Inside Sales Specialist

PRE SALES

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro-Loans, Nano-Loans and other Unsecured Loans.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

We are on a mission to enable 30 million unbanked & under-served people, access financial services by 2025.

JOB DESCRIPTION

POSITION                                   –         Trainee / Executive

FUNCTION                                 –         Growth

ROLE                                           –         Individual Contributor

WORK LOCATION                    –         Gurugram

WORK MODEL                          –         Work from Office only

QUALIFICATION                       –         B.Tech/ B.C.A/ M.Tech/ MBA

SALARY PACKAGE                 –         Negotiable based on skillset & experience

NOTICE PERIOD                       –         Can join at the earliest

EXPECTATION –

As a Pre Sales team member, you will be aligned to address technical needs of our clients/ customers and contribute to the overall growth of the organization. You must maintain deep knowledge of Datacultr’s platform's features, capabilities, and integration points, and be able to articulate these to customers and internal team/s as & when required.

KEY RESPONSIBILITIES –

1. Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ensuring customer satisfaction.

1. Account Growth: Identifying opportunities for account growth and discuss the same with your seniors to pitch for upselling or cross-selling. Works closely with internal Customer Success teams to identify these opportunities and demonstrate the value of additional services or products.

1. Issue Resolution and Escalation Management: When technical issues arise, coordinate with the support and engineering teams to resolve these issues promptly. Quickly manage issues and ensure timely communication back to the customer.

1. Training and Education: Creation and delivery of training materials and sessions for customers, ensuring that they can effectively use the platform.

1. Technical Planning and Consultation: Collaborates with internal Customer Success Managers to develop strategic plans that leverage the Datacultr platform to address business needs and opportunities. They deliver consultative guidance on best practices and standard methodologies.

1. Reporting and Analytics: Provide regular reports to internal stakeholders on account status, usage metrics, service levels, and other key performance indicators.

 KEY REQUIREMENT -

• 0 - 1 years of experience required in the SaaS industry, preferably with a Banking Software Vendor, focused on global financial services.
• Functional experience in a technical pre sales role.
• Knowledge of enterprise products life cycle.
• Strong analytical and problem-solving skills
• Good oral and written communication skills, people skills, and presentation skills

PERKS & BENEFITS

v Professional Development through Learning & Up-skilling.

v Performance variable pay

v Flexible working hours

v Medical benefits

v Exciting work culture

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 

About the Role

As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!

Your Responsibilities

• Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
• Guide the engineering team in adopting best practices for software development, code quality, and architecture.
• Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
• Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
• Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
• Mentor and coach team members, providing technical guidance and fostering professional development.
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
• Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
• Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
• Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
• Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
• Imbibe and maintain a strong customer delight attitude while designing and building products.

What we’re looking for

• 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
• Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
• Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
• Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
• Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
• Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
• Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
• Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
• Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Collaborative team player, willing to support and work closely with cross-functional teams.
• Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.

What you can look forward to

• Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
• Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
• Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
• Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.

Seeking a Sales Executive with 2-4 years of experience to sell our health tech product for storing medical images. Responsibilities include developing sales strategies, prospecting, client relationship management, and collaborating with cross-functional teams.

Key Responsibilities:

1. Business Development: Identify new business opportunities within healthcare, targeting hospitals, clinics, and diagnostic centers.

2. Sales Strategy: Develop and execute effective strategies to achieve sales targets through prospecting and networking.

3. Product Knowledge: Gain a deep understanding of our product and articulate its value propositions to potential clients.

4. Client Relationship Management: Build and maintain strong relationships with key decision-makers, providing exceptional customer service.

5. Consultative Selling: Conduct needs assessments and present tailored solutions to address clients' requirements.

6. Pipeline Management: Efficiently manage the sales pipeline, prioritize leads, and update CRM systems.

7. Collaboration: Work closely with cross-functional teams to ensure alignment and support for sales initiatives.

Qualifications:

- Master's degree in Business Administration or related field.

- Proven track record in B2B sales, preferably in healthcare or technology.

- Strong communication and negotiation skills.

- Ability to work independently and in a fast-paced environment.

- Familiarity with medical imaging or healthcare IT solutions is a plus.

- Proficiency in CRM software and Microsoft Office Suite.

Join us in revolutionizing healthcare technology. Apply now with your resume and cover letter.

• Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.

Experience:

• Strong knowledge on Devsecops (hands on).
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.
• 15+ years of experience of building successful production-quality software, with relevant experience from payment gateway for 5yrs.
• Expertise in large-scale multi-tiered systems.
• Expertise in Core Java and JEE, object-oriented design, analysis and design patterns
• Good exposure to JSON based REST services in Java.
• Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems
• Focus on clean high-quality code and solid designs.
• Hands on experience in HLD & LLD.
• Strong hands on knowledge on Devsecops.
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.

• Any prior payment industry experience is highly preferable

DigiXHub is one of the well known Blockchain Application Development Company in USA & India that provides solutions such as Blockchain Development(Public, private, Consortium Blockchain), Cryptocurrency Exchanges, ICO & ICO Marketing Services, Cryptocurrency Wallet Development, Smart contract Development etc.

For more details, please log on to http://www.DigiXhub.com" target="_blank">www.DigiXhub.com.

Work Location: Remote

Work Experience : 2 to 7 years

 
Required Skill set : ReactJs, NodeJS

Immediate Joiner Preferred.

We are looking for a Full Stack Developer (MERN Stack). Passionate about programming end to end, i.e both frontend and backend modules and applications. Open and keen to learn new technologies.

Job Description

• Develop interactive, user-friendly applications using the latest frameworks
• Translate designs and wire-frames into high quality and responsive screens
• Developing Front-End and Back-end Web Application
• Creating servers and databases for functionality
• API design, creation and integrations
• Staying abreast of developments in web applications, app development and programming languages

Desired Candidate Profile

• Must have strong knowledge of Object-Oriented JavaScript
• Experience building applications in React and Node.js
• Design, modify, develop, test and implement flawless and clean code
• Experience with MongoDB and MYSQL
• Good knowledge of coding standards, design patterns and unit testing.
• Experience in API design and development
• Expertise in building secure, scalable & reliable systems
• Understanding of libraries like Next.js, Jquery, Adonis.js(optional)
• Good knowledge of CSS and HTML
• Experience working with GIT
• Experience with RESTful APIs

• Architect, Design, implement, and deploy solutions that are reliable and perform at scale in multi-tenant environment.
• Collaborate with UX design group and convert the design to actual UI components and pages to delight users of our cloud platform
• Evaluate technology and make choice based on performance, scalability, security and future expansion.
• Work with different stakeholders within and outside the team in a highly collaborative environment.
• Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
• Engage with Product Management and Business to create Product roadmap, own technical backlog and roadmap for technology supremacy.
• Continually learn about new technologies, generate new ideas and improve the use of technology in the product.
• Driving various organization wide activities like Hackathon, Ideathon, brown bag sessions and technical blogs

• Strong experience in Information Architecture and UI Design experience in delivering concepts, wire frames, prototypes, and compelling visual experiences.
• Possess the knowledge of the Graphic Design, Usability and ability to apply strategic thinking to deliver exceptional end to end user experience
• Expert understanding of strong Standards Based HTML Development as also strong JavaScript and JS libraries / UI Frameworks like Prototype.js, DHTMLX, ExtJS, JQuery (one Framework at the least is a must)
• Strong experience in Vue.JS/Backbone.JS or similar.
• Strong in CSS and AJAX / XML / XSLT / DOM / JSON
• Should have fundamental understanding of JavaScript - OOPs
• Understand Cross Browser issues and client side cookie
• Would expect the successful candidate to be highly proficient in Web Standards including W3C and WCAG
• Possess strong and relevant exposure to Web Accessibility/ Usability
• Would require to be intimately familiar with defining UI Specifications / Guidelines
• Would be essential to possess knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web Technologies
• Experience in the Retail Domain or working on building Analytical Tools would be a plus
• Very good written and verbal communication skills
• Experience working with Agile development environments

As a core member of the Software Development team, you will be responsible for the architecture, coding, development, testing and release of customer applications hosted both on-premise and on-cloud. Candidates with proven experience in both Frontend and Backend Development (predominantly Backend Development) with prior experience in deploying applications on AWS/Azure cloud will be preferred.

You will be leading a small team of developers (not more than 3 at a time) on a given project, and be a client-facing SPOC to work with the client and meet stringent deadlines. You will be responsible for Coding and Development with a code coverage of minimum 90%. You will adhere to coding and security standards and ensure that your delivery is secure and free from any critical, high and medium-rated vulnerabilities.