Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.
Similar jobs
Client Servicing Executive- Fresher
at Valuepitch
• Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.
• Ensure company-wide consistency in client service and sales procedures.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations
• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
Female candidate preferred
Business Development Executive
at StreamSpace Artificial Intelligence
2. Growing business through the development of new leads and new contacts
3. Identifying new revenue opportunities
4. Building business relationships with current and potential clients
5. Attending networking events to attract and retain clients
6. Developing and executing sales and marketing strategies to grow business
7. Maintaining and updating sales, marketing, and business development documentation
8. Assisting with marketing and promotional projects
9. Collaborating with management on sales goals
10. Supporting the team with other responsibilities as required
Business Development - Sr. Exec/ Dy. Mgr./ Manager/ Sr Mgr
at Largest Credit Rating Co.
Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.
Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.
- Increasing operational efficiency, Sales MIS , CRM updation
- Completing commitments in due time frame, Situation handling- like unavailability of information from clients, bankers, etc
- Reaching target achievement : based on no. of mandates & no. of cases executed
- Maintaining quality of clients acquired & completing the commitments in the due time frame, competitive intelligence, reporting system efficiency, overseeing growth in business in various states, tracking case completion with rating group on a regular basis
- Displaying dedication in meeting the expectations of customers in order to achieve high level of customer satisfaction
- Business Development - Acquisition of new business and Relationship Management
- Achieving Revenue targets and Profitability as per business plan
- Developing business plan including Revenues target, product mix and margin objectives
- Meeting & arranging events for Knowledge Sharing with Corporate Clients, Banks & Financial institutions, Merchant Bankers
- Continuously keeping oneself and team members updated on industry happening and product developments.
- Increasing the market reach
What you need to have:
- Exhibits excellent communication (oral and written) and interpersonal skills
- Excellent telephone and net etiquette, Proficient in computer skills (word ,excel, powerpoint)
- Effective in preparing MIS, presentations, reports / summaries , etc.,
- Strong verbal and written communication skills
- Ability to work under tight deadlines
- Exhibits thorough Product knowledge & Market knowledge
- Exhibits extensive job knowledge contributing to the business development and growth
- Exhibits strong conceptual clarity and understanding of credit ratings, rating exercise and its internal processes
- Prior experience in handling business development relating to rating/ grading products for Equity Capital Markets and/or Debt Capital Markets (NCD / CP / CD / Structured Finance)
- Working Knowledge of basic rating / grading products e.g. Corporate Finance Rating / IPO Grading/ Bank Loan Rating/ Mutual Fund Grading
- Industry and Competition Analysis
Business Development Executive
Job Location:- Bodakdev -Ahmedabad
Salary:- up to 18000
Job Time:- 09:45 to 06:45
Sr. Executive - Business Development
at others
- To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
- Researching markets to identify opportunities for events.
- Conceptualization of new ideas/themes on client requirement
- Designing Project Presentation for client pitching (in coordination with CS Manager)
- Developing Project Quotations in sync with the Production manager
- Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.
Business Developer
Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
We're searching for professionals that have a solid track record of creating long-term value for organizations.
- First and foremost, we- re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape. Successful applicants should also be willing to travel.
- Oversee the sales process to attract new clients.
- Work with senior team members to identify and manage risks.
- Maintain fruitful relationships with clients and address their needs effectively.
- Research and identify new market opportunities.
- Prepare and deliver pitches to potential clients.
Associate – Business Development & Partnerships
ToNewDigital - Manager - Sales - Mobile Learning Solutions (4-7 yrs)
Sales Executive
at Aavishk Sustainable Solutions Private Limited