Roles and Responsibilities:
● Supply/ demand acquisition: constantly maintain an over-supplying effort by
keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently
training and effectively retaining.
● Retention :Will be involved in supply/customer retention activities like calling,
partner engagement validation, zonal wise supply fulfillment, customer
retention,etc
● Community management: actively moderate (bring people together), leverage,
and rule the driver /customer community to shape the best service quality to
users and the best worth for drivers.
● Execute Marketing and Branding initiatives for the city as per the BTL plans
● Market intelligence: Gather market and competitive intelligence from various
sources and create actionable insights
● Analyze data and prepare reports to monitor performances, find business
problems and come up with solutions.
● Process improvement: Identify, build and enforce Standard Operating
Procedures and Policies to support the activity and solve prevalent issues.
● Talent acquisition and management: Build a team that strives to win and
constantly track the efficiency of your team and the service quality provided to
the network, and deploy corrective/improvement. Will be leading a team of
10+ high performing individuals.
Skills
● Strong verbal and written communications skills.
● Solve business problems using analytical skills and a capacity to work with large data
sets
● Exceptional drive, excellent interpersonal skills and the ability to communicate
effectively, both verbally and in writing, and to immediately contribute in a team
environment
● An ability to manage multiple priorities and perform well in a fast-paced environment,
while maintaining a high level of client focus
● Willingness to roll up sleeves and get hands dirty by being on field most of the time.
● Strong work ethic and high attention to detail, with a desire and demonstrated ability
to learn
● Self-directed
● SQL Query writing would be an added advantage
Shubham Vishwakarma
Full Stack Developer - Averlon
About Porter.in
About
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in
Connect with the team
Company social profiles
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon