Business Analyst

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.

Roles and Responsibilities

1. Online Catalog Management

• Ensure product catalog hygiene across all e-commerce platforms
• Update product listings, descriptions, pricing, and availability
• Conduct regular audits to identify and resolve listing issues or inconsistencies

2. E-Commerce Platform Operations

• Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
• Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
• Resolve technical and operational issues in a timely manner

3. Sales and Performance Optimization

• Drive sales growth through data-backed strategies and promotions
• Plan and execute initiatives to improve product visibility and conversion
• Identify and onboard new e-commerce platforms to expand digital reach
• Analyse sales trends and optimize listings for performance

4. Customer Coordination

• Handle customer queries, complaints, and feedback across platforms
• Work closely with customer support teams to enhance the buying experience
• Implement strategies to improve customer satisfaction and online ratings

5. Logistics and Order Fulfilment

• Coordinate with production, warehousing, and logistics teams
• Track and resolve issues related to delays, returns, and cancellations
• Monitor inventory levels to avoid stock-outs or overstocking

6. Online Reputation Management

• Monitor brand reviews and ratings across e-commerce platforms
• Respond to customer feedback professionally and promptly
• Collaborate with marketing teams to maintain a positive brand image

7. Data Analysis and Reporting

• Analyse sales and platform performance using Excel and related tools
• Prepare weekly and monthly performance reports
• Share actionable insights to optimize campaigns and product placement

8. Cross-Functional Collaboration

• Work closely with marketing, production, warehouse, and logistics teams
• Coordinate with digital media teams on platform-specific promotions
• Stay updated on e-commerce trends and best practices

Desired Candidate Profile

Experience:

• Minimum 1 years of experience in e-commerce operations
• FMCG or D2C background preferred

Platform Expertise:

• Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms

Education:

• Bachelor’s degree (BBA, BMS, or equivalent preferred)

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

We are seeking highly skilled .NET Developers with 5+ years of experience and expertise in Azure API Management to join our team. The ideal candidates will have a strong background in .NET Core, C#, and hands-on experience with cloud-based solutions leveraging Microsoft Azure services.

Candidates with a focus on Azure APIM will work on designing, developing, and managing API solutions, while those with an emphasis on Azure DevOps will be responsible for CI/CD pipeline management, automation, and cloud infrastructure deployment.

Required Skills & Experience:

• Hands-on experience in .NET development with C# and .NET Core, exclusively focused on API development.
• Experience with SQL databases and NoSQL solutions
• Hands-on experience with Azure Functions, Logic Apps, and Data Factory
• Proficiency in Azure API Management and GitHub Actions for CI/CD
• Expertise in cloud security best practices using Azure Key Vault
• Experience working with event-driven architecture using Azure Service Bus & Event Grid
• Ability to work with containerized applications and Azure Container Registry
• Strong problem-solving and debugging skills in cloud-based applications

Key Responsibilities:

• Design, develop, and maintain scalable applications using .NET Core and C#
• Develop and deploy serverless applications using Azure Functions
• Build and optimize Azure APIM Pipelines for CI/CD automation
• Implement GitHub Actions and version control strategies
• Work with cloud-based SQL and NoSQL databases
• Develop and manage Azure Logic Apps, Azure Data Factory, and Azure Service Bus Queues
• Ensure secure application development using Azure Key Vault and Azure Application Insights
• Manage containerized applications using Azure Container Registry
• Implement Azure Event Grid for event-driven workflows
• Utilize Azure Storage Accounts for scalable data storage solutions
• Work on batch processing using Azure Batch Accounts
• Troubleshoot, optimize, and monitor applications for performance and security

Web Developer

Job Description

• The web developer will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is a plus
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties & Responsibilities:

• Understand how FTP server is setup for the site
• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Technical Expertise:

• ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/DevOps, Azure
• Web API/ Web Services, Email Services

Skills and Abilities:

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

Job Description:

Key Responsibilities:

• Assist in the execution of digital marketing campaigns across various channels, including Search Engine Marketing, Social Media Marketing, Email Marketing, and WhatsApp Marketing.

• Create and curate engaging and relevant content for the company's online platforms to drive brand awareness and engagement.

• Conduct market research and competitive analysis to identify trends and opportunities.

• Monitor and analyze the performance of digital marketing initiatives using various analytics tools.

• Collaborate with the team to brainstorm and implement new strategies.

• Help maintain and update the company's website and social media profiles.

• Support in the creation of visual and written content, such as graphics, blog posts, and promotional materials.

Qualifications:

• Currently enrolled in or recent graduate with a degree in Marketing, Communications, Business, or a related field.

• Strong written and verbal communication skills.

• Knowledge of digital marketing principles and techniques.

• Familiarity with social media platforms and content management systems.

• Proficiency in Microsoft Office Suite and basic design software.

• Analytical mindset with the ability to interpret data and draw insights.

• Self-motivated, creative, and eager to learn.

• A positive attitude and a strong team player.

Benefits:

• Hands-on experience in digital marketing, providing a solid foundation for a future career in the field.

• Opportunity to work closely with a supportive and experienced marketing expert.

• Exposure to various aspects of digital marketing, including content creation, SEO, ASO, and data analysis.

• Potential for future career opportunities within the company.

• Competitive stipend for the duration of the internship.

Responsibilities:

• Build customer facing technology product for global customers.
• Own the Product's frontend and backend development, building reusable, testable, and scalable code
• Research, evaluate, analyse and implement technical requirements
• Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience
• Mentor Junior members of the team

Requirements:

• 5+ years of experience building scalable products, distributed applications product/services in JavaScript and one of Angular/React
• Should have sound knowledge and experience in HTML and CSS
• Familiarity with UI layout, and CSS grid system or experience working with Bootstrap or any other CSS frameworks is a must
• Should have worked on the complete UI lifecycle of converting UI/UX designs into prototypes, write reusable modules
• Implement UI development principles to ensure client side scaling and clean and maintainable code that performs well on various performance metrics
• Understanding of multiple delivery platforms, such as Mobile & Web and developing Responsive UI
• Designing Unit Test cases, integrated test cases using Selenium and Protractor
• Strong coding and problem solving skills
• Ability to own end-to-end deliveries, right from requirements till release
• Excellent coding skills and ability to produce high quality, bug free and testable production grade code
• Experience working in an Agile/Scrum development process
• Ability to review code and continuously push for higher standards of development
• Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas, preferably MongoDB would be nice to have

ob Purpose :

- To lead Design, Development and Maintenance of Frontend Technology for Viacom18's flagship OTT Platform - VOOT, plan & innovate to deliver best-in class product features, ensuring market leadership and future readiness.

- Head the technology team for Viacom18's flagship OTT Platform - VOOT by enhancing and future proofing the technological infrastructure and capabilities to build a world class product.

Key Responsibilities :

Technological Readiness :

- Strengthen VOOT's technological capability

- Evaluate Frontend technology stacks and choose best in class relevant solutions for business

- Build internal capability for technological functions for future readiness

- Drive technical and technological efficiencies to save cost

Technological Innovation :

- Identify avenues for product enhancement

- Convert relevant ideas to POC (Proof of Concept)

- Act as the technical product owner and work with product management team to deliver features and manage releases and enhancement

- Deliver best-in-class product functionality by minimizing crash rate, reducing improving playback time performance and ensuring maximum device coverage

Collaboration and Partner Management :

- Evaluate and finalize new partners for product enhancement from technical perspective

- Developing technological road maps in collaboration with Product team & external technology partners

- Timely and quality delivery of product/features, including outsourced functionalities and services with no downtime

Resource management of external partners to deliver results

Team management

- Work with the HR partner to create a workforce plan

- Review performance on regular basis

- Ensure optimum levels of engagement through appropriate recognition channels

- Provide inputs on hiring and succession planning

- Identify training needs by using TNA method

Key Performance Indicators :

- Develop best in class product functionality

- Ensure technological readiness for product

- Increase in the number of active daily video viewers

- Application Store rating

- Maintaining a crash rate & Maintain playability above 90%

- No. of new & high quality features rolled out on the platform

Skills : Front End, Android, iOS