Cutshort logo
BPO and KPO logo
Business Analyst
BPO and KPO
BPO and KPO's logo

Business Analyst

at BPO and KPO

Agency job
7 - 9 yrs
₹10 - ₹12 / mo
Gurgaon, Delhi, Gurugram, Noida
Skills
Business Analysis
Integration testing
Systems Development Life Cycle (SDLC)
Agile/Scrum
User experience management
Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities  Define configuration specifications and business analysis requirements.  Create detailed requirements documents and translate into functional specifications  Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities.  Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.  Report on common sources of technical issues or questions and make recommendations to the product team.  Own and develop relationship with partners and work with them to optimize and enhance integration.  Partner with multiple teams to develop overall solution design, costing and business case  Communicate key insights and findings to the product team.  Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis).  Communicate with internal colleagues to understand the needs of the client and the organization.  Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product.  Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements.  Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I  Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern.  Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary.  Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.  Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.  Monitor and control scope creep as well as manage changing requirements.  Maintain collaboration and core understanding to avoid any type of rework.  Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required  6 - 8 years of work experience with a minimum of 5 years as a Business Analyst.  Bachelor’s Degree required with a preference in Computer Science.  Experience eliciting requirements and testing.  Demonstratable experience analysing data to draw business-relevant conclusions  Background in data modelling and visualization techniques as well as prototyping tools.  In-depth knowledge of the Software Development Life Cycle.  Solid knowledge agile methodologies like Scrum and Kanban.  Proven experience writing user stories and acceptance criteria.  Prior experience validating functional and user acceptance test cases.  Thorough understanding in contact centre processes, contact centre KPIs and related metrics.  Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI.  Good knowledge of Data Analysis, SQL – DML commands.  Strong written and verbal communication skills including technical writing skills.  CBAP or equivalent preferred.  Prior experience and understanding of Agile Methodology preferred.  Prior work experience within BPO or KPO domain preferred.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

AutoHangar India
at AutoHangar India
1 recruiter
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Mumbai
2 - 3 yrs
₹3L - ₹5L / yr
Recruitment
Interviewing
Job boards
Job interview

Key Responsibilities:

  • Develop and implement effective recruitment strategies to meet staffing needs.
  • Source candidates through job boards, social media, and networking.
  • Conduct interviews and assess candidates' qualifications.
  • Coordinate with hiring managers to understand position requirements.
  • Maintain a positive candidate experience throughout the hiring process.
  • Assist in the development of employer branding initiatives.

Qualifications:

  • Proven experience in talent acquisition or recruitment.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple recruitment projects simultaneously.
  • Familiarity with applicant tracking systems (ATS) and recruiting tools.


Read more
IT Clients
IT Clients
Agency job
via kaldan soft by sathya priya
Pune
5 - 10 yrs
₹1L - ₹16L / yr
Product owner
Payments
skill iconSwift
RTGS

Job Title: Product Owner – Payments & Funds Transfer

Location: Pune, India

Experience: 5+ Years

Employment Type: Full-time


Job Summary:

We are looking for a skilled and driven Product Owner with proven experience in business and systems analysis within the Payments and Funds Transfer domain. The ideal candidate will possess deep domain knowledge of SWIFT, Clearings, RTGS, and familiarity with SEPA, CHIPS, and Fedwire. You will serve as the key liaison between business stakeholders and technical teams to define, prioritize, and deliver impactful product features in a fast-paced financial services environment.

Key Responsibilities:

  • Act as the primary point of contact for product features and roadmap in the Payments domain.
  • Gather, analyze, and translate business and system requirements into detailed user stories and product backlogs.
  • Collaborate with cross-functional teams including developers, QA, business analysts, and stakeholders.
  • Own and manage the product backlog; prioritize features based on business value and technical feasibility.
  • Conduct gap analysis, define workflows, and ensure business rules and compliance requirements are captured.
  • Participate in agile ceremonies such as sprint planning, reviews, and retrospectives.
  • Provide subject matter expertise in payment systems, clearing mechanisms, and regulatory compliance.

Required Skills & Experience:

  • Minimum 5 years of experience as a Product Owner or Business/System Analyst in the Payments/Funds Transfer domain.
  • Strong understanding of SWIFT, RTGS, and Clearing Systems.
  • Working knowledge of SEPA, CHIPS, Fedwire is a plus.
  • Proven experience translating business needs into functional and technical specifications.
  • Familiarity with Agile/Scrum methodology and tools like Jira, Confluence, etc.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Bachelor’s degree in Computer Science, Finance, Business, or related field.
Read more
NAVI (Sachin Bansal's new venture)
Agency job
via zyoin by Shubha N
Bengaluru (Bangalore)
3 - 7 yrs
$0.0K - $0.0K / yr
User Experience (UX) Design
Product design
We are a highly ambitious and customer-obsessed design team that enables our designers to craft superior quality experiences that would transform the Insurance landscape in India. We are a bunch of young folks that want to learn, experiment, and adapt every day.

What will you do?

● Partner closely with our partners in product management to understand the customers who use it, empathize with them, and imagine creative ways we can make their insurance experience dramatically better.
● Transforming complex requirements into simple understandable and usable experiences.
● Defining user flows, information architecture, lofi and visual design.
● Validating your solutions before development.
● Identifying success metrics for design projects and keeping an active track of it.
● Creating high-quality prototypes and detailed specs to effectively communicate your designs to the development team and other stakeholders.
● Always keeping in mind our customers and their interests while designing.
● Review the performance of the release and identify learnings and build hypotheses.
● Constantly pitching in new ideas to improve product experiences/adoption/other key areas.

What are we looking for?
● 3+ years proven track record of shipping high-quality mobile and web experiences.
● Strong portfolio showcasing your previous works.
● Strong proficiency in designing for Android, iOS, and Web platforms.
● Ability to see a holistic picture of the product and take necessary design decisions.
● Ability to understand the development aspects of designs.
● Ability to take ownership of design projects.
● Customer obsession and strong UX focus.
● Clean visual design sense.
● Ability to contribute to design systems.
● You’ll love to be challenged and constantly learn new things.
● You’ll love working with teams and believe strong teams make a stronger impact.

CTC up to 30 Lacs
Read more
TravYo
at TravYo
3 recruiters
Sugandha Chauhan
Posted by Sugandha Chauhan
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
1 - 2 yrs
₹2.5L - ₹3L / yr
Communication Skills
MS-Office
Recruitment
Job interview
  • Experience in full-cycle recruiting
  • Proficiency in recruitment software and social media recruiting techniques
  • Proven ability to identify and attract top talent
  • Strong communication and interpersonal skills
  • Ability to build and maintain strong relationships with candidates and hiring managers
  • Knowledge of labor laws and regulations
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Experience in the travel or hospitality industry is a plus
  • Professional certification in HR or recruiting is a plus
  • Proven experience of 1-2 years
  • Immediate joiner from the location of Noida and Delhi NCR only.


Read more
Duplex Technologies Services
Priyanka Mishra
Posted by Priyanka Mishra
Aliganj, Lucknow
0 - 3 yrs
₹1L - ₹3L / yr
skill iconPHP
MySQL
skill iconjQuery
skill iconLaravel
skill iconCodeIgniter
+5 more
Looking for an in house Senior Web Developer who can join immediately and take responsibility for the entire web platform. Website Development Ecommerce Website Development B2B & B2C Portal Development Customised Portal Development CRM Development
Read more
Preludesys India Pvt Ltd
at Preludesys India Pvt Ltd
1 video
2 recruiters
Chithresh Shivashnakar
Posted by Chithresh Shivashnakar
Remote only
2 - 10 yrs
₹10L - ₹16L / yr
NAV
Microsoft Dynamics NAV
PowerBI
Microsoft Dynamics
technical consultant
  • Dynamics 365 NAV/Business Central technical development experience.
  • AL, C/AL coding experience, basics of .NET development
  • RDLC reports development.
  • Knowledge of Power BI will be nice to have.
  • Basic understanding of Web Services/SOAP/ODATA and other protocols. Able to perform simple integrations if needed.
  • Working knowledge of Business Central web services and data integrations
  • Minimum of 1-year experience configuring, developing, and delivering Microsoft Dynamics NAV or Business Central software
Read more
Kabra logitech PvtLtd
at Kabra logitech PvtLtd
1 recruiter
Chintan Kabra
Posted by Chintan Kabra
Remote only
0 - 4 yrs
₹2L - ₹6L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+7 more

MERN Stack Developer will work closely with the cross-team to discover effective and elegant solutions to complex problems.

·         Excellent knowledge of HTML, CSS, Material-UI and Responsive.

·         Strong concepts of Javascript, ReactJs, NextJS.

·         Should have Excellent Experience of Node.js.

·         In-Depth knowledge of Express Js, JavaScript, TypeScript,

·         Should have experience in MongoDB, My SQL, GraphQL, and any graph Database

·         Experience working with REST APIs, and Sockets.

·         Ability to Identify and fix production and non-production application issues as a part of the deployment.

·         Good Knowledge of AWS - Beanstalk, Cloud Watch.

·         Good Knowledge of JSON, API, and JWT.

·         Good to have Agile/JIRA/ Continuous Deployment experience.

·         Ability and willingness to manage multiple projects/tasks.

 

Job Responsibilities:

·         Should have completed B. Tech in IT / CS.

·         Understanding accessibility and security compliance (Depending on the specific project)

·         Understanding fundamental design principles behind a scalable application.

·         Good communication and language skills.

·         Strong focus on performance optimizations, caching, and scalability.

·         Ability to deal well with ambiguous/undefined problems; ability to think abstractly

Read more
Milestone Technologies Inc
Manasa Ette
Posted by Manasa Ette
Hyderabad
5 - 10 yrs
₹8L - ₹25L / yr
Salesforce
Salesforce Apex
Salesforce Lightning
Salesforce Visualforce

FOR THE POSITION: Software Engineer – Salesforce

I.      POSITION DUTIES

1.   Responsibilities:

·   Maintaining knowledge of all technologies used in the company, directly related to the job

·   Developing new functionality in the exiting software

·   Finding and removing bugs in the exiting software

·   If necessary, replacing colleagues in their basic duties

·   Following the established company practices and software development processes

·         Provide project and technical leadership for key Salesforce implementation projects

·         Experience with key areas of enterprise architecture, including integration technologies, single sign on

·         Use Salesforce APIs to integrate Salesforce with other tools and third-party applications

·         Be flexible with changing priorities and comfortable working independently

·         Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail

·         Support the expansion of Salesforce product within the company;

·         Managing and improving Salesforce workflows, data and system configuration, together with system maintenance and customisation to support business requirements, recommending opportunities for on-going improvements as appropriate

·         Develop plans and approach for implementation of key activities.

·         Develop and enhance internal applications to deliver operational excellence by developing and growing the team and individuals within

·         Grow and develop deep relationships with key stakeholders in the business, such as product and sales, finance, etc.

 

2.   Qualifications:

 

·         Bachelor's Degree. 5-7+ years Salesforce development experience (banking or financial services experience preferred).

·         Proficient knowledge of CRM platform (Salesforce)

·         Experience working with agile development teams and workflows within JIRA, Confluence or similar systems

Read more
Paysense Services India Pvt Ltd
Pragya Singh
Posted by Pragya Singh
NCR (Delhi | Gurgaon | Noida), Mumbai
2 - 7 yrs
₹10L - ₹30L / yr
skill iconData Science
skill iconPython
Perl
skill iconDjango
skill iconMachine Learning (ML)
+1 more
About the job: - You will architect, code and deploy ML models (from scratch) to predict credit risk. - You will design, run, and analyze A/B and multivariate tests to test hypotheses aimed at optimizing user experience and portfolio risk. - You will perform data exploration and build statistical models on user behavior to discover opportunities for decreasing user defaults. And you must truly be excited about this part. - You’ll use behavioral and social data to gain insights into how humans make financial choices - You will spend a lot of time in building out predictive features from super sparse data sources. - You’ll continually acquire new data sources to develop a rich dataset that characterizes risk. - You will code, drink, breathe and live python, sklearn and pandas. It’s good to have experience in these but not a necessity - as long as you’re super comfortable in a language of your choice. About you: - You’ve strong computer science fundamentals - You’ve strong understanding of ML algorithms - Ideally, you have 2+ years of experience in using ML in industry environment - You know how to run tests and understand their results from a statistical perspective - You love freedom and hate being micromanaged. You own products end to end - You have a strong desire to learn and use the latest machine learning algorithms - It will be great if you have one of the following to share - a kaggle or a github profile - Degree in statistics/quant/engineering from Tier-1 institutes.
Read more
Webindia
at Webindia
1 recruiter
HR Manager
Posted by HR Manager
Ahmedabad
3 - 9 yrs
₹3L - ₹12L / yr
Magento
Software Development
skill iconPHP
WebIndia Inc is looking for a passionate Magento Developer who join our team, includes a good pay package as well as growth opportunities and various other benefits for the ideal candidate. This is an incredible opportunity to take up out of the box challenges building extensions and plugins and working directly with international clients. Job Details: Position: Sr. Magento Developer Experience: 2-8 years or more Job Location: Ahmedabad Key Skills & Requirements: => Must posses 2-8 years of experience in Magento Ecommerce Store Development => Solid experience and understanding with OOP concepts, must know about MVC Architecture => Should have good knowledge of Magento 2, Core PHP, MySql, JQuery, HTML, CSS, Javascript, Responsive Design => Excellent written, verbal, and interpersonal skills => Problem-solving and time management skills => Ability to work on both an individual and team-based environment => Experience extending or customizing existing products/frameworks (Magento).
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos