Video Editing/Making

Core AI Backend Engineer – LLM Fine-Tuning

You know that moment when you don’t just debug code — you train a model, fine-tune it, and suddenly it understands your domain better than you expected? That’s the kind of magic we’re looking for.

We’re building something that turns chaotic social video data into crystal-clear business intelligence. Not just another API — but AI-backed architecture fine-tuned to our world. Systems that marketing teams thank you for, because they feel the intelligence, not just the infrastructure.

Either you feel the craft when you read this, or you don’t. This isn’t just another backend role. This is where you bring together scalable systems and cutting-edge LLMs to build something the world hasn’t seen before.

Who We Are

We’re a small, global team that ships fast. Every line of code and every model choice affects millions of video analysis requests.

Our engineers don’t just build APIs — they architect solutions, they optimize at scale, and now, they fine-tune models to make AI work in the real world. Our CPTO still codes. Our senior engineers make complexity look effortless. Our backend team sets a standard that others ask how we move so fast.

What We Need

We need someone who’s lived both sides of this life:

• Backend excellence: building high-scale, high-performance systems.
• LLM fine-tuning: hands-on with open-source models, not just calling APIs.

Someone who can sit with a requirement at 2pm and by 6pm not only has endpoints working, but also has a fine-tuned model running behind them — customized to our use case.

Your Craft

• JavaScript/TypeScript & NodeJS as core backend tools.
• Next.js for full-stack where needed.
• Rust when performance is non-negotiable.
• Golang/Python as comfortable tools of choice.
• MySQL/Postgres/Redis — wielded with intention.
• AWS ecosystem — your playground, not your puzzle.
• LLM/AI integration you’ve actually shipped.
• Open-source LLM fine-tuning experience:
• Bringing in open-source models (LLaMA, Mistral, Falcon, etc.).
• Fine-tuning/adapting them for specific domains.
• Optimizing for inference cost, latency, and accuracy.

The Reality

The work is beautifully complex. The scale is real and growing. The problems are the kind that wake you up at 3am with solutions.

If you get your energy from building backend systems and adapting LLMs to make them smarter for real-world use, you’ll probably fall in love with what we do. If you’re only interested in APIs without touching models, this won’t be your thing — and that’s completely okay.

How to Apply

If you’re reading this thinking “finally, a team that actually cares about real AI engineering” — we’d love to see something you’ve built.

Not just a resume. Show us your craft:

• An LLM fine-tuning repo.
• A domain-adapted model you worked on.
• A system design where you combined backend and AI.
• Or even a short write-up or voice note explaining what you’ve fine-tuned.

We’re genuinely excited to see what you’ve done and have a meaningful conversation about whether this could be magic for both of us.

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

What you need to have:

• Administration and Management of Microsoft 365 environment
• Work in GMT time zone

Desired Candidate Profile

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Experience in implementing UI using DHTML, HTML5, CSS3, Bootstrap. Ability to interact with APIs based on HTTP and REST architecture and handle dynamic data on frontend. Experience in writing unit test cases for UI components. Knowledge about securing application and vulnerabilities such as XSS & CSRF.

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

We have an opportunity for Software Engineer-UI

Job Responsibilities: 

HATSU is a mumbai based design studio, and we work in the field of furniture, lights and rug design. we are coming up with a store for our products and we require a store manager for the same.

Responsibilities

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
• Hire, train, develop, and supervise staff
• Provide staff with feedback, coaching, and performance evaluations
• Coordinate daily staffing and staffing schedules
• Ensure the store complies with outlined safety policies and proceduces, as well as state and local health regulations
• Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
• Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

Qualifications

• Minimum Graduation or equivalent education.
• 1 years of retail sales required; retail management experience and a college degree preferred
• Excellent organizational, time management, prioritization, and multitasking skills
• Experience with interviewing, hiring and evaluating candidates, and assessing employee performance
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example