
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.

Similar jobs
About the Role:
We’re looking for an experienced Technical Recruiter who is passionate about finding and engaging top tech talent. The ideal candidate should have hands-on experience hiring across multiple domains and managing end-to-end recruitment operations efficiently.
Key Responsibilities:
- Source, screen, and shortlist candidates for roles in Python, AI, Java, React, and QA.
- Manage and maintain recruitment trackers with accuracy and consistency.
- Coordinate interviews, feedback, and candidate communications seamlessly.
- Build strong relationships with hiring managers and ensure smooth hiring processes.
- Work proactively to meet immediate and future hiring goals.
Requirements:
- 3–4 years of experience in full-cycle technical recruitment.
- Proven experience hiring for Python, AI, Java, React, and QA roles.
- Strong organizational and communication skills.
- Excellent at multitasking and meeting deadlines in a fast-paced environment.
- Immediate joiners preferred.

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.
Responsibilities:
- Engage with customers via phone to promote and sell services.
- Provide accurate information about products/services and address customer queries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain customer records by updating account information and interactions.
- Meet established sales targets and performance metrics.
We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.
If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.
.NET (with Angular).
Job Description:
· Must be very strong in UI framework (Angular)
· Good understanding of core JavaScript and OOJS concepts.
· Working experience in Web services (SOAP/Restful) integration, failure analysis etc...
· Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, Angular.
· Full stack development experience with C#, ASP.NET MVC, Web API.
· SQL Server
Knowledge or experience on any nosql.
· Understanding of back-end technologies.
· Good Communication and analytic skills
· Ability to manage a team and fulfill their technical needs.
· Critical thinker and problem-solving skills
· Team player
· Good time-management skills
· Great interpersonal and communication skills.
You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work withfront-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.
Requirements:
● B.E/MS in Computer Science or equivalent.
● 10+ years or more of progressive software technology experience with at least 3 years
in an architectural role.
● Completely hands on with technology and architecture. Start-up experience is a huge
plus.
● Ability to quickly prototype and demonstrate technology value adds and educate + drive
adoption within the extended technology team
● Excellent and robust understanding of scalable product system architecture(s),
platforms and core technologies
● Demonstrated problem-solving and leadership skills to pursue correct engineering
process in adverse conditions. Ability to embrace and demonstrate leadership beyond
ownership
● Work with engineering leadership to setup and manage processes.
● Track record of thought leadership and out of the box thinking in the technology arena.
● Ability to work efficiently in an entrepreneurial and in a start-up environment
● A Java/Spring/Akka, Javascript or Golang rockstar.
● Deep and hands on knowledge of some of these technologies - MySQL, NodeJS,
message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra,
Arango, distributed caches such as Redis/memcached, container technology such as
Docker and Kubernetes etc.
● Great proficiency in distributed systems design, with an ability to make the right
trade-offs for creating future-proof solutions.
● Building quick PoCs and full-fledged solutions with various AWS managed services would
be a big plus.
- responsible for building .NET applications.
- WEB-API OR MVC with C# is a must.
- Hands-on SQL Server with Expertise in complex Procedures and SQL Performance Optimizations.
- Being good with Front End, React or Angular will be a plus but not Mandatory.
- Knowledge of Javascript, Jquery Ajax.
- In-depth understanding of Agile, Scrum and Kanban
Skills Required:
- Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
- Any 2 (Must) out of the below-mentioned list :
a. JPA/Hibernate
b. Messaging queue/Kafka/SQS/distributed message/SNS/JMS
c. NoSQL/Aerospike/Reddis/Cassandra
d. Microservices
Roles and Responsibilities:
- Technical design, implementation, deployment, and support.
- Partner with Business Analysts to review and implement business requirements.
- Perform development and unit testing, working closely with Business.
- Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
- Ensure designs are in compliance with specifications
- Contribute to all phases of the development lifecycle
- Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Should have an understanding of working on Web Service (SOAP/REST) and Maven
- Build tools such as Jenkins
- Caching Technique(Radis, Hazlecast, Aerospike)
- Database Knowledge - Oracle, MySQL
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates
- Forecasting pricing and revenue based on demand and market trends
- Understanding inventory management processes
- Maintaining distribution channel data integrity
- Generating revenue reports and preparing monthly reports
- Working closely with marketing, operation and other departments in the organization
- Ensuring that price parity is maintained through all third-party distribution channels
- Completing the Revenue Analysis Report on a daily basis and communicating to Senior Revenue Manager
Desired Candidate Profile
What you need to have:- Background in hospitality
- Prior experience in handling revenue management in hotels
- Knowledge of Revenue Analysis Report
- Experience in handling price parity through 3rd party
Signalling, interlocking system
• Participate in Requirement Analysis and Design activities
• Develop code, unit testing, integration testing
• Perform module integration and integration testing
• Prepare and review Test Reports
• Actively participate in technical meetings and share ideas clearly
• Manage a team of engineers and provide leadership with clear communication
• Good at documentation
• And any other project related activity assigned
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.
Specific Responsibilities:
- Technical expert in IBM Maximo EAM technology.
- Should be well versed in MBO customizations for Maximo 7.x version.
- Advanced JAVA, SQL knowledge.
- Maximo building and deploying to various instances.
- Business process management using workflow design and management.
- Expert Knowledge of Maximo Integration Framework (MIF).
- Provide technical services over the entire lifecycle of a project.
- communication skills (verbal and written) possess the ability to multi-task.
- Maximo installations and upgrade work experience
- Participate in solution architecture design.
- Perform application and solution development to meet project requirements.
- Develop and document detailed technical designs to meet business requirements.
- Manage multiple technical environments and support the development and testing processes.
- Lead or assist in data conversion and migration efforts.
- Configure Maximo and assist in the development of interfaces to external systems.
- Identify areas of customization and optimization and provide solutions that meet the business requirements.
- Conduct system testing, as necessary.
Skill Requirements - Essential:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Strong Maximo technical knowledge required to help execute numerous projects.
- Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
- Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
- Ability to create and update advanced technical documentation.
- Strong communication skills and the ability to work well in a project team environment.
- Drafting/Reviewing Functional Specifications
- Drafting/Reviewing Technical Specifications
Skill Requirements - Preferable:
- To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
- To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
- To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
- IBM Maximo 7.x certification
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.







