Digital Operation Manager

Mechanical Engineer – Job Description

A Mechanical Engineer is responsible for designing, developing, testing, and maintaining mechanical systems, machines, and components. The role includes creating technical drawings and 3D models using CAD software, performing calculations and simulations, and selecting appropriate materials and manufacturing processes.

Mechanical Engineers collaborate with production, quality, and maintenance teams to ensure designs are functional, safe, and cost-effective. They oversee prototype development, troubleshoot mechanical issues, and support installation and commissioning activities. Compliance with engineering standards, safety regulations, and continuous improvement initiatives are key responsibilities.

Key Skills: CAD software (AutoCAD, SolidWorks, CATIA), problem-solving, analytical skills, technical documentation.

Qualifications: Bachelor’s degree or Diploma in Mechanical Engineering.

Electrical Engineer – Job Description

An Electrical Engineer is responsible for designing, developing, installing, and maintaining electrical systems and equipment. The role involves preparing electrical schematics, wiring diagrams, control panel layouts, and ensuring systems comply with safety and regulatory standards.

Electrical Engineers work with automation, instrumentation, and maintenance teams to troubleshoot electrical faults, improve system efficiency, and support commissioning activities. They also handle load calculations, cable sizing, equipment selection, and preventive maintenance planning.

Key Skills: Electrical schematics, PLC basics, troubleshooting, safety compliance.

Qualifications: Bachelor’s degree or Diploma in Electrical Engineering.

Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)

Mandatory (Experience 1): Must have 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).

Mandatory (Experience 2): Must have 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.

Mandatory (Experience 3): Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.

Mandatory (Skills 1): Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.

Mandatory (Skills 2): Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.

Mandatory (Skills 4): Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Mandatory (Company): B2C product organizations (fintech, e-commerce, edtech, or consumer platforms) with large-scale user datasets and analytics maturity.

Mandatory (Note): Don’t want data analysts; looking for strategic behavioral insight leaders or research-driven analytics professionals focused on user behavior and product decision-making.

Key Responsibilities would include: 

1. Design, develop, and maintain enterprise-level Java applications. 

2. Collaborate with cross-functional teams to gather and analyze requirements, and implement solutions. 

3. Develop & customize the application using HTML5, CSS, and jQuery to create dynamic and responsive user interfaces. 

4. Integrate with relational databases (RDBMS) to manage and retrieve data efficiently. 

5. Write clean, maintainable, and efficient code following best practices and coding standards. 

6. Participate in code reviews, debugging, and testing to ensure high-quality deliverables. 

7. Troubleshoot and resolve issues in existing applications and systems. 

Qualification requirement - 

1. 4 years of hands-on experience in Java / J2ee development, preferably with enterprise-level projects.

2. Spring Framework including - SOA, AoP and Spring security 

3. Proficiency in web technologies including HTML5, CSS, jQuery, and JavaScript.

4. Experience with RESTful APIs and web services.

5. Knowledge of build tools like Maven or Gradle

6. Strong knowledge of relational databases (e.g., MySQL, PostgreSQL, Oracle) and experience with SQL.

7. Experience with version control systems like Git.

8. Understanding of software development lifecycle (SDLC) 

9. Strong problem-solving skills and attention to details.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Candidate Required:

 Excellent communication skills  Be an effective Team Leader and should be able to handle and lead a team with effective delegation.  Proficient in mobile app UI development and best practices  Ability to understand that business needs may shift your priorities and adjust accordingly  Exceptional written and oral communication skills.  Exceptional interpersonal skills, with a focus on listening and questioning skills.  Proven analytical and problem-solving abilities.  Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Worked as a Node.js developer on multiple projects with relevant experience between 1 to 4+ Years.
• Extensive knowledge of Nodejs, JavaScript, APIs, web stacks, libraries, and frameworks.
• Able to work on independent nodejs projects.
• Experience in mongoDB database queries. Able to write and manage complex DB queries .
• Exceptional analytical and problem-solving aptitude.

• Creating vendor-wise PO based on the total production requirement
• Raising PO to the vendors and following up with them for timely dispatch
• Managing the dispatches and deliveries of the items being ordered to the vendors
• Engaging with the logistics service providers to ensure timely delivery of the goods
• Supervising QC of the items received at factory
• Identifying the gaps in invoice and actual receipt and escalating to senior management
• Identifying new vendors for the required raw materials

Desired Candidate Profile

• Bachelor’s Degree
• Good Hindi speaking skills
• Knowledge in Kannada
• Strong learning and ‘can-do’ attitude
• Experience of working in factory or warehouse
• Good verbal communication skills
• Ability to multi-task 
• Excellent command over MS Excel