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Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

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Role Description

This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Role Description :

This is a full-time on-site role for a Business Development Trainee. The trainee will be responsible for various day-to-day tasks including lead generation, market research, customer service, and communication with clients. The trainee will work closely with the business development team to identify new opportunities and support the growth of the company.

Qualifications :

• Analytical Skills, Market Research, and Lead Generation
• Strong written and verbal communication skills
• Customer service skills
• Ability to work well in a team and independently
• Proficiency in Microsoft Office Suite
• Experience or knowledge of the technology industry is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field.

Location : Pakwan, SBR, Ahmedabad

Experience : Fresher to 6 months

Regards

Niru Solanki

HR Executive

About the Company

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description

• Develop dynamic PowerPoint presentations in the given time frame in an accurate manner with quality. 

• Develop and improve external client templates, and infographic layouts in PowerPoint, Word, and Excel. 

• Format designs and transform rough slides /hand-drawn sketches into visually appealing PowerPoint Presentations. 

• Formatting presentations and business-related documents as per the Equirus brand guidelines. 

• Follow creative direction and actively participate in any given deliverable

Requirements

• 1 - 3 years of related experience, Graduate / Postgraduate 

• Microsoft Office expert level - Word, PowerPoint, Excel 

• Ability to work in a fast-paced, team-based environment with minimal supervision

We are looking for an enthusiastic Business development executive to join our team with great communication skills.

Roles & Responsibilities

• Develop business for the company’s design and development services.
• Creating and implementing strategic sales plans
• Generate new business contacts, collaborating with them from initial contact to contract finalization.
• Building relationships with prospective clients and maintaining consistent contact with the existing ones.
• Build customized proposals that cater to clients' need
• Responding to potential clients with queries.
• Ability to identify challenges for targeting clients and resolve them.
• Develop and maintain a database of contacts, activities, and outcomes.

What will make you stand out to us

• BBA or MBA in any discipline ( MBA Marketing Preferred )
• Experience Required: 0-1 years 
• Proficient in English (Spoken + Written)
• Great communication and interpersonal skills 
• Up-to-date with the latest sales trends and practices
• Ability to work in a deadline-driven environment
• Excellent team spirit and positive perspective
• Attention to detail is paramount
• Strong negotiation & presentation skills
• Ability to manage objections and manage time effectively

• The Pre-Authorization Specialist is a member of the Pre-Authorization Department who is responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre-certification, authorization, and referral requirements are met prior to the delivery of inpatient, outpatient, and ancillary services.
• This individual determines which patient services have third-party payer requirements and is responsible for obtaining the necessary authorizations for care.
• The Pre-Authorization Specialist provides detailed and timely communication to both payers and clinical partners in order to facilitate compliance with payer contractual requirements and is responsible for documenting the appropriate information in the patient's record.
• Other duties as assigned. 

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Research and identify new market opportunities.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.