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CRM Consulant
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CRM Consulant

Akansha Puri's profile picture
Posted by Akansha Puri
0 - 2 yrs
₹1.8L - ₹2.4L / yr
Gurgaon, Delhi, Gurugram, Noida
Skills
Customer Relationship Management (CRM)
Customer Success
Technical support
Communication Skills
Business Analysis

Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.

Duties and Responsibilities

  • develop a sales strategy to achieve organizational sales goals and revenues
  • set individual sales targets with the sales team
  • delegate responsibility for customer accounts to sales personnel
  • co-ordinate sales action plans for individual salespeople
  • oversee the activities and performance of the sales team
  • ensure sales team have the necessary resources to perform properly
  • monitor the achievement of sales objectives by the sales team
  • liaise with other company functions to ensure achievement of sales objectives
  • evaluate the performance of sales staff
  • provide feedback, support, and coaching to the sales team
  • plan and direct sales team training
  • assist with the development of sales presentations and proposals
  • develop online sales platforms
  • co-ordinate and monitor online sales activity
  • investigate lost sales and customer accounts
  • track, collate and interpret sales figures
  • forecast annual, quarterly and monthly sales revenue
  • generate timely sales reports
  • develop pricing schedules and rates
  • formulate sales policies and procedures
  • help prepare budgets
  • control expenses and monitor budgets
  • maintain inventory control
  • conduct market research and competitor and customer analysis
  • analyze data to identify sales opportunities
  • develop promotional ideas and material
  • attend trade meetings and industry conventions
  • cultivate effective business relationships with executive decision-makers in key accounts

Education and Experience

  • business degree or related professional qualification
  • experience in all aspects of planning and implementing sales strategy
  • technical sales skills
  • proven experience in customer relationship management
  • knowledge of market research
  • experience in managing and directing a sales team
  • relevant product and industry knowledge
  • solid understanding of digital sales platforms
  • experience with relevant software applications

 

Key Competencies and Skills

  • excellent written and verbal communication skills
  • organization and planning
  • problem analysis and problem-solving
  • information management
  • team-leadership
  • formal presentation skills
  • persuasiveness
  • adaptability
  • innovation
  • judgment
  • decision-making
  • stress tolerance

Job Type: Full-time

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Shubham Vishwakarma

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About Target Integration

Founded :
2008
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Target Integration provides Cloud-based CRM and ERP software to improve productivity and efficiency using Information Technology. We believe in partnering up with our clients and providing the best advice and consultancy to fulfil their requirements.
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Akansha Puri

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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