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Team Player |
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About us
At Lucidity, we are a year and a half old company and we work on helping large enterprises manage their cloud storage platform.
Our founders bring with them more than a decade of experience working with top tech Gaints in the world, building and selling large tech products from zero to one. We are seeing a lot of early traction and expanding aggresively.
We are a B2B product based startup building the next generation of storage orchestration system for cloud. We are hiring agressively across multiple roles and looking for passionate engineers to join a very young and energetic team at Lucidity.
What you'll do
Technology is at the heart of our organization. As part of the tech team you will
- Understand product requirements and brainstorm ways to address them.
- Build features from scratch and have complete ownership for it.
- Deliver efficient, reliable, scalable code with high automated test coverage.
- Contribute to team decisions in the overall architecture and practices of the company.
What you'll need
Must haves
- At least 1 year experience in a product based company.
- Experience working with distributed environments.
- Comfortable with at least one Object Oriented Programming language.
- Hands on with AWS or at least one other public cloud.
Good to have
- Experience handling highly scalable systems.
- Experience with at least one among C++, Java.
- Experience with docker and Kubernetes.
- Experience with Linux file systems.
Additional
- B Tech/M Tech in Computer Science or equivalent from a reputed college.
- Good problem solving skills.
- Deeply technical with a track record of successful delivery.
Why us
We're hiring a set of highly skilled, enthusiastic and passionate people who thrive in a high growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do.
➢ Degree from top engineering college, or equivalent technical background is preferred
➢ Be a self-starter who thrives in a rapidly growing organization
➢ Agility and ability to adapt quickly to changing requirements and scope and priorities
➢ 2-4 years of industry experience in iOS Mobile Application design and development, with minimum 2 app deployed in App Store
➢ A deep familiarity with Swift. Experience working with iOS frameworks such as Maps, core Location, core Bluetooth and Core Animation
➢ Strong UX/UI design exposure and experience in making apps work intuitively
➢ Ability to identify issues and improve application performance
➢ Experience in usage of instruments to detect memory leaks for performance optimization
➢ Develop unit and functional test cases
➢ Familiar with the following – Git repository, Restful API, MVC, MVP, MVVM
➢ Strong CS fundamentals (with competencies in algorithms and data structures). Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
➢ Experience with third-party libraries and APIs Solid understanding of the full mobile development life cycle









