Business Head: Embedded Solutions

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Title: Technical Project Manager

Job Location: Hyderabad

Employment Type: Full-time (No WFH Option)

Job Summary:

We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.

Key Responsibilities:

• Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
• Work closely with stakeholders, including product owners, developers, designers, and QA teams, to define project scope, objectives, and deliverables.
• Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
• Identify and manage project risks, issues, and dependencies, ensuring appropriate mitigation strategies are in place.
• Facilitate agile ceremonies (standups, sprint planning, retrospectives) and ensure smooth execution of sprints.
• Act as the primary point of contact between technical teams and non-technical stakeholders.
• Track and report on project progress, providing regular updates to stakeholders, including leadership, on project status, risks, and deliverables.
• Ensure the team follows software development best practices and ensures that projects meet technical and business requirements.
• Oversee resource allocation, ensuring the right skills are available and tasks are prioritized effectively.
• Manage change requests and scope creep, ensuring projects remain on track in terms of schedule, budget, and quality.
• Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
• Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
• Proven experience as a Technical Project Manager or in a similar role with [X] years of experience managing complex technical projects.
• Strong knowledge of software development processes and methodologies, including Agile, Scrum, and Waterfall.
• Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
• Strong understanding of technical concepts, including cloud technologies, software architecture, development frameworks, and databases.
• Excellent leadership, organizational, and time-management skills.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proven experience in managing cross-functional teams and collaborating with external vendors.
• Knowledge of risk management, resource allocation, and budget management.
• Technical certifications (e.g., PMP, Scrum Master, or related) are a plus.
• Experience with CI/CD, DevOps practices, and software testing strategies is an advantage.

Desirable Attributes:

• Strong problem-solving and analytical skills.
• Ability to thrive in a fast-paced, constantly changing environment.
• Excellent interpersonal skills with the ability to motivate and guide teams.
• High attention to detail and a focus on quality.
• Strong ability to negotiate and manage stakeholder expectations.
• Ability to stay up-to-date with emerging technologies and industry best practices.

Work Environment:

• [Insert details: e.g., Office-based, Hybrid, Remote]
• [Insert any additional work environment specifics]

About the Role

We are looking for a passionate and detail-oriented Graphic Designer to join our creative team. This role is ideal for an early-career designer who has strong foundational design skills and is eager to work in a fast-paced agency environment across multiple brands and industries.

You will collaborate closely with internal teams and account managers to transform ideas, business objectives, and marketing requirements into compelling visual designs.

Key Responsibilities

• Collaborate with account managers and internal teams to understand client objectives, project requirements, and brand guidelines.

• Develop creative design concepts and visual solutions that effectively communicate brand messages.

• Create visually appealing designs for social media, websites, email campaigns, and digital marketing platforms.

• Design marketing collateral including brochures, flyers, presentations, and promotional materials.

• Interpret client requirements and translate them into creative design concepts.

• Develop design briefs by gathering relevant information, insights, and reference material.

• Present design ideas and final concepts internally or to account managers when required.

• Work collaboratively with cross-functional teams including copywriters, photographers, printers, illustrators, developers, and marketing specialists.

• Manage multiple design projects simultaneously while ensuring quality and timely delivery.

• Stay updated with the latest design trends, tools, and industry practices to continuously improve design output.

Required Skills & Tools

• Strong understanding of visual design principles, typography, color, and layout

• Ability to translate ideas into compelling visual storytelling

• Good communication and collaboration skills

• Ability to work independently and manage deadlines in a fast-paced environment

Technical Skills

• Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Figma,Procreate (optional but preferred)

Title: Sitecore Developer

Remote Work (Work from Home) 
Immediate joiners are preferred

Need candidate who is more into development and lesser experience on CMS (content management)

Academic Counselor - Chennai

Hiring Sales Executives/Counselors from Educational industry background.

Job Description

Counseling the students for the Test Prep Programs

Handling enquiries and getting the enrollments done

Achieving monthly sales targets

cold calling

Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekday

Required Candidate profile

Sales aggressive Experience in counseling/ sales Good communication skills.

Presentable

About Us

Prescribe (YC W21) is one of the fastest-growing startups in the Healthcare sector in India. We are building a D2C brand in the natural healthcare space.

Job Description

We are looking for a highly motivated Senior QA 

Must-Have Skills 

• 3+ years of Experience in QA role
• Automation and manual testing experience in mobile testing
• Leadership skill
• Great analytical and communication skills. 
• Good at planning and time management. 
• Should be able to write up neat and clear reports. 
• Should have an attentive nature.

Responsibilities

• Decide, plan and document different user flows to be tested. 
• Communicate with the end-users (It will be our own team in this case) to properly understand their pain points.
• Thoroughly test the different user flows.
• Document and communicate the bugs and issues in the flow back to the developer team. 

• Strong knowledge of .NET web frameworkwith .Net 3.5/4.0 Version.
• Experience on web-based projects using NET, C# and MS-SQL Server, JavaScript.
• Strong understanding of object-oriented programming.
• Skill for writing reusable libraries.
• Familiar with various design and architectural patterns.
• Knowledge of concurrency patterns.
• Familiarity with Microsoft SQL Server.
• Experience with popular web application frameworks.
• Familiarity with Windows Presentation Framework.
• Knack for writing clean, readable, and easily maintainable code.
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes.

With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success.

We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish.

Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso.

This is the job for you if...

• You’re fanatical about customer success and tenacious at driving long-term customer value.
• You have impressive verbal and written communication skills
• You have strong interpersonal skills with an ability to excel in a team oriented atmosphere
• You have tremendous work ethic with a passion for results
• You have an exceptional level of drive and dedication coupled with a positive attitude
• You have the ability to understand customer requirements and identify business challenges for Aviso to solve

This is what you’ll do...

• Act as a primary point of contact for our enterprise customers and the operational aspects of the projects
• Lead regular status meetings with project team, customers, sponsors, and stakeholders
• Have a strong focus on overall customer success and delivering successful customer outcomes
• Scope out project engagements and formalize this scope in a Statement of Work
• Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects
• Create documentation to meet customers new ways of working and facilitate change management and training initiatives
• Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly
• Design and lead implementations leveraging an in ­depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities
• Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint.

What we’re really looking for...

• Proven track record of managing programs, projects, deadlines, and scope in SaaS
• Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers
• Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing
• Exemplary and proactive communication skills (verbal and written)
• Ability to build and maintain lasting customer relationships
• Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology
• Ability to work in a fast-paced environment
• Experience with Project Management tools and methodologies
• Strong collaboration and relationship management skills
• Tech oriented and understands market trends, particularly with enterprise software
• Understanding of sales processes and hands on familiarity with salesforce.com
• Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it
• Experience at Big Five consulting firm as a senior consultant or manager highly desirable
• Bachelors of Science in Computer Science or in Business preferred
• 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup.

If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.