CRM Consulant

Role & Responsibilities

Extract insights from large datasets to support data-driven decision-making

Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking

Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels

Cohort users and track actual and predicted Lifetime Value (LTV)

Build forecast models and create meaningful alerts for business leaders

Collaborate with cross-functional teams to define short and long-term strategic focus areas

Provide actionable insights and recommendations to relevant teams

Create, standardize and maintain documentation frameworks and taxonomy across businesses

Ideal Candidate

Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment

Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders

Strong background in statistical analysis and experimental design for robust hypothesis testing

Experience with A/B testing tools and methodologies in digital product environments

Skill in creating and maintaining comprehensive documentation systems

Job Description / Responsibilities

1.     To ensure achievement of sales target of products.

2.     To interact with customers at corporate level for business

development

3.     To conduct presentations / demonstration at customer’s         

Places for product promotion. To Clear technical and commercial part of the inquiry.

4.     Ensure timely settlement of customer complaints

5.     To formulate long term and short term marketing goals.

6.     Ensure prompt and timely reporting of marketing activities with submission of completed reports regularly

7.     Ready to travel / relocate anywhere in India as per company requirements.

8.     Ensure timely settlement of customer quality complaints.

9.     Responsible to lead the team of application engineers for streamlining production systems and process.(For Sales manager position)

10. Team handling experience is must for .(For Sales manager position)

Desired profile of the candidate

1. Experience of 1-3 yrs. in Selling of equipment’s / machinery in POWER/ Steel/Cement/ Mining Sector
2. Must have knowledge of Power sector.
3. Good Communication skill in English, Hindi (If   

     Known to Tamil/ Telugu will be appreciated).

      4. Good interpersonal skills.

      5. Experience in client handling & achieving sales  

           Targets.

      6. Experience with team handling ability preferred.

      7. Experience for in selling of equipment’s / machinery   

          in POWER/ Steel/Cement/ Mining Sector

B.E. / Diploma (Mechanical).

Responsibilities:

• Design, develop, and maintain user interfaces for the internal product suite.

• Collaborate closely with product managers and backend engineers to understand

requirements, translate them into user-friendly interfaces, and ensure a consistent

user experience across all products.

• Champion the technical feasibility of our UI/UX designs, ensuring seamless user experiences.

• Write clean, maintainable, and well-documented code adhering to best practices and coding standards.

• Conduct unit and integration tests to ensure code quality and functionality.

• Stay up-to-date with the latest UI development trends and technologies.

• Take initiative and ownership of assigned tasks, ensuring they are completed efficiently and to a high standard. 

Requirements/Qualifications

• Bachelors in any Computers stream or related fields

• Minimum 1+ years of experience as a UI Developer.

• Proficiency in Javascript,Node.js & any one of (Angular, Nextjs or React.js)

• Experience with unit and integration testing frameworks.

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team.

• A passion for modern web development practices and a drive to deliver high-quality

work.

• Good to have the Experience with responsive design and cross-browser compatibility.

Responsibilities: 

• Collaborate with internal stakeholders to set communications calendar, creative strategy, and content promotions
• Build customers segments and communication campaigns along customer journeys
• Set, track, and improve key metrics within SMS, email, in-app message and push notification channels
• Identify opportunities to increase retention and lifetime value; plan, direct, and execute marketing programs that achieve those goals
• Plan, implement and track A/B and multivariate tests for transactional, triggered, and marketing mailings Code, test, and implement marketing promotions and campaigns
• Lead efforts for cross-promotion and marketing of new Zolve products across applicable audiences
• Stay current with industry innovations, trends, and best practices across functional areas
• Ensure customer data policies and Zolve's privacy policy are enforced

Requirements: 

• 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
• 2+ years experience in maintenance & management of CRM platforms (customer.io //CleverTap experience is a bonus)
• MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company 
• Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud. 
• Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc. 
• Excellent written and verbal communication skills 
• Prior startup experience is a plus

The location is Bangalore

Job Description:

• Min 4-5 years of experience in Mobile application development
• Min 2-year Experience in React Native app development
• Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
• Follow best practices using Android Guidelines
• Knowledge of functional or object-oriented programming
• Technically strong in React-Redux/Mobx development and deep understanding of core mobile concepts such as lifecycle, UI, networking, caching, device features, etc
• Experiences with automated testing suites, like Jest or Mocha
• Experience integrating third-party frameworks. Worked with logging and capturing user navigation and app usage to Analytics and Crashlytics for understanding the most used features by users.
• Knowledge of mobile security and cryptography is an advantage.
• Good working knowledge of tools such as Git, JIRA, Jenkins, or any tools that are similar to these.
• Experience with agile methodology is preferred
• Good communication skills
• Good knowledge of app telemetry integration & app performance management
• Have published at least 2 React Native apps on Play Store & Appstore

• Implement robust app architectures and complex user interfaces
• Component Design and coding new features. includes unit tests, debugs, and solves defects
• Component Design/Coding/Unit Testing/Debugging
• Responsible for designing app architecture and integration design to various external systems (APIs, 3rd Party SDK)
• Follow best practices using React Native Guidelines
• Understand reacting design patterns like HOC, Render Props, and their applications.
• Good understanding of atomic design principles
• Experience with CSS-in-js / styled-components
• Good understanding of Android & iOS working principles, Release process
• Ability to multi-task under pressure and work independently with minimal supervision
• Work on high-performance consumer-facing apps
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Good understanding of server-side templating languages (such as jade, EJS, and pug).
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.
• Ability to make recommendations on UI design and UX best practices.

Your Qualifications:

 7 to 12 years of experience with majority as Java engineer

 Strong hands on experience on building application using technologies Java, Spring, Hibernate, Maven/Gradle.

 Experience in building Micro Services using Spring Boot / Go.

 Strong knowledge and experience with SQL queries and databases like Postgre SQL/Oracle.

 Strong knowledge and experience on Platform components such as Docker, Kubernetes and Service Mesh (Istio).

 Good knowledge of scripting languages (preferably Python and Bash)

 Familiarity with CI/CD environment (Jenkins).

 Experience on Observability stack such as ELK Stack, Prometheus & Grafana would be added advantage.

 Should have experience on Active MQ based async queuing system design and deployment.

 Strong experience of system design and implementation of end-to-end integrated systems.

 Familiarity with Hazelcast and Zk Solution would be a plus.

 Strong skills to write technical design documentation.

 Experience of leading a team as tech lead.

 Ability to work effectively in a team environment as well as independently.

 Good communication skills with tech/non-tech people.

What You'll Do:

 Assigned to software development projects and/or system enhancements as tech lead.

 Be engaged in a whole process of development project (requirements analysis, design, implementation, testing/verification, deployment, operation/maintenance).

 Work closely with project manager and other engineers. Some of them are in different locations such as Japan and Singapore.

 Always improve the design quality, code quality, testing quality and system quality spontaneously. In addition, create such a culture in our team.

 Understand business needs and user behavior and develop solutions to those needs.

 Develop and maintain a deep understanding of our systems and propose system improvements.

 Guide and support less-experienced members as mentor and role model to improve the team productivity and achieve team’s goals together.

Better to Have:

 Familiarity with Telecom Service Provider’s Billing Ecosystem/BSS Systems.

 Familiarity with and experience on Cloud Native Technologies.

 Familiarity with Agile Software development process.

 Familiarity with and experience on Linux/Unix environment

 Work experience with a remote team

 Familiarity with Atlassian tools (JIRA, Confluence, HipChat)

 Familiarity with source control system (Gitlab, SVN, etc.)

OUR COMMITMENT TO YOU:

You'll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 28 countries industries globally, you'll have the opportunity to develop valuable industry-specific expertise.

The scale of our capabilities and client engagements and the unique way we innovate, operate and deliver value will give you the opportunity to deepen your existing skills even as you help create the latest technology trends. You'll have access to leading-edge technology.