Hospitality Manager

Job Summary:

The role will be responsible for maintaining and enhancing long-term relationships with property owners, tenants, and corporate clients. The role involves ensuring customer satisfaction, handling service requests efficiently, coordinating with internal departments, and driving retention and referral growth for the Property Management business.

Key Responsibilities: 

Customer Relationship & Communication

• Act as the primary point of contact for property owners and tenants.
• Handle all customer queries, feedback, and complaints with prompt and professional responses.
• Maintain regular communication with clients to update on property status, maintenance activities, and tenancy details.
• Build strong relationships through personalized engagement and proactive service.

Service Coordination

• Liaise with internal teams (maintenance, renting, finance, and legal) to ensure smooth service delivery.
• Ensure timely resolution of service tickets and customer issues.
• Coordinate tenant move-ins, move-outs, and periodic property inspections.
• Follow up on maintenance and repair works and communicate updates to clients.

Data & CRM Management

• Maintain updated records of customer interactions, service requests, and resolutions in the CRM system.
• Track customer satisfaction levels and suggest improvements in service delivery.
• Prepare and share periodic reports on customer engagement, feedback trends, and retention metrics.

Retention & Growth

• Support initiatives for customer retention, renewals, and referral generation.
• Contribute to the development of client loyalty programs in paying rent on time from client.

Operational Support

• Assist in on boarding new property owners and ensuring documentation compliance.
• Work with the finance team to manage invoicing, payment follow-ups, and related customer communication.

Telecalling & Customer Support

• Make outbound sales and follow-up calls.
• Answer inbound customer inquiries promptly.
• Resolve customer complaints efficiently.
• Explain product or service features clearly.
• Achieve daily and monthly call targets.

Key Skills & Competencies:

• Excellent communication and interpersonal skills
• Customer-centric mindset with problem-solving attitude
• Ability to multitask and manage multiple client accounts
• Proficiency in MS Office & maintaining Google docs.
• Basic understanding of property management processes
• Strong coordination and follow-up skills
• Attention to detail and professionalism

Qualification & Experience:

• Any Graduate
• 1–3 years of experience in customer relationship management, preferably in property management, real estate, Hospitality management or facility management sectors. Mandatory experience in Telecalling.

Description of the Role

We are hiring a Client Relationship Executive with experience in client coordination, service management, and customer relationship handling. 

Location: Nagercoil, Kanyakumari

Experience: 3-5 Years

Salary: As per Company Standards

Employment Type: Full-Time

Skills Needed

Client Relationship Management

Customer Service and Client Coordination

Communication and Interpersonal Skills

Documentation and File Management

Planning, Scheduling, and Team Coordination

Problem-Solving and Complaint Handling

CRM and Client Database Management

Service Quality Monitoring and Follow-Up

Key Responsibilities

Achieve revenue targets fixed by the management.

Maintain complete client records and provide regular updates on project status.

Build and maintain strong relationships with clients to enhance customer satisfaction.

Communicate regularly with clients regarding work progress and service updates.

Ensure timely completion of all assigned services within the production department.

Plan, schedule, and allocate work efficiently to the technical team.

Coordinate discussions between clients and internal teams to understand and fulfill requirements.

Arrange technical interactions, meetings, and demonstrations whenever required.

Ensure service quality and timely project completion to maintain client satisfaction.

Maintain all client agreements, forms, and related documents confidentially.

Handle complete file management, including both softcopy and hardcopy records.

Resolve client concerns effectively and ensure a positive customer experience.

Required Qualifications

Bachelor's Degree in Business Administration, Management, Marketing, or a related field.

3-5 years of experience in client servicing, customer relationship management, or business coordination.

Strong communication and coordination skills.

Ability to handle multiple clients and maintain accurate records.

Sales Manager – Real Estate

We are looking for an experienced, energetic, and results-driven Sales Manager to join our growing real estate team in Bachupally, Hyderabad. The ideal candidate should have strong sales abilities, excellent communication skills, and the confidence to independently handle customer enquiries, conduct site visits, negotiate deals, and successfully close sales.

Key Responsibilities

• Generate new sales leads through various channels.
• Follow up with prospective customers promptly.
• Meet clients and explain project features, pricing, and benefits.
• Conduct site visits and property presentations.
• Understand customer requirements and provide suitable property solutions.
• Negotiate pricing and terms to close sales successfully.
• Maintain strong relationships with existing and prospective customers.
• Update customer information and sales activities in the CRM.
• Achieve monthly and quarterly sales targets.
• Coordinate with internal teams to ensure smooth sales transactions.

Required Qualifications & Skills

• 3–5+ years of experience in Real Estate Sales.
• Proven record of achieving sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to handle client meetings independently.
• Customer-focused with a professional and presentable personality.
• Basic knowledge of CRM software and sales processes.
• Self-motivated, target-oriented, and proactive.
• Ability to work independently as well as within a team.

Benefits

• Attractive Salary
• Performance-Based Incentives
• Career Growth Opportunities

Job Type: Full-time

Location: Survey No. 54, Near Exit 4A, Mallampet, Bachupally, Hyderabad, Telangana – 500118

Immediate Joiners Preferred

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

🌟 Job Vacancy – Hotel Receptionist 🏨✨

📍 Position: Hotel Receptionist / Front Office Executive

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

🏢 Company: Aaryam Hotel & Resorts Private Limited

💰 In-Hand Salary: ₹25,000 – ₹30,000 per month

📈 Growth Opportunities: Yes! 🌟

🏨 We’re Hiring! 🎉

Are you friendly, confident, well-spoken, and passionate about hospitality? 😊✨

Aaryam Hotel & Resorts Private Limited (Ranthambore) is looking for an enthusiastic Hotel Receptionist to join our team! 🏨🌿

As a Receptionist, you will be the first point of contact for our guests and visitors 🤝. You will welcome guests warmly, manage front-desk operations, handle phone calls, and support various administrative activities to ensure a smooth and professional guest experience. 🌟😊

💼 Key Responsibilities

👋 Welcome & Assist Guests

• Greet guests and visitors warmly with a professional and friendly attitude. 😊

• Assist guests with their queries and ensure they are directed to the right department/person. 🧭

📞 Handle Phone Calls

• Answer, screen, and forward incoming calls professionally. ☎️

• Provide accurate information and maintain excellent telephone etiquette. 📲

🛎️ Manage Reception Area

• Keep the reception/front desk clean, organized, and presentable at all times. ✨

• Ensure necessary stationery and front-desk supplies are available. 📝📚

📬 Mail & Deliveries

• Receive, sort, and distribute daily mail, parcels, and deliveries. 📦📨

📅 Scheduling & Coordination

• Maintain calendars and schedules. 📆

• Schedule meetings and appointments. 🤝

• Assist with travel and accommodation arrangements when required. ✈️🏨

📂 Administrative Support

• Perform filing, photocopying, documentation, and record-maintenance tasks. 📄🗂️

• Support the hotel team with day-to-day administrative activities. 💼

🎓 Job Requirements

✅ Qualification: Graduate 🎓

✅ Experience: 1–5 years of relevant experience 💼

✅ Microsoft Office: Good working knowledge of MS Office Suite 💻

✅ Communication: Excellent written & verbal communication skills 🗣️✍️

✅ Time Management: Strong multitasking and time-management abilities ⏰

✅ Professionalism: Friendly, confident, and professional personality 😊✨

✅ Organization: Ability to prioritize tasks and handle multiple responsibilities efficiently 📋⚡

🌟 Why Join Us?

💰 Attractive In-Hand Salary: ₹25,000 – ₹30,000

📈 Career Growth Opportunities

🏨 Work in the Hospitality Industry

🌿 Beautiful Ranthambore Location

🤝 Professional & Supportive Work Environment

📢 Ready to Join Our Team?

If you are passionate about hospitality, guest service, and front-office operations, we would love to hear from you! 🏨❤️

🌟 Join Aaryam Hotel & Resorts Private Limited and build your career in the exciting world of hospitality! 🌟

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

💼 Position: Hotel Receptionist

💰 Salary: ₹25,000 – ₹30,000 In-Hand

🎓 Qualification: Graduate

💼 Experience: 1–5 Years

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Sales Manager

Experience Level: 2+ years

Location: Mysore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation, paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

Experience:

3-4 years of proven sales experience, preferably in real estate.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of dynamic and fast paced team

Job Role: Sales Manager

Experience Level: 2+ years

Location: Bangalore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation, paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

Experience:

3-4 years of proven sales experience, preferably in real estate.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of dynamic and fast paced team

Sales Manager / Sales Executive – Real Estate

Company: Varshitha Realty

Role: Sales Manager / Sales Executive

Job Type: Full-Time

Compensation: Incentive-Based Model

 Job Responsibilities

* Generate and follow up with potential customers.

* Understand customer requirements and suggest suitable properties.

* Explain project details, pricing, and other property information.

* Coordinate and arrange *site visits* for interested customers.

* Accompany customers during site visits and explain the project.

* Maintain regular follow-ups with interested customers.

* Build good relationships with clients.

* Convert leads into successful sales.

* Achieve assigned sales targets.

* Earn attractive incentives for every successful sale.

 Skills Required

* Good communication and convincing skills.

* Basic knowledge of sales and customer handling.

* Positive attitude and willingness to learn.

* Ability to follow up consistently.

* Target-oriented and self-motivated.

* Willingness to travel for site visits.

* Real estate sales experience is an advantage.

 Incentive Structure

This is currently an incentive-based opportunity with no fixed salary. Earnings are based on successful sales, with attractive incentives/commission.

Interested candidates can contact HR – Varshitha Realty for further details