Social Media Marketer

Job Title: Govt. Sales Head

Experience: 6+ years

Location: Gurgaon

Mode: Onsite (5 days)

Salary: 30 - 35 LPA 

Skill Sets: IT Services, OEMs, Tendering process, Government Sales.

Need for tier1 one Only

Role Overview:

The Government Sales Manager will be responsible for driving sales and revenue growth in the government sector, including State, Central Ministries, and Public Sector Undertakings (PSUs). The ideal candidate will have a deep understanding of the government procurement process, a proven track record in selling high-ticket software solutions, and strong relationships with key stakeholders in the government and public sectors.

Key Responsibilities:

Client Acquisition: Screen prospective clients, convert them into satisfied customers, and generate revenue from new accounts.

Direct Sales & Marketing: Lead the direct sales and marketing efforts for IT services within the government sector.

Business Plan Execution: Participate in business planning and execute strategies to expand the customer base in the assigned geographic region or vertical.

Government Accounts Management: Manage relationships with government accounts, ensuring consistent engagement and satisfaction.

Opportunity Qualification: Identify, qualify, and build new business opportunities and prospects within the government sector.

Presentations & Demonstrations: Deliver compelling presentations and arrange demonstrations of IT services to government clients, influencing service specifications and strengthening the company’s position in tender processes.

Customer Relationship Management: Build and maintain healthy business relations with major government customers, ensuring maximum satisfaction.

Value Proposition Development: Create and communicate a compelling value proposition tailored to the government segment.

Competition Analysis: Stay abreast of market trends, conduct competitor analysis, and achieve market share targets.

Required Skillsets:

Sales Expertise: Strong track record of selling high-ticket value software solutions.

Government Sector Knowledge: Deep understanding of the government buying process, including State, Central Ministries, and PSUs, with well-established relationships in the sector.

Strategic Planning: Expertise in strategic planning, market execution, and competitor analysis.

Relationship Management: Proven ability to develop and maintain relationships at the CXO level of customer organizations.

Sales Forecasting: Ability to forecast future sales trends and devise strategies accordingly.

Account Management: Strong account management skills and business acumen.

OEM Coordination: Ability to coordinate with Original Equipment Manufacturers (OEMs) and customers to position various products effectively.

Tendering Process Knowledge: In-depth knowledge of the tendering process in PSUs and government sectors.

Customer Support: Ability to support customers at a national level, both in sales and post-sales aspects.

Candidate Must Have:

Hands-on experience with all required skillsets, not limited to theoretical knowledge.

A deep understanding of the tendering process in the government and PSU sectors.

The ability to work collaboratively with OEMs and customers to position IT products effectively and services.

Salary & Perks:

Competitive salary and perks, among the best in the industry.

A tick against the following skill sets would surely strengthen the candidature

• Strong PHP, JS fundamentals
• PHP frameworks: PHP Laravel
• JS frameworks: Vue.JS
• RDBMS: MySQL, Mongo DB

Job Description:

We are looking for a dynamic and creative Social Media Manager with a deep understanding of Web3 technologies and trends to join our team. As a Social Media Manager in the Web3 space, you will be responsible for developing and implementing social media strategies to engage our audience, increase brand awareness, and drive community growth across various platforms within the decentralized ecosystem.

Responsibilities:

1. Strategy Development: Develop and execute social media strategies aligned with our overall marketing objectives and the ethos of Web3.
2. Content Creation: Create compelling and engaging content tailored to different social media platforms, including but not limited to Twitter, Discord, Telegram, Reddit, and emerging Web3 platforms.
3. Community Engagement: Foster and grow our online community by actively engaging with followers, responding to comments and messages, and participating in relevant conversations.
4. Brand Advocacy: Cultivate brand advocates within the Web3 community and empower them to amplify our message and mission.
5. Campaign Management: Plan and execute social media campaigns, contests, and promotions to drive user acquisition and engagement.
6. Analytics and Reporting: Monitor social media metrics, track performance, and provide regular reports with actionable insights to optimize strategies and campaigns.
7. Trend Monitoring: Stay up-to-date with the latest trends, news, and developments in Web3 and cryptocurrency spaces, and leverage them to inform content and engagement strategies.
8. Cross-Functional Collaboration: Collaborate closely with marketing, community, and product teams to align social media efforts with broader organizational goals.
9. Risk Management: Mitigate potential risks and manage crisis situations effectively on social media platforms.
10. Experimentation: Continuously experiment with new approaches, formats, and features to drive innovation and maximize reach and impact.

Requirements:

1. Deep Understanding of Web3: Demonstrated knowledge and understanding of Web3 technologies, blockchain, cryptocurrencies, and decentralized finance (DeFi) ecosystems.
2. Experience in Social Media Management: Proven experience managing social media platforms for brands or projects, preferably within the Web3 or cryptocurrency space.
3. Creative Skills: Strong creative and storytelling skills with the ability to develop engaging content and narratives.
4. Community Building: Experience building and nurturing online communities, fostering engagement, and driving meaningful interactions.
5. Analytical Skills: Proficiency in social media analytics tools and platforms to track performance and derive actionable insights.
6. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex concepts in a clear and concise manner

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

We are looking for a Product Lead who will work in collaboration with the Global team and take responsibility for growing the product. Our product team will be the guiding force for all our products, working towards the birth and growth of each element of BLITZPOKER on a daily basis.

You will be responsible to plan, manage & implement schedules to ensure deadlines are met and maintaining a high-quality standard of product, live-ops & delivery. You will be working closely with our design, business, engineering, and operations team, to comprehend user-faced hurdles, brainstorm and curate beautiful solutions and also ensure that BLITZ Brand grows manifolds. This role would provide you with an opportunity to join a small team with big ambitions and grow products from scratch to the hockey stick trajectory.

Responsibilities

• Manage products with supervision and run live operations for the games/other products.
• Plan daily operations.
• Responsible for the growth of a critical business line for the company.
• Identify key features based on customer and market feedback.
• Responsible to look into product analytics and finding insights for the growth of the business.
• Coordinates activities that affect operational decisions and business requirements.
• Communicates with all relevant departments to ensure delivery times are met.
• Manage the product life cycle of the assigned product module and ensure all product enhancements are thought through and implemented.
• Work with Marketing leads from Acquisition, Brand, Consumer Research, Corporate Development, and others to develop and execute integrated marketing plans through all phases of product development.
• Responsible for finding hacks to grow in product and also in new game ventures.
• Responsible for making data-driven decisions for all the experiments across the products

Requirements

• 7-9 years of experience is preferred but if you don’t and can substitute experience with passion then let’s talk.
• Good communication skills.
• Attention to detail.
• Data-driven - solid understanding of data/analytics tools, and the ability to deep dive into data to make decisions.
• Advance knowledge of MS Office & MS-Excel.
• Love for games and creating a fun, compelling, and addictive user experience.
• Must have the passion to self-motivate, the guide to selling your ideas to other stakeholders, and the drive to execute those ideas cross-functionally.

JOB DUTIES & RESPONSIBILITIES:

• Lead and mentor developers thru coaching and sharing of knowledge
• Architecture design and Develop new functionality and critical business logic of software products
• Enhance existing applications and software products and design new product

SKILLS:

• Strong knowledge on software implementation best practices
• Strong knowledge of SQL Server and/or Oracle database including store procedure, trigger etc.
• Knowledge of security and vulnerability best practices to design secure web application
• Knowledge of web application architecture with horizontal and vertical scalability
• Experience of working with application with large dataset of millions or billions of row in database table
• Ability to adapt quickly to an existing, complex environment
• Ability to complete all phases of software development life cycle including analysis, design, development, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces