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An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.
Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.
Key Responsibilities
- Advanced Troubleshooting & Incident Management:
- Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
- Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
- Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
- Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
- Python-Specific Tasks:
- Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
- Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
- Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
- Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
- Collaboration and Escalation:
- Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
- Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
- Documentation and Process Improvement:
- Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
- Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
- Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
- Customer Communication:
- Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
Required Technical Skills
- Programming/Scripting:
- Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
- Experience with other scripting languages like Bash or Shell
- Databases:
- Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
- Application/Web Technologies:
- Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
- Knowledge of application architectures (e.g., microservices, SOA) is a plus.
- Monitoring & Tools:
- Experience with support ticketing systems (e.g., JIRA, ServiceNow).
- Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)
Job Description
We are looking for a hands-on Tech Lead – Java with strong software engineering fundamentals, a deep understanding of Java-based backend systems, and proven experience leading agile teams. This role involves a balance of individual contribution and technical leadership — mentoring developers, designing scalable architectures, and driving the success of product delivery in fast-paced environments.
Key Responsibilities
- Lead the end-to-end design, development, and deployment of Java-based applications and RESTful APIs.
- Collaborate with product managers and architects to define technical solutions and translate business requirements into scalable software.
- Guide and mentor team members in best coding practices, design patterns, and architectural decisions.
- Drive code reviews, technical discussions, and ensure high code quality and performance standards.
- Troubleshoot critical production issues and implement long-term fixes and improvements.
- Advocate for continuous improvement in tools, processes, and systems across the engineering team.
- Stay up to date with modern technologies and recommend their adoption where appropriate.
Required Skills
- 5+ years of experience in Java backend development with expertise in Spring/Spring Boot and RESTful services.
- Solid grasp of Object-Oriented Programming (OOP), system design, and design patterns.
- Proven experience leading a team of engineers or taking ownership of modules/projects.
- Experience with AWS Cloud services (EC2, Lambda, S3, etc.) is a strong advantage.
- Familiarity with Agile/Scrum methodologies and working in cross-functional teams.
- Excellent problem-solving, debugging, and analytical skills.
- Strong communication and leadership skills.
About HummingWave
HummingWave is a leading IT product development company specializing in building full-scale application systems with robust cloud backends, sleek mobile/web frontends, and seamless enterprise integrations. With 50+ digital products delivered across domains for clients in the US, Europe, and Asia-Pacific, we are a team of highly skilled engineers committed to technical excellence and innovation.
Thanks
1. Experience as a developer with a proven track record in on-time and successful deliveries.
2. Must be highly proficient in python and its frameworks along with various databases
3. Work end to end on microservices and Serverless built on cutting edge technologies like Python (Strong practical experience preferred)
4. Strong knowledge of database & web applications.
5. User authentication and authorization between multiple systems, servers, and environment
6. Experience in python, Javascript and development with various other integrations like firebase.
7. Experience in client/server application development
Desired Profile:
1 . 2+ years of experience as a developer
2. Excellent problem-solving and communication skills are required to articulate technical concepts to the team
3. Excellent development, and debugging skills
4. Ability to learn, act, and thrive in a fast pace environment
5. Knowledge of agile development methodologies
Techosquare Solutions is urgently looking for a Flutter Developer who will be joining our team of Software Developers at our Office in Mohali.
Required Experience And Skills
- Have experience in iOS/Android apps with Flutter. Either deployed on the AppStore/Google Play or available on Github;
- 3+ years in mobile software development minimum.
- Two year’s developing Flutter applications for mobile
- Experience with third-party libraries and APIs;
- Understanding of the Agile development life-cycle;
- Experience with automated testing and building;
- Experience with Git, SVN, or other version control tools;
- Proven experience in writing readable code, creating extensive documentation for existing code, and refactoring previously written code
- Java/Swift experience;
- Understanding of Android Keyboard API;
- Experience with optimizing applications for Material Design.
Benefits
Flexible Day Shift
Five day working
Paid Leave
Salary: No bar for deserving
Location: Mohali
Job Type: Full-time
QUALIFICATIONS
Knowledge and Skills required:
- At least 3-10 years’ experience in application development and technical designing.
- B.Tech/B.E/MCA from premium institute preferred
- Bachelor’s/Master’s Degree in Engineering, preferably Computer Science/Engineering, from a top tier university
- Strong inclination towards innovation and efficiency
- Ability to simultaneously manage multiple engagements, prioritize and resolve complex problems and escalate as necessary, in a deadline oriented environment
- Well organized and able to work in a fast paced environment
- Strong sense of ownership and accountability for work
- Candidate will be required to work with geographically dispersed teams, specially team(s) in New York, London and India (Bangalore /Mumbai)
· Excellent interpersonal, collaboration, client focus and organizational skills in a team-oriented environment
· Possess excellent oral and written communication skills
· Good problem solving skills
Tech Skills Required
- Strong understanding of Java technology (Core Java, J2EE)
- Knowledge of open source frameworks: Spring, Hibernate, Spring Batch
- Integration middleware products, Service Oriented Architecture
- Database Development and Debugging – Stored Procedures (Sybase and/or DB2)
- Database Design and Modeling
- Strong understanding of SDLC methodologies
- Design Patterns (GoF and J2EE)
Skills Nice to Have
- Exposure to NoSQL databases like mongodb
- Exposure to distributed systems/ tools like Apache zookeeper, Apache kafka
- REST, Ajax, SOA2
Cignex Datamatics is looking for talented people like you. Please let me know if you are looking for a job change.
CDTL are the pioneers in the field of open source, we believe in creating value to our customers by providing them with innovative solutions. We have been doing some wonderful reference able work with the fortune 500 companies with great feedback and experience received from them. Talk about Allianz, EA, CA, UBM, IHG, Maersk, Renesas, etc., All have enjoyed working with us. We provide solutions using cutting edge technologies to all areas in Portal, content management, Big Data, ecommerce and are expanding in a lot of new and emerging areas.
We would want you to be associated with us to experience & enrich the joy of working in a growing company of the size of almost 500 employees as of now, with this you not only are noticeable but also get the opportunity to implement your ideas and make a mark in this growing organization, and you get to enjoy being one of the early founding members of the organization.
Below is the JD for the position we are hiring.
Desired Skills:
▪ Design, build and configure applications to meet business processes and application requirements
Work Experience:
▪ Must have a minimum of 7+ yrs of IT experience with min 4+ years of hands on experience in web technologies
▪ Good Knowledge on front end website architecture
▪ Must have experience in react.js (svelte, stencil) or similar frameworks
▪ Work experience html, CSS, JavaScript.
▪ Experience of Node JS would be good.
▪ Hands on Design experience in API ( REST / SOAP) and integrating API’s with UI
▪ Good understanding of Modern web component development
▪ Good communication & presentation skills
▪ Must be able to work independently
If above position suits your interest, then share the following details:
Current CTC:
Expected CTC:
Notice period(15days or immediate joiner) Y/N :
Experience in UI development(in years):
Experience in React.js (in years):
Experience in HTML, CSS, Javascript (in years):
Experience in API (Rest / SOAP) in years :
Thanks & Regards,
Anshuman Baghel
- Developing new user-facing features.
- Working alongside product to understand our requirements, and designing, developing and iterating, thinking through the complex architecture.
- Writing clean, reusable, high-quality, high-performance, maintainable code.
- Ensuring the technical feasibility of UI/UX designs and optimizing applications for maximum speed.
- Researching and applying new technologies, techniques, and best practices.
What you need to have:
- Experience in working on frameworks like React and VueJS
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
- Strong understanding of Object-Oriented Programming, Data Structures, and Algorithms .
- Strong knowledge of Javascript, HTML5, CSS3.
- Extensive experience working on Javascript
Experience: 2 to 7 years
Marketing Manager:
Profile: The primary role of marketing manager is to attract, retain and grow revenue from a company's targeted customers - across markets. The person is expected to have a proven track record with a minimum 7 years of experience. In carrying out this role, you must support revenue with lead generation and other quantifiable marketing activities.
Roles and Responsibilities:
- Develops and implements strategic marketing plans (International & Domestic) for the company.
- QualifiedRevenue generating Leads through various marketing activities:
- Digital marketing campaigns.
- Social media.
- SEO and superior web presence.
- Prior experience of marketing for IT/ITES businessis a must.
- Messaging, communication to be crystalized and executed in helping generate revenue.
- Build content around the product / service to be pushed across channels.
- Manage the team to perform accurate data generation for digital marketing activities for its target markets / companies.
- Team Management. Finding ways for team to achieve success – recruit, train, mentor and evaluate team members.
Location: Noida










