
MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.
Role Expectations
- Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Documents incidents and resolutions and provides updates to the knowledge base where applicable
- Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.
Qualifications
- 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
- Strong technical proficiency in hardware and networking
- Good understanding of security best practices in a regulated business.
- Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
- Experience in POS troubleshooting is an edge, ALOHA experience is a plus
- Exceptional English communication skills (written and spoken)
Technology Requirements
- A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
- Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
- All agents must have a working camera to be used during training sessions and 1:1 conversation.
- Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
- Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
- All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
- All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
- Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
- Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
- RAM: 16 GB
Benefits:
- A fully remote work environment
- This is currently a contract position, offering competitive wages
- Comprehensive training on our products and services.
- Career development opportunities, including internal promotions.
- A positive and growing work culture that values diversity and inclusivity.

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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Overview:
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
● 2+ years of proven experience in social media management within a client-based agency or related environment.
● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
● Profound understanding of social media platforms, algorithms, content formats, and best practices.
● Proven track record of generating exceptional results via integrated marketing strategies
(online + offline).
Key Responsibilities
1. Sourcing and Procurement
- Identify, evaluate, and onboard suppliers and vendors for various products and services
- Compare suppliers based on pricing, quality standards, delivery timelines, and reliability
- Negotiate contracts, pricing, payment terms, and delivery conditions to achieve cost efficiency
2. Purchase Order Management
- Prepare and issue purchase orders with accurate specifications, quantities, and delivery schedules
- Track purchase orders and follow up with suppliers to ensure on-time delivery
- Coordinate with internal departments to align procurement requirements
- Resolve discrepancies related to purchase orders, invoices, and deliveries
3. Inventory Management
- Monitor inventory levels to ensure uninterrupted operations
- Coordinate with warehouse and logistics teams for timely stock replenishment
- Assist in inventory planning to minimize excess stock and avoid shortages
4. Supplier Relationship Management
- Develop and maintain strong, long-term relationships with suppliers and vendors
- Address supplier performance issues, quality concerns, and delivery delays
- Conduct regular supplier performance reviews
5. Compliance and Documentation
- Ensure all procurement activities comply with company policies, procedures, and statutory regulations
- Maintain accurate records of purchases, supplier contracts, pricing, and procurement documentation
- Support audits and internal reviews by providing required procurement data
Skills and Qualifications
Required Qualifications
- Proven experience in the Purchase/Procurement field or a similar role, preferably in a relevant industry
- Strong understanding of procurement processes, policies, and best practices
- Excellent negotiation, communication, and interpersonal skills
- Strong analytical, problem-solving, and decision-making abilities
- Proficiency in MS Office (Excel, Word, Outlook)
- Hands-on experience with ERP systems for purchase and inventory management
Preferred Skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong coordination skills with internal teams and external vendors
Key Responsibilities
Lead outbound and inbound sales calls to convert leads into paying customers
Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets
Identify upselling and cross-selling opportunities across our product suite
Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools
Collaborate with marketing and product teams to refine messaging and improve conversion rates
Mentor junior telesales staff and support training initiatives
Analyze sales metrics and provide actionable insights to improve performance
Resolve customer queries and objections with professionalism and empathy
Required Skills & Qualifications:
3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling
Exceptional communication and negotiation skills
Ability to work independently and as part of a fast-paced team
Results-driven mindset with a passion for exceeding targets
Job Title: Sales & Marketing – Power Transformers Division
Location: Indore / Ludhiana
Experience Range: 5 to 14 Years
Qualification: Degree/Diploma in Electrical Engineering
About the Role:
We are seeking an experienced Sales & Marketing professional for our Transformers Division, specializing in Power Transformers and related products. The role involves driving business growth, managing client relationships, and handling the complete sales cycle from lead generation to order execution and collections.
Product Range:
- Power Transformers up to 200 MVA and 400 kV
- Generator Transformers
- Unit Auxiliary Transformers
- Special Application Transformers
Key Responsibilities:
- Sales & Business Development
- Achieve assigned sales and collection targets as per business plan.
- Generate leads, attend cold calls, and develop new business opportunities.
- Conduct sales presentations and distribute product catalogues to decision makers in SEBs, EPCs, Consultants, and Industrial groups.
- Participate in negotiations on specifications, payment terms, and timelines.
- Customer Relationship Management
- Build and maintain strong relationships with Utilities, Electrical Consultants, EPC contractors, and Industrial customers.
- Liaise with customers regularly to ensure timely communication of order changes and requirements.
- Provide timely resolution of client queries during pre-sales, execution, and post-sales stages.
- Execution & Coordination
- Document customer specifications and forward to relevant departments.
- Work closely with the Project Management Cell to ensure order execution within timelines.
- Support planning and execution teams for timely dispatch of finished goods.
- Collections & Controls
- Ensure timely collections as per established processes through proactive follow-ups.
- Market Intelligence & Strategy
- Stay updated on regional market developments and competitor activities.
- Provide insights on market trends, customer feedback, and potential opportunities for new markets or product diversification.
- Undertake pre-qualification work with high-volume customers and ensure successful approvals.
Desired Experience & Skills:
- 5–14 years of frontline Sales & Marketing experience, preferably in tendering-oriented businesses.
- Prior exposure to Power Transformers sales or similar capital equipment is highly desirable.
- Strong network with State Electricity Boards, Utilities, Consultants, EPC contractors, and Industrial customers.
- Technical orientation for selling capital goods products.
- Willingness to travel extensively for business development and customer interactions.
- Strong communication, negotiation, and relationship management skills.
- Maintain accurate financial records and ledgers
- Manage accounts payable and receivable
- Process employee payroll and ensure timely disbursement
- Ensure compliance with financial laws and company policies
- Prepare financial reports and conduct analysis
- Handle accounting operations using Tally software
- Manage vendor coordination, invoices, and payments
- Oversee billing and payment processes
- Monitor and maintain petty cash transactions
- Perform bank and ledger reconciliations
- Conduct internal audits and ensure financial accuracy
- Provide financial insights and recommendations to management
Requirements:
- Bachelor’s degree in Accounting or a related field
- Proven experience in accounts and payroll management
- Proficiency in Tally accounting software
- Strong analytical and problem-solving abilities
- Excellent attention to detail and organizational skills
Key Skills:
- Tally Accounting
- Financial Reporting
- Payroll Processing
- Vendor Management
- Billing & Payment Handling
- Petty Cash Management
- Financial Analysis
Position: Lead Backend Engineer
Location: Remote
Experience: 10+ Years
Budget: 1.7 LPM
Employment Type: [Contract]
Required Skills & Qualifications:
- 10+ years of proven backend engineering experience.
- Strong proficiency in Python.
- Expertise in SQL (Postgres) and database optimization.
- Hands-on experience with OpenAI APIs.
- Strong command of FastAPI and microservices architecture.
- Solid knowledge of debugging, troubleshooting, and performance tuning.
Nice to Have:
- Experience with Agentic Systems or ability to quickly adopt them.
- Exposure to modern CI/CD pipelines, containerization (Docker/Kubernetes), and cloud platforms (AWS, Azure, or GCP).
About PluginLive Technologies
PluginLive is an all-in-one technology platform that bridges the gap between Corporates, Educational Institutions, Students, and Assessment & Training Partners. Our ecosystem enables corporates to build strong employer branding and scale their human capital through meaningful engagement with colleges and students. At the same time, we help institutions improve student placements and empower learners with real-time exposure to the corporate world, enabling them to upskill and become industry-ready professionals.
Website: https://www.pluginlive.com/
About the Role
We are looking for a Senior Product Designer who is passionate about solving complex problems and creating intuitive, user-centered product experiences. The ideal candidate is hands-on across the entire design lifecycle and consistently advocates for customer needs using both qualitative and quantitative insights.
You will work closely with cross-functional teams including Product, Engineering, and Business stakeholders to design scalable, impactful solutions.
Role Details
- Position: Senior Product Designer
- Location: Hybrid (Mumbai)
- Compensation: Up to ₹12 LPA + ESOPs
Key Responsibilities
- Own end-to-end product design, from discovery and ideation to shipped features
- Build, maintain, and evolve design systems to ensure consistency and scalability across products
- Drive design decisions through user research, usability testing, data analysis, and stakeholder inputs
- Collaborate closely with engineering teams to ensure feasibility, technical alignment, and high-quality implementation
- Present and clearly articulate design concepts and rationale to cross-functional teams and leadership
- Identify and prioritize product improvements based on user feedback, analytics, and business objectives
- Balance user needs, business goals, and technical constraints in a fast-paced environment
Qualifications
Must-Have
- Bachelor’s degree in Design, Engineering, or a related field (or equivalent practical experience)
- 6–8 years of experience in product design, including user research, wireframing, prototyping, interaction design, visual design, and usability testing
- Proven experience designing complex systems in Fintech, Banking, or Consumer-focused products
- Strong portfolio showcasing problem-solving skills and measurable business impact (not visuals alone)
- Proficiency in Figma and other prototyping tools, with a solid understanding of frontend constraints
- Experience working with design systems at scale
- Familiarity with A/B testing methodologies and analytics tools
- Ability to articulate and defend design decisions using qualitative and quantitative data
- Strong collaboration skills with Product Managers, Engineers, and Researchers
- Comfort with ambiguity and fast-paced, evolving environments
- Up-to-date knowledge of design tools, trends, and best practices
Nice-to-Have
- Experience in HR Tech or EdTech domains
- Experience designing assessment or evaluation platforms
- Experience leading design for 0→1 products
Perks & Benefits
- High ownership and autonomy
- Access to AI tools to enable rapid experimentation and execution
- Opportunity to work on impactful products with real users
- Minimal bureaucracy—focused execution and meaningful collaboration
Position: Full Stack Developer ( PHP Laravel)
Company : Mayura Consultancy Services
Experience: 3 yr To 5 yrs
Location : Bangalore
Skill: HTML, CSS, Bootstrap, JavaScript, Ajax, jQuery , PHP and CodeIgniter or CI
Work Location: Work From Home(WFH)
MCS is seeking a talented and experienced Full Stack PHP Web Developer to join our dynamic team. As a Full Stack PHP Web Developer at MCS, you will be responsible for designing, developing, and maintaining scalable PHP-based web applications.
Responsibilities
- Design, develop, and implement user interfaces and user experiences for web applications.
- Create and maintain well-structured, reusable, and efficient code for both front end and back end components.
- Develop interactive and responsive user interfaces using HTML, CSS, Bootstrap, Ajax, jQuery and JavaScript frameworks.
- Collaborate with designers to ensure seamless integration of design elements into the user interface.
- Build and maintain server-side applications using programming languages such as PHP, CodeIgniter, SQL and Laravel.
- Design and optimize databases, write efficient queries, and manage data storage and retrieval.
- Develop APIs (Application Programming Interfaces) for seamless communication between front end and back end systems.
- Ensure API security, performance, and adherence to industry standards.
- Use version control systems (e.g., Git) to manage code repositories and collaborate with team members.
- Deploy applications to production environments and manage continuous integration and continuous deployment (CI/CD) pipelines.
- Work closely with product managers, designers, and other developers to translate requirements into technical solutions.
- Participate in code reviews and provide constructive feedback to team members.
Perks & Benefits:
Complete Work From Home Opportunity: Enjoy the flexibility of working entirely from the comfort of your home, empowering you to manage your schedule and achieve a better work-life balance while coding innovative solutions for MCS.
Opportunity to Work on Projects Developing from Scratch: Engage in projects from inception to completion, working on solutions developed from scratch and having the opportunity to make a significant impact on the design, architecture, and functionality of the final product.
Diverse Projects: Be involved in a variety of development projects, including web applications, mobile apps, e-commerce platforms, and more, allowing you to showcase your versatility as a Full Stack Developer and expand your portfolio.
Joining MCS as a Full Stack Developer opens the door to a world where your technical skills can shine and grow, all while enjoying a supportive and dynamic work environment. We're not just building solutions; we're building the future and you can be a key part of that journey.
About Us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
- Own the month on month GMV growth for your portfolio of large B2B customers end to end
- Spearhead acquisition and addition of enterprise level educators to your portfolio end to end
- Ensure top-line & bottom-line target completions for your category
- Develop an understanding of the consumer inside-out, build data-driven insights, and translate them into lucrative business growth opportunities for our clients
- Work as a consultant to your client base, actively advising on Marketing/Content/Pricing/Product strategies for customers’ revenue growth
- Collaborate with the marketing team to launch new initiatives followed by a regular tracking on their effectiveness
- Plan and implement growth programs within cohorts and proactively monitor progress, resolve issues and initiate appropriate corrective measures
You should apply if you:
- Bring your A-game: Have strong business acumen and problem-solving aptitude with a knack for finding innovative solutions to business problems
- Are a born leader: Can rally teams towards a common goal & troubleshoot to remove blockers for other team members
- Always go for gold: Get charged by high-performance environments, have aggression to win through hard and smart work, without compromising on ethics
- Are a social butterfly: Have excellent communication and interpersonal skills as well as have worked with different teams/stakeholders and built strong customer relations
- Improvise and innovate: Think quick on your feet and have extreme ownership of problems faced by your client
Work experience with high growth start-ups for a year or longer is a plus!
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
Sales
- Developing, improving existing sales and business plans.
- Lead generation-Planning and execution.
- Develop sales proposals, Quotations & pricings.
- Identify and address existing challenges and problem areas.
- Researching and evaluating existent business structure by applying various business analysis tools, formulating end-to end sales solutions and streamlining operations.
- Developing new business relationships generate and negotiate new income for Sitara.
- Screening potential business deals by analysing market strategies.
- Forecast sales targets and ensure they are met by the team.
Government Liaising
- In this role of liaison, you should have cultivated contacts outside the vertical chain of command to collect information useful for our organization.
- Liaising with government offices to taking over sales for the company.
- Interact with other industry peers, liaise with local bodies & government authorities to develop the new business.
- Acts as a liaison between the legislative entities and the organization, responsible for any related queries and frame a network with them.
Client Management
- Constantly interacting with prospects and maintaining cordial business relationship with key clients.
- Developing an in-depth understanding of client requirements and translating the same in a tangible manner to the development team.
- Constant audit of developmental activities and client requirements, integrating contract requirements with business operations.
- Planning and ensuring deliveries are made by the proposed deadline.
- Forecast sales targets and ensure they are met by the team.
- Track and record activity on accounts and help to close deals to meet these targets.
Business Development
- Analyse market trends and accordingly develop sales plans
- Identify, negotiate and Onboard channel partner.
- Build revenue and sales business plan for each assigned channel partner to measure success and the channel partner
- Leverages the organization’s relationship with existing institutional accounts by developing and executing proactive, creative, and ongoing contact initiatives.
Team Management
- Should have Team Management and building skills to take charge of the sales team
- Developing reporting team into valuable sales people
- Continuously monitor existing sales team & ensure delivery of targets.
- Setting individual sales targets with the sales team.
- Overseeing the activities and performance of the sales team.
- Coordinating with team on lead generation.
- Developing your sales team through motivation, counseling and product knowledge education.












