Marketing & Sales Associate - SaaS

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Build and implement complex, large-scale applications capable of integrating with multiple internal/external systems.

Engage in full Application Lifecycle from design and coding through to test, build, QA, deployment, and maintenance.

Leverage your experience with cloud infrastructure to build cloud-based software solutions and support the migration of applications to the cloud.

Liaise with Core Platform team to build & reuse enterprise frameworks.

Partner with business stakeholders to translate business requirements into consumable technical stories and software solutions.

Qualifications

Full Stack Engineer with 6-8 years of extensive working experience in all components of web application development focusing on User Interface Angular framework, databases, integrating with Services/APIs.

Minimum of 5+ years working in front-end web development with Angular 16+ and 3+ years with API backend development using Microsoft.NET 6+ Technologies.

Minimum of 3+ years hands on experience working with databases including SQL Server, MongoDB & Cosmos DB.

Deep understanding and knowledge on Routing, Dependency Injection, Web API Filters.

Caching, Authentication (SAML/OAuth/JWT) & Authorization modules.

Extensive programming experience in HTML5, CSS3, SASS or LESS.

Excellent JavaScript knowledge and programming experience with ES5/ES6

Strong knowledge of REST, MS Azure Platform, Application Infrastructure.

Good knowledge of Typescript, NX, cypress, Micro–Front End Architecture

Experience in building SOAP & REST APIs using Microsoft.NET technologies.

Experience with tools like Redux, Webpack, Angular CLI

Experience with building scalable PWAs (Progressive Web Applications).

Experience in web application development resiliency and performance.

Experience with client-side architecture and design patterns.

Awareness of cross-browser compatibility issues and client-side performance considerations.

Good understanding of Unit testing frameworks for UI & API.

Proficient understanding of code versioning tools, such as Git.

Experience working with Jira and Agile/Scrum environments.

#Angular16+

#Microsoft.NET6+

#HTML5

#CSS3

#SASS

#LESS

hashtag

#SQLServer

#MongoDB

#CosmosDB

#REST

#MSAzure

#Typescript

#NX

hashtag

#cypress

#SOAP

#REST

#Redux

#Webpack

#AngularCLI

#PWAs

#Git

#Jira

#Agile

#Scrum

#Routing

#DependencyInjection

#WebAPIFilters.

You will be getting leads from the company. You need to builds and maintains business relationships with new and existing customers. You understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel, record client feedback and maintain a customer database.

Key Responsibilities:   

• Should have hands-on experience with Java   

• Strong experience in Spring Boot, Micro Services   

• Should be well versed with Agile Development methodologies   

• Should have strong debugging and communication skill   

• Should participate in design discussions and provide application designs, architecture, timeline estimations   

• Problem-solving mind and attitude   

• Ability to interface well with externally facing departments and directly with customers   

• Effective communication skills – written, spoken, listening, and presentation   

• Great Team player and experience working with global teams and global organizations Genuine interest in learning and knowledge sharing   

Primary Skills:   

• 2 years of Spring Boot and Microservices.   

• 3+ years of experience in Core Java.   

• Proficiency with Spring Framework.   

• Innovate new approaches algorithms, libraries, tools, platforms, for relevant development areas   

• Strong programming skills in Core JAVA / J2EE expert level   

• Good at data structures, algorithms, problem-solving, and design patterns   

• Knowledge of Web Services, Spring, ORM Frameworks, Spring Boot, Spring Cloud Gateway, OAuth2.0, Spring Security, JWT, Eureka, Hystrix, Apache Cassandra   

• Should be well familiar with SQL/NO-SQL database   

• Knowledge of Spring Batch, Kubernetes, Docker is a plus point    

• Demonstrable experience as a Robotic Process Automation Developer using Robotic
  technologies, particularly with UiPath.
• Act as a Subject Matter Expert with Robotic Process Automation Development and
  technologies, especially around UiPath.
• Should have Advanced Developer certification from UiPath.
• Strong Customer-facing experience.
• Command on UiPath RE Framework.
• Strong Software Development Skills in Automation Software.
• Experience in working with .NET Framework and customization.

Job Responsibilities:

• Design and build efficient, scalable systems that are used by millions of people,
• Own what you build as you create, test, and refine what’s under the hood of our pages and services,
• Investigate production issues pertaining to customer features to determine root cause and implement solutions,
• Investigate existing queries and write new queries with performance optimization in mind,
• Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements,
• Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, the final markup is standards compliant, and UI deliverables are completed on time,
• Work with the real-time feedback from our users (external and internal) to make the products better,
• Discover, design, develop, deploy, debug. Repeat!

Requirements:

• 1-2 years of experience,
• Proficiency in web scripting programming with PHP,
• Experience with MySQL Databases,
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals,
• Design, build and maintain high performance, scalable and secure code,
• Experience with cloud services like AWS is plus,
• Experience with MVC architecture is a plus,
• Knowledge / experience in building an API,
• Solid understanding of the foundations of security and best practices,
• Good grasp of data structures and algorithms,
• Excellent problem-solving skills,
• Take ownership of the backend services, ensure the best possible performance, quality and responsiveness, as well as maintaining code quality, organisation and testing/deployment,
• Passionate about technology and willing to develop expertise in an emerging field,
• Strong organisational and communication skills, team player.

Perquisites & Benefits:

• A competitive salary,
• Opportunity to be part of a diverse working environment, valuable social sector work experience,
• Fun, casual, relaxed, and flexible work environment.

NewsBytes is India's only multi-lingual digital media company with the capability to produce content via an AI-based engine.
We are looking to hire a back-end developer who is proficient in PHP.

• Minimum of 2 years of experience
• Knowledge of PHP and Laravel Framework is a plus
• Basic understanding of CSS, JS, and HTML5
• The familiarity of Linux Environment is a plus
• Sound knowledge of design patterns and algorithms