Business Analyst-

Overview:

We're looking for a Full Stack Developer with strong backend expertise who can build,

manage, and scale AI-driven products end to end. You'll play a critical role in designing

scalable architectures, optimizing performance and cost, and building robust AI and agentic

systems.

Responsibilities

1. Architect and build scalable backend systems using FastAPI, PostgreSQL, and Redis.

2. Design, develop, and maintain AI-driven applications, integrating multiple LLMs, APIs,

and agentic frameworks.

3. Implement vector databases (pgvector, Qdrant, etc.) for RAG and AI memory systems.

4. Orchestrate multi-agent AI systems with LangChain/LangGraph, including function

calling, agent collaboration, and monitoring.

5. Build and integrate RESTful APIs for frontend and external use.

6. Manage DevOps workflows, including CI/CD, cloud deployments (AWS/GCP), server

scaling, and logging/monitoring (Sentry).

7. Optimize application cost, latency, and reliability, balancing speed with LLM call

efficiency and caching strategies.

8. Collaborate with product, design, and AI teams to translate business requirements into

high-performing tech.

9. Maintain documentation and ensure code quality with tests, reviews, and async-first

architecture.

10. Contribute to frontend development (React + TypeScript) when necessary, ensuring

seamless API integration and data visualization.

Requirements

Core Skills

• Strong proficiency in Python and FastAPI.

• Experience with PostgreSQL (including pgvector) and SQLAlchemy (async).

• Solid understanding of Redis, RQ (Redis Queue), and caching mechanisms.

• Proven experience integrating LLMs and AI APIs (OpenAI, Anthropic, etc.).

• Hands-on experience with LangChain / LangGraph, RAG pipelines, and agent

orchestration.

• Experience working with cloud platforms (AWS / GCP) and managing file storage (S3).

• Familiarity with frontend stacks (React, TypeScript, Tailwind, Zustand).

• Working knowledge of DevOps: Docker, CI/CD pipelines, deployment automation, and

observability tools (Sentry, Mixpanel, Clarity).

Bonus / Nice to Have

• Experience building agent monitoring dashboards or AI workflows.

• Prior experience in startup or product-based environments.

• Understanding of LLM cost optimization, token management, and function calling

orchestration.

• Familiarity with external API integrations like BrightData, Hunter.io, Adzuna, and Serper.

• Experience building scalable AI products (e.g., chatbots, AI copilots, data agents, or

automation tools).

Mindset

• Startup-ready: comfortable working in fast-paced, ambiguous environments.

• Deep curiosity about AI systems and automation.

• Strong sense of ownership and accountability for shipped products.

• Pragmatic and cost-conscious in architectural decisions.

• Excellent communication and documentation skills.

We are seeking a highly organized and proactive professional with Engineering background to provide comprehensive support to the CEO. This role goes beyond traditional executive assistance, with a strong focus on strategic alignment, operational efficiency, and cross-functional coordination. The ideal candidate will act as a trusted partner to the CEO, ensuring priorities are executed seamlessly and business objectives are advanced effectively.

Must-Have Skills

1. Mobile Test Automation – Strong hands-on experience in Espresso (Android),

XCUITest (iOS), and WebDriverIO for web & mobile hybrid apps.

2. Programming Languages – Proficiency in Java, Kotlin, Swift, and

JavaScript/TypeScript.

3. Test Frameworks & Tools – Experience with JUnit, TestNG, Mocha, Appium

(optional), WebDriverIO.

4. CI/CD & DevOps – Hands-on experience in Jenkins, CircleCI, GitHub Actions, and

Bitrise.

5. Version Control – Strong knowledge of Git, GitHub, Bitbucket.

6. Cloud Device Testing – Experience with Sauce Labs, BrowserStack, AWS Device

Farm, or Firebase Test Lab.

7. API Testing – Hands-on experience with Postman, REST Assured, or Kotlin for

API automation.

8. Performance Testing – Exposure to mobile performance testing using tools like

Android Profiler, Xcode Instruments, JMeter.

9. Agile & Collaboration – Familiarity with JIRA, Rally, Confluence, and working in

Agile environments.

10. Debugging & Troubleshooting – Strong ability to debug test failures and optimize

automation performance.

Develop and execute automation test scripts for Android (Espresso/JetPack

Compose) and iOS (XCUITest) applications.

● Work closely with development and QA teams to ensure complete test coverage

and seamless integration.

● Maintain and optimize existing test automation frameworks for scalability,

reliability, and performance.

● Set up and manage automation testing workflows in CI/CD pipelines using Jenkins, CircleCI, and other tools.

Job Summary:

We are seeking an experienced and highly motivated Senior Python Developer to join our dynamic and growing engineering team. This role is ideal for a seasoned Python expert who thrives in a fast-paced, collaborative environment and has deep experience building scalable applications, working with cloud platforms, and automating infrastructure.

Key Responsibilities:

Develop and maintain scalable backend services and APIs using Python, with a strong emphasis on clean architecture and maintainable code.

Design and implement RESTful APIs using frameworks such as Flask or FastAPI, and integrate with relational databases using ORM tools like SQLAlchemy.

Work with major cloud platforms (AWS, GCP, or Oracle Cloud Infrastructure) using Python SDKs to build and deploy cloud-native applications.

Automate system and infrastructure tasks using tools like Ansible, Chef, or other configuration management solutions.

Implement and support Infrastructure as Code (IaC) using Terraform or cloud-native templating tools to manage resources effectively.

Work across both Linux and Windows environments, ensuring compatibility and stability across platforms.

Required Qualifications:

5+ years of professional experience in Python development, with a strong portfolio of backend/API projects.

Strong expertise in Flask, SQLAlchemy, and other Python-based frameworks and libraries.

Proficient in asynchronous programming and event-driven architecture using tools such as asyncio, Celery, or similar.

Solid understanding and hands-on experience with cloud platforms – AWS, Google Cloud Platform, or Oracle Cloud Infrastructure.

Experience using Python SDKs for cloud services to automate provisioning, deployment, or data workflows.

Practical knowledge of Linux and Windows environments, including system-level scripting and debugging.

Automation experience using tools such as Ansible, Chef, or equivalent configuration management systems.

Experience implementing and maintaining CI/CD pipelines with industry-standard tools.

Familiarity with Docker and container orchestration concepts (e.g., Kubernetes is a plus).

Hands-on experience with Terraform or equivalent infrastructure-as-code tools for managing cloud environments.

Excellent problem-solving skills, attention to detail, and a proactive mindset.

Strong communication skills and the ability to collaborate with diverse technical teams.

Preferred Qualifications (Nice to Have):

Experience with other Python frameworks (FastAPI, Django)

Knowledge of container orchestration tools like Kubernetes

Familiarity with monitoring tools like Prometheus, Grafana, or Datadog

Prior experience working in an Agile/Scrum environment

Contributions to open-source projects or technical blogs

Lead generation

( Canadian clients)

Responsibilities-

*Utilize outbound calling techniques to identify and qualify leads

*Asking questions to qualify leads as per clients requirement

*Excellent verbal communication skills

*Knowledge of best practices in sales processes

*Keeping up to date on specifics of the service and informing the client of the same. 

*Meeting targets on a regular basis

*Proven experience in outbound sales/lead generation

Location- Koramangala

Timings- 7.30 PM- 4.30 AM 

Shift- Monday to Friday ( Sat and Sun fixed off) 

Experience-Both freshers and experienced candidates can apply

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

Is iThink Logistics a Logistics Company?

No, we’re not. Surprised? Let us tell you a little on what IThink is all about.

At IThink, we think about serving only the best for our customers while helping them grow their 

businesses easily and efficiently.

Think of it as us making the whole painful process of delivery and shipment a walk in the park 

for everyone!

Then what exactly is IThink?

Here’s the answer you’re looking for:

IThink is a courier aggregator company where we assist numerous e-commerce sellers to ship their products across multitudes of pin codes with the help of our courier partners. In simple words, we make the entire process of delivering parcels and smiles to customers easy for 

eCommerce sellers.

Our services extend to more than 26,000 pin codes across the country. How does that sound for expansion? Haha!

Sounds pretty cool, doesn’t it? We know!

Who are we on the lookout for?

Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for; a robot.

Competitive, trustworthy, someone who can help us construct and shape our business activities.

A Sales Shishya at ITL would be discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.

Contributing to our company’s rapid and sustainable growth, if you’re right for the position, you will be helping us demonstrate our services and products through emails and calls.

Who can apply?

Think you’ve got it in you? Let’s check the requirements:

 Having min 2 years’ experience in B2C Sales. Preferably from Ecom or Logistics Industry.

 Proficiency in English and local language.

 Proficiency in MS Office. Hands-on experience with CRM software is a plus.

 Self-motivated with a results-driven approach.

Oh, and did we mention convincing power and the ability to simply have fun? Those will be some pluses too!

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Conduct market research to identify selling possibilities and evaluate customer needs.

 Actively seek out new sales opportunities through cold calling, networking, and social media. (Keep an eye out)

 Set up meetings with potential clients and listen to their wishes and concerns.

 Prepare and deliver appropriate presentations on products and services. (now’s the time to fight that irrational stage fright!).

 Create frequent reviews and reports with sales and financial data.

 Participate on behalf of the company in exhibitions or conferences (added advantage if you’re an extrovert, sorry).

 Negotiate/close deals and handle complaints or objections.

 Collaborate with team members to achieve better results, and always remember, that teamwork makes the dream work.

 Gather feedback from customers or prospects and share it with internal teams.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit?

If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

What are the perks and benefits of working with us?

As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:

 Paid leaves / maternity/ paternity leave.

 Paid period leaves for women

 Health Insurance.

 Flexible working hours.

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Achieve assigned International Products Sales Target.

 Prospect assigned market and add monthly new Customers.

 Actively seek out new sales opportunities through cold calling, networking and social media. 

 Follow a structured Sales process to close new deals.

 Retain and grow existing Customers.

 When needed, coordinate internally to resolve Customer disputes to their satisfaction. 

Maintain local market competitive intelligence.

 Maintain Sales Report and MIS.

 Represent Company in external events and opportunities like exhibitions or conferences.

 Collaborate with team members to achieve better results.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit? If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

• System engineering and implementation in Python and Golang.
• Working on performance issues using creative experiments and internally developed product features.
• Research, propose, and integrate relevant open-source projects based on product objectives.
• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
• Participation in all levels of product definition, design, implementation, testing, and deployment.
• Must include the ability to discuss abstract system architectures from ideas through implementation and
• creatively apply domain experience to solve technical challenges.
• Mentoring software engineers, fostering an environment of trust and accountability.

• A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
• following skills to succeed.
• Strong Python skills to develop framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-On experience on developing framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design driven
• development, Continuous Integration, building highly scalable applications, application security and functional programming.

• Knowledge of Cloud native would be an advantage.
• Understanding of Kubernetes from Architecture side and also understand the Standard API.
• Code contributed to CNCF or similar community will be plus.
•  Performance benchmarking of K8’s or any cloud will be added     advantage. 

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize
• hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.