
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.

Similar jobs
Job Title: Salesforce Intelligence Cloud Specialist (Datorama)
Location:Mumbai, MH, India, Remote
Experience: 3-6 year in Salesforce Intelligence Cloud or Datorama
Job Summary:
We are looking for a skilled Salesforce Intelligence Cloud Specialist with extensive experience in Datorama to create and manage analytics dashboards for our clients. The role involves integrating data from various sources, including Google Analytics, Snowflake, and Salesforce Marketing Cloud, to provide actionable insights via Datorama.
Key Responsibilities:
- Develop and maintain Datorama dashboards to deliver comprehensive analytics reports for clients.
- Integrate and manage data from Google Analytics, Snowflake, and Salesforce Marketing Cloud within Datorama.
- Ensure data accuracy across all data sources and dashboards, troubleshooting discrepancies where necessary.
- Collaborate with internal teams to understand business requirements and translate them into data-driven insights.
- Use Datorama connectors, APIs, and custom data streams to automate data ingestion and reporting.
- Monitor dashboard performance and optimize data pipelines for efficiency and accuracy.
- Provide training and support to internal teams and clients on Datorama usage and data interpretation.
Required Skills and Qualifications:
- Hands-on experience with Salesforce Intelligence Cloud (Datorama), including dashboard creation and advanced reporting.
- Strong knowledge of Google Analytics, Snowflake, and Salesforce Marketing Cloud data integration with Datorama.
- Proficiency in Datorama connectors, APIs, and working with multiple data streams.
- Experience in data modeling, ETL processes, and best practices for data visualization and reporting.
- Strong analytical skills, with the ability to troubleshoot and ensure data integrity across multiple sources.
- Excellent communication skills for explaining complex technical information to non-technical stakeholders.
Preferred Qualifications:
- Familiarity with SQL, especially for querying databases such as Snowflake.
- Experience working with Salesforce Marketing Cloud data and building custom solutions.
- Salesforce certifications related to Datorama or Salesforce Intelligence Cloud are a plus.
Education:
- Bachelor’s degree in computer science, Data Analytics, Information Systems, or a related field.
Mail updated resume with salary detil-
Email: jobs[at]glansolutions[dot]com
Satish- 8851O18162
Eligibility Criteria
• Impeccable Verbal and Written Communication skills in English
• Good experience in handling End to End sales • Key Account Management/ Retention
• Lead Generation, Pipeline Building, and Client Relationship Management, Setting up ODC Service, Account Management, and Client Servicing
• Relevant work experience
• International Sales/New Business development/marketing Aptitude
• Basic IT know-how i.e. understanding application of Information Technology
• Prior inside sales/marketing experience will be an added advantage
• Flexible to work in a 24X5 environment
• Structured thought Process
• Self-driven
- Must have excellent command over Photoshop, Illustrator, Indesign, Coreldraw, Canva
Functional Area: Graphic Design, Creativity.
Role: Graphic Designer
Employment Type: Full Time
Keyskills
- Adobe Photoshop
- In Design
- Adobe Illustrator
- Corel Draw
- Adobe Premier Pro
- Adobe After Effects
- Canva
Desired Candidate Profile
- Excellent command in Graphic Designing Software
- Thorough understanding on latest tools and creatives and trends in the market
- Good communication skills.
Quality Engineer – Manual/Automation
Part of consumer facing front end applications that will be used by millions of users.
What you will do:
- Design and implementation of internal automation tools for QA.
- Create and implement test plans, test cases, integration tests for both functional and performance use cases.
- Respond to support team tickets as needed to resolve bugs and issues
- Reviewing error logs and metrics.
Experience Range:
2-3 years with technical hands-on coding and analytical skills.
Technical Expertise:
- 2-3 years experience in manual or automated testing.
- Experience with testing consumer facing mobile applications.
- Willingness to learn and build automation frameworks for testing.
- Confirm, verify bugs and determine steps to reproduce.
- Comfortable in a fast-paced startup environment.
- Bias for action shipping quality code quickly.

Hurry Upp!!! We are Hiring Full Stack Developer
We are looking for a highly skilled computer programmer who is comfortable with both front and back-end programming. Full Stack Developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Full Stack Developer Responsibilities:
• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features.


Job Description
We are looking for a Mobile and Javascript developer who is proficient with React Native, React.js, and Typescript with 2 years of experience. The primary focus will be on developing UI components with React Native and React JS workflows with Typescript. This will include the use of automated integration tests with RTL. These components are expected to be robust and easy to maintain with the highest code quality. The coordination with the rest of the team working on different layers of the infrastructure should be effective.
Responsibilities
- • Delivering a complete mobile application OR front-end application using React Native/React JS and Typescript.
- • Building reusable components/widgets and front-end libraries for future use.
- • Translating designs and wireframes into high-quality code.
- • Writing tested, idiomatic, and documented code.
- • Optimizing components for maximum performance across multiple web browsers.
- • Mentoring junior developers, peer-to-peer code reviews, and ensuring that high.
- • Code quality bar should be maintained. Skills
- • Excellent proficiency in React Native, JavaScript, CSS, and HTML, including DOM manipulation and the JavaScript object model.
- • Thorough understanding of React Native, React JS, Typescript, and its core principles.
- • Experience with popular React Native andReact.js workflows (such as React-Redux, React-Router, React Hooks, etc.)
- • Experience with Class components and Functional components.
- • Experience with React Testing Library (RTL). Familiarity with Enzyme, Jest Framework and Cypress.
- • Experience with data structure libraries (e.g. Immutable.js)
- Experience with Backend technology like NodeJS, AWS
- • Familiarity with the front-end development tools such as Babel, Webpack, NPM, etc.
- • Experience with code versioning tools Git and its workflows.
- • Ability to solve problems effectively.
- • Ability to learn and explore new things effectively.
- • Familiarity with RESTful APIs.
- • Ability to understand business requirements and translate them into technical requirements.
- • Professional, precise communication skills.
- • Clear understanding of design patterns especially MV*.
- Experience with AWS is a big plus
Notice Period should be imemdiate or Max 20 Days
● Experience in Core Java and Spring.
● Extensive experience in developing enterprise-scale n-tier applications for financial
domain. Should possess good architectural knowledge and be aware of enterprise
application design patterns.
● Should have the ability to analyze, design, develop and test complex, low-latency
client-facing applications.
● Good development experience with RDBMS, preferably Sybase database.
● Good knowledge of multi-threading and high-volume server-side development.
● Experience in sales and trading platforms in investment banking/capital markets.
● Basic working knowledge of Unix/Linux.
● Excellent problem solving and coding skills in Java.
● Strong interpersonal, communication and analytical skills.
● Should have the ability to express their design ideas and thoughts.
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
Must skills:
Hands- on in the following:
- Java 8/J2EE
- Spring boot
- Gradle/Maven
- REST API
- ORM- hibernate/ JPA
- Unit Testing and Integration Testing- Junit/ TestNG
Good to have:
Hands-on in the following:
- CI/CD pipeline deployment
- Messaging- ActiveMQ/RabbitMQ/MQ
- DB2
- Kafka
- NoSQL framework exposure
Key Responsibilities
- Drive the execution of all product lifecycle processes for the growth of Factory Acquisition product, including product research, market research, competitive analysis, planning,
- positioning, roadmap development, requirements development, and product launch
- Identify, Plan and execute side Product Hacks to speedup Factory Acquisitions
- Assess current competitor offerings, seeking opportunities for differentiation
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Build product flows for seamless factory onboarding at scale
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Drive the Factory CAC Metric
- Implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
- Engineering or an MBA graduate from a reputed university
- 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
- Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
- Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
- Good understanding of acquisition and retention funnels
- Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
- Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
- Robust understanding of complex and scalable technical architecture for web and mobile applications
- Problem solver with strong analytical skills and comfort with data
- Excellent verbal and written communication skills

