Role: Digital Marketing Executive
Exp: 1-2 Years
CTC: up to 4 LPA
Location: Pune
Requirements and skills:
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
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Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
Designation : Senior Software Developer (Python)
Department : Software
Location : Airoli, Navi Mumbai
Office Time : 11am – 8pm / 12pm – 9pm
Skills and Experience:
- Should have relevant experience of 5-8 years
- Python programming experience 4+ years
- Django (python web framework) experience 2+ years
- Flask/FastAPI (API development) experience 1+ years
- Pgsql database experience 3+ years
- Machine learning (ML)/NLP experience 1+ years
- Good to have knowledge of OCR/Tesseract
- Good to have knowledge of LLM/BERT/GenAI
- Good to have knowledge of Celery for queuing
- Good to have knowledge of ML model/Python App deployment on Azure/AWS
- Candidate should have good Platform experience on Azure with Terraform.
- The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests.
- Good to have experience on migrating data from (AWS) to Azure.
- To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms.
- VMs to be provisioned on Azure Cloud and managed.
- Good hands on experience of Networking on Cloud is required.
- Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services.
- Kubernetes, Storage, KeyValult, Networking(load balancing and routing) and VMs are the key infrastructure expertise which are essential.
- Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue-green/canary deployment models etc).
- The experience in AWS is desirable
- Python experience is optional however Power shell is mandatory
- Know-how on the use of GitHub
- Minimum 2.5 years of experience as a Python Developer.
- Minimum 2.5 years of experience in any framework like Django/Flask/Fast API
- Minimum 2.5 years of experience in SQL/ Postgress
- Minimum 2.5 years of experience in Git/Gitlab/Bit-Bucket
- Minimum 2+ years of experience in deployment (CICD with Jenkins)
- Minimum 2.5 years of experience in any cloud like AWS/GCP/Azure
Position Summary
The Management, Orchestration, Visualization and Analytics team is looking for a technically strong UI/UX Engineer who will help develop and enhance the UI features of Manova products and services. Having a background in Cloud services or Network Management is highly valuable.
Responsibilities
-
Design user interfaces by creating wireframes and mockups
-
Adopt and advocate practices of modern responsive UI designs
-
Develop flows using Javascript
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Develop/ enhance UI screens using HTML5, CSS3, React, Angular (or possibly other comparable Javascript technologies)
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Own both development and test automation for the assigned features
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Develop test automation for UI code using Cypress, Jest, React Testing Libraries or other technologies
-
Performance tuning of web application with solid knowledge of isolating and debugging a performance problem
-
Implement functional flows on a Micro-frontend architecture
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Ensure smooth pipeline runs based on Docker, Kubernetes
-
Keep abreast of new front-end technologies and development practices
-
Efficiently communicate/collaborate internally at F5
-
Participate in defining new software architectures, products and solutions
-
Serve as source of technical expertise to a project team and is a mentor for junior staff members
-
Proactively identifying and resolving key technical issues
Qualifications
-
10+ years of significant software development and engineering experience.
-
Experience of renovating a legacy application to one based on modern UI principles
-
Solid hands-on experience in UI and Javascript technologies such as React/Redux, Angular, Knockout, Backbone, JQuery etc
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Solid experience with HTML5, CSS3, LESS, SASS
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Experience with UI Automation and practices to increase efficiency and accuracy of UI development
-
Good familiarity with REST services and data formats such as JSON, XML
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BA/BS in computer science or other engineering disciplines
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Expertise with Continuous Integration and Agile development methodology
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Good communication, presentation skills and ability to work well in a development team
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Strong SW engineering and design skills with an eye for details.
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Passion for learning new technologies, and a track record of doing so.
Telemarketing/Telecaller
PREFERRED: FEMALE CANDIDATE ONLY
DESIGNATION: EXECUTIVE – SENIOR EXECUTIVE.
Experience : 2 years and above
Job Description:
· Good Communications skills in English.
· Immediate joiners.
· Handling inbound & outbound calls
· Targeted Companies : Just Dial, Trade India or any Tele sales experience.
· Linguistic Skills: English, Tamil + any additional language (Hindi, Telugu, Kannada etc) (salary shall be open and negotiable for hindi profiles).
Sr. UI/UX Designer: Plum
We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.
Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
Create design systems that help with a common design language across the entire product portfolio in a distributed team.
Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
Build and implement processes for user testing. Take a data-driven approach to decision-making.
Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads
No of opening 2
Exp Required: 5-10 yrs
NP: Immediate - Within 30 days
CTC: Up to 40 LPA
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Launched in the year 2015, Fliplearn is an award-winning Online Learning Transformation System that is aimed at helping schools redefine their teaching and learning processes. With an array of exclusive features, the Fliplearn LTS aims to increase the learning outcomes of students by 50% and reduce teacher workload by 50%.
Today we enjoy the patronage of more than 400 schools, 18,000
teachers and 4,00,000 students across 26 Indian states.
By bringing together technology and automation, the novel and unprecedented Learning Transformation System aims to revolutionize the way homework assignments, assessments,
learning resources and project work are presently assigned, attempted, graded, and shared with and by students.
Fliplearn’s LTS aims to present intricate data points and detailed analytics on a child’s day-to-day performance and enable teachers to plough this feedback almost instantly on an everyday level without adding to their workload while reducing their mundane tasks drastically.
Please visit www.fliplearn.com for more insights.
Why Fliplearn
Huge opportunity in the Ed-tech space in India. More than 260 million students in K-12 schools in India and huge organic interest from schools for our product.
Distinctive team: Our team is an inspiration powerhouse of successful entrepreneurs and
leaders with experience in the best ed-tech and e-commerce companies.
High Trust – High-Performance culture. Employees are not required to mark attendance
as this doesn’t imply people are really present and tuned in but ownership & passion
does which is what leads us to become a happy place to work.
Position:Software Engineer/ Sr Software Engineer- Android
1)Design and build advanced applications for Android, iOS platform, Web using native and cross platform tech (Flutter, Angular for Web) - (given an HTML, JPEG)
2)Design modules wrt API request/response, NoSql implementations
3)Ensuring On-Time Release with High Quality App
4)Coordinating with different teams (both in-house and external) to get assigned tasks/changes done in time for Release
5)Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Location: Gurgaon
Skills Required:
1)Good Programming and Problem-Solving Skills
2)Worked in Frameworks: (flutter, react native), native java/kotlin
3)Should have good fundamentals of MVC, REST, Service based architecture, Databases MySql
4)Should have a good understanding of design patterns
5)Should be willing to work on any Tech Stack and Programming Language (FLUTTER/JAVA/SWIFT FOR IOS/ Python etc.)
Help customers find their dream adventure - help them plan it, address queries, and with their final booking. Coordinate with adventure travel suppliers on a regular basis to collect required documents, content, booking information and related data.
Obviously have fun while you are doing it.
We expect you to have:
1-3 years experience in role of sales support, B2B sales support and/or office administration. Experience in working with a travel agency, travel website, travel sales back office or similar will be strongly preferred. Strong preference to candidates who have experience working with adventure travel. A preference towards operating in an environment where you are independent, organized, and can handle situations that require extreme multi-tasking. We are open to remote working permanently and will evaluate candidates from any part of India.
We Are:
An adventure travel startup out of Mumbai. Selling rafting, paragliding, trekking, camping, scuba diving, cycling, rock climbing and more online and offline.