CRM Consulant

at Target Integration Consultancy Pvt Ltd

DP
Posted by Akansha Puri
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Gurgaon, Delhi, Gurugram, Noida
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0 - 2 yrs
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₹1.8L - ₹2.4L / yr
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Full time
Skills
Customer Relationship Management (CRM)
Customer Success
Technical support
Communication Skills
Business Analysis

Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.

Duties and Responsibilities

  • develop a sales strategy to achieve organizational sales goals and revenues
  • set individual sales targets with the sales team
  • delegate responsibility for customer accounts to sales personnel
  • co-ordinate sales action plans for individual salespeople
  • oversee the activities and performance of the sales team
  • ensure sales team have the necessary resources to perform properly
  • monitor the achievement of sales objectives by the sales team
  • liaise with other company functions to ensure achievement of sales objectives
  • evaluate the performance of sales staff
  • provide feedback, support, and coaching to the sales team
  • plan and direct sales team training
  • assist with the development of sales presentations and proposals
  • develop online sales platforms
  • co-ordinate and monitor online sales activity
  • investigate lost sales and customer accounts
  • track, collate and interpret sales figures
  • forecast annual, quarterly and monthly sales revenue
  • generate timely sales reports
  • develop pricing schedules and rates
  • formulate sales policies and procedures
  • help prepare budgets
  • control expenses and monitor budgets
  • maintain inventory control
  • conduct market research and competitor and customer analysis
  • analyze data to identify sales opportunities
  • develop promotional ideas and material
  • attend trade meetings and industry conventions
  • cultivate effective business relationships with executive decision-makers in key accounts

Education and Experience

  • business degree or related professional qualification
  • experience in all aspects of planning and implementing sales strategy
  • technical sales skills
  • proven experience in customer relationship management
  • knowledge of market research
  • experience in managing and directing a sales team
  • relevant product and industry knowledge
  • solid understanding of digital sales platforms
  • experience with relevant software applications

 

Key Competencies and Skills

  • excellent written and verbal communication skills
  • organization and planning
  • problem analysis and problem-solving
  • information management
  • team-leadership
  • formal presentation skills
  • persuasiveness
  • adaptability
  • innovation
  • judgment
  • decision-making
  • stress tolerance

Job Type: Full-time

Read more

About Target Integration Consultancy Pvt Ltd

We are independent providers of CRM & ERP software. Working with Zoho, Microsoft Office 365, Odoo, CloudYogi CRM, Vtiger CRM in UK, Ireland and India.
Read more
Founded
2008
Type
Products & Services
Size
100-1000 employees
Stage
Profitable
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