Digital Marketer

Role: Pre Sales Executive

Exp: 4+ Years

CTC: up to 6 LPA

Key Responsibilities:

· Act as the first point of contact for incoming customer leads and inquiries.

· Conduct product presentations, site walkthroughs, and client meetings.

· Understand customer needs and tailor solutions accordingly.

· Coordinate with the sales and marketing teams to ensure seamless lead handovers.

· Maintain updated records of client interactions and follow-ups in CRM.

Key Requirements:

· Languages: Fluency in Marathi, Hindi, and English is mandatory.

· Experience: Minimum 4 years of pre-sales experience in a reputed organization.

· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).

· Location: Willingness to work full-time from the Songbirds Sales Office.

· Strong interpersonal skills with a customer-first mindset.

· Self-motivated, goal-oriented, and excellent in follow-up and communication.

Mai Labs (Erstwhile P2e Labs) is a startup with the ambitious goal of creating the next Internet. We are dedicated to empowering the next billion users and democratizing the creation and unlocking of value on the Internet. With human interactions at the core, our technology acts as an enabler to unlock new opportunities for all Internet users, not the privileged few.

Our portfolio includes a range of innovative products, including an open world - immersive platform to help creators craft immersive environments and assets, and a work in progress immersive realm. We are inching towards our vision of creating a complete photorealistic virtual world with complete design freedom and autonomy to artists, designers & developers.

Who We Are:

We are building a trust based, people centric Company with focus on Users. Our team is proud to be building towards ‘Made-in-India’, building inclusive & compliant products for everyone in the community. We believe that People are core of our business, they build, they collaborate, they innovate, and they surprise themselves by becoming best version of themselves.

Beyond the ask of role requirements, we hire for willingness to challenge status quo, with proclivity towards collaboration.

Role: UX/ UI Designers (Experienced)

Location: Noida (5 Days - Work from Office)

What will you get to do?             

You will collaborate with our Design team, Product Managers, and Engineers to understand & craft research-based user preferences & needs. You will guide projects with designing thinking principles, conduct usability testing, take feedback and co-create pilot designs. Your stakeholders will look forward to your wireframes, design prototypes with information flow architecture. Visually appealing UI designs to ensure seamless, interactive and intuitive navigation for our consumers will be your priority.

You will stay up-to-date with new industry trends, protocols for best design practices, and will get our support to satiate your curiosity for emerging technologies.

Profile Expectations:

- A bachelor’s degree in design, or related fields. We are degree agnostic & focus on skills.

- Proven experience of 4-10 years as a UX/UI Designer. We will love to have detailed conversation on your portfolio showcasing innovative and visually striking designs.

- Proficiency in design tools like Adobe Creative Suite, Sketch, Figma, or etc.

- Great to have a solid understanding of user-centered design principles, information architecture, and interaction design on multiple platforms (Web, Mobile etc.).

- Communicate, collaborate, and articulate design ideas.

• Minimum of 1-2  years of experience as a Full Stack Developer or similar role.
• Bachelor’s degree in Security, Computer Science, or a related field.
• Experience with  React.js, Node.js, Next.js, and JS libraries.
• Must have an understanding of web3 and blockchain fundamentals.
• An exceptional understanding of secure and scalable application development, including the full lifecycle of API microservices services, including authentication, API gateways, and versioning.
• Excellent analytical and time management skills.
• Ability to wear many hats and learn new technologies quickly.
• Solid knowledge of web architecture and design patterns.
• Good knowledge and understanding of Backend and Frontend technologies
• Hands-on experience in building REST API using NodeJs
• Excellent communication and teamwork skills
• Great attention to detail.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

Summary of the role: 

As an Analytics Engineer, you will work closely with internal team members to implement Adobe Analytics/Google Analytics on clients’ websites. In this role, you will use front-end technologies such as HTML, CSS, JavaScript, jQuery to support the development and implementation of web analytics tracking. You will also set up and maintain successful Adobe Analytics/Google Analytics deployments and identify and solve complex and interesting tracking problems. Using JavaScript/jQuery, you will design analytics solutions by understanding the client’s business and online marketing goals, gathering requirements, defining project scope, and providing technical guidance.

Qualification:

• Bachelor’s degree from an accredited university
• Strong technical aptitude and expertise with JavaScript, HTML,CSS
• Expertise in Adobe DTM/Adobe Launch and Adobe Analytics implementation through other tag management solutions

Experience:

• 3+ years of relevant experience in Adobe Analytics implementation using DTM/Adobe Launch
• Web Development experience is a plus as it relates to the development, configuration and implementation of Web Analytics solutions
• Experience with other web platforms like Google Analytics, Tealium, Tealeaf, etc. is a plus

Responsibilities:

• Understand client business requirements and how to map those requirements to specific digital measurement tactics
• Development of documentation, deliverables and solutions requirements for web analytics tracking
• Work closely with account management and development teams to oversee the implementation, configuration and debugging of web analytics code, both on-site and through tag management systems
• Support digital marketing teams (paid search, SEO, conversion rate optimization, digital media, etc.) to implement customized tracking for campaign initiatives

Key Skills:

• Strong understanding of web analytics implementation tools - Adobe Analytics Implementation Experience
• Ability to use Adobe DTM/Adobe Launch to implement changes suggested by web analytics team
• Hands on experience in writing DTM rules and troubleshooting the existing implementations
• Expert-level knowledge in Adobe DTM/ Adobe Launch and Adobe Analytics is a must
• Knowledge and experience in Google Analytics/Google Tag Manager or other web analytics platforms is a plus
• Knowledge of web development technologies - JavaScript, HTML, CSS etc.
• Experience in producing technical specifications, solution design reference documents, reference manuals, developer guides, and/or code requirements
• Excellent ability to read and debug HTML, JavaScript to successfully test tags
• Presents results in a manner that the business partners can understand, ensuring interpretation, appropriate detail and usability
• Excellent written skills and the ability to write for both technical and non-technical users
• Willingness to travel for client discoveries and other off-site meetings
• Experience with developing analytics testing processes
• Ability to effectively communicate with clients and colleagues at all levels

• Strong proficiency with JavaScript 
• Knowledge of Node.js and frameworks available for it 
• A good understanding of the nature of asynchronous programming, its challenges, and workarounds
• Good understanding of server-side templating languages 
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding of accessibility and security compliance 
• Experience in user authentication and authorization between multiple systems, servers, and environments
• Proficiency in API integrations
• Understanding of fundamental design and architecture principles to scale an application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• A degree in any discipline
• Good communication and team skills
• Ability to listen to the requirements of team members and clients and translate them into great solutions