CRM Consulant

Job Description:

Hikeon Technologies is seeking a skilled and motivated Shopify Developer to join our dynamic

team. As a Shopify Developer, you will play a key role in the development, customization, and

maintenance of our clients' Shopify ecommerce websites. Your primary focus will be on

implementing Shopify themes, creating custom functionality using Shopify's Liquid programming

language, and integrating third-party applications and services.

Responsibilities:

●

Collaborate with designers, project managers, and other developers to understand client

requirements and translate them into technical solutions within the Shopify platform.

●

Develop, customize, and optimize Shopify themes to create visually appealing and

user-friendly e-commerce websites.

●

Implement custom functionality using Shopify's plus programming language, including

creating custom templates, product pages, collection pages, and cart functionality.

●

Integrate third-party applications and services, such as payment gateways, shipping

providers, and marketing tools, into Shopify websites.

●

Conduct thorough testing to ensure the quality, performance, and compatibility of

developed features across different devices and browsers.

●

Troubleshoot and resolve any issues or bugs related to Shopify websites, ensuring

timely resolution and minimal disruption to the client's business.

●

Stay up-to-date with the latest industry trends and advancements in Shopify

development, and proactively suggest improvements to enhance the overall website

performance and user experience.

●

Collaborate with cross-functional teams to identify opportunities for process

improvements and the implementation of best practices in Shopify development.

Qualifications:

●

Bachelor's degree in Computer Science, Software Engineering, or a related field (or

equivalent practical experience).

●

Proven experience as a Shopify Developer, with a strong portfolio showcasing

successful Shopify website development projects.

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Proficiency in Shopify's Liquid programming language and the ability to create custom

themes, templates, and functionality using Liquid.

●

Solid understanding of front-end web technologies, including HTML, CSS,

JavaScript/jQuery, and responsive web design principles.

●

Experience with Shopify's APIs and working with third-party integrations, such as

payment gateways, shipping providers, and marketing tools.

●

Strong problem-solving skills and the ability to troubleshoot and debug issues in a timely

manner.

●

Familiarity with version control systems, such as Git, and project management tools like

Jira or Asana.

●

Excellent attention to detail and a commitment to delivering high-quality work within

deadlines.

Preferred Qualifications:

●

Shopify certification or relevant professional certifications in web development.

●

Experience with other e-commerce B2B platforms, such as Magento, WooCommerce, or

BigCommerce.

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Knowledge of SEO best practices and techniques for e-commerce websites.

●

Experience with performance optimization and website speed enhancements.

●

Familiarity with UX/UI design principles and a good eye for aesthetics.

●

Understanding of accessibility standards and guidelines

●

Experience on Checkout app,React JS.

Note: This job description provides a general outline of the key responsibilities and qualifications

required for the role of a Shopify Developer at Hikeon Technologies. The specific duties and

requirements may vary depending on the needs of individual projects and clients.

Compensation

Based on your last CTC and interview performance.

Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code

SUMMARY:-

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code

Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening

Ability to understand business requirements and translate them into technical requirements

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Qualifications Required:

Education: Relevant degree in software engineering fields; training in principles and techniques of software development.

Experience: 1-5 years of relevant software architecture, software development and software testing experience.

Skills:

• Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle, AJAX, Web Services. Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts. Strong analytical, problem-solving, and conceptual skills. Ability to work in teams and has strong interpersonal skills. Ability to work under pressure and meet tight deadlines. Ability to deal with clients and travel to project sites. Possess good organizational skills. Demonstrated ability to lead a moderate group of software engineers and also able to work independently. Ability to anticipate potential problems, determine and implement solutions.

Responsibilities: Responsible for software development activities throughout the project, including key phases of process such as development, testing, implementation.

Other: Be familiar with systems concepts design and standards. Good awareness and practical approach of standard SDLC and be quickly able to understand adhere to coding standard followed by Ember Technologies Pvt. Ltd.

Description

• Develop & support Robotic Process Automation (RPA) solutions that add value to DHL Express Functions.
• Manage the day-to-day activities pertaining to Robotic Process Automation (RPA) processes and solutions.
• Required preparation, update and regular review all relevant RPA documentation for the service line and the supporting/enabling functions
• Support the team in cultivating culture of continuous improvement and innovation
• Manage team administrative requirements for the team
• Designing practical and effective solutions to address improvement opportunities – both cost and performance.
• Successfully implement RPA initiatives with DHL Express Business Partners
• Ability to relate to cross-cultural processes and country sensitivities
• Responsible for process documentations (i.e. process maps)

• Qualified University Degree holder specializing in IT field (Software Development)
• At least 4+ years working experience in the Software Development Environment is preferred
• IT knowledge in software development process is a must
• Good understanding of IT development process
• Able to develop tools/solutions using programming language .Net and MSSQL
• Strong interest in Robotic Process Automation area
• Hands on experience on .Net Development will be added advantage
• Hands on experience on RPA tools UiPath,

• - Contribute to a full development life cycle, including: requirements analysis, functional design, technical design, programming, testing, documentation, implementation, and on-going technical support.
• - Work closely with the existing team to learn the current application architecture, design and understand its functionalities and complexities.
• - Bridge the gap between graphic design and backend technical implementation
• - Build modular, responsive templates using modern CSS techniques
• - Translate UI/UX design wireframes to actual code
• - Testing cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies.

• - 4+ years of industry experience as a Front End Developer Engineer in ReactJS
• - Degree in Computer Science or related field
• - Experience with developing web and mobile applications
• - Extensive knowledge HTML5 / CSS3 / JavaScript / jQuery / Bootstrap / ReactJS
• - Strong experience in JSON/XML and REST/SOAP based Web Service based integration.
• - Experience (mandatory) with working Web Framework versions with exposure to creating components and handling AJAX calls.
• - Good to have knowledge in JIRA, GIT.
• - Strong knowledge of Client-Server Architecture.
• - Basic Proficiency with Python or relevant back-end scripting language
• - Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• - A positive attitude, and a growth mindset
• - Great attention to details

• - Experience with API testing software (e.g. Postman)
• - Good Humor

We are currently hiring freelance academic editors for a wide range of subject area in Medicine.

Please read more about our freelancer role and selection process below. If interested, please click on ‘Apply now’.

Freelance Editors

Freelance editors play a pivotal role in our business model and help us in ensuring author satisfaction by editing academic papers meant for publication in highly acclaimed international journals, across a vast range of subject areas.

What’s in for you?

v Possibility of a guaranteed monthly income while freelancing:

Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your overall performance.

v A smooth performance-driven progression curve with an effective feedback mechanism:

This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor!

v A rewarding experience, both monetarily and intellectually:

You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.

Qualities we look for in our freelance editors

§ Proficiency and competence in the most widely spoken language across the world—English!

§ Knack for diligently editing, restructuring, and polishing articles written by non-native speakers

§ Format manuscripts in terms of citation style, layout, section headings and tense usage to conform with academic conventions

§ Preservation of the author’s intended meaning even in papers where the content requires extensive revision

§ Extensive subject matter expertise

§ Minimum 2 years of relevant copyediting/academic editing experience

* Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service

A glimpse at what you would edit

You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!

Selection Process

· Step 1: Please click on “Apply Now” and fill the application form.

· Step 2: After hitting the submit button, you will be directed to our sample test platform for Stage I, Stage II and Stage III; you will receive an email for the same.
a. Stage I and II: Multiple-choice quiz
b. Stage III: Sample editing test under your preferred subject expertise

· Step 3: A cumulative score of all the three stages are taken into account as per our benchmarks to present you with a contract, which includes a freelancer agreement, terms of service, and other relevant documents.

· Step 4: Upon completion of the required hiring formalities, we induct you in our expert pool of freelance editors.

Know more about:

Enago @ https://www.enago.com/about-us.htm

Meet our editors @https://www.enago.com/careers/editors-testimonials.htm

Assistant Manager Operations - Books Domain 

Roles and Responsibilities: 

∙ Books warehouse operations and expert in managing inventory, keeping track of book sampling and  distribution, having experience in handling complete distribution channel 

∙ Knowledge in Office Productivity Tools - MS Office, Open Office, Google App 

Desired Profile of Candidate: 

∙ Good communication skills (Hindi and English), Customer Service, 

∙ Problem Solving, Logical Reasoning, Good Analytical Skills, Documentation Skills, Listening, Phone  Skills, Multi-tasking, 

We are actively seeking a Senior Data Engineer experienced in building data pipelines and integrations from 3rd party data sources by writing custom automated ETL jobs using Python. The role will work in partnership with other members of the Business Analytics team to support the development and implementation of new and existing data warehouse solutions for our clients. This includes designing database import/export processes used to generate client data warehouse deliverables.