Job Title: Guest Relations Manager - Residential Operations
Location: Faridabad, Haryana
Salary: 4,25,000 - 6,00,000 per annum
Experience: 2 - 8 Years
Job Description:
We are looking for a polished and professional Guest Relations Manager to manage resident communication and service coordination for a premium residential community in Faridabad.
The ideal candidate should have excellent English communication skills, strong client-handling ability, and the confidence to professionally manage resident interactions while coordinating with internal teams for smooth resolution and service delivery.
Key Responsibilities:
Handle resident communication through calls, WhatsApp support, and coordination channels
* Understand resident concerns and coordinate internally for timely resolution
* Assign service requests to the appropriate maintenance teams
* Follow up with residents to ensure smooth issue closure and satisfaction
* Handle escalations professionally and maintain high service standards
* Coordinate with internal departments for smooth operational flow
* Maintain professional communication and resident experience at all times
Requirements:
Excellent spoken English communication is mandatory
* Strong client handling and interpersonal skills
* Professional and calm personality
* Strong coordination and follow-up ability
* Ability to manage resident interactions professionally
* Comfortable handling escalations and service coordination
Preferred Background:
Hospitality, aviation, guest relations, front office, CRM, customer support, luxury residential operations, or client servicing backgrounds will be preferred.
Preferred Skills:
Guest Relations, Client Handling, Customer Support, Resident, Coordination, Escalation Management, Communication Skills, Client Relationship Management, Service Operations
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description :
Job Title : Data Engineer
Location : Pune (Hybrid Work Model)
Experience Required : 4 to 8 Years
Role Overview :
We are seeking talented and driven Data Engineers to join our team in Pune. The ideal candidate will have a strong background in data engineering with expertise in Python, PySpark, and SQL. You will be responsible for designing, building, and maintaining scalable data pipelines and systems that empower our business intelligence and analytics initiatives.
Key Responsibilities:
- Develop, optimize, and maintain ETL pipelines and data workflows.
- Design and implement scalable data solutions using Python, PySpark, and SQL.
- Collaborate with cross-functional teams to gather and analyze data requirements.
- Ensure data quality, integrity, and security throughout the data lifecycle.
- Monitor and troubleshoot data pipelines to ensure reliability and performance.
- Work on hybrid data environments involving on-premise and cloud-based systems.
- Assist in the deployment and maintenance of big data solutions.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 4 to 8 Years of experience in Data Engineering or related roles.
- Proficiency in Python and PySpark for data processing and analysis.
- Strong SQL skills with experience in writing complex queries and optimizing performance.
- Familiarity with data pipeline tools and frameworks.
- Knowledge of cloud platforms such as AWS, Azure, or GCP is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and teamwork abilities.
Preferred Qualifications:
- Experience with big data technologies like Hadoop, Hive, or Spark.
- Familiarity with data visualization tools and techniques.
- Knowledge of CI/CD pipelines and DevOps practices in a data engineering context.
Work Model:
- This position follows a hybrid work model, with candidates expected to work from the Pune office as per business needs.
Why Join Us?
- Opportunity to work with cutting-edge technologies.
- Collaborative and innovative work environment.
- Competitive compensation and benefits.
- Clear career progression and growth opportunities.
We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
● Work in agile product development (with Product owners, Managers, Developers) to
define requirements and design the solutions
● Design intuitive and simple user interfaces for mobile and web solutions, producing
journey maps, storyboards, mock-ups
● Rapidly translate concepts into user flows, wireframes, mock-ups, and prototypes that
lead to intuitive user experiences. Design UI for Mobile and Web applications with a
special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying technologies and
business models
● In this position, you will be challenged to understand business needs as well as user’s
perspectives and put them in a cohesive design which is simple but elegant. You will
also be expected to design the overall functionality of the product, and in order to have
the best user experience, iterate upon in accordance with user testing
Required Technical and Professional Expertise -
● Minimum 0-2 years of experience as UI/UX Designer (and/or Interaction Designer) with
experience working with internal or external stakeholders.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative tools like Notion,
Airtable
● Experience in designing mobile applications for users that are not so technically literate
● Experience in designing web applications that support extensive Data Visualization,
Dashboards
● A portfolio of previous work must be presented incorporating UI designs and/or sketches
that demonstrate an understanding of wireframing, interaction design, visual design, and
design best practices.
