Social Media Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

You will be required to research, write and translate content in Hindi for concise and impactful

communication.

Job Description

• Writing content/ article in Hindi on topics provided
• Creating original hindi contents that are creative, error-free and engaging
• Write Hindi content on topics.
• Edit articles and rewrite stories or general content.
• Write tweets and social media content in fluent engaging Hindi.

Technical Lead (Embedded Software - Linux)

Job Responsibilities:

Lead a team of software/Linux development engineers working on microcontroller firmware development, Linux platform drivers and IOT solutions. Should be able to guide team members, resolve technical roadblocks and deliver project commitments. Will be the go-to person and first-level escalation point for all technical issues faced by the team. Looking for someone with 6+ years in the embedded industry and a passion to build a core team in a growing company. Team size will vary from 6 to 12 people, mainly firmware and Linux engineers.

The selected candidate for this role will be reporting to the software director/manager in the organization.

• Work with firmware and application architects to create a project execution plan
• Review project proposals for execution scope & timelines
• Lead embedded software development activities by the team
• Work with QA teams to resolve bugs and ensure release readiness
• Work with h/w design and PM teams to ensure smooth execution and timely delivery of projects

The main responsibilities of this role are:

Technical:

• Strong programming skills (C, C++, assembly)
• Linux development experience (porting & platform drivers)
• Expert-level knowledge of embedded microcontroller & microprocessor-based systems
• Prior experience in delivering critical modules for microcontroller projects
• Good understanding of commonly used embedded communication protocols
• Good understanding of common embedded peripherals, interfaces & sensors
• Experience working on Real-Time systems (RTOS)
• Should be able to quickly learn new technologies and enable the team on the same
• Should be able to work with minimal technical guidance

Leadership:

• This role requires excellent communication skills
• Strong analytical & problem-solving skills
• Should be able to lead junior engineers by providing technical mentoring
• Owns task division, task allocation and tracking within the team
• Require multi-tasking and time management skills
• Prior experience working with overseas clients
• Periodically report progress to management

Other desirable skills:

Knowledge of Python

Job Description:

We are seeking an experienced senior web developer to join our friendly team to participate in the

development of the next-generation app and who has the technical ability to implement server side

code written in the Laravel framework. Your main responsibility will be designing and implementing

applications that are written in PHP. This means you will work closely with front end developers to

integrate back-end components with the components they're creating for users to interact with.

Therefore, it is important that youre able to effectively communicate and collaborate with your

colleagues. You will take a lead role in the technical side of our company with room to grow as we

continue to grow.

Technologies/ Frameworsk:

PHP, Laravel, Lumen, MySQL, PostgreSQL, MS SQL, RESTful API, Microservice, API Gateway,

JavaScript, jQuery, Docker, Load Balancer, LMAP, Nginx

Skills Required:

• Extensive experience in PHP Laravel, API Gateway

• Hands-on experience in web services-RESTful

• Knowledge of RESTful API design patterns and Integrations technologies. JSON

Language and scripting as well as Rest Oriented Architecture (ROA)

• Knowledge of HTTP and SOAP Protocols

• Hands-on experience with MySQL / PostgreSQL / MS SQL development including data

modelling, concurrency, query optimization, stored procedure development, and tuning

• Familiarity & Expertise with Bitbucket / GitHub,

• Comfortable working with JavaScript and jQuery

• Understanding and Practising of coding best practices

• Creative and efficient problem solver

• Knowledge of AWS API Gateway, Apigee API Gateway, Azure API Gateway or any other

API Gateways.

• Hands-on experience in working with API gateways added advantage

• Understanding and experience on Data Patterns

Responsibilities:

• Ability to work closely with technical architects and architecture governance technical

team for solution development and design reviews

• Analyse, design, develop, as well as implement RESTful services and APIs

• Be involved in the development life cycle and perform definition and feasibility analysis as

well as in the API lifecycle release management

• Implement, integrate, and document a variety of software platforms through the RESTful

API framework

• API development with OpenAPI Specifications and other standards

• Apply the latest software design techniques and contribute to the technical design of new

solutions

• Modify existing programs, prepare test data and functional specifications.

• Troubleshoot issues and solve problems, identify potential process improvement areas

• Implement common APIs based on architecture guidelines and frameworks

• Responsible for mapping, designing specs for transformation between API Gateway and

backend service

• Write object-oriented, clean, and maintainable code

• Deliver quality results on time with minimal supervision

• Ensuring that integrations run smoothly.

• Scaling projects based on client feedback.

• Mentoring/training in API architecture & code quality

• Work closely with API Solutions Architect and Platform Administrators

• Work closely with the Business Product Owners, and must understand the short and

medium term strategy for the business

Requirements:

• Experience working with PHP, performing unit testing, and managing APIs such as

RESTful.

• A solid understanding of application design using Laravel.

• Knowledge of database design and querying using SQL.

• Proficiency in HTML and JavaScript.

• Practical experience using the MVC architecture.

• A portfolio of applications and programs to your name.

• Problem-solving skills and critical mindset. - Great communication skills.

• Desire and ability to learn

Job Description

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements

• 2+ years of relevant industry experience in MERN stack
• A deep understanding of JavaScript
• Experience working with SQL and NoSQL databases
• Experience with Unit and Integration tests
• Experience with CI/CD
• Experience with MathJax/Latex
• Experience with large scale video streaming

• Create, maintain, and execute automated test cases for APIs and web services
• Discover, analyze, and document defects in our Jira system
• Create and maintain automation frameworks using Object Oriented concepts and basic design patterns
• Create, maintain, and execute test scripts, analyze and communicate test results using Appium and Selenium
• Create API and web services automated tests using Java, Postman, SOAP UI, Jmeter, REST assured, or similar tools
• Mentor QA resources in test automation
• Provide the Team Lead with effort estimates and progress reports

Requirements

• Minimum 7 years of experience with backend automation with technologies like RESTful APIs, Web Services Java, Postman, SOAP UI, Jmeter, REST assured
• Minimum 7 years of experience with Java and Core Java
• Minimum 7 years of experience in QA
• Experience with tools such as Appium, Selenium, and/or XCUI test
• Experience using Git and CI tools such as Jenkins
• Experience with mobile app testing on iOS and Android
• Experience with testing web apps/websites
• Great communication skills
• Ability to contribute to improving QA best practices

Currently, we are looking for the below positions:

• Mobile QA automation engineers
• Expertise in Selenium, Appium, API testing
• Java language is preferred
• Would be expected to do manual testing as part of their role

We are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you!  Job has flexible or temporary work from home options.

Job Responsibilities-

• Requirement gathering, UML & Database modelling and documentation
• Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
• Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
  
  

Requirements-

• BSc degree in Computer Science or similar relevant field
• Previous working experience as a MERN Stack Developer for 3+ years
• Experience with modern frameworks and design patterns
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience of implementing applications using Angular or React
• Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
• Hands on experience with JavaScript Development on both client and server-side
• Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
• Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
• Rest API development, documentation and testing using tools like Postman
  
  

Knowledge of the following will be considered as an advantage-

• Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
• Javascript based workflow engines and Flow-Based Programming
• Consumer Web Development Experience for High-Traffic, Public Facing web applications,
• Experience with cloud technologies
• Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
• Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
• React with WordPress Headless CMS using frameworks like Frontity.org
• org for authorization and access control models
• io microfrontend’s architecture framework for highly modular fully flexible applications
• Speech Recognition , voice interface , and other AI functionility
• React native mobile, Electron desktop application conversion
• Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.