Manager- Marketing & Communication

Company Description

Infosec Ventures incubates and scales cybersecurity innovators that address inefficiencies and solve significant problems in the field. By delivering high return on investment for customers, we aim to make the world cyber safe by protecting systems and the 'human operating system'. Our notable ventures include humanfirewall.io, emailauth.io, bugsbounty.com, and securityrating.com. We believe that while an idea is worth a dollar, execution turns it into a billion-dollar reality.

📍 Onsite | Gurgaon | Full-time | Minimum 1.5+ Yrs Exp

Role Description

This is a full-time, on-site role located in Gurugram for a Lead Gen Expert OR SDR-1. The Lead Gen Expert will be responsible for developing and implementing lead generation strategies, managing and optimizing campaigns, analyzing performance data, and reporting on results. Additionally, the role includes identifying new lead generation opportunities, maintaining relationships with prospects, and collaborating with cross-functional teams to ensure alignment with business goals.

📌 Key Responsibility Areas (KRAs)

• Generate qualified leads through cold outreach via email, LinkedIn, and phone
• Book product demos and discovery calls for the closing team
• Maintain and update CRM (Salesforce) with lead data and activity
• Collaborate with AEs and founders to optimize funnel conversion
• Research prospects and sharpen pitch for different verticals

🎯 What’s in it for You

• Break into cybersecurity – a future-proof, high-growth industry
• Work with global clients
• Fixed CTC + strong incentives for performance
• Hands-on with tools like Salesforce, ZoomInfo, Outreach, and Lusha
• Mentorship from CXOs and startup founders

👤 You’re the Right Fit If You have:

• 1.5 to 2 years of experience in B2B inside sales, preferably within SaaS, IT, cybersecurity, or BFSI sectors
• A strong understanding of how to prospect, follow up, and qualify leads independently
• Excellent communication skills, fluency in English, confidence on calls, and a passion for exceeding targets
• An ambitious, coachable attitude with a desire to grow rapidly in a high-performance sales environment
• Proven ability to develop and execute effective lead generation strategies
• Experience in managing and optimizing lead generation campaigns across channels
• Strong analytical skills to assess campaign performance and generate actionable insights
• A knack for identifying new lead generation opportunities and maintaining strong relationships with prospects
• Exceptional collaboration and interpersonal skills to work cross-functionally
• A Bachelor’s degree in Marketing, Business, or a related field

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Title: Senior React Native Developer

Location: Bangalore / Noida

Employment Type: Full-Time Job

Description: As a Senior React Native Developer, you will be responsible for architecting, building, and maintaining high-quality mobile applications. You will collaborate with cross functional teams to deliver solutions that align with the overall product architecture, ensuring smooth integration across different layers of the infrastructure. You will play a key role in the end to-end development process, from concept to deployment, while maintaining the highest standards of code quality.

Key Responsibilities: -

• Take ownership of the entire development lifecycle including analysis, functional decomposition, modelling, prototyping, code review, testing, deployment, and reporting for project deliverables.
• Maintain and optimize code while writing automated tests to ensure product quality and performance.
• Ensure timely and high-quality delivery of product releases.
• Provide accurate technical effort estimates to assist in project planning and resource allocation.
• Participate in the technical recruitment process as part of the interview panel.
• Collaborate with clients, senior business leaders, and technology teams to ensure effective communication and project alignment.

Required Skills & Experience:

• 5 - 8 years of experience in mobile application development.
• 4+ years of hands-on experience developing with React Native.
• Strong proficiency in JavaScript (ES6), React Native, CSS, and JSON.
• Familiarity with Java and experience with both Android and iOS platforms.
• Solid understanding of the mobile ecosystem, including performance optimization and monitoring.
• Deep knowledge of Native Components, Core Components, and React Native libraries.
• Experience building scalable mobile apps, with an understanding of mobile architecture and best practices.
• Expertise in debugging, root cause analysis (RCA), and problem-solving.
• Ability to multitask effectively, manage deadlines, and work under pressure.
• Strong analytical thinking, and confidence in engaging with clients and senior stakeholders.

Preferred Qualifications:

• Experience working in agile development environments.
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Knowledge of mobile performance optimization techniques. Mandatory Skills:
• React Native, JavaScript (ES6), CSS, Android/iOS Development.

Excellent communication with good typing skills.

• Generate leads and establish contact with businesses that may be interested in our products or services through cold calling, email outreach, networking, and referrals
• Schedule and conduct meetings with potential clients to present products or services 
• Follow up with leads and existing clients to provide more information, address concerns, and nurture the relationship

• Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
• Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
• Own the automation of product analytics through good SQL knowledge
• Develop early warning metrics for production and highlight issues and breakdowns for resolution
• Resolve client escalations and concerns regarding key business metrics
• Define and own execution
• Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
• Deliver data-backed analysis and statistically proven solutions
• Research and implement best practices
• Mentor team of analysts

• B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
• Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines

• Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
  analyses
• Excellent understanding of retention, churn, and acquisition of user base
• Ability to employ statistics and anomaly detection techniques for data-driven
  analytics
• Ability to put yourself in the shoes of the end customer and understand what
  “product excellence” means
• Ability to rethink existing products and use analytics to identify new features and product improvements.
• Ability to rethink existing processes and design new processes for more effective analyses
• Strong SQL knowledge, working experience with Looker and Tableau a great plus
• Strong commitment to quality visible in the thoroughness of analysis and techniques employed
• Strong project management and leadership skills
• Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
• Ability to coach and mentor analysts on technical and analytical skills
• Good knowledge of statistics, basic machine learning, and AB Testing is
  preferable
• Experience as a Growth hacker and/or in Product analytics is a big plus

Hello Greetings!!!

We are looking for “Angular Developer " for Goregaon (Mumbai)/ Lucknow location.

Experience: 3 - 5 Years

Notice Period: up to 30 days

Location: Goregaon (Mumbai)/ Lucknow

Responsibilities and Deliverables:

• Ability to translate the UI designs in to fully-functional interactive prototypes
• Complete familiarity with web technologies HTML5/CSS3/JavaScript, Jquery and AJAX
• Should be able to design a responsive website
• Should have knowledge of working with modularized structures
• Thorough knowledge on JS frameworks and knowledge of OOPs & MVC.
• Should be able in designing the frontend application and integrating the API's to show the data in frontend.
• Designing the frontend application using HTML and CSS or using bootstrap as well as making the webpage responsive for mobile applications as well.
• Checking the cross-browser compatibility with different browsers. Integrating the API's in angular to show the data in frontend as per the logic provided.
• Strong skills on framework Angular/ React.JS/Ionic
• Data visualizations using Canvas or SVG, High chart, D3.js etc.
• Good Understanding on RWD, SPA & Hybrid app development
• Knowledge of XML, JSON, REST-API & Web services is essential
• Experience working with CSS preprocessors, Bootstrap, Material design
• Familiarity with Testing Automation and Deployment automation tools.

Please provide the following details:

• Current Location:
• Present CTC
• Expected CTC
• Notice Period

We want a MEAN stack developer who is definitely not mean but is enthusiastic, quick at grasping, and has experience in handling multiple projects and codebases.

You should be energetic, authoritative, focused, and experimental at work.

We are looking for experienced backend engineers only.

Apply only if you have 8 YES out of the following 10 qualifying criteria :

-Strong grip over HTML, CSS, and Angular 9+

-Good with CSS styling and theming

-Expert at API development using NodeJS

-Experienced with MongoDB DB

-Self-starter with good communication skills

-At least 2+ years of experience

-Must be willing to work from Bangalore (HSR)

-Have than 2 years of experience with multiple frontend projects in MEAN Stack?

-HAVE worked in a B2C Startup for at least a year?

-CAN join in within 30-45 days?

Technical Leader reporting to the CTO/CEO. Your responsibilities include the following, but are not limited to:

1. Architecting, Designing and Developing Software Programmes based on requirements provided
2. Designing and Developing with a high quality of code that is modular, scalable and re-usable at all times
3. Promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times
4. Communicate effectively the system requirements to other software development teams
5. Involve pro-actively with client and their requirements
6. Evaluate and select appropriate software or hardware and suggest integration methods
7. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
8. Assist with solving technical problems when they arise
9. Ensure the implementation of agreed architecture and infrastructure
10. Address technical concerns, ideas and suggestions
11. Monitor systems to ensure they meet both user needs and business goals