Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Adobe IllustratorJob description
Job Overview:
We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.
Key Responsibilities:
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Why Join Us:
At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.
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Location: Bangalore
About AbleCold Logistics: (www.ablecold.com)
We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.
Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.
AbleCold is at an inflexion point and for the next phase of rapid growth, we are seeking individuals with high-energy, highly motivated to work in ambiguity, and interpersonal and cross-functional skills to join our team.
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● The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service
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● Maintain accurate and up-to-date customer records, interactions, and communications
Required skills/experience:
● High energy with a zeal to build a business from scratch and have a sense of ownership.
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Benefits of Working at AbleCold Logistics:
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● Steep learning curve - we believe in learning by doing
● Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.
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- Thorough understanding of React.js and its core principles
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This opportunity is with one of our leading client which has diverse group of cloud technology professionals with the goal: to make our clients- lives easier through technology and we have a good time while we- re at it! . Our client is the #1 Company to Work for among small and medium-sized companies in this year's annual Glassdoor Employees- Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team!
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Must Have:
-Relevant 4 year experience with Salesforce development.
-Relevant 1 year of lightening experience.
-Bachelor's or Equivalent Degree in Computers
-Salesforce Administrator OR Platform Developer 1 Certification
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- Writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work.
- As Sr. developer you are expected to possess expert-level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
- Perform a thorough analysis of requirements i.e.Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
- An optimal code design solution of complex requirements,Thorough impact analysis of the planned development
- Develop high quality scalable code by Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Fix all bugs reported from QA/UAT,Work on deployments through recommended tools and methodologies.
- Follow DevOps processes i.e.Use recommended IDEs
- Enhance skills and capability in USABILITY focussed development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Requirements :
- Minimum 5 - 7 years experience in Software Development
- Relevant 4 years experience with SFDC
- Good in communication and interpersonal skills
- Certified Salesforce - Platform Developer I
- Bachelor's Degree in Engineering or Science
Good to have :
- Architecture Experience
- Experience working with US based / headquartered companies
- Work Experience in Healthcare & Insurance Industry/clients.
Benefits : Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Typ : Full-time(Flexible with Remote working, if outside Bangalore)
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Full Stack Developer - Averlon