Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.
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Hello,
Greeting from DevCare Solutions!!!
Kindly Check the Roles and Responsibilities of US Non IT Recruiter
• Responsible for handling Non-IT requirements from US based clients.
• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
• Sourcing from Job Portals (Indeed, Monster, Dice, Career builder), Making job postings on the Job Portal.
• Must be having capability to work with a team or individually.
• Maintain close contact with candidates/Vendors/ recruiters/offshore team.
• Publish progress report to management every week.
About us: www.devcare.com
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provide in the company
Benefits
Incentive for every placement
EPF
Health Insurance
Food
Holiday Bonus
• Development/Testing/Processes
• Developing effective QlikView/ Sense data models
• Developing front end applications using Qlik technology
• Utilizing scripting language to meet complex business requirements
• Utilizing Qlik Publisher / N printing capabilities
• Extract, transform and load (ETL) data from multiple data sources into the Qlik application
• Design, build, test and debug Qlik solutions based upon specified
requirements
• Follow implementation standards
• Utilize source control tools
• Follow deployment process
• Experience creating extract/transform/load routines from data sources
including SAP BW, SAP R/3, MS SQL Server, DB2, Oracle as well as other data sources
• Solid experience developing complex Qlik data models
Specific Responsibilities:
• Participating in business requirements and design review sessions
• Providing input on proposing, evaluating, and selecting appropriate
design alternatives which meet requirements and are consistent with our
current standards and processes
• Extracting, transforming and loading data into Qlik applications
• Developing, testing, debugging Qlik applications
• Migrating code across development and testing landscapes
• Creating publisher jobs
• Developing documentation
• Transferring knowledge and landing application to BI Support team
• Good communication skills and ability to interact with the customer
• Willingness to travel is mandatory
• Experience on Qlik sense, Geo Analytics an added advantage
Recro is a developer-focused platform that was founded with the aim of seamlessly matching individual expertise with the right opportunities.
We empower talented developers by providing them with relevant experience at fast-growing startups based on technical competencies and aspirations. These opportunities have a significant impact on their career success and help them become their best self.
We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Good in Customization and integration
- Implementation is preferred
About KAFQA
At Kafqa, we are building an online global performing arts academy. For our students, we offer live classes conducted by experienced & expert artists. For our artists, we offer a bouquet of opportunities to monetize their skills including being an instructor at Kafqa. Our mission is to serve artists in their journey from their first steps in the art to success on the largest stages in the world.
Role
The role is a unique opportunity to be a part of the core team at KAFQA. The responsibilities of the role are per the below:
· Understand the needs of employees across different segments across their lifecycle (discovery of Kafqa opportunities, application experience, interview experience, decision experience, onboarding, settling down, scaling with the organization, attrition & separation) & design best in class experiences always thinking technology first
· Understand the needs of instructors separately and design best in class experiences for them in partnership with head of departments and other teams.
· Meet compliances mandated by central & state governments.
The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.
Experience, Qualifications & Person Type
The ideal candidate is someone who –
· Has 5+ years of experience preferably in a HR role
· Thinks first principle to re-imagine experiences for employees & challenge status quo
· Thinks technology first
· Is comfortable prioritizing
· Is creative and can innovate
· Interested in the performing arts & preferably is a performer themselves
· Is willing to fulfil all responsibilities above & go beyond as needed
· Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal